Hotel Caracol Isla Mujeres | Hotel in Isla Mujeres

| 8.2 (768 Reviews) |  3 Bathrooms  8 Guests
Centro - Supmza 001 Hotel | Hotel Caracol Isla Mujeres

Hotel in Centro - Supmza 001, Isla Mujeres

Bienvenido al pequeño paraíso en Isla Mujeres, Quintana Roo. Este encantador hotel ofrece una experiencia única en una isla de apenas 7 kilómetros de largo y 500 metros de ancho, perfectamente explorable en carrito de golf, bicicleta o motocicleta. Ubicado a solo tres cuadras de la mejor playa de la isla y del bullicioso muelle, nuestro hotel ofrece el equilibrio perfecto entre tranquilidad y conveniencia. Con solo 12 habitaciones, garantizamos una atmósfera íntima y acogedora para nuestros huéspedes. Nuestro jardín interior es un oasis de serenidad, donde se puede disfrutar de la frescura de la naturaleza en medio de la exuberante selva media y baja que caracteriza a esta región. Y cuando el sol del Caribe se vuelve irresistible, nuestra piscina ofrece el refugio perfecto para refrescarse y relajarse. Cada habitación está equipada con aire acondicionado para garantizar su comodidad en todo momento. Además, desde nuestro hotel, tendrás fácil acceso a las maravillas naturales que hacen de Isla Mujeres un destino inolvidable: desde hermosas playas y lagunas hasta arrecifes, mangles, cenotes y dunas. Ven y descubre la magia de Isla Mujeres desde la comodidad y el encanto de nuestro pequeño hotel. Te estamos esperando para brindarte una experiencia inolvidable.

Hotel Caracol Isla Mujeres is located in Isla Mujeres.

This 12 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Laundry, Security/Safety, Guest Services, and several others. This is a 3 star rated property and has over 768 reviews with the average score of 8.2 . Coming to Isla Mujeres and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 12 Bedrooms Hotel if you want to learn more about this place in Isla Mujeres. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Caracol Isla Mujeres in Isla Mujeres is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Caracol Isla Mujeres”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Pool
View
Balcony/Terrace
Security/Safety
Guest Services
Child Friendly
Internet
Laundry

Facility Overview

General
  • Smoke-free property
  • Non-smoking rooms
  • Air conditioning
  • Family rooms
Guest Services
  • Suit press
  • Tour desk
  • 24-hour front desk
  • Daily housekeeping
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Terrace
  • Garden
  • Outdoor pool
Security/Safety
  • CCTV outside property
  • Smoke alarms
  • 24-hour security
  • Fire extinguishers
  • CCTV in common areas
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guests
  • First aid kits available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • Physical distancing rules followed
  • Contactless check-in/out
Spa
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are not allowed

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

License number: 003-007-007133/2025

Reviews

Value for money:
7.69
Location:
9.34
Staff:
8.76
Facilities:
7.61
Comfort:
8.21
Cleanliness:
8.15
Sheralin
Jan 24, 2026 08:00:00 AM
Review Score:   9
Canada
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: I loved everything about the property! I had a very wonderful tropical Courtyard with a nice pool and lounge chairs. It was quite surprising to walk in off the street in the middle of town into this little oasis! The rooms were big comfortably laid out nice and bright and clean. Loved that there was a fridge. Price was fantastic for the location and the size of the rooms and a pool! The staff was super helpful and friendly. I have no complaints would definitely return!
Negative: Just the neighbourhood dogs!
Summary: My new favourite place to stay when I return to Isla Mujeres!
See All Reviews

Room Arrangement

Room Info Facilities
Double
Room Type: Double
Room Size: 12 m2
1 Full bed(s) Bed
Double

Bathroom

Body soap, Shower, Private bathroom, Toilet paper, Towels, Shampoo, Hairdryer, Toilet

Media & Technology

TV, Flat-screen TV

General

Smoke Alarm, Air conditioning, Fan, Iron, Private entrance

Kitchen

Refrigerator, Coffee machine

Outdoors

Patio

Bedroom

Linens, Wardrobe or closet

Pool and Spa

Pool towels

Room Amenities

Hypoallergenic pillow, Socket near the bed
Studio
Room Type: Studio
Room Size: 20 m2
2 Full bed(s) Bed

Bathroom

Body soap, Shower, Private bathroom, Toilet paper, Towels, Shampoo, Hairdryer, Toilet

Media & Technology

TV, Flat-screen TV

General

Smoke Alarm, Air conditioning, Fan, Iron, Private entrance

Kitchen

Microwave, Kitchen, Dining table, Kitchenware, Refrigerator, Coffee machine

Outdoors

Patio

Living Area

Dining area

Bedroom

Linens, Wardrobe or closet

View

Garden view

Pool and Spa

Pool towels

Room Amenities

Hypoallergenic pillow, Socket near the bed
King Room
Room Type: Double
Room Size: 16 m2
1 King bed(s) Bed
King Room

Bathroom

Body soap, Shower, Private bathroom, Toilet paper, Towels, Shampoo, Hairdryer, Toilet

Media & Technology

TV, Flat-screen TV

General

Smoke Alarm, Air conditioning, Fan, Iron, Private entrance

Kitchen

Refrigerator, Coffee machine

Outdoors

Patio

Bedroom

Linens, Wardrobe or closet

Pool and Spa

Pool towels

Room Amenities

Hypoallergenic pillow, Socket near the bed

FAQ's

Is this Hotel Caracol Isla Mujeres pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Caracol Isla Mujeres?

Check-in time for Hotel Caracol Isla Mujeres starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Caracol Isla Mujeres have a swimming pool?

Yes, this Hotel Caracol Isla Mujeres has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Caracol Isla Mujeres?

Best-rates for the Hotel Caracol Isla Mujeres starts from $385 per night with includes Laundry, Security/Safety, Guest Services, Air Conditioner, Pool, View, Balcony/Terrace, Child Friendly, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Caracol Isla Mujeres a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Caracol Isla Mujeres wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Caracol Isla Mujeres has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Caracol Isla Mujeres?

Based on the information reported by the owner or manager, the Hotel Caracol Isla Mujeres indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Caracol Isla Mujeres?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD385
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