Holiday Inn Tulum by IHG | Hotel in Tulum

| 8.0 (147 Reviews) |   Pet Friendly  12 Bathrooms  33 Guests
Tulum City Center Hotel | Holiday Inn Tulum by IHG

Hotel in Tulum City Center, Tulum

Located in Tulum, 4 miles from Tulum Archeological Site, Holiday Inn Tulum by IHG has accommodations with an outdoor swimming pool, free private parking, a fitness center and a terrace. Featuring a restaurant, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property is 2.4 miles from Tulum Bus station, and within 0.8 miles of the city center. The rooms come with a flat-screen TV with cable channels, a coffee machine, a shower, free toiletries and a closet. Some rooms have a kitchenette with a dishwasher, a minibar and a stovetop. Continental and American breakfast options are available at the hotel. Speaking English and Spanish at the 24-hour front desk, staff are always on hand to help. Parque Nacional Tulum is 2.8 miles from Holiday Inn Tulum by IHG, while Bus station Tulum Ruins is 3.5 miles from the property. Tulum International Airport is 24 miles away.

Holiday Inn Tulum by IHG is located in Tulum.

This 107 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Breakfast, Child Friendly, Laundry, and several others. This is a 4 star rated property and has over 147 reviews with the average score of 8 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 107 Bedrooms Hotel if you want to learn more about this place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Holiday Inn Tulum by IHG in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Holiday Inn Tulum by IHG”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Snack bar
  • Kids' meals
  • Bar
  • Special diet meals (on request)
  • Wine/Champagne
  • Restaurant
  • Coffee house on site
Parking
  • Parking
  • Private Parking
  • Free parking
  • Parking on site
Accessibility
  • Raised toilet
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
Activities
  • Fitness
  • Fitness center
  • Happy hour
  • Spa facilities
Entertainment
  • Outdoor play equipment for kids
General
  • Elevator
  • Family rooms
  • Safe
  • Convenience store on site
  • Pet friendly
  • Facilities for disabled guests
  • Smoke-free property
  • Wifi in all areas
  • Air conditioning
  • Non-smoking rooms
Guest Services
  • Daily housekeeping
  • Fax/Photocopying
  • Suit press
  • Car rental
  • Concierge
  • Private check-in/out
  • Express check-in/out
  • Meeting/Banquet facilities
  • Tour desk
  • Baggage storage
  • 24-hour front desk
  • Packed lunches
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Outdoor pool
  • Outdoor pool (year-round)
  • Outdoor furniture
  • Terrace
Security/Safety
  • Key card access
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • Security alarm
  • 24-hour security
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Delivered food covered securely
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Physical distancing rules followed
  • Cashless payment available
Spa
  • Pool with view
  • Rooftop pool
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Special conditions
Payment Policy
Credit card required
Pet Policy
Pets are allowed and charges may apply.
License number: 009-007-007255/2025

Reviews

Value for money:
8.39
Location:
8.57
Staff:
8.8
Facilities:
8.38
Comfort:
8.8
Cleanliness:
8.7
Abdurrahman
Apr 24, 2026 07:00:00 AM
Review Score:   7
Switzerland
Reviewer Type: Solo Traveller
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Standard Double Room with Two Double Beds
Room Type: Double
Room Size: 30 m2
2 Full bed(s) Bed

Bathroom

Body soap, Shower, Free toiletries, Shampoo, Private bathroom, Bathtub or shower, Hairdryer, Towels, Toilet paper, Conditioner, Walk-in shower, Towels/Sheets (extra fee)

Media & Technology

TV, Cable channels, Telephone, Flat-screen TV

General

Key card access, Private entrance, Smoke Alarm, Ironing facilities, Iron, Tile/Marble floor, Soundproof, Trash cans, Air conditioning

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Desk

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet, Linens

Kitchen

Cleaning products, Dryer, Coffee machine

View

City view

Accessibility

Entire unit wheelchair accessible, Hearing accessible, Upper floors accessible by elevator

Room amenities

Clothes rack

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation
Standard Room
Room Type: Double
Room Size: 30 m2
1 Twin bed(s) Bed

Bathroom

Body soap, Shower, Free toiletries, Shampoo, Private bathroom, Bathtub or shower, Hairdryer, Towels, Toilet paper, Conditioner, Walk-in shower, Towels/Sheets (extra fee)

Media & Technology

TV, Cable channels, Telephone, Flat-screen TV

General

Key card access, Private entrance, Smoke Alarm, Ironing facilities, Iron, Tile/Marble floor, Soundproof, Trash cans, Air conditioning

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet, Linens

Kitchen

Cleaning products, Dryer, Coffee machine

View

City view

Accessibility

Entire unit wheelchair accessible, Hearing accessible, Upper floors accessible by elevator

Room amenities

Clothes rack

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation
King Suite
Room Type: Suite
Room Size: 36 m2
1 King bed(s) Bed
1 Sofa bed Bed
King Suite

