Mahekal Beach Front Resort & Spa | Hotel in Playa del Carmen

| 8.8 (1002 Reviews) |  1 Bathroom
Gonzalo Guerrero Hotel | Mahekal Beach Front Resort & Spa

Hotel in Gonzalo Guerrero, Playa del Carmen

Luxury hotel on the beach, with 5 outdoor pools
Catch some rays at the beach or spend the day relaxing at Mahekal Beach Front Resort & Spa's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Change of towels is available on request.
Mahekal Beach Front Resort & Spa offers 195 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and hair dryers. Rooms open to balconies or patios. These individually decorated and furnished accommodations include desks and desk chairs. Select Comfort beds feature down comforters and premium bedding. Business-friendly amenities include phones along with free local calls (restrictions may apply). Guests can make use of the in-room espresso makers and minibars. Bathrooms include showers with rainfall showerheads. Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
5 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Pool
Designated Smoking Area
View
Ocean View
Balcony/Terrace
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower
  • Rainfall showerhead
  • Toilet paper
  • Hair dryer
  • Soap
  • Shampoo
  • Towels
Bedroom
  • Blackout drapes/curtains
  • Select Comfort bed
  • Air conditioning
  • Ceiling fan
  • Premium bedding
  • Down comforter
  • Hypo-allergenic bedding
  • Bed sheets
  • Window screens
  • Individually furnished
  • Guidebooks/recommendations
  • Desk
  • Laptop-compatible safe
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Access via exterior corridors
  • Individually decorated
  • Laptop-friendly workspace
  • Phone
  • Turndown service
Breakfast
  • 3 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 3 restaurants and 1 coffee shop/cafe
  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: USD 27 for adults and USD 27 for children
  • Room service available
  • Minibar
  • Espresso maker
Parking
  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
Accessibility
  • Wheelchair-accessible lounge
  • No elevator (single level property)
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair accessible (may have limitations)
  • This property does not have elevators
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair-accessible public washroom
  • Smooth flooring in room
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
Activities
  • Swimming
  • Health/beauty spa
  • Marina
  • Snorkeling
  • Scuba diving
  • Ecotours
  • Outlet shopping
  • Shopping
  • Arcade/game room
  • Beach yoga
  • Free beach club
  • Yoga classes
  • Bike parking
  • Bicycle tour information
  • 5 outdoor pools
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Playground
  • Bicycle rentals
  • Fitness center
General
  • Meeting rooms - 3
  • Conference center
  • Gift shop/newsstand
  • Front-desk safe
  • Library
  • Reception hall
  • Ballroom
  • Banquet hall
  • Spanish
  • English
  • German
  • Italian
  • French
  • Beach towels
  • Fireplace in lobby
  • Renovated entire property - January 2023
  • Games
  • Romance packages available
  • Designated smoking areas (fines apply)
  • TV in lobby
  • Mosquito nets
  • Communal living room
  • Books
  • Couples dining
Guest Services
  • Snack bar/deli
  • Arcade/game room
  • 5 outdoor pools
  • Babysitting (surcharge)
  • Playground
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Concierge services
  • Hair salon
  • Porter/bellhop
  • Daily housekeeping
  • Dry cleaning service
  • Change of bedsheets (on request)
  • Wedding services
  • Tour/ticket assistance
  • Change of towels (on request)
  • Laundry facilities
  • 24-hour front desk
  • Turndown service
Outdoors
  • Beachfront location
  • Beach umbrellas
  • Terrace
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Beach loungers
  • Pool umbrellas
  • Outdoor furniture
  • Balcony or patio
Spa
  • Manicures and pedicures
  • Outdoor treatment areas
  • Facials
  • Spa open daily
  • Body treatments
  • Massage - on the beach
  • Couples treatment room(s)
  • Massage - hot stone
  • Aromatherapy
  • Massage - sports
  • Massage/treatment rooms
  • Hot tub
  • Massage - deep-tissue
  • Reflexology
  • Hydrotherapy
  • Treatment room

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon late check-out subject to availability
Child Policy
Children are welcome. kids stay free! up to 2 children 4 years old and younger stay free when using existing bedding.
Payment Policy
Fee for cooked-to-order breakfast: approximately usd 27 for adults and usd 27 for children airport shuttle fee: usd 302 per person (roundtrip) airport shuttle fee per child: usd 302 (roundtrip), (from 5 to 12 years old) pet fee: usd 30.25 per accommodation, per night service animals are exempt from fees late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 20 lbs per pet) pets allowed for an extra charge of usd 30.25 per accommodation, per night pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 100 please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number 008-007-000708/2025 safety features at this property include a fire extinguisher, a smoke detector, window guards, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Eldon
Jan 29, 2026 02:48:21 PM
Review Score:   10
Summary: Beautiful resort, beautiful location, terrific food & a warm & hospitable staff. We loved it & will defn be back.
See All Reviews

