JW Marriott Hotel Mexico City Polanco | Hotel in Mexico City

| 8.6 (133 Reviews) |   Pet Friendly  6 Bathrooms  37 Guests
Polanco Hotel | JW Marriott Hotel Mexico City Polanco

Hotel in Polanco, Mexico City

This luxury hotel is 5 mi from central Mexico City and a 10-minute walk from Auditorio Metro Station. It features an outdoor pool, free Wi-Fi and a Health Club with exclusive spa services such as a gym and hot tub. Modern rooms at JW Marriott Hotel Mexico City Polanco have cable TV and a CD player. There is a safe and a mini-bar. The private bathroom comes with a hairdryer and bathrobe. All Executive Rooms also include Continental breakfast. The hotel's Xanat restaurant serves Mexican cuisine and the Lobby Bar offers 100 varieties of tequila, along with a full bar menu. Mexico City International Airport is 10 mi from the JW Marriott. The National Museum of Anthropology is a 3-minute drive away and the Autodromo Hermanos Rodriguez Race Track is 11 mi away.

JW Marriott Hotel Mexico City Polanco is located in Mexico City.

This 595 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Guest Services, Pet Friendly, Transportation/Shuttle, and several others. This is a 5 star rated property and has over 133 reviews with the average score of 8.6 . Coming to Mexico City and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 595 Bedrooms Hotel if you want to learn more about this place in Mexico City. These details are authentic, as they are provided by our partner, booking.com.

This JW Marriott Hotel Mexico City Polanco in Mexico City is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “JW Marriott Hotel Mexico City Polanco”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Bar
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
Parking
  • Private Parking
  • Parking on site
  • Parking
Activities
  • Facial treatments
  • Fitness center
  • Spa/Wellness packages
  • Steam room
  • Spa and wellness center
  • Hair treatments
  • Massage
  • Manicure
  • Pedicure
  • Haircut
  • Spa lounge/Relaxation area
  • Spa facilities
  • Beauty services
  • Turkish/Steam Bath
  • Waxing services
  • Sauna
General
  • Elevator
  • Safe
  • Family rooms
  • Smoke-free property
  • Air conditioning
  • Facilities for disabled guests
  • Non-smoking rooms
  • Pet friendly
Guest Services
  • Ironing service
  • Laundry
  • 24-hour front desk
  • ATM on site
  • Concierge
  • Packed lunches
  • Room service
  • Fax/Photocopying
  • Tour desk
  • Pet bowls
  • Dry cleaning
  • Meeting/Banquet facilities
  • Valet parking
  • Baggage storage
  • Express check-in/out
  • Car rental
  • Hair/Beauty salon
Internet
  • Internet
Outdoors
  • Outdoor pool
  • Outdoor pool (year-round)
  • Terrace
  • Sun deck
Security/Safety
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionals
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Thermometers for guests provided by property
  • Hand sanitizer in guest accommodation and common areas
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/out
  • Mobile app for room service
Spa
  • Beach chairs/Loungers
  • Heated pool
  • Swimming pool
  • Beach umbrellas
  • Pool with view

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed and charges may apply.

Reviews

Value for money:
7.98
Location:
9.45
Staff:
8.99
Facilities:
8.98
Comfort:
9.45
Cleanliness:
9.09
martin
Aug 3, 2026 07:00:00 AM
Review Score:   5
United Kingdom
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Lovely place to stay
Negative: Noise of staff throughout the stay. Especially at night
Summary: Lovely hotel. Staff really good. However. Was woken twice with noise from staff. One at 11.30 at night shouting die. The
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Guest room, 1 King Bed
Room Type: Double
Room Size: 3 m2
1 King bed(s) Bed
Deluxe  Guest room, 1 King Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Body soap, Shower, Bathrobe, Toilet, Slippers, Conditioner, Towels, Hairdryer, Free toiletries, Toilet paper, Shampoo, Private bathroom, Walk-in shower

General

Trash cans, Interconnected room(s) available, Laptop safe, Ironing facilities, Iron, Air conditioning, Carpeted, Safety deposit box

Media & Technology

Cable channels, Telephone, Flat-screen TV, iPod dock, TV

Living Area

Seating area, Desk

View

View

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet, Alarm clock

Accessibility

Lower sink, Upper floors accessible by elevator, Entire unit located on ground floor, Toilet with grab rails
Executive lounge access, Guest room, 1 King Bed
Room Type: Double
Room Size: 3 m2
1 King bed(s) Bed
Executive lounge access, Guest room, 1 King Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Body soap, Shower, Bathrobe, Toilet, Slippers, Conditioner, Towels, Hairdryer, Free toiletries, Toilet paper, Shampoo, Private bathroom, Walk-in shower

General

Trash cans, Laptop safe, Ironing facilities, Iron, Air conditioning, Carpeted, Safety deposit box

Media & Technology

Cable channels, Telephone, Flat-screen TV, iPod dock, TV

Living Area

Seating area, Desk

View

View, City view

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet, Alarm clock

Kitchen

Dryer

Accessibility

Toilet with grab rails
Junior Suite, Executive lounge access, 1 King
Room Type: Suite
Room Size: 4 m2
1 King bed(s) Bed
Junior Suite, Executive lounge access, 1 King

