Is this Polanco hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Polanco hotel?

Check-in time for Polanco hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Polanco hotel have a swimming pool?

Yes, this Polanco hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Polanco hotel?

Best-rates for the Polanco hotel starts from $853 per night with includes Restaurant, Air Conditioner, Business Services, Spa, Breakfast, Wheelchair Accessible, Balcony/Terrace, Bar, Wellness Facilities, Guest Services, Entertainment, Child Friendly, Internet, Parking, Pool, Transportation/Shuttle, Laundry, Bedding/Linens, Toiletries, Kitchen, TV, Accessibility, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Polanco hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Polanco hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Polanco hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Polanco hotel?

Based on the information reported by the owner or manager, the Polanco hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Polanco hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

JW Marriott Hotel Mexico City Polanco | Hotel in Mexico City

Name: JW Marriott Hotel Mexico City Polanco
Address: Mexico City, Mexico City, Mexico, MX
Price range: Prices for upcoming dates start at $853 per night
Rating: 9.4

| 9.4 (1001 Reviews) | 1 Bathroom

Polanco Hotel | JW Marriott Hotel Mexico City Polanco

Hotel in Polanco, Mexico City

Luxury hotel with 3 restaurants, 4-minute walk to Auditorio Nacional
Along with 3 restaurants, this smoke-free hotel has an outdoor pool and 3 bars/lounges. WiFi in public areas is free. Additionally, a health club, a snack bar/deli, and a sauna are onsite.
Housekeeping is available on request.
JW Marriott Hotel Mexico City Polanco offers 312 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 49-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A health club and complimentary bicycles are featured at the hotel. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Private bathroom

Hair dryer

Free toiletries

Bathrobes

Rainfall showerhead

Towels

Shower

Bedroom

Hypo-allergenic bedding

Down comforter

Free cribs/infant beds

Free rollaway beds

Bed sheets

Pillow-top mattress

Premium bedding

Air conditioning (climate-controlled)

Energy-saving switches

Phone

Free newspapers

Laptop-compatible safe

Recycling

Turndown service

Iron/ironing board

LED light bulbs

Desk

Water-efficient showers only

Breakfast

3 restaurants and 1 coffee shop/cafe

24-hour room service

Coffee/tea in common area(s)

Buffet breakfast available for a fee daily 6 AM–11 AM: USD 36 for adults and USD 18 for children

3 bars/lounges

Espresso maker

Free bottled water

Coffee/tea maker

Minibar

Parking

Wheelchair-accessible parking available

Limo/town car service

Valet parking on site (USD 28 per day)

Self parking on site (USD 25 per day)

Shopping center shuttle (surcharge)

Theme park shuttle (surcharge)

Height restrictions apply for onsite parking

Accessibility

Grab bar near toilet

Wheelchair-accessible parking

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible registration desk

Elevator

Wheelchair-accessible restaurant

Lever door handles

Low-height electrical outlets in bathroom

Wheelchair-accessible spa

Wheelchair-accessible fitness center

Wheelchair-accessible pool

Low-height view port in door

Height-adjustable showerhead

Visual fire alarm

Transfer shower

Wheelchair-accessible path of travel

Activities

Bicycle rentals

Steam room

Outdoor pool

Free bicycle rentals

Sauna

Fitness center

Entertainment

49-inch Smart TV

Netflix

Premium channels

Cable channels

General

Front-desk safe

Banquet hall

Ballroom

ATM/banking services

Elevator

Free newspapers in lobby

Water dispenser

English

Spanish

Comprehensive food waste policy

Vegan dining options

At least 80% lighting from LEDs

No plastic coffee stirrers

Comprehensive recycling policy

Smoke-free property

Biodegradable coffee stirrers

Renovated entire property - November 2023

Vegetarian dining options

Guest Services

Outdoor pool

Free cribs/infant beds

Free rollaway/extra beds

Laundry facilities

Snack bar/deli

Tour/ticket assistance

Porter/bellhop

Wedding services

Concierge services

Luggage storage

Turndown service

Change of bedsheets (on request)

24-hour front desk

Dry cleaning service

Multilingual staff

Daily housekeeping

Laundry facilities

Internet

Available in all rooms: WiFi (USD 20 per day)

In-room WiFi speed: 50+ Mbps

Available in some public areas: Free WiFi

Outdoors

Garden

Pool sun loungers

Terrace

Vegetable garden

Policies

Check-in

Check-in start time: 3 pm; check-in end time: noon express check-in available late check-in subject to availability

