Is this Jiva Hoa Lu Retreat pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Jiva Hoa Lu Retreat have a swimming pool?

Yes, this Jiva Hoa Lu Retreat has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Jiva Hoa Lu Retreat?

Best-rates for the Jiva Hoa Lu Retreat starts from $240 per night with includes Fireplace/Heating, Entertainment, Bar, Internet, Parking, Security/Safety, Sports/Activities, Business Services, Bedding/Linens, Toiletries, Guest Services, Breakfast, Pool, Balcony/Terrace, Transportation/Shuttle, Child Friendly, Spa, Restaurant, Laundry, Air Conditioner, Accessibility, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Jiva Hoa Lu Retreat a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Jiva Hoa Lu Retreat wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Jiva Hoa Lu Retreat has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Jiva Hoa Lu Retreat?

Based on the information reported by the owner or manager, the Jiva Hoa Lu Retreat indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Jiva Hoa Lu Retreat?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Jiva Hoa Lu Retreat | Hotel in Hoa Lu

Name: Jiva Hoa Lu Retreat
Address: Ninh Binh, Ninh Binh, Vietnam, VN
Price range: Prices for upcoming dates start at $240 per night
Rating: 9.4

| 9.4 (34 Reviews) | 1 Bathroom

Hotel in Ninh Binh, Hoa Lu

Luxury Hoa Lu hotel connected to the convention center, steps from Trang An Scenic Landscape Complex
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free breakfast (local cuisine) is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Jiva Hoa Lu Retreat offers 164 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and complimentary newspapers. Rooms open to balconies or patios. A pillow menu is available. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps).

Bathrooms include bathrobes, slippers, designer toiletries, and bidets. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Hair dryer

Bathrobes

Toilet paper

Soap

Toothbrush and toothpaste

Towels

Shampoo

Designer toiletries

Bidet

Bedroom

Heating

Bed sheets

Air conditioning

Hypo-allergenic bedding

Blackout drapes/curtains

Pillow menu

Guidebooks/recommendations

Water-efficient showers only

Energy-saving switches

Iron/ironing board (on request)

Window screens

Free newspapers

Slippers

Desk

Access via exterior corridors

Connecting rooms available

Eco-friendly cleaning products provided

Desk chair

Laptop-friendly workspace

Recycling

Phone

Composting

Restaurant dining guide

Free local calls

Breakfast

1 restaurant and 1 coffee shop/cafe

Free local cuisine breakfast available daily 6:30 AM–10:00 AM

1 swim-up bar, 1 poolside bar and 1 bar

24-hour room service

Free bottled water

Free minibar

Local meal delivery service

Coffee/tea filters (reusable)

Parking

24-hour roundtrip train station shuttle (surcharge)

Shopping center shuttle (surcharge)

Free ferry terminal shuttle

Free area shuttle up to 1.5 kilometers

Bus station shuttle (surcharge)

Roundtrip airport shuttle (surcharge) from 6:00 AM - 9:00 PM

Free secured, covered self parking on site

Accessibility

Tile flooring in room

Cobblestone flooring in public areas

Wheelchair-accessible path of travel

This property does not have elevators

Hardwood flooring in public areas

Accessible train station shuttle

Doorbell and phone notification

Wheelchair-accessible restaurant

Well-lit path to entrance

Accessible bus station shuttle

Pool access ramp on site

Stair-free path to entrance

Wheelchair-accessible spa

Wheelchair-accessible pool

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchairs available on site

Smooth flooring in public areas

3 stairs to reach property

Tile flooring in public areas

Visual doorbell notification

Upper floors accessible by stairs only

Gravel flooring in public areas

Activities

Health/beauty spa

Boat tours

Cave exploring

Scooter/moped rentals

Fishing

Bike parking

Children's pool

Bicycle tour information

Lifeguards on site

Private picnics

Full-service spa

Free bicycle rentals

Fitness center

Ecotours

Hiking/biking trails

Outdoor pool

Bike storage

Playground

General

Conference center (1755 square feet of space)

Computer station

Banquet hall

Gift shop/newsstand

English

Vietnamese

Smoke-free property

Local artist showcase

Local culture & ecosystem education

No plastic drinking straws

No plastic water bottles

Romance packages available

Reusable tableware only

Reusable cups only

Games

Biodegradable drinking straws

Comprehensive food waste policy

Biodegradable coffee stirrers

Locally-owned & organized tours & activities

Books

No plastic coffee stirrers

Telescope

Living plant wall

No plastic soda bottles

Couples dining

Comprehensive recycling policy

Humane treatment of captive wild animals

Vegetarian dining options

At least 80% of food locally-sourced

Guest Services

Outdoor pool

Playground

Free area shuttle

Children's pool

Daily housekeeping

Porter/bellhop

24-hour front desk

Wedding services

Concierge services

Dry cleaning service

Luggage storage

Multilingual staff

Internet

In-room WiFi speed: 50+ Mbps

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Lifeguards on site

Outdoor furniture

Garden

Picnic area

Pool umbrellas

Outdoor entertainment area

Nature reserve

Terrace

Vegetable garden

Balcony or patio

Spa

Massage - deep-tissue

Massage/treatment rooms

Couples treatment room(s)

Body scrubs

5 treatment rooms

Aromatherapy

Massage - hot stone

Facials

Reflexology

Sauna

Manicures and pedicures

Spa open daily

Steam room

Body treatments

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: anytime

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are available for vnd 1750000 per night.

