Casa Tortugas Boutique Hotel - A Hidden Gem in Cancun | Hotel in Cancún

| 9.0 (853 Reviews) |  11 Bathrooms  24 Guests
Zona Hotelera Hotel | Casa Tortugas Boutique Hotel - A Hidden Gem in Cancun

Hotel in Zona Hotelera, Cancún

Conveniently located in the Hotel Zone district of Cancún, Casa Tortugas Boutique Hotel - A Hidden Gem in Cancun is located a 2-minute walk from Tortuga Beach, 3.8 miles from La Isla Shopping Mall and 4.7 miles from Cancun Government Palace. With free WiFi, this 4-star hotel has an outdoor swimming pool and a garden. Certain rooms at the property include a terrace with a city view. The hotel will provide guests with air-conditioned rooms offering a desk, an electric tea pot, a fridge, a microwave, a safety deposit box, a flat-screen TV and a private bathroom with a shower. Some rooms are equipped with a kitchen with a stovetop and a toaster. Guest rooms feature a closet. Cancun Bus Station is 5.3 miles from Casa Tortugas Boutique Hotel - A Hidden Gem in Cancun, while Cancun Convention Center is 1.6 miles from the property. Cancún International Airport is 13 miles away, and the property offers a paid airport shuttle service.

Casa Tortugas Boutique Hotel - A Hidden Gem in Cancun is located in Cancún.

This 14 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Ocean View, Balcony/Terrace, Transportation/Shuttle, and several others. This is a 4 star rated property and has over 853 reviews with the average score of 9 . Coming to Cancún and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 14 Bedrooms Hotel if you want to learn more about this place in Cancún. These details are authentic, as they are provided by our partner, booking.com.

This Casa Tortugas Boutique Hotel - A Hidden Gem in Cancun in Cancún is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Casa Tortugas Boutique Hotel - A Hidden Gem in Cancun”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Pool
Designated Smoking Area
View
Ocean View
Balcony/Terrace
Oceanfront
Transportation/Shuttle
Security/Safety
Sports/Activities
Guest Services
Child Friendly
Internet

Facility Overview

Activities
  • Golf course (within 2 miles)
  • Walking tours
  • Diving
  • Snorkeling
  • Fishing
Entertainment
  • Board games/Puzzles
General
  • Designated smoking area
  • Safe
  • Air conditioning
  • Family rooms
  • Soundproof rooms
  • Wifi in all areas
  • Non-smoking rooms
Guest Services
  • Express check-in/out
  • Baggage storage
  • Shuttle service (additional charge)
  • Airport shuttle
  • Shuttle service
  • Concierge
  • Airport shuttle (additional charge)
  • Tour desk
  • Private check-in/out
  • Strollers
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Outdoor furniture
  • Outdoor pool (year-round)
  • Outdoor pool
  • Garden
Security/Safety
  • Key access
  • Fire extinguishers
  • 24-hour security
  • CCTV in common areas
  • CCTV outside property
  • Key card access
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Face masks for guests available
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
Spa
  • Infinity pool
  • Swimming pool
  • Beach umbrellas
  • Shallow end
  • Kids' pool
  • Pool with view
  • Beach chairs/Loungers
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, parking is subject to availability due to limited spaces, this property is located in a residential area, and guests are asked to refrain from excessive noise, in the event of an early departure, the property will charge you the full amount for your stay.

License number: 005-007-006860/2025

Reviews

Value for money:
8.64
Location:
8.75
Staff:
9.43
Facilities:
8.93
Comfort:
9.25
Cleanliness:
9.22
William
Feb 24, 2026 08:00:00 AM
Review Score:   10
USA
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Everything, this is truly a gem. A diamond in the rough. Meaning it stands out in its surroundings. Thankful I was blessed to find and book such a beautiful, peaceful and unique place. The staff especially, Hannah, Noel and Patricia made us feel so welcomed and our stay extremely special.
Negative: The art, decoration and design were unique. The layout and furnishings were perfect. We really enjoyed the infinite pool and the rooftop bar.
Summary: A Diamond in the Rough.
See All Reviews

Room Arrangement

Room Info Facilities
One Bedroom Suite - Street View
Room Type: Apartment
Room Size: 50 m2
2 Full bed(s) Bed

Bathroom

Shower, Shampoo, Private bathroom, Toilet paper, Hairdryer, Toilet, Free toiletries, Bathtub or shower, Body soap, Towels

General

Key access, Interconnecting room(s) available, Trash cans, Safe, Air conditioning, Ironing facilities, Fire extinguisher, Laptop safe, Fan, Key card access

