Crowne Plaza Phu Quoc Starbay by IHG | Hotel in Phu Quoc

| 9.0 (199 Reviews) |  1 Bathroom
Ganh Dau Hotel | Crowne Plaza Phu Quoc Starbay by IHG

Hotel in Ganh Dau, Phu Quoc

Luxury hotel on the beach, with 2 outdoor pools
Catch some rays on Crowne Plaza Phu Quoc Starbay by IHG's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Change of towels is available on request.
Crowne Plaza Phu Quoc Starbay by IHG offers 308 air-conditioned accommodations with indoor private hot tubs and fireplaces. Rooms open to balconies or patios. These individually decorated and furnished accommodations include dining tables. Memory foam beds feature premium bedding. A pillow menu is available. 45-inch LCD televisions come with cable channels. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Phu Quoc hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Bathtub or shower
  • Rainfall showerhead
  • Toilet paper
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Soap
  • Shampoo
  • Towels
  • Bathrobes
Bedroom
  • Blackout drapes/curtains
  • Pillow menu
  • Rollaway/extra beds (surcharge)
  • Memory foam mattress
  • Free cribs/infant beds
  • Air conditioning
  • Premium bedding
  • Bed sheets
  • Window screens
  • Individually furnished
  • Guidebooks/recommendations
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fireplace
  • Iron/ironing board
  • Local maps
  • Slippers
  • Individually decorated
  • Private indoor hot tub
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Phone
  • Soundproofing
Breakfast
  • 2 restaurants and 1 coffee shop/cafe
  • 1 beach bar, 1 poolside bar and 1 bar
  • Room service available
  • Free on-the-go breakfast available daily
  • Electric kettle
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Dining table
  • Free bottled water
Parking
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
Accessibility
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair-accessible van parking
  • Wheelchair-accessible business center
  • Handrails in stairways
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site
  • Wheelchair-accessible fitness center
  • Low-height electrical outlets in bathroom
  • Bathroom emergency pull cord
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path of travel
  • Stair-free path to entrance
  • Handrails in hallways
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible spa
  • Pool access ramp on site
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible pool
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
Activities
  • Casino
  • Adjacent to a golf course
  • Theme parks
  • Outlet shopping
  • Zoo
  • Children's pool
  • Arcade/game room
  • 24-hour fitness center
  • Lifeguards on site
  • Beach club (surcharge)
  • Beach volleyball
  • 2 outdoor pools
  • Full-service spa
  • Private picnics
Entertainment
  • Cable channels
  • 45-inch LCD TV
General
  • 24-hour business center
  • Conference center (4478 square feet of space)
  • Meeting rooms - 3
  • Coworking space
  • Free newspapers in lobby
  • Front-desk safe
  • Lockers available
  • Elevator
  • Banquet hall
  • Korean
  • English
  • Vietnamese
  • Smoke-free property
  • Romance packages available
  • Couples dining
  • Telescope
Guest Services
  • Children's pool
  • Refrigerator
  • Arcade/game room
  • Rollaway/extra beds (surcharge)
  • Stroller
  • 2 outdoor pools
  • Children's club
  • Free cribs/infant beds
  • Children's games
  • Children's toys
  • Dining table
  • Laundry facilities
  • Soundproofed rooms
  • Luggage storage
  • Concierge services
  • Hair salon
  • Daily housekeeping
  • Dry cleaning service
  • Change of bedsheets (on request)
  • Tour/ticket assistance
  • Change of towels (on request)
  • Laundry facilities
  • 24-hour front desk
Internet
  • Available in some public areas: Free WiFi and wired Internet
  • Available in all rooms: Free WiFi
Outdoors
  • Beach umbrellas
  • Lifeguards on site
  • Terrace
  • Firepit
  • Pool sun loungers
  • Outdoor entertainment area
  • Pool umbrellas
  • Private beachfront location
  • Picnic area
  • BBQ grill(s)
  • Dock
  • Garden
  • Balcony or patio
Spa
  • 4 treatment rooms
  • Spa open daily
  • Couples treatment room(s)
  • Massage/treatment rooms
  • Massages

