Apartment with kitchenette, steps from West Lake Along with concierge services, this smoke-free aparthotel has dry cleaning and laundry facilities. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-in, and tour/ticket assistance. Each apartment provides a flat-screen TV with cable channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include free WiFi and room service. An Nguyen Building offers 15 air-conditioned accommodations with rice cookers and hair dryers. Accommodations offer separate sitting areas and include desks. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas.
Guests can surf the web using the complimentary wireless Internet access. 45-inch flat-screen televisions come with cable channels. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
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Amenities
Air Conditioner
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Toiletries
Guest Services
Child Friendly
Internet
Kitchen
Laundry
Policies
Check-in
Check-in time starts at 2 pm express check-in available minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. kids stay free! one child 5 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Airport shuttle fee: vnd 350000 per vehicle (one-way) credit card charges are subject to a surcharge of 2 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip host has not indicated whether there is a smoke detector on the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash
Reviews
Karol
Jan 24, 2025 02:48:08 PM
Review Score:
10
Summary: I had an amazing stay at this apartment! The beds were incredibly comfortable, ensuring a great night’s sleep after a long day of exploring. The air conditioning worked perfectly, keeping the space cool and refreshing throughout my stay.
The location was absolutely ideal—everything I needed was within walking distance, from restaurants and shops to key attractions. It made getting around super convenient.
A special shoutout to Celina from customer support—she was extremely helpful and went above and beyond to make our stay even better. Her local tips and recommendations positively impacted our experience, and we truly appreciated her warm and welcoming attitude.
One thing to note is the gate is closed at night, which adds to the overall security of the property. If you arrive late, don’t worry—just knock, and the friendly night guard (or "guardian angel," as I like to call them) will promptly let you in.
Highly recommend this place for its comfort, convenience, and exceptional service!
See All Reviews
Reviews
Karol
Jan 24, 2025 02:48:08 PM
Review Score:
10
Summary: I had an amazing stay at this apartment! The beds were incredibly comfortable, ensuring a great night’s sleep after a long day of exploring. The air conditioning worked perfectly, keeping the space cool and refreshing throughout my stay.
The location was absolutely ideal—everything I needed was within walking distance, from restaurants and shops to key attractions. It made getting around super convenient.
A special shoutout to Celina from customer support—she was extremely helpful and went above and beyond to make our stay even better. Her local tips and recommendations positively impacted our experience, and we truly appreciated her warm and welcoming attitude.
One thing to note is the gate is closed at night, which adds to the overall security of the property. If you arrive late, don’t worry—just knock, and the friendly night guard (or "guardian angel," as I like to call them) will promptly let you in.
Highly recommend this place for its comfort, convenience, and exceptional service!
Daniel
Nov 6, 2024 07:55:57 PM
Review Score:
10
Summary: This is a very nice place with great value for money. I've been to Hanoi many times and Truc Bach is one of my favourite areas - Very quiet, cleaner air and still near the Old Town. Location therefore is one of the main advantages of this place in my view.
Staff are very nice and react very quickly to wishes.
I recommend getting the zalo app for communication around the stay.
Jose
Nov 3, 2024 10:21:12 PM
Review Score:
10
Summary: The place was clean, comfortable and safe. The location is a walking distance to restaurants, coffee shops, bare and other local attractions. Super efficient and friendly staff. Celina made sure everything was easy and offered assistance every step of the way. I will be staying there again for sure.
William
Nov 3, 2022 07:51:19 PM
Review Score:
4
Summary: Ideal for my stay, as a single occupant. Would be ok for 2 people. Everything worked, but just the bare essentials if you intend to cook rather than eat out. Very good value for money.
Jan 26, 2019 05:20:00 PM
Review Score:
4
Summary: It says there’s car parking lot but there ain’t.