Mercure Hai Phong | Hotel in Hai Phong

| 9.2 (127 Reviews) |  1 Bathroom
Ngo Quyen Hotel | Mercure Hai Phong

Hotel in Ngo Quyen, Hai Phong

A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Housekeeping is available on request.
Mercure Hai Phong offers 233 air-conditioned accommodations with minibars and safes. Beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Eco-friendly toiletries
  • Bathtub or shower
  • Rainfall showerhead
  • Hair dryer
  • Towels
  • Private bathroom
  • Toothbrush and toothpaste
Bedroom
  • Air conditioning
  • Free cribs/infant beds
  • Day bed
  • Down comforter
  • Desk
  • Safe
  • Soundproofing
  • Laptop-friendly workspace
  • Bulk dispenser for toiletries
  • Slippers
  • Water-efficient showers only
  • Recycling
  • Energy-saving switches
  • Phone
  • LED light bulbs
  • Eco-friendly cleaning products provided
  • Window screens
Breakfast
  • 1 poolside bar and 1 bar
  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service
  • Buffet breakfast available for a fee daily 6:00 AM–9:00 AM: VND 340200 per person
  • Coffee/tea in common area(s)
  • Minibar
  • Free bottled water
  • Champagne service
Parking
  • Electric car charging station on site
  • Free valet parking on site
  • Height restrictions apply for onsite parking
  • Airport shuttle at scheduled times, on request
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
Accessibility
  • Elevator
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator door width (inches): 36
  • Doorbell and phone notification
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
Activities
  • Outlet shopping
  • Health/beauty spa
  • Theme parks
  • Bike parking
  • Outdoor pool
  • Shopping
  • Fitness center
  • Full-service spa
  • Sauna
Entertainment
  • 49-inch LCD TV
General
  • Conference center (3714 square feet of space)
  • Business center
  • Meeting rooms - 6
  • Computer station
  • Elevator
  • Banquet hall
  • Water dispenser
  • Ballroom
  • Front-desk safe
  • Grocery/convenience store
  • Gift shop/newsstand
  • Reception hall
  • Vietnamese
  • English
  • Korean
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Vegan dining options
  • Locally-owned & organized tours & activities
  • Biodegradable coffee stirrers
  • At least 80% of food locally-sourced
  • Romance packages available
  • No plastic coffee stirrers
  • Vegetarian dining options
  • No plastic soda bottles
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Couples dining
  • Local culture & ecosystem education
  • Double-glazed windows
  • Local artist showcase
  • At least 80% lighting from LEDs
  • Reusable cups only
  • Biodegradable drinking straws
  • Reusable tableware only
  • At least 80% organic food
  • No plastic water bottles
  • Annual offsets purchased for at least 10% of carbon footprint
Guest Services
  • Outdoor pool
  • Children's toys
  • Free cribs/infant beds
  • Highchair
  • Children's games
  • Grocery/convenience store
  • Soundproofed rooms
  • Free children's club
  • Laundry facilities
  • Daily housekeeping
  • Dry cleaning service
  • Change of bedsheets (on request)
  • Concierge services
  • Wedding services
  • 24-hour front desk
  • Change of towels (on request)
  • Laundry facilities
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Pool umbrellas
  • Pool sun loungers
Spa
  • Steam room
  • Body treatments
  • Spa open daily
  • Massages

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: midnight contactless check-in available late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. kids stay free! one child 11 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately vnd 340200 per person airport shuttle fee: vnd 356400 per vehicle (one-way, maximum occupancy 3) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)

Reviews

Serene
Dec 7, 2025 11:21:22 AM
Review Score:   6
Summary: I would have given 5 stars of not for the surprise check by immigration/police together with the hotel manager on 5/12. Worse is the immigration officer asking for my visa😲, don't they know Singaporean are visa free for 30 days?. This is my first time re encountering immigration check on my visit to Vietnam.
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Apartment, 3 Bedrooms
Room Size: m2
3 Double Beds
Deluxe Apartment, 3 Bedrooms

General

Bed count maximum 3, Extra bed count 1, Separate dining area, City view, Bed count minimum 3
Privilege, Room, 2 Twin Beds, Club Lounge Access
Room Size: 280 square feet m2
2 Twin Beds
Privilege, Room, 2 Twin Beds, Club Lounge Access

General

Number of living rooms 0, Iron/ironing board (on request), Number of bedrooms - 0, Square meters - 26, Extra bed count 1, Number of bathrooms - 1, Bathrobes, Square feet - 280, Daily housekeeping, Espresso maker, Wardrobe or closet, Bed count minimum 2, City view, Ping - 7.87, Bed count maximum 2
Studio, 1 Double Bed
Room Size: 280 square feet m2
1 Double Bed
Studio, 1 Double Bed

