Kimpton Aluna Tulum by IHG | Hotel in Tulum
Hotel in Zama, Tulum
Luxury hotel with 2 outdoor pools, near Tulum National Park
This smoke-free hotel features 2 outdoor pools, a full-service spa, and a 24-hour fitness center. Free WiFi in public areas and free valet parking are also provided. Other amenities include a poolside bar, a 24-hour business center, and spa services.
Kimpton Aluna Tulum by IHG offers 78 air-conditioned accommodations with safes and bathrobes. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. 40-inch Smart televisions come with Netflix.
Bathrooms include bathtubs or showers, slippers, and complimentary toiletries. This Tulum hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
2 outdoor swimming pools are on site along with a 24-hour fitness center and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Private bathroom
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Bathtub or shower
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Free toiletries
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Bathrobes
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Towels
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Air conditioning
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Ceiling fan
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Hypo-allergenic bedding
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Down comforter
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Free cribs/infant beds
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Bed sheets
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Free rollaway beds
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Premium bedding
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Blackout drapes/curtains
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Safe
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Slippers
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1 poolside bar
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Room service available
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Buffet breakfast available for a fee daily 7:30 AM–11:30 AM: MXN 340 for adults and MXN 170 for children
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Free uncovered valet parking on site
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Free uncovered self parking on site
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Wheelchair-accessible concierge desk
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Wheelchair-accessible registration desk
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Elevator
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Well-lit path to entrance
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Wheelchair-accessible path of travel
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Wheelchair-accessible restaurant
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Pool access ramp on site
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Hiking/biking trails
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Snorkeling
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Beach access
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Ecotours
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Health/beauty spa
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Free beach club
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Ziplining
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Theme parks
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2 outdoor pools
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Free bicycle rentals
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Bike parking
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24-hour fitness center
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Full-service spa
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Bike storage
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Netflix
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Streaming services
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40-inch Smart TV
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Coworking space
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24-hour business center
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Meeting room
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Banquet hall
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ATM/banking services
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Elevator
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English
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Spanish
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Smoke-free property
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2 outdoor pools
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In-room child care (surcharge)
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Free cribs/infant beds
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Free rollaway/extra beds
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Babysitting (surcharge)
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Laundry facilities
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Tour/ticket assistance
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Concierge services
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Luggage storage
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24-hour front desk
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Daily housekeeping
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Laundry facilities
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Available in some public areas: Free WiFi
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Available in all rooms: Free WiFi
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Pool umbrellas
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Terrace
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Free pool cabanas
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Garden
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Pool sun loungers
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Balcony or patio
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Facials
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Body scrubs
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Couples treatment room(s)
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Massages
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Body treatments
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Spa open daily
Policies
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Room, 2 Queen Beds (Essential)
Room Size:
412.36 square feet m2
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GeneralSquare feet - 412.36, Number of bedrooms - 1, Ping - 12, Square meters - 38, Sofa bed, Pets not allowed, Bed count minimum 2, Extra bed count 2, Bed count maximum 2 |
|
Suite, 1 Bedroom
Room Size:
689.85 square feet m2
|
GeneralPing - 19, Square meters - 64, Number of living rooms 0, Number of bedrooms - 0, Square feet - 689.85, Sofa bed, Pets not allowed, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, Number of bathrooms - 1 |
|
Room, 2 Queen Beds, Balcony (Essential)
Room Size:
412.36 square feet m2
|
GeneralSquare feet - 412.36, Number of bedrooms - 1, Ping - 12, Square meters - 38, Sofa bed, Pets not allowed, Bed count minimum 2, Extra bed count 2, Bed count maximum 2 |
|
Room, 2 Queen Beds, Mobility Accessible (Essential)
Room Size:
412.36 square feet m2
|
GeneralSquare feet - 412.36, Number of bedrooms - 1, Ping - 12, Square meters - 38, Sofa bed, Pets not allowed, Wheelchair accessible, Bed count minimum 2, Extra bed count 2, Bed count maximum 2 |
|
Suite, 1 Bedroom, Balcony
Room Size:
689.85 square feet m2
|
GeneralPing - 19, Square meters - 64, Number of living rooms 0, Number of bedrooms - 0, Square feet - 689.85, Pets not allowed, Location - top floor, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1 |
|
Room (Essential)
Room Size:
412.36 square feet m2
|
GeneralSquare feet - 412.36, Number of bedrooms - 1, Ping - 12, Square meters - 38, Sofa bed, Pets not allowed, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, Number of bathrooms - 1 |
|
Room, 1 King Bed, Balcony (Essential)
Room Size:
412.36 square feet m2
|
GeneralSquare feet - 412.36, Number of bedrooms - 1, Ping - 12, Square meters - 38, Sofa bed, Pets not allowed, Bed count minimum 1, Bed count maximum 1, Extra bed count 2 |
|
Room, 1 King Bed (Essential)
Room Size:
412.36 square feet m2
|
GeneralSquare feet - 412.36, Number of bedrooms - 1, Ping - 12, Square meters - 38, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1 |
FAQ's
Is this Zama hotel pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the Zama hotel have a swimming pool?
Yes, this Zama hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Zama hotel?
Best-rates for the Zama hotel starts from $169 per night with includes Spa, Guest Services, Child Friendly, Parking, Accessibility, Bar, Breakfast, Internet, TV, Balcony/Terrace, Toiletries, Air Conditioner, Pool, Security/Safety, Business Services, Entertainment, Laundry, Wheelchair Accessible, Bedding/Linens, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Zama hotel a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Zama hotel wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Zama hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Zama hotel?
Based on the information reported by the owner or manager, the Zama hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Zama hotel?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
