Aloft by Marriott Playa del Carmen | Hotel in Playa del Carmen

| 8.6 (1752 Reviews) |   Pet Friendly  8 Bathrooms  24 Guests
Gonzalo Guerrero Hotel | Aloft by Marriott Playa del Carmen

Hotel in Gonzalo Guerrero, Playa del Carmen

Well set in Playa del Carmen, Aloft by Marriott Playa del Carmen provides air-conditioned rooms, an outdoor swimming pool, free WiFi and a fitness center. Featuring room service, this property also welcomes guests with a restaurant and a terrace. Certain units at the property include a balcony with a city view. All guest rooms at the hotel are equipped with a flat-screen TV with cable channels and a safety deposit box. Every room has a coffee machine and a private bathroom with a shower and free toiletries, while some rooms will provide you with a kitchenette. Breakfast is available, and includes buffet, continental and American options. Guests can enjoy playing pool, or take advantage of the business center. Speaking English and Spanish at the 24-hour front desk, staff will be happy to provide guests with practical guidance on the area. Popular points of interest near Aloft by Marriott Playa del Carmen include Playa del Carmen Beach, ADO International Bus Station and Playa del Carmen Maritime Terminal. Cozumel International Airport is 22 miles away.

Aloft by Marriott Playa del Carmen is located in Playa del Carmen.

This 99 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Entertainment, Pet Friendly, Wheelchair Accessible, and several others. This is a 4 star rated property and has over 1752 reviews with the average score of 8.6 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 99 Bedrooms Hotel if you want to learn more about this place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Aloft by Marriott Playa del Carmen in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Aloft by Marriott Playa del Carmen”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Coffee house on site
  • Bar
  • Snack bar
  • Kids' meals
  • Wine/Champagne
  • Restaurant
Parking
  • Parking
  • Electric vehicle charging station
  • Parking on site
Accessibility
  • Visual aids (tactile signs)
  • Visual aids (Braille)
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Bathroom emergency cord
  • Lowered sink
Activities
  • Fitness center
  • Live music/Performance
  • Temporary art galleries
  • Fitness
  • Pool table
  • Live sports events (broadcast)
Entertainment
  • Board games/Puzzles
General
  • Safe
  • Smoke-free property
  • Air conditioning
  • Elevator
  • Wifi in all areas
  • Family rooms
  • Convenience store on site
  • Facilities for disabled guests
  • Pet friendly
  • Soundproof rooms
  • Non-smoking rooms
Guest Services
  • Tour desk
  • Dry cleaning
  • Shuttle service (additional charge)
  • Shuttle service
  • Car rental
  • Packed lunches
  • Baggage storage
  • Ironing service
  • Fax/Photocopying
  • Meeting/Banquet facilities
  • Express check-in/out
  • Business center
  • Room service
  • Laundry
  • 24-hour front desk
  • Daily housekeeping
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Terrace
  • Outdoor pool (year-round)
  • Outdoor pool
  • Outdoor furniture
Security/Safety
  • 24-hour security
  • Smoke alarms
  • Security alarm
  • CCTV outside property
  • Key card access
  • Fire extinguishers
  • CCTV in common areas
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Access to healthcare professionals
  • Contactless check-in/out
Spa
  • Swimming pool
  • Beach chairs/Loungers
  • Pool bar
  • Kids' pool
  • Infinity pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are allowed and charges may apply.
License number: 009-025-001008/2026

Reviews

Value for money:
8.94
Location:
9.36
Staff:
8.92
Facilities:
9.16
Comfort:
9.33
Cleanliness:
9.33
Jess
Apr 28, 2026 07:00:00 AM
Review Score:   10
United Kingdom
Reviewer Type: Solo Traveller
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Breezy Guest room, 2 Queen, Balcony
Room Type: Double
Room Size: 39 m2
2 Queen bed(s) Bed

Bathroom

Hairdryer, Free toiletries, Body soap, Toilet paper, Towels, Private bathroom, Toilet, Shower, Conditioner, Shampoo

General

Safe, Carbon monoxide detector, Hardwood or parquet floors, Trash cans, Smoke Alarm, Private entrance, Air conditioning, Iron

Media & Technology

TV, Telephone, Radio, Cable channels, Flat-screen TV

Outdoors

Balcony

Living Area

Sofa

View

View, City view, Inner courtyard view

Services

Wake-up service

Kitchen

Coffee machine

Bedroom

Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room amenities

Socket near the bed, Feather pillow, Hypoallergenic pillow

Physical distancing

Single-room AC for guest accommodation
Breezy Guest room, 1 King, Balcony
Room Type: Double
Room Size: 39 m2
1 King bed(s) Bed

Bathroom

Hairdryer, Free toiletries, Body soap, Toilet paper, Towels, Private bathroom, Toilet, Shower, Conditioner, Shampoo

General

Safe, Carbon monoxide detector, Hardwood or parquet floors, Trash cans, Smoke Alarm, Private entrance, Air conditioning, Iron

Media & Technology

TV, Telephone, Radio, Cable channels, Flat-screen TV

Outdoors

Balcony

Living Area

Sofa

View

View, City view, Inner courtyard view

Services

Wake-up service

Kitchen

Coffee machine

Bedroom

Linens, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room amenities

Socket near the bed, Feather pillow, Hypoallergenic pillow

Physical distancing

Single-room AC for guest accommodation
Aloft Guest room, 1 King
Room Type: Double
Room Size: 34 m2
1 King bed(s) Bed

Bathroom

Hairdryer, Free toiletries, Body soap, Toilet paper, Towels, Private bathroom, Toilet, Walk-in shower, Shower, Conditioner, Shampoo

General

Safe, Carbon monoxide detector, Hardwood or parquet floors, Trash cans, Smoke Alarm, Private entrance, Air conditioning, Iron

