Is this Mercure Hai Phong pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Hai Phong?

Check-in time for Mercure Hai Phong starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Hai Phong have a swimming pool?

Yes, this Mercure Hai Phong has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Hai Phong?

Best-rates for the Mercure Hai Phong starts from $57 per night with includes Pool, Designated Smoking Area, Balcony/Terrace, Business Services, Spa, Restaurant, Parking, Wheelchair Accessible, Ocean View, Oceanfront, Transportation/Shuttle, EV Charge Station, Wellness Facilities, Bar, View, Internet, Child Friendly, TV, Accessibility, Sports/Activities, Entertainment, Breakfast, Laundry, Air Conditioner, Guest Services, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mercure Hai Phong a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Hai Phong wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Hai Phong is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Hai Phong?

Based on the information reported by the owner or manager, the Mercure Hai Phong indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Hai Phong?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mercure Hai Phong | Hotel in Hai Phong

Name: Mercure Hai Phong
Address: Lach Tray, Hai Phong, Vietnam, VN
Price range: Prices for upcoming dates start at $57 per night
Rating: 8.3

| 8.3 (253 Reviews) | 15 Bathrooms 57 Guests

Hotel in Lach Tray, Hai Phong

Mercure Hai Phong features a restaurant, outdoor swimming pool, a fitness center and bar in Hai Phong. With free WiFi, this 5-star hotel offers a kids' club and a concierge service. The accommodations provides a 24-hour front desk, room service and currency exchange for guests. At the hotel, each room has a desk, a flat-screen TV and a private bathroom. Guest rooms at Mercure Hai Phong include air conditioning and a wardrobe. Continental and buffet breakfast options are available daily at the accommodations. The restaurant serves delectable Western, Korean and Asian cuisines in BBQ and buffet style. Wide selection of drinks can be enjoyed at the bar. Mercure Hai Phong offers a terrace and views of the city. It also comes with a spa, a fitness center and a rooftop pool. Business travelers can make use of the six convenient meeting rooms. Hai Phong Opera House is 1.1 mi from the hotel, while Vincom Plaza Ngo Quyen is 1.4 mi away. The nearest airport is Cat Bi International, 4.3 mi from Mercure Hai Phong, and the property offers a paid airport shuttle service.

Mercure Hai Phong is located in Hai Phong.

This 251 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Restaurant, Parking, Pool, and several others. This is a 5 star rated property and has over 253 reviews with the average score of 8.3 . Coming to Hai Phong and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 251 Bedrooms Hotel if you want to learn more about this place in Hai Phong. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Hai Phong in Hai Phong is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Hai Phong”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Coffee house on site

Wine/Champagne

Fruit

Kids' meals

Special diet meals (on request)

Breakfast in the room

Kid-friendly buffet

Restaurant

Parking

Parking on site

Free parking

Electric vehicle charging station

Parking

Parking garage

Accessibility

Wheelchair accessible

Activities

Fitness center

Foot bath

Full-body massage

Locker rooms

Spa/Wellness packages

Spa lounge/Relaxation area

Temporary art galleries

Kids' club

Themed dinners

Fitness

Massage

Sauna

Spa facilities

General

Elevator

Non-smoking rooms

Safe

Facilities for disabled guests

Soundproof rooms

Designated smoking area

Air conditioning

Family rooms

Guest Services

Airport shuttle

Valet parking

Ironing service

Private check-in/out

Fax/Photocopying

Business center

Shuttle service (additional charge)

Daily housekeeping

Airport shuttle (additional charge)

Baggage storage

Laundry

Strollers

Room service

Currency exchange

Shuttle service

24-hour front desk

Meeting/Banquet facilities

Concierge

Dry cleaning

Shared lounge/TV area

Lockers

Internet

Free Wifi

Wifi

Internet

Outdoors

Outdoor pool (year-round)

Terrace

Outdoor pool

Security/Safety

Fire extinguishers

24-hour security

Smoke alarms

CCTV in common areas

Key card access

CCTV outside property

Security alarm

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Physical distancing in dining areas

Breakfast to-go containers

Food can be delivered to guest accommodation

Delivered food covered securely

All plates, cutlery, glasses, and other tableware sanitized

Access to healthcare professionals

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Staff follow all safety protocols as directed by local authorities

Thermometers for guests provided by property

Face masks for guests available

First aid kits available

Hand sanitizer in guest accommodation and common areas

Process in place to check health of guests

Cashless payment available

Physical distancing rules followed

Spa

Swimming pool

Pool bar

Fenced pool

Pool with view

Rooftop pool

Beach chairs/Loungers

Beach umbrellas

Transportation/Shuttle

Airport pickup

Airport drop-off

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are not allowed

Accommodations and breakfast are free for 1 child under 12 years sharing parents' room.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:

Location:

8.42

Staff:

8.78

Facilities:

8.21

Comfort:

8.71

Cleanliness:

8.56

Amjad

Feb 6, 2026 08:00:00 AM

Review Score: 10

India

Reviewer Type: Family With Children

Travel Purpose: business

Positive: Liked the rooms, services, inhouse facilities, service from staff.