Policies

Check-in
Check-in time starts at 3:00 pm contactless check-in available late check-in subject to availability
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 11 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 66.0 per night. free cribs (infant beds)!
Payment Policy
Rollaway bed fee: usd 66.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Mark Andrew
Oct 14, 2025 06:53:01 AM
Review Score:   10
Summary: Excellent hotel amazing friendly service, clean rooms, well appointed, and excellent resort landscaping and perfectly kept grounds. Excellent breakfast selection. Beach needs to be kept cleaner, whilst was quite well maintained directly in front of the property close surroundings were very polluted and lots of piles of rubbish. I understand that’s not within the direct control of the resort though it needs to be addressed if your trying to attract tourists. There was some ongoing cleaning being done on the beach so obviously some efforts are being made which are positive.
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Room Arrangement

Room Info Facilities
1 Bedroom Villa
Room Size: 1905 square feet m2
1 King Bed
1 Bedroom Villa

General

Square feet - 1905, Number of living rooms 0, Fence around pool, Number of bedrooms - 1, Yard, Outdoor play area, Beach view, Extra bed count 1, Private pool, Separate dining area, Number of bathrooms - 1, Ping - 54, Private bathroom, Location - ground floor, Fence around yard, Separate sitting area, Private plunge pool, Bed count minimum 1, Square meters - 177, Bed count maximum 1
Villa, 1 Bedroom (Seafront)
Room Size: 2077 square feet m2
1 King Bed
Villa, 1 Bedroom (Seafront)

General

Number of living rooms 0, Square meters - 193, Number of bedrooms - 0, Room and bed type depend on availability check-in, Beach view, Ping - 58, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Square feet - 2077, Private bathroom, Location - ground floor, Separate sitting area, Bed count minimum 1, Bed count maximum 1
1 King Standard Ocean View
Room Size: 431 square feet m2
1 King Bed
1 King Standard Ocean View

General

Number of living rooms 0, Square meters - 40, Private bathroom, Number of bedrooms - 0, Ping - 12, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1, Square feet - 431, Number of bathrooms - 1
1 King Premium Oceanfront
Room Size: 431 square feet m2
1 King Bed
1 King Premium Oceanfront

General

Number of living rooms 0, Square meters - 40, Private bathroom, Number of bedrooms - 0, Sea view, Ping - 12, Room and bed type depend on availability check-in, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 431, Number of bathrooms - 1
2 Bedroom Suite
Room Size: 2153 square feet m2
3 King Bed and Double Beds
2 Bedroom Suite

General

Number of living rooms 0, Ping - 61, Number of bedrooms - 1, Yard, Terrace, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Square feet - 2153, Private bathroom, Location - ground floor, Fence around yard, Garden view, Separate sitting area, Bed count maximum 3, Square meters - 200, Bed count minimum 3
Villa, 2 Bedrooms (Seafront)
Room Size: 4424 square feet m2
3 King Bed and Double Beds
Villa, 2 Bedrooms (Seafront)

General

Number of living rooms 0, Square meters - 411, Number of bedrooms - 1, Sea view, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Private bathroom, Location - ground floor, Square feet - 4424, Separate sitting area, Ping - 124, Bed count maximum 3, Bed count minimum 3
Grand Suite, 1 Bedroom (Oceanfront View)
Room Size: 1464 square feet m2
1 King Bed
Grand Suite, 1 Bedroom (Oceanfront View)

General

Number of living rooms 0, Number of bedrooms - 1, Yard, Ping - 41, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Private bathroom, Square feet - 1464, Fence around yard, Separate sitting area, Square meters - 136, Bed count minimum 1, Ocean view, Bed count maximum 1
1 King Premium Ocean View
Room Size: 549 square feet m2
1 King Bed
1 King Premium Ocean View