Room Arrangement

Room Info Facilities
Run of House
Room Size: 226 square feet m2
1 Double Bed
Run of House

General

Pet-friendly room, Number of living rooms 0, Square feet - 226, Number of bedrooms - 0, In-room childcare (surcharge), Electrical adapters/chargers, Room and bed type depend on availability check-in, Ping - 6.4, Square meters - 21, Location - ground floor, No rollaway/extra beds, No cribs (infant beds), Bed count minimum 1, Resort view, Bed count maximum 1
The Oasis Palapa
Room Size: 226 square feet m2
2 Double Beds
1 King Bed
The Oasis Palapa

General

In-room massage available, Number of living rooms 0, Square feet - 226, Number of bedrooms - 0, Pets not allowed, Location - top floor, Extra bed count 1, Free cribs/infant beds, Square meters - 21, Rollaway/extra beds (free), Slippers, Garden view, Ping - 6.35, Bed count minimum 1, Bed count maximum 2
Ocean View Palapa
Room Size: 226 square feet m2
1 King Bed
2 Queen Beds
Ocean View Palapa

General

In-room massage available, Number of living rooms 0, Square feet - 226, Number of bedrooms - 0, Pets not allowed, Location - top floor, Square meters - 21, IndRm-RenoRecent-Year 2014, No rollaway/extra beds, No cribs (infant beds), IndRm-RenoRecent-Month December, Ping - 6.35, Bed count minimum 1, Ocean view, Bed count maximum 2
Ocean View
Room Size: 226 square feet m2
1 King Bed
2 Queen Beds
Ocean View

General

In-room massage available, Pet-friendly room, Square feet - 226, In-room childcare (surcharge), Number of bedrooms - 1, Square meters - 21, IndRm-RenoRecent-Year 2014, Location - ground floor, No rollaway/extra beds, No cribs (infant beds), IndRm-RenoRecent-Month December, Ping - 6.35, Bed count minimum 1, Ocean view, Bed count maximum 2
Garden View
Room Size: 226 square feet m2
1 King Bed
2 Queen Beds
Garden View

General

Pet-friendly room, Square feet - 226, In-room childcare (surcharge), Number of bedrooms - 1, Square meters - 21, IndRm-RenoRecent-Year 2014, Location - ground floor, No rollaway/extra beds, No cribs (infant beds), Garden view, IndRm-RenoRecent-Month December, Ping - 6.35, Bed count minimum 1, Bed count maximum 2
Premium Bungalow
Room Size: 323 square feet m2
1 King Bed
2 Queen Beds
Premium Bungalow

General

In-room massage available, Pet-friendly room, Number of living rooms 0, In-room childcare (surcharge), Number of bedrooms - 1, Square feet - 323, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Bathrobes, Square meters - 30, IndRm-RenoRecent-Year 2015, Rollaway/extra beds (free), Location - ground floor, Pool view, Slippers, Toothbrush and toothpaste available on request, Ping - 9.05, IndRm-RenoRecent-Month December, Private plunge pool, Bed count minimum 1, Bed count maximum 2
Garden View Palapa
Room Size: 226 square feet m2
1 King Bed
2 Queen Beds
Garden View Palapa

General

Number of living rooms 0, Square feet - 226, Number of bedrooms - 0, Pets not allowed, Location - top floor, Square meters - 21, IndRm-RenoRecent-Year 2014, No rollaway/extra beds, No cribs (infant beds), Garden view, IndRm-RenoRecent-Month December, Ping - 6.35, Bed count minimum 1, Bed count maximum 2
The Oasis
Room Size: 226 square feet m2
2 Double Beds
1 King Bed
The Oasis

General

In-room massage available, Pet-friendly room, Number of living rooms 0, Square feet - 226, Number of bedrooms - 0, In-room childcare (surcharge), Outdoor shower, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 21, Rollaway/extra beds (free), Location - ground floor, Slippers, Garden view, Ping - 6.35, Bed count minimum 1, Bed count maximum 2

FAQ's

Is this Gonzalo Guerrero hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Gonzalo Guerrero hotel have a swimming pool?

Yes, this Gonzalo Guerrero hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Gonzalo Guerrero hotel?

Best-rates for the Gonzalo Guerrero hotel starts from $1,458 per night with includes Designated Smoking Area, Guest Services, Breakfast, Child Friendly, Hot Tub, Pool, Balcony/Terrace, Accessibility, Wellness Facilities, Kitchen, View, Sports/Activities, Bedding/Linens, Restaurant, Air Conditioner, Ocean View, Business Services, Spa, Fireplace/Heating, Bar, Entertainment, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Gonzalo Guerrero hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Gonzalo Guerrero hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Gonzalo Guerrero hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Gonzalo Guerrero hotel?

Based on the information reported by the owner or manager, the Gonzalo Guerrero hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Gonzalo Guerrero hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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USD1,458
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