Is this Jiva Hoa Lu Retreat pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Jiva Hoa Lu Retreat have a swimming pool?

Yes, this Jiva Hoa Lu Retreat has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Jiva Hoa Lu Retreat?

Best-rates for the Jiva Hoa Lu Retreat starts from $247 per night with includes Sports/Activities, Bedding/Linens, Guest Services, Parking, Accessibility, Transportation/Shuttle, Wellness Facilities, Spa, Restaurant, Bar, Toiletries, Pool, Balcony/Terrace, Laundry, Child Friendly, Internet, Business Services, Fireplace/Heating, Entertainment, Breakfast, Air Conditioner, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Jiva Hoa Lu Retreat a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Jiva Hoa Lu Retreat wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Jiva Hoa Lu Retreat has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Jiva Hoa Lu Retreat?

Based on the information reported by the owner or manager, the Jiva Hoa Lu Retreat indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Jiva Hoa Lu Retreat?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Jiva Hoa Lu Retreat | Hotel in Hoa Lu

Name: Jiva Hoa Lu Retreat
Address: Ninh Binh, Ninh Binh, Vietnam, VN
Price range: Prices for upcoming dates start at $247 per night
Rating: 9.6

9.6 (39 Reviews) | 1 Bathroom

Hotel in Ninh Binh, Hoa Lu

Family-friendly Hoa Lu hotel connected to the convention center, steps from Trang An Scenic Landscape Complex
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free breakfast (local cuisine) is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Jiva Hoa Lu Retreat offers 164 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and complimentary newspapers. Rooms open to balconies or patios. A pillow menu is available. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps).

Bathrooms include bathrobes, slippers, designer toiletries, and bidets. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Hair dryer

Designer toiletries

Shampoo

Towels

Toilet paper

Toothbrush and toothpaste

Bathrobes

Soap

Bidet

Bedroom

Bed sheets

Air conditioning

Pillow menu

Heating

Blackout drapes/curtains

Hypo-allergenic bedding

Composting

Energy-saving switches

Eco-friendly cleaning products provided

Free newspapers

Recycling

Window screens

Guidebooks/recommendations

Laptop-friendly workspace

Phone

Access via exterior corridors

Free local calls

Connecting rooms available

Iron/ironing board (on request)

Restaurant dining guide

Slippers

Desk

Water-efficient showers only

Desk chair

Breakfast

1 swim-up bar, 1 poolside bar and 1 bar

Free local cuisine breakfast available daily 6:30 AM–10:00 AM

1 restaurant and 1 coffee shop/cafe

24-hour room service

Coffee/tea filters (reusable)

Local meal delivery service

Free minibar

Free bottled water

Parking

Airport shuttle on request

24-hour roundtrip train station shuttle (surcharge)

24-hour roundtrip airport shuttle (surcharge)

Shopping center shuttle (surcharge)

Free ferry terminal shuttle

Free area shuttle up to 1.5 kilometers

Bus station shuttle (surcharge)

Free secured, covered self parking on site

Accessibility

Cobblestone flooring in public areas

Upper floors accessible by stairs only

3 stairs to reach property

Wheelchair-accessible path of travel

Accessible bus station shuttle

This property does not have elevators

Accessible train station shuttle

Doorbell and phone notification

Wheelchair-accessible spa

Stair-free path to entrance

Hardwood flooring in public areas

Well-lit path to entrance

Visual doorbell notification

Tile flooring in room

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible restaurant

Tile flooring in public areas

Pool access ramp on site

Smooth flooring in public areas

Gravel flooring in public areas

Wheelchairs available on site

Wheelchair-accessible pool

Activities

Scooter/moped rentals

Health/beauty spa

Boat tours

Cave exploring

Bike storage

Fishing

Free bicycle rentals

Private picnics

Children's pool

Lifeguards on site

Full-service spa

Ecotours

Bicycle tour information

Fitness center

Outdoor pool

Playground

Hiking/biking trails

Bike parking

General

Conference center (1755 square feet of space)

Computer station

Gift shop/newsstand

Banquet hall

Vietnamese

English

Locally-owned & organized tours & activities

No plastic soda bottles

Romance packages available

Humane treatment of captive wild animals

Games

Local artist showcase

Local culture & ecosystem education

Biodegradable coffee stirrers

Living plant wall

Reusable tableware only

Comprehensive recycling policy

Books

Smoke-free property

No plastic water bottles

Telescope

No plastic coffee stirrers

Reusable cups only

Couples dining

No plastic drinking straws

Biodegradable drinking straws

Comprehensive food waste policy

Vegetarian dining options

At least 80% of food locally-sourced

Guest Services

Free area shuttle

Children's pool

Outdoor pool

Playground

Daily housekeeping

Multilingual staff

Concierge services

Porter/bellhop

Luggage storage

Dry cleaning service

24-hour front desk

Wedding services

Internet

Available in all rooms: Free WiFi and wired Internet

In-room WiFi speed: 50+ Mbps

Available in some public areas: Free WiFi

Outdoors

Outdoor entertainment area

Picnic area

Garden

Lifeguards on site

Pool sun loungers

Pool umbrellas

Terrace

Outdoor furniture

Vegetable garden

Nature reserve

Balcony or patio

Spa

Aromatherapy

5 treatment rooms

Massage/treatment rooms

Manicures and pedicures

Sauna

Massage - hot stone

Reflexology

Spa open daily

Body scrubs

Massage - deep-tissue

Steam room

Couples treatment room(s)

Facials

Body treatments

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: anytime

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are available for vnd 1750000 per night.