Payment Policy

Airport shuttle fee: vnd 1600000 per vehicle (one-way, maximum occupancy 5) airport shuttle fee per child: vnd 1600000 (one-way), (from 6 to 11 years old) rollaway bed fee: vnd 1750000 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products

Reviews

Ian

Nov 3, 2025 01:09:58 PM

Review Score: 10

Summary: Stunning location

See All Reviews

Room Arrangement

Room Info	Facilities
Heritage Suite One Queen and Two Twins Room Size: 1281 square feet m² 3 King Bed and Twin Beds	General Electric kettle, Number of bedrooms - 2, Bathtub or shower, Ceiling fan, Ping - 36, Square feet - 1281, Mountain view, Number of living rooms 1, Number of bathrooms - 2, Private bathroom, Deep soaking bathtub, No rollaway/extra beds, Turndown service, Square meters - 119, No cribs (infant beds), Espresso maker, Separate sitting area, Rainfall showerhead, Bed count maximum 3, Bed count minimum 3
Oasis Deluxe Queen Room Size: 388 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Ping - 11, Shower only, Square meters - 36, Square feet - 388, Mountain view, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Oasis Deluxe Twin Room Size: 388 square feet m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Ping - 11, Shower only, Square meters - 36, Square feet - 388, Mountain view, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Bed count minimum 2, Bed count maximum 2
Trà Garden Room Size: m² 6 King Beds and Twin Sofa Beds	General Bed count minimum 6, Location - ground floor, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 4, Separate sitting area, Bed count maximum 6, Number of bathrooms - 4, Mountain view, Wheelchair accessible, Number of living rooms 2
Nature Suite Two Queens Room Size: 1163 square feet m² 2 Double Beds	General Electric kettle, Number of bedrooms - 2, Ping - 33, Bathtub or shower, Ceiling fan, Mountain view, Number of living rooms 1, Number of bathrooms - 2, Square feet - 1163, Private bathroom, Deep soaking bathtub, No rollaway/extra beds, Turndown service, Square meters - 108, No cribs (infant beds), Espresso maker, Separate sitting area, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Nature Suite One Queen and Two Twins Room Size: 1163 square feet m² 3 Twin Beds and Double Bed	General Electric kettle, Number of bedrooms - 2, Ping - 33, Bathtub or shower, Ceiling fan, Mountain view, Number of living rooms 1, Number of bathrooms - 2, Square feet - 1163, Private bathroom, Deep soaking bathtub, No rollaway/extra beds, Turndown service, Square meters - 108, No cribs (infant beds), Espresso maker, Separate sitting area, Rainfall showerhead, Bed count maximum 3, Bed count minimum 3
Jiva Hoa Lu House Room Size: 4209 square feet m² 3 King Bed and Queen Beds	General Electric kettle, Yard, Ceiling fan, Private pool, Separate dining area, No rollaway/extra beds, Turndown service, Espresso maker, Number of bedrooms - 3, Square meters - 391, Bed count minimum 3, Ping - 118, Dining table, Bathtub or shower, Number of bathrooms - 3, Number of living rooms 1, Private bathroom, Deep soaking bathtub, Pool view, No cribs (infant beds), Square feet - 4209, Separate sitting area, Champagne service, Rainfall showerhead, Bed count maximum 3
Tam Coc Villa Room Size: 840 square feet m² 1 King Bed	General Electric kettle, Number of bedrooms - 1, Ping - 24, Bathtub or shower, Ceiling fan, Square feet - 840, Mountain view, Square meters - 78, Number of living rooms 1, Number of bathrooms - 1, Private bathroom, Deep soaking bathtub, No rollaway/extra beds, Turndown service, No cribs (infant beds), Espresso maker, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Heritage Suite Two Queens Room Size: 1281 square feet m² 2 King Beds	General Electric kettle, Number of bedrooms - 2, Ceiling fan, Ping - 36, Square feet - 1281, Mountain view, Number of living rooms 1, Number of bathrooms - 2, Private bathroom, Deep soaking bathtub, Separate bathtub and shower, No rollaway/extra beds, Turndown service, Square meters - 119, No cribs (infant beds), Espresso maker, Separate sitting area, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2