Hotel Caracol Puerto Morelos | Hotel in Puerto Morelos

| 8.0 (239 Reviews) |  7 Bathrooms  21 Guests
Puerto Morelos Hotel | Hotel Caracol Puerto Morelos

Hotel in Puerto Morelos

Offering free WiFi, Hotel Caracol Puerto Morelos is located in Puerto Morelos, a 3-minute walk from Playa Puerto Morelos and 22 miles from ADO International Bus Station. Featuring a terrace, this 3-star hotel has air-conditioned rooms with a private bathroom. The hotel has family rooms. The rooms in the hotel are equipped with a flat-screen TV. Staff speak English and Spanish at the reception. Playa del Carmen Maritime Terminal is 22 miles from Hotel Caracol Puerto Morelos, while Cancun Government Palace is 24 miles from the property. Cancún International Airport is 16 miles away.

Hotel Caracol Puerto Morelos is located in Puerto Morelos.

This 19 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Balcony/Terrace, Security/Safety, Guest Services, and several others. This is a 3 star rated property and has over 239 reviews with the average score of 8 . Coming to Puerto Morelos and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 19 Bedrooms Hotel if you want to learn more about this place in Puerto Morelos. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Caracol Puerto Morelos in Puerto Morelos is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Caracol Puerto Morelos”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Balcony/Terrace
Security/Safety
Guest Services
Child Friendly
Internet

Facility Overview

General
  • Air conditioning
  • Non-smoking rooms
  • Family rooms
  • Smoke-free property
Guest Services
  • 24-hour front desk
  • Daily housekeeping
  • Tour desk
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Outdoor furniture
  • Terrace
Security/Safety
  • Key access
  • CCTV outside property
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

License number: 011-007-007257/2025

Reviews

Value for money:
7.61
Location:
8.8
Staff:
8.56
Facilities:
7.48
Comfort:
8.02
Cleanliness:
8.24
John
Nov 27, 2025 08:00:00 AM
Review Score:   7
Canada
Reviewer Type: Couple
Travel Purpose: leisure
Positive: The rooftop patio
Negative: Stairs
Summary: Very nice
See All Reviews

Room Arrangement

Room Info Facilities
Twin Room
Room Type: Twin
Room Size: 9 m2
2 Full bed(s) Bed
Twin Room

Media & Technology

Flat-screen TV, TV, Pay-per-view channels

General

Air conditioning, Smoke Alarm, Mosquito net, Private entrance

Bathroom

Toilet paper, Towels, Private bathroom

Bedroom

Linens

Accessibility

Upper floors accessible by stairs only

Room Amenities

Socket near the bed
Budget Double Room
Room Type: Double
Room Size: 9 m2
1 Full bed(s) Bed
Budget Double Room

Bathroom

Shower, Towels, Toilet paper, Free toiletries, Private bathroom

Media & Technology

Flat-screen TV, TV, Pay-per-view channels

General

Air conditioning, Smoke Alarm, Mosquito net, Private entrance

Bedroom

Linens

Accessibility

Upper floors accessible by stairs only

Room Amenities

Socket near the bed
Apartment
Room Type: Apartment
Room Size: 20 m2
2 Full bed(s) Bed
1 King bed(s) Bed

Bathroom

Shower, Towels, Toilet paper, Free toiletries, Private bathroom

Media & Technology

Flat-screen TV, TV, Pay-per-view channels

General

Air conditioning, Smoke Alarm, Mosquito net, Private entrance

Kitchen

Coffee machine

Bedroom

Linens

Accessibility

Upper floors accessible by stairs only

Room Amenities

Socket near the bed
Studio - Split Level
Room Type: Studio
Room Size: 8 m2
1 Twin bed(s) Bed
2 Full bed(s) Bed

Bathroom

Shower, Towels, Toilet paper, Free toiletries, Private bathroom

Media & Technology

Flat-screen TV, TV, Pay-per-view channels

General

Air conditioning, Smoke Alarm, Mosquito net, Private entrance

Kitchen

Kitchenware, Kitchenette

Bedroom

Linens

Accessibility

Upper floors accessible by stairs only

Room Amenities

Socket near the bed
Deluxe Queen Room
Room Type: Double
Room Size: 9 m2
1 Queen bed(s) Bed
Deluxe Queen Room

Bathroom

Shower, Towels, Toilet paper, Free toiletries, Private bathroom

Media & Technology

Flat-screen TV, TV, Pay-per-view channels

General

Air conditioning, Smoke Alarm, Mosquito net, Private entrance

Bedroom

Linens

Room Amenities

Socket near the bed
Deluxe Room
Room Type: Double
Room Size: 9 m2
1 Full bed(s) Bed
Deluxe Room

Bathroom

Toilet paper, Shower, Towels, Private bathroom

Media & Technology

Flat-screen TV, TV, Pay-per-view channels

General

Air conditioning, Smoke Alarm, Mosquito net, Private entrance

Bedroom

Linens

Room Amenities

Socket near the bed

FAQ's

Is this Hotel Caracol Puerto Morelos pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Caracol Puerto Morelos?

Check-in time for Hotel Caracol Puerto Morelos starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Caracol Puerto Morelos have a swimming pool?

No, this Hotel Caracol Puerto Morelos does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Caracol Puerto Morelos?

Best-rates for the Hotel Caracol Puerto Morelos starts from $48 per night with includes Balcony/Terrace, Security/Safety, Guest Services, Child Friendly, Internet, Air Conditioner with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Caracol Puerto Morelos a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Caracol Puerto Morelos wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Caracol Puerto Morelos has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Caracol Puerto Morelos?

Based on the information reported by the owner or manager, the Hotel Caracol Puerto Morelos indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Caracol Puerto Morelos?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD48
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