Negative: Nothing

See All Reviews

Room Arrangement

Room Info	Facilities
One-Bedroom Apartment Room Type: Apartment Room Size: 55 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Private bathroom, Shampoo, Shower cap, Bathrobe, Slippers, Bathtub or shower, Conditioner, Hairdryer, Shower, Free toiletries, Bathtub, Toilet, Toilet paper, Toothbrush, Towels, Body soap General Safe, Key card access, Trash cans, Air conditioning, Carpeted Media & Technology TV, Mobile hotspot device, Flat-screen TV, Telephone Services Wake-up service/Alarm clock, Wake-up service Kitchen Dining table, Refrigerator, Kitchenette, Electric kettle, Washing machine, Kitchen, Kitchenware Living Area Desk, Sitting area, Dining area, Sofa View City view, View Bedroom Wardrobe or closet, Childrens' cribs, Alarm clock Accessibility Upper floors accessible by elevator Room amenities Sofa bed Pool and Spa Rooftop pool Safety features Air purifiers
Two-Bedroom Deluxe Apartment Room Type: Apartment Room Size: 69 m² 2 Full bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Private bathroom, Shampoo, Shower cap, Bathrobe, Slippers, Conditioner, Hairdryer, Shower, Free toiletries, Toilet paper, Toilet, Toothbrush, Towels, Body soap General Safe, Key card access, Trash cans, Air conditioning, Carpeted Media & Technology TV, Mobile hotspot device, Flat-screen TV, Telephone Services Wake-up service/Alarm clock, Wake-up service Kitchen Dining table, Refrigerator, Kitchenette, Electric kettle, Washing machine, Kitchen, Kitchenware Living Area Desk, Sitting area, Sofa View City view, View Bedroom Wardrobe or closet, Childrens' cribs, Alarm clock Accessibility Upper floors accessible by elevator Room amenities Sofa bed Pool and Spa Rooftop pool Safety features Air purifiers
Studio Apartment Room Type: Studio Room Size: 26 m² 1 Full bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Private bathroom, Shampoo, Shower cap, Bathrobe, Slippers, Conditioner, Hairdryer, Shower, Free toiletries, Toilet paper, Toilet, Toothbrush, Towels, Body soap General Safe, Key card access, Trash cans, Air conditioning, Carpeted Media & Technology TV, Mobile hotspot device, Flat-screen TV, Telephone Services Wake-up service/Alarm clock, Wake-up service Kitchen Kitchenette, Kitchenware, Electric kettle Living Area Desk Internet Wireless internet View City view, View Bedroom Wardrobe or closet, Alarm clock Accessibility Upper floors accessible by elevator Pool and Spa Rooftop pool Safety features Air purifiers
Twin Studio Apartment Room Type: Studio Room Size: 26 m² 2 Twin bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Private bathroom, Shampoo, Shower cap, Bathrobe, Slippers, Conditioner, Hairdryer, Shower, Free toiletries, Toilet paper, Toilet, Toothbrush, Towels, Body soap General Safe, Key card access, Trash cans, Air conditioning, Carpeted Media & Technology TV, Mobile hotspot device, Flat-screen TV, Telephone Services Wake-up service/Alarm clock, Wake-up service Kitchen Kitchenette, Electric kettle Living Area Desk Internet Wireless internet View City view, View Bedroom Wardrobe or closet, Alarm clock Accessibility Upper floors accessible by elevator Pool and Spa Rooftop pool Safety features Air purifiers
Privilege King Room - Privilege Lounge Access Room Type: Double Room Size: 26 m² 1 Queen bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Private bathroom, Shampoo, Shower cap, Bathrobe, Slippers, Conditioner, Hairdryer, Shower, Free toiletries, Toilet paper, Toilet, Toothbrush, Towels, Body soap General Safe, Key card access, Trash cans, Air conditioning, Carpeted Media & Technology TV, Mobile hotspot device, Flat-screen TV, Telephone Services Wake-up service/Alarm clock, Wake-up service, Executive lounge access Living Area Desk Internet Wireless internet View City view, View Bedroom Wardrobe or closet, Alarm clock Kitchen Coffee machine, Electric kettle Accessibility Upper floors accessible by elevator Pool and Spa Rooftop pool Safety features Air purifiers Exclusive services Free newspapers and magazines in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Complimentary afternoon snacks and drinks in the executive lounge, Concierge services, Complimentary evening snacks and drinks in the executive lounge, Free gym access
Superior King Room Room Type: Double Room Size: 26 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Private bathroom, Shampoo, Shower cap, Bathrobe, Slippers, Conditioner, Hairdryer, Shower, Free toiletries, Toilet paper, Toilet, Toothbrush, Towels, Body soap General Safe, Key card access, Trash cans, Air conditioning, Carpeted Media & Technology TV, Mobile hotspot device, Flat-screen TV, Telephone Services Wake-up service/Alarm clock, Wake-up service Living Area Desk Internet Wireless internet View City view, View Bedroom Wardrobe or closet, Alarm clock Kitchen Electric kettle Accessibility Upper floors accessible by elevator Pool and Spa Rooftop pool Safety features Air purifiers
