In the Heart of Tulum Town | Hotel in Tulum

| 9.4 (9 Reviews) |  1 Bathroom
Tulum City Center Hotel | In the Heart of Tulum Town

Hotel in Tulum City Center, Tulum

Hotel with 2 hot tubs, near Las Palmas Public Beach
Along with tour/ticket assistance, this hotel has a garden and a front-desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff assistance.
Housekeeping is available on request.
In the Heart of Tulum Town offers 4 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, separate dining areas, and cookware/dishes/utensils.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hair dryers can be requested.


2 hot tubs are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Designated Smoking Area
Balcony/Terrace
Sports/Activities
Bedding/Linens
Wellness Facilities
Restaurant
Toiletries
Guest Services
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Free toiletries
  • Shower
  • Hair dryer
  • Towels
Bedroom
  • Air conditioning
  • Ceiling fan
  • Bed sheets
  • Premium bedding
  • Free cribs/infant beds
  • Safe
  • Separate sitting area
  • Iron/ironing board
  • Laptop-friendly workspace
Breakfast
  • Coffee/tea maker
  • Kitchen
  • Toaster
  • Free bottled water
  • Oven
  • Cookware/dishes/utensils
  • Refrigerator
  • Dining room
  • Stovetop
Parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Airport shuttle on request
Accessibility
  • This property does not have elevators
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Upper floors accessible by stairs only
  • Accessible airport shuttle
Activities
  • Ecotours
  • Kayaking
  • Theme parks
  • Marina
  • Snorkeling
  • Windsurfing
  • Boat tours
  • Health/beauty spa
  • Cave exploring
  • Hiking/biking trails
  • Scuba diving
  • Fishing
  • Beach access
  • 2 hot tubs
  • Bicycle rentals
  • Designer stores
General
  • Front-desk safe
  • English
  • French
  • Spanish
  • Italian
  • Designated smoking areas
  • Mosquito nets
Guest Services
  • Separate dining area
  • Full-sized refrigerator
  • Kitchen
  • Free cribs/infant beds
  • Housekeeping (on request)
  • Multilingual staff
  • Tour/ticket assistance
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Nature reserve
  • Garden
  • Terrace
  • Balcony or patio

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight contactless check-in available minimum check-in age: 18
Check-out
Check-out before 11:00 am contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Airport shuttle fee: usd 290 per vehicle (roundtrip, maximum occupancy 4) housekeeping fee: usd 35 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges long-term renters welcome mobile payment options include: paypal safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and mobile payments; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property is professionally cleaned

Reviews

Mu Lah
Jun 23, 2025 09:11:39 PM
Review Score:   10
Summary: I liked the location of the stay. It was close to authentic restaurant and night life. The owner was helpful about my concerns and questions.
See All Reviews

Room Arrangement

Room Info Facilities
Apartment, 1 Bedroom, Terrace
Room Size: 570 square feet m2
2 Queen Bed and Double Futon
Apartment, 1 Bedroom, Terrace

General

Square meters - 53, Number of living rooms 0, Number of bedrooms - 1, Ping - 16.02, Wardrobe or closet, Square feet - 570, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Apartment, 1 Bedroom, Terrace
Room Size: 731 square feet m2
2 Queen Bed and Double Futon
Apartment, 1 Bedroom, Terrace

General

Square feet - 731, Digital TV service, Smart TV, Number of bedrooms - 1, Wardrobe or closet, Terrace, Square meters - 68, Number of living rooms 1, Bed count minimum 2, Number of bathrooms - 1, Ping - 21, Bed count maximum 2
Apartment, 2 Bedrooms, Hot Tub, Ground Floor
Room Size: 732 square feet m2
4 Queen Bed, Twin Beds and Double Futon
Apartment, 2 Bedrooms, Hot Tub, Ground Floor

General

Bed count minimum 4, Private hot tub, Square feet - 732, Ping - 20.57, Number of bedrooms - 2, Wardrobe or closet, Square meters - 68, Bed count maximum 4, Number of living rooms 1, Number of bathrooms - 1
Apartment, 2 Bedrooms, Hot Tub
Room Size: 883 square feet m2
4 Queen Bed, Twin Beds and Double Futon
Apartment, 2 Bedrooms, Hot Tub

General

Bed count minimum 4, Location - ground floor, Square meters - 82, Number of bedrooms - 2, Wardrobe or closet, Ping - 25, Square feet - 883, Wheelchair accessible, Bed count maximum 4, Number of living rooms 1, Number of bathrooms - 1

FAQ's

Is this Tulum City Center hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Tulum City Center hotel have a swimming pool?

No, this Tulum City Center hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Tulum City Center hotel?

Best-rates for the Tulum City Center hotel starts from $191 per night with includes Balcony/Terrace, Toiletries, Laundry, Parking, Designated Smoking Area, Bedding/Linens, Child Friendly, Air Conditioner, Sports/Activities, Restaurant, Guest Services, Hot Tub, Internet, Wellness Facilities, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Tulum City Center hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Tulum City Center hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Tulum City Center hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Tulum City Center hotel?

Based on the information reported by the owner or manager, the Tulum City Center hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Tulum City Center hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD191
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