Payment Policy

Airport shuttle fee: vnd 2500000 per vehicle (roundtrip, maximum occupancy 5) airport shuttle fee per child: vnd 2500000 (one-way) rollaway bed fee: vnd 1750000 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products

Reviews

Arian

Jan 5, 2026 10:05:57 PM

Review Score: 10

Summary: A lovely resort set in a beautiful landscape! The room was very nice and was cleaned at least twice a day. The hosts are incredibly kind and speak very good English. We were also very lucky to meet Phuc, who welcomed us with her kind gestures and warm smile, showed us our room, and surprised us with a honeymoon cake. The resort also has a lovely restaurant that serves delicious food at very reasonable prices. I strongly recommend this resort! !

See All Reviews

Room Arrangement

Room Info	Facilities
Heritage Suite One Queen and Two Twins Room Size: 1281 square feet m² 3 King Bed and Twin Beds	General Electric kettle, Number of bedrooms - 2, Bathtub or shower, Ceiling fan, Ping - 36, Square feet - 1281, Mountain view, Number of living rooms 1, Number of bathrooms - 2, Private bathroom, Deep soaking bathtub, No rollaway/extra beds, Turndown service, Square meters - 119, No cribs (infant beds), Espresso maker, Separate sitting area, Rainfall showerhead, Bed count maximum 3, Bed count minimum 3
Oasis Deluxe Queen Room Size: 388 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Ping - 11, Shower only, Square meters - 36, Square feet - 388, Mountain view, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Oasis Deluxe Twin Room Size: 388 square feet m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Ping - 11, Shower only, Square meters - 36, Square feet - 388, Mountain view, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Bed count minimum 2, Bed count maximum 2
Trà Garden Room Size: m² 6 King Beds and Twin Sofa Beds	General Bed count minimum 6, Location - ground floor, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 4, Separate sitting area, Bed count maximum 6, Number of bathrooms - 4, Mountain view, Wheelchair accessible, Number of living rooms 2
Nature Suite Two Queens Room Size: 1163 square feet m² 2 Double Beds	General Electric kettle, Number of bedrooms - 2, Ping - 33, Bathtub or shower, Ceiling fan, Mountain view, Number of living rooms 1, Number of bathrooms - 2, Square feet - 1163, Private bathroom, Deep soaking bathtub, No rollaway/extra beds, Turndown service, Square meters - 108, No cribs (infant beds), Espresso maker, Separate sitting area, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Nature Suite One Queen and Two Twins Room Size: 1163 square feet m² 3 Twin Beds and Double Bed	General Electric kettle, Number of bedrooms - 2, Ping - 33, Bathtub or shower, Ceiling fan, Mountain view, Number of living rooms 1, Number of bathrooms - 2, Square feet - 1163, Private bathroom, Deep soaking bathtub, No rollaway/extra beds, Turndown service, Square meters - 108, No cribs (infant beds), Espresso maker, Separate sitting area, Rainfall showerhead, Bed count maximum 3, Bed count minimum 3
Jiva Hoa Lu House Room Size: 4209 square feet m² 3 King Bed and Queen Beds	General Electric kettle, Yard, Ceiling fan, Private pool, Separate dining area, No rollaway/extra beds, Turndown service, Espresso maker, Number of bedrooms - 3, Square meters - 391, Bed count minimum 3, Ping - 118, Dining table, Bathtub or shower, Number of bathrooms - 3, Number of living rooms 1, Private bathroom, Deep soaking bathtub, Pool view, No cribs (infant beds), Square feet - 4209, Separate sitting area, Champagne service, Rainfall showerhead, Bed count maximum 3
Tam Coc Villa Room Size: 840 square feet m² 1 King Bed	General Electric kettle, Number of bedrooms - 1, Ping - 24, Bathtub or shower, Ceiling fan, Square feet - 840, Mountain view, Square meters - 78, Number of living rooms 1, Number of bathrooms - 1, Private bathroom, Deep soaking bathtub, No rollaway/extra beds, Turndown service, No cribs (infant beds), Espresso maker, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Heritage Suite Two Queens Room Size: 1281 square feet m² 2 King Beds	General Electric kettle, Number of bedrooms - 2, Ceiling fan, Ping - 36, Square feet - 1281, Mountain view, Number of living rooms 1, Number of bathrooms - 2, Private bathroom, Deep soaking bathtub, Separate bathtub and shower, No rollaway/extra beds, Turndown service, Square meters - 119, No cribs (infant beds), Espresso maker, Separate sitting area, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2