Media & Technology

TV, Telephone, Radio, Cable channels, Flat-screen TV

Living Area

Sofa

View

View, City view, Inner courtyard view

Services

Wake-up service

Kitchen

Coffee machine

Bedroom

Linens, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Raised toilet, Roll-in shower, Toilet with grab rails, Entire unit wheelchair accessible

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room amenities

Socket near the bed, Feather pillow, Hypoallergenic pillow

Physical distancing

Single-room AC for guest accommodation
Splash Pool Level Suite, 1 King, Balcony
Room Type: Suite
Room Size: 80 m2
1 King bed(s) Bed

Bathroom

Hairdryer, Free toiletries, Body soap, Toilet paper, Towels, Private bathroom, Toilet, Shower, Conditioner, Shampoo

General

Safe, Carbon monoxide detector, Hardwood or parquet floors, Trash cans, Smoke Alarm, Private entrance, Air conditioning, Iron

Media & Technology

TV, Telephone, Radio, Cable channels, Flat-screen TV

Kitchen

Kitchenette, Coffee machine

Outdoors

Balcony

Bedroom

Linens, Walk-in closet

Living Area

Sofa, Dining area

View

View, Inner courtyard view

Services

Wake-up service

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room amenities

Socket near the bed, Feather pillow, Hypoallergenic pillow

Physical distancing

Single-room AC for guest accommodation
Savvy Suite, 2 Queen
Room Type: Suite
Room Size: 68 m2
2 Queen bed(s) Bed

Bathroom

Hairdryer, Free toiletries, Body soap, Toilet paper, Towels, Private bathroom, Toilet, Shower, Conditioner, Shampoo

General

Safe, Carbon monoxide detector, Hardwood or parquet floors, Trash cans, Smoke Alarm, Private entrance, Air conditioning, Iron

Media & Technology

TV, Telephone, Radio, Cable channels, Flat-screen TV

Kitchen

Kitchenette, Coffee machine

Bedroom

Linens, Walk-in closet

Living Area

Sofa, Dining area

View

View, Inner courtyard view

Services

Wake-up service

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room amenities

Socket near the bed, Feather pillow, Hypoallergenic pillow

Physical distancing

Single-room AC for guest accommodation
Aloft Guest room, 2 Queen
Room Type: Double
Room Size: 34 m2
2 Queen bed(s) Bed

Bathroom

Hairdryer, Free toiletries, Body soap, Toilet paper, Towels, Private bathroom, Toilet, Shower, Conditioner, Shampoo

General

Safe, Carbon monoxide detector, Hardwood or parquet floors, Trash cans, Smoke Alarm, Private entrance, Air conditioning, Iron

Media & Technology

TV, Telephone, Radio, Cable channels, Flat-screen TV

Living Area

Sofa

View

View, City view, Inner courtyard view

Services

Wake-up service

Kitchen

Coffee machine

Bedroom

Linens, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room amenities

Socket near the bed, Feather pillow, Hypoallergenic pillow

Physical distancing

Single-room AC for guest accommodation
Savvy Suite, 2 Queen, Balcony
Room Type: Suite
Room Size: 68 m2
2 Queen bed(s) Bed

Bathroom

Hairdryer, Free toiletries, Body soap, Toilet paper, Towels, Private bathroom, Toilet, Shower, Conditioner, Shampoo

General

Safe, Carbon monoxide detector, Hardwood or parquet floors, Trash cans, Smoke Alarm, Private entrance, Air conditioning, Iron

Media & Technology

TV, Telephone, Radio, Cable channels, Flat-screen TV

Kitchen

Kitchenette, Coffee machine

Outdoors

Balcony

Bedroom

Linens, Walk-in closet

Living Area

Sofa, Dining area

View

View, Inner courtyard view

Services

Wake-up service

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room amenities

Socket near the bed, Feather pillow, Hypoallergenic pillow

Physical distancing

Single-room AC for guest accommodation
Splash Pool Level Suite, 1King
Room Type: Suite
Room Size: 80 m2
1 King bed(s) Bed

Bathroom

Hairdryer, Free toiletries, Body soap, Toilet paper, Towels, Private bathroom, Toilet, Shower, Conditioner, Shampoo

General

Safe, Carbon monoxide detector, Hardwood or parquet floors, Trash cans, Smoke Alarm, Private entrance, Air conditioning, Iron

Media & Technology

TV, Telephone, Radio, Cable channels, Flat-screen TV

Kitchen

Kitchenette, Coffee machine

Bedroom

Linens, Walk-in closet

Living Area

Sofa, Dining area

View

View, Inner courtyard view

Services

Wake-up service

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room amenities

Socket near the bed, Feather pillow, Hypoallergenic pillow

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Gonzalo Guerrero hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Gonzalo Guerrero hotel?

Check-in time for Gonzalo Guerrero hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Gonzalo Guerrero hotel have a swimming pool?

Yes, this Gonzalo Guerrero hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Gonzalo Guerrero hotel?

Best-rates for the Gonzalo Guerrero hotel starts from $116 per night with includes Pet Friendly, Wheelchair Accessible, Ocean View, Sports/Activities, Wellness Facilities, Restaurant, Breakfast, Kitchen, Air Conditioner, View, Transportation/Shuttle, EV Charge Station, Business Services, Internet, Parking, Balcony/Terrace, Oceanfront, Accessibility, Security/Safety, Child Friendly, Laundry, Pool, Bar, Toiletries, Guest Services, Entertainment with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Gonzalo Guerrero hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Gonzalo Guerrero hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Gonzalo Guerrero hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Gonzalo Guerrero hotel?

Based on the information reported by the owner or manager, the Gonzalo Guerrero hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Gonzalo Guerrero hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD116
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