Hotel Santa Cruz | Hotel in Tlalnepantla de Baz

| 7.0 (140 Reviews) |  1 Bathroom
Tlalnepantla de Baz Hotel | Hotel Santa Cruz

Hotel in Tlalnepantla de Baz

This smoke-free hotel features a restaurant, a bar/lounge, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a 24-hour front desk, and tour/ticket assistance are onsite.
Hotel Santa Cruz offers 100 accommodations with hair dryers and complimentary toiletries. These individually decorated accommodations include desks. 42-inch LED televisions come with premium digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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Amenities

Parking
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Towels
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
Bedroom
  • Bed sheets
  • Individually decorated
  • Iron/ironing board (on request)
  • Desk
Breakfast
  • 1 bar
  • 1 restaurant
  • Cooked-to-order breakfast available for a fee daily 8:00 AM–11:30 AM: MXN 65-90 for adults and MXN 65-90 for children
Parking
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available
Accessibility
  • Wheelchair-accessible business center
  • Wheelchair accessible (may have limitations)
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs available on site
  • Elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Entertainment
  • Digital channels
  • 42-inch LED TV
  • Premium channels
General
  • 24-hour business center
  • Vending machine
  • Elevator
  • Banquet hall
  • Spanish
  • Smoke-free property
Guest Services
  • Tour/ticket assistance
  • 24-hour front desk
  • Luggage storage
  • Daily housekeeping
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Policies

Check-in
Check-in start time: 2:30 pm; check-in end time: 7:00 pm contactless check-in available late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 1:00 pm contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for cooked-to-order breakfast: approximately mxn 65 to 90 for adults, and mxn 65 to 90 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

Marcos
Jan 26, 2026 03:45:57 AM
Review Score:   6
Summary: Will appreciate if staff on desck and kitchen, will be more friendly, house keeping 100%👌 we love it!
See All Reviews

Room Arrangement

Room Info Facilities
Superior Room, 1 King Bed, Ensuite
Room Size: 215 square feet m2
1 King Bed
Superior Room, 1 King Bed, Ensuite

General

Square meters - 20, Square feet - 215, Wheelchair-width doorways, Ping - 6, Number of bedrooms - 1, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1
Junior Single Room, 1 King Bed, Private Bathroom
Room Size: 213 square feet m2
1 King Bed
Junior Single Room, 1 King Bed, Private Bathroom

General

Square meters - 20, Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Wheelchair-width doorways, Ping - 6, No cribs (infant beds), Square feet - 213, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1
Superior Double Room, 2 Double Beds, Private Bathroom
Room Size: 215 square feet m2
2 Double Beds
Superior Double Room, 2 Double Beds, Private Bathroom

General

Square meters - 20, Square feet - 215, Private bathroom, Wheelchair-width doorways, Ping - 6, Number of bedrooms - 1, Wheelchair accessible, Bed count minimum 2, Bed count maximum 2
Basic Double Room, 2 Double Beds, Private Bathroom
Room Size: 215 square feet m2
2 Double Beds
Basic Double Room, 2 Double Beds, Private Bathroom

General

Square meters - 20, Square feet - 215, Private bathroom, Wheelchair-width doorways, Ping - 6, Number of bedrooms - 1, Wheelchair accessible, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Hotel Santa Cruz pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Santa Cruz have a swimming pool?

No, this Hotel Santa Cruz does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Santa Cruz?

Best-rates for the Hotel Santa Cruz starts from $30 per night with includes Wellness Facilities, Restaurant, Guest Services, Child Friendly, TV, Accessibility, Breakfast, Internet, Parking, Business Services, Bar, Toiletries, Laundry, Wheelchair Accessible, Security/Safety, Bedding/Linens with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Santa Cruz a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Santa Cruz wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Santa Cruz is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Santa Cruz?

Based on the information reported by the owner or manager, the Hotel Santa Cruz indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Santa Cruz?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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