General

Number of living rooms 0, Iron/ironing board (on request), Kitchenette, Number of bedrooms - 1, Full-sized refrigerator/freezer, Square meters - 26, Extra bed count 1, Square feet - 280, Daily housekeeping, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, City view, Ping - 7.87
Studio, 2 Twin Beds
Room Size: 280 square feet m2
2 Twin Beds
Studio, 2 Twin Beds

General

Number of living rooms 0, Iron/ironing board (on request), Number of bedrooms - 0, Kitchenette, Full-sized refrigerator/freezer, Square meters - 26, Extra bed count 1, Number of bathrooms - 1, Square feet - 280, Daily housekeeping, Wardrobe or closet, Bed count minimum 2, City view, Ping - 7.87, Bed count maximum 2
Superior Room, 1 King Bed
Room Size: 280 square feet m2
1 King Bed
Superior Room, 1 King Bed

General

Iron/ironing board (on request), Square feet - 280, Number of bedrooms - 1, Daily housekeeping, Wardrobe or closet, Square meters - 26, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Ping - 7.87
Apartment, 1 Bedroom
Room Size: 592 square feet m2
1 Double Bed
Apartment, 1 Bedroom

General

Number of living rooms 0, Iron/ironing board (on request), Number of bedrooms - 1, Full-sized refrigerator/freezer, Square feet - 592, Separate bedroom, Extra bed count 1, Square meters - 55, Separate dining area, Number of bathrooms - 1, Accessible bathtub, Washing machine, Kitchen, Ping - 17, Daily housekeeping, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Apartment, 2 Bedrooms
Room Size: 753 square feet m2
2 Double Beds
Deluxe Apartment, 2 Bedrooms

General

Number of living rooms 0, Square feet - 753, Iron/ironing board (on request), Number of bedrooms - 1, Full-sized refrigerator/freezer, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Accessible bathtub, Ping - 21, Bathrobes, Kitchen, Rice cooker, Square meters - 70, Daily housekeeping, Wardrobe or closet, Bed count minimum 2, City view, Bed count maximum 2
Standard Apartment, 2 Bedrooms
Room Size: m2
2 Double Beds
Standard Apartment, 2 Bedrooms

General

Extra bed count 1, Bed count minimum 2, Separate dining area, City view, Bed count maximum 2
Deluxe Suite, 1 King Bed, Club Lounge Access
Room Size: 592 square feet m2
1 King Bed
Deluxe Suite, 1 King Bed, Club Lounge Access

General

Number of bedrooms - 1, Square feet - 592, Separate bedroom, Extra bed count 1, Square meters - 55, Accessible bathtub, Bathrobes, Daily housekeeping, Espresso maker, Wardrobe or closet, Iron/ironing board, Ping - 16.64, Bed count minimum 1, Bed count maximum 1, City view
Privilege, Room, 1 King Bed, Club Lounge Access
Room Size: 280 square feet m2
1 King Bed
Privilege, Room, 1 King Bed, Club Lounge Access

General

Number of living rooms 0, Iron/ironing board (on request), Number of bedrooms - 1, Square meters - 26, Extra bed count 1, Number of bathrooms - 1, Bathrobes, Square feet - 280, Daily housekeeping, Espresso maker, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, City view, Ping - 7.87
Superior Room, 2 Twin Beds
Room Size: 280 square feet m2
2 Twin Beds
Superior Room, 2 Twin Beds

General

Iron/ironing board (on request), Square feet - 280, Number of bedrooms - 1, Daily housekeeping, Wardrobe or closet, Square meters - 26, Extra bed count 1, Bed count minimum 2, City view, Ping - 7.87, Bed count maximum 2
Presidential Suite
Room Size: m2
1 King Bed
Presidential Suite

General

Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Separate dining area, City view
Standard Apartment, 3 Bedrooms
Room Size: m2
3 Queen Beds
Standard Apartment, 3 Bedrooms

General

Bed count maximum 3, Extra bed count 1, Separate dining area, City view, Bed count minimum 3

FAQ's

Is this Mercure Hai Phong pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Mercure Hai Phong have a swimming pool?

Yes, this Mercure Hai Phong has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Hai Phong?

Best-rates for the Mercure Hai Phong starts from $72 per night with includes Parking, Pool, Designated Smoking Area, Business Services, Restaurant, Guest Services, Breakfast, Air Conditioner, Sports/Activities, Bar, Laundry, TV, Wheelchair Accessible, Accessibility, Bedding/Linens, Wellness Facilities, Spa, Internet, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mercure Hai Phong a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Hai Phong wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Hai Phong is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Hai Phong?

Based on the information reported by the owner or manager, the Mercure Hai Phong indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Hai Phong?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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