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Hotel Ma'xanab | Hotel in Tulum

| 9.8 (404 Reviews) |  1 Bathroom
Zona Hotelera Hotel | Hotel Ma'xanab

Hotel in Zona Hotelera, Tulum

Spend the day relaxing on the beach or pampering yourself at Hotel Ma'xanab's full-service spa.
Hotel Ma'xanab offers 16 air-conditioned accommodations with free minibar items and minibars. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate dining areas. Memory foam beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.


Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

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Amenities

Air Conditioner
Parking
Pool
View
Balcony/Terrace
Security/Safety
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower
  • Soap
  • Private bathroom
  • Shampoo
  • Bathrobes
  • Towels
  • Rainfall showerhead
  • Free toiletries
  • Toilet paper
  • Hair dryer
Bedroom
  • Ceiling fan
  • Blackout drapes/curtains
  • Memory foam mattress
  • Air conditioning
  • Bed sheets
  • Premium bedding
  • Laptop-friendly workspace
  • Iron/ironing board (on request)
  • Desk
  • Safe
  • Phone
  • Individually furnished
  • Individually decorated
Breakfast
  • 1 beach bar and 1 bar
  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: MXN 500-1500 per person
  • 1 restaurant
  • Room service available
  • Coffee/tea maker
  • Free bottled water
  • Dining room
  • Espresso maker
  • Free minibar
Parking
  • Free self parking on site
  • Limited onsite parking
Accessibility
  • This property does not have elevators
Activities
  • Private picnics
  • Access to nearby outdoor pool
  • Free bicycle rentals
  • Fitness center
  • Free beach club
  • Outdoor pool
  • Full-service spa
  • Outdoor pool access
General
  • Front-desk safe
  • Romance packages available
  • Mosquito nets
  • Beach towels
  • Smoke-free property
  • Spanish
  • English
Guest Services
  • Multilingual staff
  • Tour/ticket assistance
  • Daily housekeeping
  • Concierge services
  • Front desk (limited hours)
  • Outdoor pool
  • Access to nearby outdoor pool
  • Separate dining area
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Pool sun loungers
  • Beachfront location
  • Garden
  • Outdoor furniture
  • Beach umbrellas
  • Beach loungers
  • Terrace
  • Furnished balcony
Spa
  • Spa open daily
  • Body treatments
  • Massage - deep-tissue
  • Massage - prenatal
  • Body scrubs
  • Couples treatment room(s)
  • Massage - Swedish
  • Massage - sports
  • Facials
  • Body wraps
  • 2 treatment rooms

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children younger than 18 are not allowed at this adults-only property. all guests 18 and older are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for cooked-to-order breakfast: approximately mxn 500 to 1500 per person the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash safety features at this property include a fire extinguisher and a first aid kit this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room property registration number 011-025-000978/2026

Reviews

Bradley
Jul 2, 2026 03:16:15 AM
Review Score:   10
Summary: Everything was exceptional. Clean, quiet and friendly! Very tropical almost like staying in a tree house. However it is seaweed season and the ocean was unusable because it was excessive and had an odor. The food was delicious as were the drinks. The area has many high end restaurants with entertainment. However the taxi's were expensive for a very short ride. By the way the hotel does not have televisions but in reality it wasn't missed. The option of showering outside privately in your room was amazing. Overall a lovely hotel.
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Room Arrangement

Room Info Facilities
Suite Ground Floor Jungle view
Room Size: 775 square feet m2
1 King Bed
Suite Ground Floor Jungle view

General

Square meters - 72, Square feet - 775, Private pool, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Partial sea view, Ping - 22, Bed count minimum 1, Bed count maximum 1
Suite Ground Floor Ocean Front
Room Size: 926 square feet m2
1 King Bed
Suite Ground Floor Ocean Front

General

Room and bed type depend on availability check-in, Square meters - 86, Square feet - 926, Private pool, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 26.02, Location - ground floor, Bed count minimum 1, Bed count maximum 1
Suite 15 Ground floor Garden View
Room Size: 775 square feet m2
2 Double Beds
Suite 15 Ground floor Garden View

General

Square meters - 72, Square feet - 775, Garden view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 22, Location - ground floor, Bed count minimum 2, Bed count maximum 2
Suite First Floor Garden View
Room Size: 624 square feet m2
1 King Bed
Suite First Floor Garden View

General

Square meters - 58, Square feet - 624, Garden view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 18, Bed count minimum 1, Bed count maximum 1
Suite Ground floor Garden view
Room Size: 688 square feet m2
1 King Bed
Suite Ground floor Garden view

General

Square meters - 64, Square feet - 688, Garden view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 19, Bed count minimum 1, Bed count maximum 1
Suite First floor Jungle view
Room Size: 775 square feet m2
1 King Bed
Suite First floor Jungle view

General

Square meters - 72, Square feet - 775, Private pool, Garden view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 22, Bed count minimum 1, Bed count maximum 1
Suite First Floor Ocean Front
Room Size: 839 square feet m2
1 King Bed
Suite First Floor Ocean Front

General

Room and bed type depend on availability check-in, Square meters - 78, Square feet - 839, Private pool, Ocean view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 24, Location - top floor, Bed count minimum 1, Bed count maximum 1
Suite Ground floor Ocean view
Room Size: 775 square feet m2
1 King Bed
Suite Ground floor Ocean view

General

Square meters - 72, Square feet - 775, Private pool, Ocean view, Pool view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 21.78, Bed count minimum 1, Bed count maximum 1
Suite First Floor Ocean View
Room Size: 775 square feet m2
1 King Bed
Suite First Floor Ocean View

General

Square meters - 72, Square feet - 775, Private pool, Ocean view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 22, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Hotel Ma'xanab has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Hotel Ma'xanab starts from $270 per night with includes Balcony/Terrace, Laundry, Air Conditioner, Parking, Wellness Facilities, Toiletries, Guest Services, Pool, View, Security/Safety, Sports/Activities, Spa, Restaurant, Kitchen, Bedding/Linens, Bar, Breakfast, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Ma'xanab has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Hotel Ma'xanab indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.