Food & Drink

Bottle of water, Minibar

Bathroom

Body soap, Shower, Free toiletries, Shampoo, Private bathroom, Bathtub or shower, Hairdryer, Towels, Toilet paper, Conditioner, Walk-in shower, Towels/Sheets (extra fee)

Media & Technology

TV, Cable channels, Telephone, Flat-screen TV

General

Key card access, Private entrance, Smoke Alarm, Ironing facilities, Iron, Tile/Marble floor, Soundproof, Trash cans, Air conditioning

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Stovetop, Dryer, Coffee machine, Kitchenette, Kitchenware, Cleaning products, Dishwasher

Outdoors

Outdoor furniture, Balcony, Private pool

Living Area

Sofa, Desk, Dining area

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet, Linens

Accessibility

Entire unit wheelchair accessible, Hearing accessible, Upper floors accessible by elevator

Room amenities

Clothes rack

Pool and Spa

Pool with a view, Pool towels

Physical distancing

Single-room AC for guest accommodation
Standard King Room
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed

Bathroom

Body soap, Shower, Free toiletries, Shampoo, Private bathroom, Bathtub or shower, Hairdryer, Towels, Toilet paper, Conditioner, Walk-in shower, Towels/Sheets (extra fee)

Media & Technology

TV, Cable channels, Telephone, Flat-screen TV

General

Key card access, Private entrance, Smoke Alarm, Ironing facilities, Iron, Tile/Marble floor, Soundproof, Trash cans, Air conditioning

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet, Linens

Kitchen

Cleaning products, Dryer, Coffee machine

View

City view

Accessibility

Entire unit wheelchair accessible, Hearing accessible, Upper floors accessible by elevator

Room amenities

Clothes rack

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation
Standard Queen Room with Two Queen Beds - Communications Accessible
Room Type: Double
Room Size: 30 m2
2 Queen bed(s) Bed

Bathroom

Body soap, Shower, Free toiletries, Shampoo, Private bathroom, Bathtub or shower, Hairdryer, Towels, Toilet paper, Conditioner, Walk-in shower, Towels/Sheets (extra fee)

Media & Technology

TV, Cable channels, Telephone, Flat-screen TV

General

Key card access, Private entrance, Smoke Alarm, Interconnecting room(s) available, Ironing facilities, Iron, Tile/Marble floor, Soundproof, Trash cans, Air conditioning

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Desk

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet, Linens

Kitchen

Cleaning products, Dryer, Coffee machine

View

City view

Accessibility

Shower chair, Lower sink, Hearing accessible, Entire unit wheelchair accessible, Toilet with grab rails, Upper floors accessible by elevator, Adapted bath, Roll-in shower

Room amenities

Sofa bed, Clothes rack

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation
Standard King Room with Jungle View
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed

Bathroom

Body soap, Shower, Free toiletries, Shampoo, Private bathroom, Bathtub or shower, Hairdryer, Towels, Toilet paper, Conditioner, Walk-in shower, Towels/Sheets (extra fee)

Media & Technology

TV, Cable channels, Telephone, Flat-screen TV

General

Key card access, Private entrance, Smoke Alarm, Ironing facilities, Iron, Tile/Marble floor, Soundproof, Trash cans, Air conditioning

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Desk

View

View, City view

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet, Linens

Kitchen

Cleaning products, Dryer, Coffee machine

Accessibility

Entire unit wheelchair accessible, Hearing accessible, Upper floors accessible by elevator

Room amenities

Clothes rack

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation
Standard Double Room with Two Double Beds and Pool View
Room Type: Double
Room Size: 30 m2
2 Full bed(s) Bed
Standard Double Room with Two Double Beds and Pool View

Bathroom

Body soap, Shower, Free toiletries, Shampoo, Private bathroom, Bathtub or shower, Hairdryer, Towels, Toilet paper, Conditioner, Walk-in shower, Towels/Sheets (extra fee)

Media & Technology

TV, Cable channels, Telephone, Flat-screen TV

General

Key card access, Private entrance, Smoke Alarm, Ironing facilities, Iron, Tile/Marble floor, Soundproof, Trash cans, Air conditioning

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Desk

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet, Linens

Kitchen

Cleaning products, Dryer, Coffee machine

View

Pool view, Inner courtyard view

Accessibility

Entire unit wheelchair accessible, Hearing accessible, Upper floors accessible by elevator

Room amenities

Clothes rack

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation
Standard Queen Room with Pool View
Room Type: Double
Room Size: 30 m2
1 Queen bed(s) Bed
Standard Queen Room with Pool View

Bathroom

Body soap, Shower, Free toiletries, Shampoo, Private bathroom, Bathtub or shower, Hairdryer, Towels, Toilet paper, Conditioner, Walk-in shower, Towels/Sheets (extra fee)