Media & Technology

Flat-screen TV, Streaming service (like Netflix), Satellite channels, TV

Kitchen

Kitchen, Stovetop, Microwave, Wine glasses, Refrigerator, Toaster, Cleaning products, Dining table, Electric kettle, Kitchenware

Living Area

Sofa, Desk, Dining area, Sitting area

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

Accessibility

Entire unit located on ground floor, Upper floors accessible by stairs only

Room amenities

Socket near the bed, Clothes rack

Entertainment & Family Services

Books, DVDs or music for children, Board games/puzzles

Pool and Spa

Pool towels

Food & Drink

Bottle of water

View

Inner courtyard view

Layout

Window

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Two Bedroom Suite - Lagoon View
Room Type: Apartment
Room Size: 70 m2
1 Queen bed(s) Bed
2 Full bed(s) Bed

Bathroom

Shower, Shampoo, Private bathroom, Toilet paper, Hairdryer, Toilet, Free toiletries, Bathtub or shower, Body soap, Towels

General

Key access, Interconnecting room(s) available, Trash cans, Safe, Air conditioning, Ironing facilities, Fire extinguisher, Laptop safe, Fan, Key card access

Media & Technology

Flat-screen TV, Streaming service (like Netflix), Satellite channels, TV

Kitchen

Kitchen, Stovetop, Microwave, Wine glasses, Refrigerator, Toaster, Cleaning products, Dining table, Electric kettle, Kitchenware

Living Area

Sofa, Desk, Dining area, Sitting area

Bedroom

Linens, Walk-in closet, Childrens' cribs, Wardrobe or closet

View

View, Lake view, Garden view, Pool view

Accessibility

Entire unit located on ground floor, Upper floors accessible by stairs only

Room amenities

Socket near the bed, Clothes rack

Entertainment & Family Services

Books, DVDs or music for children, Board games/puzzles

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Layout

Window

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Studio Suite - Street View
Room Type: Apartment
Room Size: 30 m2
1 King bed(s) Bed

Bathroom

Shower, Shampoo, Private bathroom, Toilet paper, Hairdryer, Toilet, Free toiletries, Bathtub or shower, Body soap, Towels

General

Key access, Trash cans, Safe, Air conditioning, Ironing facilities, Fire extinguisher, Laptop safe, Fan, Key card access

Media & Technology

Flat-screen TV, Streaming service (like Netflix), Satellite channels, TV

Kitchen

Kitchen, Stovetop, Microwave, Wine glasses, Refrigerator, Toaster, Cleaning products, Electric kettle, Kitchenware

Living Area

Sofa, Desk, Sitting area

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

View

Quiet street view, City view

Accessibility

Upper floors accessible by stairs only

Room amenities

Socket near the bed, Clothes rack

Entertainment & Family Services

Books, DVDs or music for children, Board games/puzzles

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Layout

Window

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Master Suite 2 Double beds - Lagoon View
Room Type: Apartment
Room Size: 55 m2
2 Full bed(s) Bed

Bathroom

Shower, Shampoo, Private bathroom, Toilet paper, Hairdryer, Toilet, Free toiletries, Bathtub or shower, Body soap, Towels

General

Key access, Trash cans, Safe, Air conditioning, Ironing facilities, Fire extinguisher, Laptop safe, Fan, Key card access

Media & Technology

Flat-screen TV, Streaming service (like Netflix), Satellite channels, TV

Kitchen

Kitchen, Stovetop, Microwave, Wine glasses, Refrigerator, Toaster, Cleaning products, Dining table, Electric kettle, Kitchenware

Living Area

Sofa, Desk, Dining area, Sitting area

View

View, Lake view, Garden view, Pool view

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Entire unit located on ground floor, Accessible by elevator

Room amenities

Socket near the bed, Clothes rack

Entertainment & Family Services

Books, DVDs or music for children, Board games/puzzles

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Layout

Window

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Junior Suite - Lagoon View
Room Type: Apartment
Room Size: 60 m2
1 King bed(s) Bed

Bathroom

Shower, Shampoo, Private bathroom, Toilet paper, Hairdryer, Toilet, Free toiletries, Bathtub or shower, Body soap, Towels

General

Key access, Trash cans, Safe, Air conditioning, Ironing facilities, Fire extinguisher, Laptop safe, Fan, Key card access

Media & Technology

Flat-screen TV, Streaming service (like Netflix), Satellite channels, TV

Kitchen

Kitchen, Stovetop, Microwave, Wine glasses, Refrigerator, Toaster, Cleaning products, Dining table, Electric kettle, Kitchenware