Deluxe King Suite - Privilege Lounge Access Room Type: Suite Room Size: 55 m² 1 Queen bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Private bathroom, Shampoo, Shower cap, Bathrobe, Slippers, Bathtub or shower, Conditioner, Hairdryer, Shower, Free toiletries, Bathtub, Toilet, Toilet paper, Toothbrush, Towels, Body soap General Safe, Interconnecting room(s) available, Key card access, Trash cans, Air conditioning, Ironing facilities, Carpeted, Iron Media & Technology TV, Mobile hotspot device, Flat-screen TV, Telephone Services Wake-up service/Alarm clock, Wake-up service, Executive lounge access Living Area Desk, Sitting area, Sofa Internet Wireless internet View City view, View Bedroom Wardrobe or closet, Childrens' cribs, Alarm clock Kitchen Coffee machine, Electric kettle Accessibility Upper floors accessible by elevator Room amenities Sofa bed Pool and Spa Rooftop pool Safety features Air purifiers
Privilege Twin Room - Privilege Lounge Access Room Type: Twin Room Size: 26 m² 2 Twin bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Private bathroom, Shampoo, Shower cap, Bathrobe, Slippers, Conditioner, Hairdryer, Shower, Free toiletries, Bathtub, Toilet, Toilet paper, Toothbrush, Towels, Body soap General Safe, Key card access, Trash cans, Air conditioning, Carpeted Media & Technology TV, Mobile hotspot device, Flat-screen TV, Telephone Services Wake-up service/Alarm clock, Wake-up service, Executive lounge access Living Area Desk Internet Wireless internet View City view, View Bedroom Wardrobe or closet, Alarm clock Kitchen Coffee machine, Electric kettle Accessibility Upper floors accessible by elevator Pool and Spa Rooftop pool Safety features Air purifiers Exclusive services Free newspapers and magazines in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Complimentary afternoon snacks and drinks in the executive lounge, Concierge services, Complimentary evening snacks and drinks in the executive lounge, Free gym access
Superior Twin Room Room Type: Twin Room Size: 26 m² 2 Twin bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Private bathroom, Shampoo, Shower cap, Bathrobe, Slippers, Conditioner, Hairdryer, Shower, Free toiletries, Toilet paper, Toilet, Toothbrush, Towels, Body soap General Safe, Interconnecting room(s) available, Key card access, Trash cans, Air conditioning, Carpeted Media & Technology TV, Mobile hotspot device, Flat-screen TV, Telephone Services Wake-up service/Alarm clock, Wake-up service Living Area Desk Internet Wireless internet View City view, View Bedroom Wardrobe or closet, Alarm clock Kitchen Electric kettle Accessibility Upper floors accessible by elevator Pool and Spa Rooftop pool Safety features Air purifiers
Day-use offer (08AM - 06PM) - Superior Room Room Type: Double Room Size: 26 m² 1 Full bed(s) Bed	Bathroom Shampoo, Hairdryer, Shower, Toilet paper, Toilet, Toothbrush, Towels Media & Technology Telephone General Trash cans, Air conditioning Kitchen Electric kettle
Standard Two-Bedroom Apartment Room Type: Apartment Room Size: 61 m² 2 King bed(s) Bed	Bathroom Free toiletries, Towels, Toilet paper Internet Wireless internet General Trash cans
Three-Bedroom Standard Apartment Room Type: Apartment Room Size: 95 m² 1 King bed(s) Bed 1 King bed(s) Bed 2 Twin bed(s) Bed	Media & Technology TV General Trash cans, Air conditioning, Heating Bathroom Private bathroom, Shampoo, Bathtub or shower, Hairdryer, Toilet paper, Toilet, Towels, Body soap Living Area Desk Internet Wireless internet Room amenities Clothes rack Layout Window
Presidential Suite Room Type: Suite Room Size: 135 m² 1 King bed(s) Bed	Media & Technology TV General Trash cans, Air conditioning, Heating Bathroom Private bathroom, Shampoo, Bathtub or shower, Hairdryer, Toilet paper, Toilet, Towels, Body soap Living Area Desk Internet Wireless internet Room amenities Clothes rack Layout Window
Three-Bedroom Deluxe Apartment Room Type: Apartment Room Size: 116 m² 1 King bed(s) Bed 2 Twin bed(s) Bed 1 King bed(s) Bed	Media & Technology TV General Trash cans, Air conditioning, Heating Bathroom Private bathroom, Shampoo, Bathtub or shower, Hairdryer, Toilet paper, Toilet, Towels, Body soap Living Area Desk Internet Wireless internet Room amenities Clothes rack Layout Window

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Mercure Hai Phong | Hotel in Hai Phong

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Hotel in Lach Tray, Hai Phong

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Bathroom

General

Media & Technology

Services

Kitchen

Living Area

View

Bedroom

Accessibility

Room amenities

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Living Area

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Room amenities

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General

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Kitchen

Living Area

Internet

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