Media & Technology

TV, Cable channels, Telephone, Flat-screen TV

General

Key card access, Private entrance, Smoke Alarm, Ironing facilities, Iron, Tile/Marble floor, Soundproof, Trash cans, Air conditioning

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Desk

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet, Linens

Kitchen

Cleaning products, Dryer, Coffee machine

View

Pool view

Accessibility

Entire unit wheelchair accessible, Hearing accessible, Upper floors accessible by elevator

Room amenities

Clothes rack

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation
King Suite with Outdoor Private Pool
Room Type: Suite
Room Size: 36 m2
1 King bed(s) Bed
King Suite with Outdoor Private Pool

Bathroom

Body soap, Shower, Free toiletries, Shampoo, Private bathroom, Bathtub or shower, Hairdryer, Towels, Toilet paper, Conditioner, Walk-in shower, Towels/Sheets (extra fee)

Media & Technology

TV, Cable channels, Telephone, Flat-screen TV

General

Key card access, Private entrance, Smoke Alarm, Ironing facilities, Iron, Tile/Marble floor, Soundproof, Trash cans, Air conditioning

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Outdoor furniture, Balcony, Private pool

Living Area

Sofa, Desk

View

View

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet, Linens

Kitchen

Cleaning products, Dryer, Coffee machine

Accessibility

Entire unit wheelchair accessible, Hearing accessible, Upper floors accessible by elevator

Room amenities

Clothes rack

Pool and Spa

Pool with a view, Pool towels

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation
Standard King Room with Pool View
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed
Standard King Room with Pool View

Bathroom

Body soap, Shower, Free toiletries, Shampoo, Private bathroom, Bathtub or shower, Hairdryer, Towels, Toilet paper, Conditioner, Walk-in shower, Towels/Sheets (extra fee)

Media & Technology

TV, Cable channels, Telephone, Flat-screen TV

General

Key card access, Private entrance, Smoke Alarm, Ironing facilities, Iron, Tile/Marble floor, Soundproof, Trash cans, Air conditioning

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Desk

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet, Linens

Kitchen

Cleaning products, Dryer, Coffee machine

Accessibility

Entire unit wheelchair accessible, Hearing accessible, Upper floors accessible by elevator

Room amenities

Clothes rack

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation
Two-Bedroom King Suite - Non-Smoking
Room Type: Suite
Room Size: 30 m2
1 King bed(s) Bed
1 Sofa bed Bed

Bathroom

Body soap, Shower, Free toiletries, Shampoo, Private bathroom, Bathtub or shower, Hairdryer, Towels, Toilet paper, Conditioner, Walk-in shower, Towels/Sheets (extra fee)

Media & Technology

TV, Cable channels, Telephone, Flat-screen TV

General

Key card access, Private entrance, Smoke Alarm, Ironing facilities, Iron, Tile/Marble floor, Soundproof, Trash cans, Air conditioning

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Desk

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet, Linens

Kitchen

Cleaning products, Dryer, Coffee machine

Accessibility

Entire unit wheelchair accessible, Hearing accessible, Upper floors accessible by elevator

Room amenities

Clothes rack

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation
One-Bedroom Suite with Jungle View
Room Type: Suite
Room Size: 40 m2
1 King bed(s) Bed
One-Bedroom Suite with Jungle View

Bathroom

Body soap, Shower, Free toiletries, Shampoo, Private bathroom, Bathtub or shower, Hairdryer, Towels, Toilet paper, Conditioner, Walk-in shower, Towels/Sheets (extra fee)

Media & Technology

TV, Cable channels, Telephone, Flat-screen TV

General

Key card access, Private entrance, Smoke Alarm, Ironing facilities, Iron, Tile/Marble floor, Soundproof, Trash cans, Air conditioning

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Desk

View

View, Quiet street view

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet, Linens

Kitchen

Cleaning products, Dryer, Coffee machine

Accessibility

Entire unit wheelchair accessible, Hearing accessible, Upper floors accessible by elevator

Room amenities

Clothes rack

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Exclusive services

Concierge services

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Tulum City Center hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Tulum City Center hotel?

Check-in time for Tulum City Center hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Tulum City Center hotel have a swimming pool?

Yes, this Tulum City Center hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Tulum City Center hotel?

Best-rates for the Tulum City Center hotel starts from $56 per night with includes Business Services, Breakfast, Child Friendly, Laundry, Balcony/Terrace, Wellness Facilities, Bar, Guest Services, Entertainment, Internet, Kitchen, Pet Friendly, Pool, View, Wheelchair Accessible, Accessibility, Security/Safety, Spa, Air Conditioner, Transportation/Shuttle, Restaurant, Parking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Tulum City Center hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Tulum City Center hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Tulum City Center hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Tulum City Center hotel?

Based on the information reported by the owner or manager, the Tulum City Center hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Tulum City Center hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD56
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