Kempinski Hotel Cancun | Resort in Cancún

| 9.2 (436 Reviews) |  8 Bathrooms  54 Guests
Zona Hotelera Resort | Kempinski Hotel Cancun

Resort in Zona Hotelera, Cancún

This Kempinski Hotel Cancun features 2 outdoor swimming pools, a spa and a private beach. It offers modern rooms equipped with an iPod docking station, CD player and cable TV. The center of Cancun is 11 mi away. Kempinski spa and Salon offers a wide range of massage therapies, body treatments and facials. There is also a gym and tennis court. Cabanas are available on the hotel’s private beach. The Kempinski Hotel Cancun elegant rooms feature a mini bar and work desk. All rooms have a balcony with ocean views. The private bathroom includes a bathrobe, slippers and hairdryer. Dining options range from traditional Asian specialties at The Sushi Bar to Mediterranean cuisine at Fantino. Indoor or outdoor dining is available and cocktails are served at the Lobby Lounge. Just 20-minutes from Cancun International Airport, the Kempinski Hotel Cancun can arrange airport and area attraction transportation. Aquaworld, offering boat trips, is 1.2 mi away.

Kempinski Hotel Cancun is located in Cancún.

This 363 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Accessibility, Transportation/Shuttle, Spa, and several others. This is a 5 star rated property and has over 436 reviews with the average score of 9.2 . Coming to Cancún and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 363 Bedrooms Resort if you want to learn more about this place in Cancún. These details are authentic, as they are provided by our partner, booking.com.

This Kempinski Hotel Cancun in Cancún is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Kempinski Hotel Cancun”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Wheelchair Accessible
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Wine/Champagne
  • Coffee house on site
  • Special diet meals (on request)
  • Kid-friendly buffet
  • Snack bar
  • Restaurant
  • Breakfast in the room
  • Bar
  • Kids' meals
Parking
  • Parking
  • Parking on site
  • Private Parking
  • Accessible parking
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
Activities
  • Steam room
  • Waxing services
  • Personal trainer
  • Pedicure
  • Hair treatments
  • Foot massage
  • Temporary art galleries
  • Spa lounge/Relaxation area
  • Playground
  • Body scrub
  • Fitness
  • Beachfront
  • Beach
  • Tennis equipment
  • Facial treatments
  • Beauty services
  • Massage
  • Spa facilities
  • Couples' massage
  • Makeup services
  • Sauna
  • Solarium
  • Head massage
  • Hot tub/Jacuzzi
  • Full-body massage
  • Private beach area
  • Back massage
  • Neck massage
  • Hand massage
  • Live music/Performance
  • Tennis court
  • Tour or class about local culture
  • Manicure
  • Spa
  • Golf course (within 2 miles)
  • Spa/Wellness packages
  • Cooking class
  • Hair coloring
  • Body treatments
  • Locker rooms
  • Fitness classes
  • Yoga classes
  • Kids' club
  • Body wrap
  • Haircut
  • Hairstyling
  • Fitness center
General
  • Non-smoking rooms
  • Elevator
  • Smoke-free property
  • Safe
  • Family rooms
  • Convenience store on site
  • Facilities for disabled guests
  • Air conditioning
  • Designated smoking area
  • Heating
Guest Services
  • Baggage storage
  • Suit press
  • 24-hour front desk
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Babysitting/Child services
  • Daily housekeeping
  • ATM on site
  • Shuttle service (additional charge)
  • Dry cleaning
  • Private check-in/out
  • Express check-in/out
  • Ironing service
  • Currency exchange
  • Lockers
  • Hair/Beauty salon
  • Laundry
  • Valet parking
  • Concierge
  • Car rental
  • Meeting/Banquet facilities
  • Tour desk
  • Shuttle service
  • Room service
  • Fax/Photocopying
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Outdoor furniture
  • Sun deck
  • Outdoor pool
  • Outdoor pool (year-round)
  • Garden
  • Terrace
Security/Safety
  • CCTV outside property
  • 24-hour security
  • Smoke alarms
  • Key card access
  • Security alarm
  • Fire extinguishers
  • CCTV in common areas
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Face masks for guests available
  • First aid kits available
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available
Spa
  • Beach chairs/Loungers
  • Swimming pool
  • Beach umbrellas
  • Heated pool
  • Shallow end
  • Pool with view
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