Check-out

Check-out before noon express check-out available

Child Policy

Children are welcome. free rollaway/extra beds! free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately usd 36 for adults and usd 18 for children fee for in-room wireless internet: usd 20 per day (rates may vary) self parking fee: usd 25 per day valet parking fee: usd 28 per day pet fee: usd 25 per pet, per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of usd 25 per pet, per night welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Miguel

Jan 4, 2026 02:27:31 AM

Review Score: 10

Summary: Absolutely amazing

See All Reviews

Room Arrangement

Room Info	Facilities
Presidential Suite, 1 Bedroom Room Size: 1615 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 150, Number of bedrooms - 0, Ping - 45, Sofa bed, Pets not allowed, Square feet - 1615, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, City view, Number of bathrooms - 1
Junior Suite, 1 King Bed Room Size: 463 square feet m² 1 King Bed	General Blackout drapes/curtains, Hair dryer, Number of bedrooms - 1, Shower only, Pets not allowed, Ping - 13, Separate bedroom, Extra bed count 1, Square feet - 463, Free toiletries, Square meters - 43, Slippers, Wardrobe or closet, iPod docking station, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Suite, 1 Bedroom, Terrace Room Size: 678 square feet m² 2 King Bed and Double Sofa Bed	General Square feet - 678, Number of living rooms 0, Patio, Number of bedrooms - 0, Terrace, Sofa bed, Pets not allowed, Extra bed count 2, Number of bathrooms - 1, Ping - 19, Square meters - 63, Wardrobe or closet, Bed count minimum 2, City view, Bed count maximum 2
Suite, 1 Bedroom Room Size: 484 square feet m² 2 King Bed and Double Sofa Bed	General Blackout drapes/curtains, Hair dryer, Number of bedrooms - 1, Square feet - 484, Shower only, Sofa bed, Pets not allowed, Ping - 14, Separate bedroom, Square meters - 45, Free toiletries, Extra bed count 2, Slippers, Wardrobe or closet, iPod docking station, Rainfall showerhead, Bed count minimum 2, City view, Bed count maximum 2
Deluxe Room, 1 King Bed Room Size: 398 square feet m² 1 King Bed	General Number of bedrooms - 1, Ping - 11, Pets not allowed, Square meters - 37, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 398, City view
Room, 2 Double Beds Room Size: 398 square feet m² 2 Double Beds	General Blackout drapes/curtains, Hair dryer, Number of bedrooms - 1, Ping - 11, Shower only, Room and bed type depend on availability check-in, Pets not allowed, Square meters - 37, Wheelchair accessible, Extra bed count 1, Free toiletries, Square feet - 398, Slippers, Wardrobe or closet, iPod docking station, Park view, Rainfall showerhead, Bed count minimum 2, City view, Bed count maximum 2
Executive Suite, 1 Bedroom, Executive Level Room Size: 484 square feet m² 1 King Bed	General Number of bedrooms - 1, Square feet - 484, Sofa bed, Pets not allowed, Ping - 14, Bed count minimum 1, Square meters - 45, Bed count maximum 1, Extra bed count 2, City view
Room, 1 King Bed Room Size: 398 square feet m² 1 King Bed	General Number of bedrooms - 1, Ping - 11, Wardrobe or closet, Pets not allowed, Square meters - 37, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 398
Executive Room, 2 Double Beds Room Size: 398 square feet m² 2 Double Beds	General Number of bedrooms - 1, Ping - 11, Sofa bed, Pets not allowed, Square meters - 37, Bed count minimum 2, Extra bed count 2, Square feet - 398, City view, Bed count maximum 2
Executive Room, 1 King Bed Room Size: 398 square feet m² 1 King Bed	General Blackout drapes/curtains, Hair dryer, Number of bedrooms - 1, Ping - 11, Shower only, Room and bed type depend on availability check-in, Sofa bed, Pets not allowed, Square meters - 37, Wheelchair accessible, Free toiletries, Extra bed count 2, Square feet - 398, Slippers, Wardrobe or closet, iPod docking station, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Suite, 1 King Bed, City View, Corner Room Size: 484 square feet m² 1 King Bed	General Number of bedrooms - 1, Square feet - 484, Sofa bed, Park view, Pets not allowed, Ping - 14, Bed count minimum 1, Square meters - 45, Bed count maximum 1, Extra bed count 2, City view
Deluxe Room, 2 Double Beds Room Size: 398 square feet m² 2 Double Beds	General Number of bedrooms - 1, Ping - 11, Pets not allowed, Square meters - 37, Extra bed count 1, Bed count minimum 2, Square feet - 398, Bed count maximum 2