Hotel Ma'xanab | Hotel in Tulum

| 9.8 (379 Reviews) |  1 Bathroom
Zona Hotelera Hotel | Hotel Ma'xanab

Hotel in Zona Hotelera, Tulum

Adults-only beachfront hotel with outdoor pool
Spend the day relaxing on the beach or pampering yourself at Hotel Ma'xanab's full-service spa.
Hotel Ma'xanab offers 16 air-conditioned accommodations with free minibar items and minibars. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate dining areas. Memory foam beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.


Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

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Amenities

Air Conditioner
Parking
Pool
View
Ocean View
Balcony/Terrace
Accessibility
Security/Safety
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower
  • Free toiletries
  • Toilet paper
  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Towels
  • Soap
  • Shampoo
  • Private bathroom
Bedroom
  • Air conditioning
  • Blackout drapes/curtains
  • Memory foam mattress
  • Premium bedding
  • Bed sheets
  • Ceiling fan
  • Phone
  • Safe
  • Individually furnished
  • Laptop-friendly workspace
  • Individually decorated
  • Desk
  • Iron/ironing board (on request)
Breakfast
  • Free cooked-to-order breakfast available daily 8:00 AM–11:00 AM
  • 1 restaurant
  • 1 beach bar and 1 bar
  • Room service available
  • Free minibar
  • Free bottled water
  • Coffee/tea maker
  • Espresso maker
  • Dining room
Parking
  • Free self parking on site
  • Limited onsite parking
Accessibility
  • This property does not have elevators
Activities
  • Outdoor pool access
  • Full-service spa
  • Outdoor pool
  • Free beach club
  • Free bicycle rentals
  • Fitness center
  • Access to nearby outdoor pool
  • Private picnics
Entertainment
  • MP3 dock
General
  • Front-desk safe
  • English
  • Spanish
  • Smoke-free property
  • Mosquito nets
  • Romance packages available
  • Beach towels
Guest Services
  • Access to nearby outdoor pool
  • Outdoor pool
  • Separate dining area
  • Daily housekeeping
  • Tour/ticket assistance
  • Multilingual staff
  • Concierge services
  • Front desk (limited hours)
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Garden
  • Pool sun loungers
  • Beachfront location
  • Beach loungers
  • Outdoor furniture
  • Terrace
  • Beach umbrellas
  • Furnished balcony
Spa
  • Massage - deep-tissue
  • Body scrubs
  • Spa open daily
  • Body treatments
  • Body wraps
  • Massage - prenatal
  • Massage - Swedish
  • 2 treatment rooms
  • Couples treatment room(s)
  • Massage - sports
  • Facials

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 2:00 am late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children younger than 18 are not allowed at this adults-only property. all guests 18 and older are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Richard
Nov 10, 2025 01:59:47 AM
Review Score:   10
Summary: Clean rooms Yes Clean Hotel Showers you are to die for Bed was perfect .In Tulum, this beachfront hotel stands out for its beauty. While there are many impressive hotels along this beach, the exceptional staff at this particular hotel have made our stay the best we've had in a long time, outshining our experiences at numerous hotels globally. Special recognition is due to Jose, Milo, Leonardo, and Mario, whose dedication and kindness have elevated this hotel to a luxurious oasis, with their warm hearts being the ultimate luxury. The genuine connections they fostered with us, sharing laughter and stories, as well as discussing our families, have made this vacation truly special. The exemplary service provided by these staff members has earned this hotel a reputation as a true gem in Tulum; accolades are well-deserved. These guys deserve a big bonus or at the very least a giant thank you for their services.
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Room Arrangement

Room Info Facilities
Suite First Floor Garden View
Room Size: 624 square feet m2
1 King Bed
Suite First Floor Garden View

General

Square feet - 624, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Ping - 18, Garden view, Square meters - 58, Bed count minimum 1, Bed count maximum 1
Suite Ground floor Garden view
Room Size: 688 square feet m2
1 King Bed
Suite Ground floor Garden view

General

Ping - 19, Square meters - 64, Number of living rooms 0, Square feet - 688, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Garden view, Bed count minimum 1, Bed count maximum 1
Suite Ground Floor Jungle view
Room Size: 775 square feet m2
1 King Bed
Suite Ground Floor Jungle view

General

Number of living rooms 0, Square feet - 775, Partial sea view, Square meters - 72, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Ping - 22, Bed count minimum 1, Bed count maximum 1, Private pool
Suite First floor Jungle view
Room Size: 775 square feet m2
1 King Bed
Suite First floor Jungle view

General

Number of living rooms 0, Square feet - 775, Square meters - 72, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Garden view, Ping - 22, Bed count minimum 1, Bed count maximum 1, Private pool
Suite First Floor Ocean Front
Room Size: 839 square feet m2
1 King Bed
Suite First Floor Ocean Front

General

Number of living rooms 0, Number of bedrooms - 0, Room and bed type depend on availability check-in, Ping - 24, Location - top floor, Square meters - 78, Private pool, No rollaway/extra beds, No cribs (infant beds), Square feet - 839, Bed count minimum 1, Ocean view, Bed count maximum 1
Suite Ground Floor Ocean Front
Room Size: 926 square feet m2
1 King Bed
Suite Ground Floor Ocean Front

General

Square meters - 86, Number of living rooms 0, Location - ground floor, No rollaway/extra beds, Number of bedrooms - 0, Ping - 26.02, No cribs (infant beds), Room and bed type depend on availability check-in, Square feet - 926, Bed count minimum 1, Bed count maximum 1, Private pool
Suite 15 Ground floor Garden View
Room Size: 775 square feet m2
2 Double Beds
Suite 15 Ground floor Garden View

General

Number of living rooms 0, Square feet - 775, Location - ground floor, Square meters - 72, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Garden view, Ping - 22, Bed count minimum 2, Bed count maximum 2
Suite Ground floor Ocean view
Room Size: 775 square feet m2
1 King Bed
Suite Ground floor Ocean view

General

Number of living rooms 0, Square feet - 775, Square meters - 72, Pool view, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Ping - 21.78, Bed count minimum 1, Ocean view, Bed count maximum 1, Private pool
Suite First Floor Ocean View
Room Size: 775 square feet m2
1 King Bed
Suite First Floor Ocean View

General

Number of living rooms 0, Square feet - 775, Square meters - 72, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Ping - 22, Bed count minimum 1, Ocean view, Bed count maximum 1, Private pool

FAQ's

Is this Hotel Ma'xanab pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Ma'xanab have a swimming pool?

Yes, this Hotel Ma'xanab has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Ma'xanab?

Best-rates for the Hotel Ma'xanab starts from $783 per night with includes Air Conditioner, Ocean View, Restaurant, Bar, Guest Services, Pool, Spa, Toiletries, Internet, View, Accessibility, Sports/Activities, Bedding/Linens, Wellness Facilities, Breakfast, Laundry, Parking, Balcony/Terrace, Security/Safety, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Ma'xanab a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Ma'xanab wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Ma'xanab has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Ma'xanab?

Based on the information reported by the owner or manager, the Hotel Ma'xanab indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Ma'xanab?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD783
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