General

Square meters - 51, Private bathroom, Ping - 15, Square feet - 549, Number of bedrooms - 1, Room and bed type depend on availability check-in, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1
Suite, 1 Bedroom, Oceanfront
Room Size: 1023 square feet m2
1 King Bed
Suite, 1 Bedroom, Oceanfront

General

Number of living rooms 0, Number of bedrooms - 0, Yard, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Square meters - 95, Square feet - 1023, Private bathroom, Fence around yard, Ping - 29, Separate sitting area, Bed count minimum 1, Ocean view, Bed count maximum 1
Standard Room, 1 King Bed, Accessible
Room Size: 431 square feet m2
1 King Bed
Standard Room, 1 King Bed, Accessible

General

Number of living rooms 0, Number of bedrooms - 0, Doorbell/telephone notification, Wheelchair-width doorways, Ping - 12, Wheelchair accessible, Extra bed count 1, Square feet - 431, Number of bathrooms - 1, Accessible bathtub, Square meters - 40, Private bathroom, Telephone accessibility kit, Bed count minimum 1, Bed count maximum 1
2 Double Premium
Room Size: 549 square feet m2
2 Double Beds
2 Double Premium

General

Number of living rooms 0, Square meters - 51, Private bathroom, Number of bedrooms - 0, Ping - 15, Square feet - 549, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
2 Double Standard Ocean View
Room Size: 431 square feet m2
2 Double Beds
2 Double Standard Ocean View

General

Square meters - 40, Private bathroom, Number of bedrooms - 1, Ping - 12, Extra bed count 1, Ocean view, Bed count minimum 2, Square feet - 431, Bed count maximum 2
2 Double Premium Ocean View
Room Size: 549 square feet m2
2 Double Beds
2 Double Premium Ocean View

General

Square meters - 51, Private bathroom, Ping - 15, Square feet - 549, Number of bedrooms - 1, Room and bed type depend on availability check-in, Extra bed count 1, Ocean view, Bed count minimum 2, Bed count maximum 2
Standard Room
Room Size: 431 square feet m2
2 Double Beds
Standard Room

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Square meters - 40.0, Ping - 12.1, Extra bed count 1, Bed count minimum 2, Square feet - 431, Number of bathrooms - 1, Bed count maximum 2
1 King Premium
Room Size: 549 square feet m2
1 King Bed
1 King Premium

General

Number of living rooms 0, Square meters - 51, Private bathroom, Number of bedrooms - 0, Ping - 15, Square feet - 549, Garden view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Junior Suite, 1 King Bed (Oceanfront View)
Room Size: 710 square feet m2
1 King Bed
Junior Suite, 1 King Bed (Oceanfront View)

General

Number of living rooms 0, Square feet - 710, Number of bedrooms - 0, Yard, Extra bed count 1, Ping - 20, Square meters - 66, Separate dining area, Number of bathrooms - 1, Private bathroom, Fence around yard, Separate sitting area, Bed count minimum 1, Ocean view, Bed count maximum 1
1 King Junior Suite
Room Size: 700 square feet m2
1 King Bed
1 King Junior Suite

General

Square feet - 700, Number of bedrooms - 0, Yard, Outdoor play area, Extra bed count 1, Number of living rooms 1, Ping - 20, Separate dining area, Number of bathrooms - 1, Square meters - 65, Private bathroom, Fence around yard, Separate sitting area, Bed count minimum 1, Ocean view, Bed count maximum 1
2 Double Premium Oceanfront
Room Size: 431 square feet m2
2 Double Beds
2 Double Premium Oceanfront

General

Number of living rooms 0, Square meters - 40, Private bathroom, Number of bedrooms - 0, Ping - 12, Extra bed count 1, Ocean view, Bed count minimum 2, Square feet - 431, Number of bathrooms - 1, Bed count maximum 2
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