De Syloia Hotel | Hotel in Hanoi

| 9.2 (111 Reviews) |  1 Bathroom
Hoan Kiem Hotel | De Syloia Hotel

Hotel in Hoan Kiem, Hanoi

Colonial hotel with a full-service spa and a 24-hour fitness center
A full-service spa, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
De Syloia Hotel offers 33 air-conditioned accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets and down comforters. A pillow menu is available. 42-inch Smart televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Hanoi hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily. Renovation of all guestrooms was completed in November 2023.


Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shampoo
  • Bathrobes
  • Designer toiletries
  • Toothbrush and toothpaste
  • Hair dryer
  • Towels
  • Toilet paper
  • Soap
Bedroom
  • Free cribs/infant beds
  • Ceiling fan
  • Egyptian cotton sheets
  • Pillow-top mattress
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Down comforter
  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)
  • Pillow menu
  • Soundproofing
  • Local maps
  • Slippers
  • Laptop-friendly workspace
  • Free local calls
  • Desk
  • Desk chair
  • Safe
  • Phone
Breakfast
  • 1 bar
  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: VND 300000 for adults and VND 250000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Free daily reception
  • Room service available
  • Free bottled water
  • Coffee/tea maker
  • Minibar
  • Electric kettle
Parking
  • Offsite parking for VND 1000000 per night; reservations required
  • Area shuttle (surcharge)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Roundtrip train station shuttle (surcharge)
  • Limited onsite parking
  • Self parking on site (VND 1000000 per day)
  • Airport shuttle on request
  • Street parking available
Accessibility
  • Elevator
  • Well-lit path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Handrails in hallways
  • Visual fire alarm
Activities
  • Bicycle rentals
  • Full-service spa
  • 24-hour fitness center
Entertainment
  • Satellite channels
  • 42-inch Smart TV
  • Premium channels
General
  • Conference space (82 square feet)
  • Meeting room
  • Computer station
  • Reception hall
  • Elevator
  • Front-desk safe
  • English
  • Vietnamese
  • Smoke-free property
  • Renovated guestrooms - November 2023
Guest Services
  • Free cribs/infant beds
  • Snack bar/deli
  • Separate living room
  • Laundry facilities
  • Soundproofed rooms
  • Rollaway/extra beds (surcharge)
  • Travel crib
  • Concierge services
  • Daily housekeeping
  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Laundry facilities
  • Dry cleaning service
Internet
  • Available in some public areas: Free WiFi and wired Internet
  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Outdoors
  • Garden
Spa
  • Spa open daily
  • Steam room
  • Sauna

Policies

Check-in
Check-in start time: 2 pm; check-in end time: midnight minimum check-in age: 16
Check-out
Check-out before noon
Child Policy
Children are welcome. kids stay free! one child 6 years old or younger stays free when using existing bedding. rollaway/extra beds are available for vnd 700000.0 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately vnd 300000 for adults and vnd 250000 for children airport shuttle fee: vnd 540000 per vehicle (one-way, maximum occupancy 3) self parking fee: vnd 1000000 per day nearby parking fee: vnd 1000000 per night (656 ft away) rollaway bed fee: vnd 700000.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Robyn
Apr 19, 2025 11:42:32 AM
Review Score:   10
Summary: The property was tucked away in a perfect location in Hanoi Old Quarter. After a 20 hr flight from Canada we arrived to a spacious, quiet suite with a very comfortable bed and ‘the best’ pillows! We found most, if not all, sights we wanted to see were in walking distance or a trip on the Hop On/Off bus took us there. As the street traffic (for walking in the evening) can be a bit overwhelming (but safe) we dined exclusively at the restaurant that adjoined the hotel. The buffet breakfast was also served here. All food offerings were very good and table service was top-notch. We highly recommend staying at DeSyloia when you visit Hanoi
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Suite
Room Size: 441 square feet m2
1 King Bed
Deluxe Suite

General

Number of living rooms 0, Hydromassage showerhead, Shower/tub combination, Number of bedrooms - 1, Ping - 12, Extra bed count 1, Square feet - 441, Number of bathrooms - 1, Square meters - 41, Private bathroom, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Deluxe City View
Room Size: 291 square feet m2
1 King Bed
Deluxe City View

General

Ping - 8, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Square feet - 291, Square meters - 27, Bathtub only, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Number of bathrooms - 1
Deluxe Balcony Room
Room Size: 291 square feet m2
1 King Bed
2 Large Twin Beds
Deluxe Balcony Room

General

Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Square meters - 27, Bathtub only, Extra bed count 1, Number of bathrooms - 1, Balcony or patio, Private bathroom, Square feet - 291, Balcony, Bed count minimum 1, City view, Bed count maximum 2
Executive Suite
Room Size: 398 square feet m2
1 King Bed
Executive Suite

General

Number of living rooms 0, Hydromassage showerhead, Shower/tub combination, Number of bedrooms - 1, Ping - 11, Square meters - 37, Extra bed count 1, Square feet - 398, Number of bathrooms - 1, Private bathroom, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
De Syloia Suite
Room Size: 506 square feet m2
1 King Bed
De Syloia Suite

General

Number of living rooms 0, Hydromassage showerhead, Square feet - 506, Shower/tub combination, Number of bedrooms - 1, Ping - 14, Square meters - 47, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
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