Food & Drink

Minibar, Bottle of water

Bathroom

Body soap, Shower, Bathrobe, Toilet, Slippers, Conditioner, Towels, Hairdryer, Free toiletries, Toilet paper, Shampoo, Private bathroom, Walk-in shower

General

Trash cans, Ironing facilities, Iron, Air conditioning, Carpeted, Safety deposit box

Media & Technology

Cable channels, Telephone, Flat-screen TV, iPod dock, TV

Living Area

Sofa, Seating area, Desk

View

View, City view

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet, Cribs, Alarm clock

Room amenities

Fold-up bed, Sofa bed

Accessibility

Toilet with grab rails
Executive Suite with Terrace
Room Type: Suite
Room Size: 6 m2
1 King bed(s) Bed
Executive Suite with Terrace

Food & Drink

Minibar, Bottle of water

Bathroom

Body soap, Shower, Bathrobe, Toilet, Slippers, Conditioner, Towels, Hairdryer, Free toiletries, Toilet paper, Shampoo, Private bathroom, Walk-in shower

General

Trash cans, Ironing facilities, Iron, Air conditioning, Carpeted, Safety deposit box

Media & Technology

Cable channels, Telephone, Flat-screen TV, iPod dock, TV

Living Area

Sofa, Seating area, Desk

View

View, City view

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet, Cribs, Alarm clock

Outdoors

Terrace

Room amenities

Fold-up bed, Sofa bed

Accessibility

Toilet with grab rails
Master Suite, Executive lounge access, 1 King, Sofa bed
Room Type: Suite
Room Size: 4 m2
1 King bed(s) Bed
1 Sofa bed Bed
Master Suite, Executive lounge access, 1 King, Sofa bed

Food & Drink

Minibar, Bottle of water

Bathroom

Body soap, Shower, Bathrobe, Toilet, Slippers, Conditioner, Towels, Hairdryer, Free toiletries, Toilet paper, Shampoo, Private bathroom, Walk-in shower

General

Trash cans, Ironing facilities, Iron, Air conditioning, Carpeted, Safety deposit box

Media & Technology

Cable channels, Telephone, Flat-screen TV, iPod dock, TV

Living Area

Sofa, Seating area, Desk

View

View, City view

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet, Cribs, Alarm clock

Room amenities

Fold-up bed, Sofa bed

Accessibility

Toilet with grab rails
Guest room, 2 Double Beds
Room Type: Double
Room Size: 4 m2
1 Full bed(s) Bed
Guest room, 2 Double Beds

Food & Drink

Minibar, Bottle of water

Bathroom

Body soap, Shower, Bathrobe, Toilet, Slippers, Conditioner, Towels, Hairdryer, Free toiletries, Toilet paper, Shampoo, Private bathroom, Walk-in shower

General

Trash cans, Interconnected room(s) available, Laptop safe, Ironing facilities, Iron, Air conditioning, Carpeted, Safety deposit box

Media & Technology

Cable channels, Telephone, Flat-screen TV, iPod dock, TV

Living Area

Seating area, Desk

View

View, City view

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet, Alarm clock

Kitchen

Dryer

Accessibility

Toilet with grab rails
City View King, Guest room, 1 King, City view
Room Type: Double
Room Size: 3 m2
1 King bed(s) Bed
City View King, Guest room, 1 King, City view

General

Air conditioning

Accessibility

Toilet with grab rails
Executive Level Double, Concierge lounge access, Guest room
Room Type: Double
Room Size: 3 m2
1 King bed(s) Bed

General

Air conditioning

Accessibility

Toilet with grab rails
Deluxe Double, Guest room, 2 Double
Room Type: Double
Room Size: 3 m2
2 Full bed(s) Bed

General

Air conditioning

Accessibility

Toilet with grab rails
Corner King Suite with City View
Room Type: Double
Room Size: 4 m2
1 King bed(s) Bed
Corner King Suite with City View

General

Air conditioning

Accessibility

Toilet with grab rails
Executive Suite - Executive Lounge Access
Room Type: Double
Room Size: 6 m2
1 King bed(s) Bed
Executive Suite - Executive Lounge Access

Accessibility

Toilet with grab rails
One-Bedroom Presidential Suite - Executive Lounge Access
Room Type: Suite
Room Size: 14 m2
1 King bed(s) Bed
One-Bedroom Presidential Suite - Executive Lounge Access

FAQ's

Is this property pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Polanco hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Polanco hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Polanco hotel starts from $641 per night with includes Ocean View, Bar, Parking, Wheelchair Accessible, Oceanfront, Accessibility, Guest Services, Pet Friendly, Transportation/Shuttle, Business Services, Wellness Facilities, Spa, Restaurant, Hot Tub, Internet, Air Conditioner, Balcony/Terrace, Security/Safety, Breakfast, Child Friendly, Laundry, Pool, View with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Polanco hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Polanco hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.