Resort fee includes the following: mexican welcome drink, premium high-speed wifi in guest rooms and public areas, use of tennis courts and rackets (1 hr)guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.4
Location:
9.41
Staff:
9.38
Facilities:
9.2
Comfort:
9.59
Cleanliness:
9.52
David
Feb 6, 2026 08:00:00 AM
Review Score:   10
Switzerland
Reviewer Type: Couple
Travel Purpose: leisure
Positive: All
Summary: Amazing from a to z, we come back :-)
See All Reviews

Room Arrangement

Room Info Facilities
The Presidential Suite
Room Type: Suite
Room Size: 229 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub

General

Safe, Air conditioning

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Desk

Internet

Wireless internet

View

View
Deluxe Seafront King Room
Room Type: Triple
Room Size: 41 m2
1 King bed(s) Bed
Deluxe Seafront King Room

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub, Slippers

General

Safe, Air conditioning

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Desk

Internet

Wireless internet

View

View
Deluxe Seafront Double Room
Room Type: Double
Room Size: 41 m2
2 Full bed(s) Bed
Deluxe Seafront Double Room

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub

General

Safe, Air conditioning

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Desk

Internet

Wireless internet

View

View
Deluxe Seaside King Room
Room Type: Triple
Room Size: 41 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub, Slippers

General

Safe, Air conditioning

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Desk

Internet

Wireless internet

View

View
Deluxe Seaside Double Room
Room Type: Double
Room Size: 41 m2
2 Full bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub

General

Safe, Air conditioning

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Desk

Internet

Wireless internet

View

View
Club Seaside King Room
Room Type: Triple
Room Size: 41 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub, Slippers

General

Safe, Air conditioning

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Desk

Internet

Wireless internet

View

View
Club Seaside Double
Room Type: Double
Room Size: 41 m2
2 Full bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub

General

Safe, Air conditioning

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Desk

Internet

Wireless internet

View

View
Club Seafront Suite
Room Type: Suite
Room Size: 82 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub, Slippers

General

Safe, Air conditioning

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Desk

Internet

Wireless internet

View

View
Club Seaside Suite
Room Type: Suite
Room Size: 82 m2
1 King bed(s) Bed
Club Seaside Suite

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub

General

Safe, Air conditioning

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Desk

Internet

Wireless internet

View

View
The Saasil Suite
Room Type: Suite
Room Size: 177 m2
2 Twin bed(s) Bed
2 Full bed(s) Bed
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub, Slippers

General

Safe, Air conditioning

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Desk

Internet

Wireless internet

View

View
Seaside Suite
Room Type: Suite
Room Size: 82 m2
1 King bed(s) Bed
Seaside Suite

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub

General

Safe, Air conditioning

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Desk

Internet

Wireless internet

View

View
Seafront Suite
Room Type: Suite
Room Size: 82 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub, Slippers

General

Safe, Air conditioning

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Desk

Internet

Wireless internet

View

View
Panoramic Suite
Room Type: Suite
Room Size: 82 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub

General

Safe, Air conditioning

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Desk

Internet

Wireless internet

View

View
Club Seafront King Room
Room Type: Triple
Room Size: 41 m2
1 King bed(s) Bed
Club Seafront King Room

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub, Slippers

General

Safe, Air conditioning

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Desk

Internet

Wireless internet

View

View
Club Seafront Double Room
Room Type: Double
Room Size: 41 m2
2 Full bed(s) Bed
Club Seafront Double Room

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub

General

Safe, Air conditioning

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Desk

Internet

Wireless internet

View

View

FAQ's

Is this Kempinski Hotel Cancun pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Kempinski Hotel Cancun?

Check-in time for Kempinski Hotel Cancun starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Kempinski Hotel Cancun have a swimming pool?

Yes, this Kempinski Hotel Cancun has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Kempinski Hotel Cancun?

Best-rates for the Kempinski Hotel Cancun starts from $445 per night with includes Bedding/Linens, Toiletries, Hot Tub, View, Wheelchair Accessible, Oceanfront, Accessibility, Transportation/Shuttle, Spa, Bar, Breakfast, Air Conditioner, Parking, Security/Safety, Guest Services, Child Friendly, Fireplace/Heating, Ocean View, Sports/Activities, Entertainment, Designated Smoking Area, Business Services, Wellness Facilities, Restaurant, Pool, Private Beach, Internet, Laundry, Balcony/Terrace with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Kempinski Hotel Cancun a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Kempinski Hotel Cancun wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Kempinski Hotel Cancun is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Kempinski Hotel Cancun?

Based on the information reported by the owner or manager, the Kempinski Hotel Cancun indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Kempinski Hotel Cancun?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Resort Availability
Nightly rates from:
USD445
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