Living Area

Sofa, Desk, Dining area, Sitting area

View

View, Lake view, Garden view, Pool view

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room amenities

Socket near the bed, Clothes rack

Entertainment & Family Services

Books, DVDs or music for children, Board games/puzzles

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Layout

Window

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Master Suite 1 King bed - Lagoon View
Room Type: Apartment
Room Size: 55 m2
1 King bed(s) Bed

Bathroom

Shower, Shampoo, Private bathroom, Toilet paper, Hairdryer, Toilet, Free toiletries, Bathtub or shower, Body soap, Towels

General

Key access, Trash cans, Safe, Air conditioning, Ironing facilities, Fire extinguisher, Laptop safe, Fan, Key card access

Media & Technology

Flat-screen TV, Streaming service (like Netflix), Satellite channels, TV

Kitchen

Kitchen, Stovetop, Microwave, Wine glasses, Refrigerator, Toaster, Cleaning products, Dining table, Electric kettle, Kitchenware

Living Area

Sofa, Desk, Dining area, Sitting area

View

View, Lake view, Garden view, Pool view

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Entire unit located on ground floor, Accessible by elevator

Room amenities

Socket near the bed, Clothes rack

Entertainment & Family Services

Books, DVDs or music for children, Board games/puzzles

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Superior Suite - Street View
Room Type: Suite
Room Size: 90 m2
2 Full bed(s) Bed
2 Full bed(s) Bed
Superior Suite - Street View

Bathroom

Shower, Shampoo, Private bathroom, Toilet paper, Hairdryer, Toilet, Free toiletries, Bathtub or shower, Body soap, Towels

General

Key access, Trash cans, Safe, Air conditioning, Ironing facilities, Fire extinguisher, Laptop safe, Fan, Key card access

Media & Technology

Flat-screen TV, Streaming service (like Netflix), Satellite channels, TV

Kitchen

Kitchen, Stovetop, Microwave, Wine glasses, Refrigerator, Toaster, Cleaning products, Dining table, Electric kettle, Kitchenware

Living Area

Sofa, Desk, Dining area, Sitting area

Bedroom

Linens, Walk-in closet, Childrens' cribs, Wardrobe or closet

View

Quiet street view, City view

Outdoors

Terrace

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Socket near the bed, Clothes rack

Entertainment & Family Services

Books, DVDs or music for children, Board games/puzzles

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Oceanfront Luxury Suite - Across the street
Room Type: Suite
Room Size: 35 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Shower, Shampoo, Private bathroom, Toilet paper, Hairdryer, Toilet, Free toiletries, Bathtub or shower, Body soap, Towels

General

Trash cans, Safe, Air conditioning, Ironing facilities, Fire extinguisher, Laptop safe, Fan

Media & Technology

Flat-screen TV, Streaming service (like Netflix), TV

Kitchen

Stovetop, Microwave, Wine glasses, Kitchenette, Refrigerator, Toaster, Cleaning products, Dining table, Electric kettle, Kitchenware

Outdoors

Outdoor furniture, Balcony, Terrace, Outdoor dining area

Living Area

Sofa, Desk, Dining area, Sitting area

View

View, Garden view, Sea view, Pool view

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Beachfront Luxury Studio Street View - Across the street
Room Type: Studio
Room Size: 30 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Shower, Shampoo, Private bathroom, Toilet paper, Hairdryer, Toilet, Free toiletries, Bathtub or shower, Body soap, Towels

General

Trash cans, Safe, Air conditioning, Ironing facilities, Fire extinguisher, Laptop safe, Fan

Media & Technology

Flat-screen TV, Streaming service (like Netflix), TV

Kitchen

Stovetop, Microwave, Wine glasses, Kitchenette, Refrigerator, Toaster, Cleaning products, Dining table, Electric kettle, Kitchenware

Outdoors

Outdoor furniture, Balcony, Terrace, Outdoor dining area

Living Area

Sofa, Desk, Dining area, Sitting area

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

View

Quiet street view, City view

Accessibility

Upper floors accessible by stairs only

Room amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Zona Hotelera hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Zona Hotelera hotel?

Check-in time for Zona Hotelera hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Zona Hotelera hotel have a swimming pool?

Yes, this Zona Hotelera hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zona Hotelera hotel?

Best-rates for the Zona Hotelera hotel starts from $193 per night with includes Guest Services, Air Conditioner, Pool, Designated Smoking Area, View, Oceanfront, Security/Safety, Sports/Activities, Ocean View, Balcony/Terrace, Transportation/Shuttle, Child Friendly, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Zona Hotelera hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zona Hotelera hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zona Hotelera hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zona Hotelera hotel?

Based on the information reported by the owner or manager, the Zona Hotelera hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zona Hotelera hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD193
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