Mercy Hotel | Hotel in Hanoi

| 7.6 (38 Reviews) |  1 Bathroom  10 Guests
Hai Ba Trung Hotel | Mercy Hotel

Hotel in Hai Ba Trung, Hanoi

Located in Hanoi, 2 miles from Hanoi Opera House, Mercy Hotel provides accommodations with a shared lounge, private parking, a terrace and a restaurant. This 3-star hotel offers a bar. The property has a 24-hour front desk, airport transportation, room service and free WiFi. Guest rooms are equipped with air conditioning, a flat-screen TV with satellite channels, a fridge, a electric tea pot, a shower, free toiletries and a desk. Each room comes with a shared bathroom with a hairdryer, while some feature city views. Guest rooms at the hotel come with a seating area. Trang Tien Plaza is 2.2 miles from Mercy Hotel, while Thang Long Water Puppet Theater is 2.7 miles away. Noi Bai International Airport is 17 miles from the property.

Mercy Hotel is located in Hanoi.

This 48 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Bar, Internet, Laundry, and several others. This is a 3 star rated property and has over 38 reviews with the average score of 7.6 . Coming to Hanoi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 48 Bedrooms Hotel if you want to learn more about this place in Hanoi. These details are authentic, as they are provided by our partner, booking.com.

This Mercy Hotel in Hanoi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercy Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more

Amenities

Air Conditioner
Parking
TV
View
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Internet
Laundry

Facility Overview

Breakfast
  • Snack bar
  • Bar
  • Coffee house on site
  • Restaurant
Parking
  • Parking
  • Private Parking
  • Parking on site
Activities
  • Public Bath
  • Massage chair
  • Cooking class
  • Fitness
  • Spa facilities
General
  • Family rooms
  • Air conditioning
  • Elevator
  • Chapel/Shrine
  • Heating
  • Non-smoking rooms
  • Soundproof rooms
  • Smoke-free property
  • Hypoallergenic room available
Guest Services
  • Airport shuttle
  • Ironing service
  • Daily housekeeping
  • Room service
  • Shared lounge/TV area
  • Lockers
  • Baggage storage
  • Hair/Beauty salon
  • Private check-in/out
  • Tour desk
  • Currency exchange
  • Car rental
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Shuttle service
  • 24-hour front desk
  • Grocery deliveries
  • Laundry
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Terrace
Security/Safety
  • Smoke alarms
  • CCTV in common areas
  • Key card access
  • Key access
  • Fire extinguishers
  • Security alarm
  • 24-hour security
  • CCTV outside property
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Thermometers for guests provided by property
  • Hand sanitizer in guest accommodation and common areas
  • Access to healthcare professionals
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Beach umbrellas
Transportation/Shuttle
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Reviews

Value for money:
8.08
Location:
8.69
Staff:
8.48
Facilities:
8.19
Comfort:
8.12
Cleanliness:
8.12
paing
Jan 4, 2026 08:00:00 AM
Review Score:   7
Thailand
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Price to service ratio is good. Helpful security man.
Negative: Water pressure is not good for shower.
See All Reviews

Room Arrangement

Room Info Facilities
Standard Double Room
Room Type: Double
Room Size: 22 m2
1 King bed(s) Bed
Standard Double Room

Food & Drink

Chocolate/Cookies, Minibar, Bottle of water

Bathroom

Slippers, Shampoo, Walk-in shower, Toothbrush, Toilet paper, Toilet, Free toiletries, Hairdryer, Bidet, Shared bathroom, Bathtub or shower, Towels, Body soap, Shared toilet, Conditioner, Shower, Shower cap

Media & Technology

Pay-per-view channels, Satellite channels, TV, Flat-screen TV, Telephone, Cable channels

General

Electric blankets, Carbon monoxide sources, Soundproof, Fan, Air conditioning, Hardwood or parquet floors, Lockers, Key card access, Hypoallergenic, Tile/Marble floor, Smoke Alarm, Heating, Fire extinguisher, Trash cans, Key access, Carbon monoxide detector

Kitchen

Refrigerator, Wine glasses, Electric kettle, Dining table, Cleaning products

Living Area

Dining area, Sitting area, Desk

Bedroom

Walk-in closet, Linens, Wardrobe or closet

View

Quiet street view, View, City view

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Non-feather pillow, Feather pillow, Socket near the bed, Clothes rack, Drying rack for clothing, Hypoallergenic pillow

Safety features

Air purifiers

Exclusive services

Concierge services

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard Twin Room
Room Type: Twin
Room Size: 22 m2
2 Twin bed(s) Bed

Food & Drink

Chocolate/Cookies, Minibar, Bottle of water

Bathroom

Slippers, Shampoo, Walk-in shower, Toothbrush, Toilet paper, Toilet, Free toiletries, Hairdryer, Bidet, Shared bathroom, Bathtub or shower, Towels, Body soap, Shared toilet, Conditioner, Shower, Shower cap

Media & Technology

Pay-per-view channels, Satellite channels, TV, Flat-screen TV, Telephone, Cable channels

General

Electric blankets, Carbon monoxide sources, Soundproof, Fan, Air conditioning, Hardwood or parquet floors, Lockers, Key card access, Hypoallergenic, Tile/Marble floor, Smoke Alarm, Heating, Fire extinguisher, Trash cans, Key access, Carbon monoxide detector

Kitchen

Refrigerator, Wine glasses, Electric kettle, Dining table, Cleaning products

Living Area

Dining area, Sitting area, Desk

Bedroom

Walk-in closet, Linens, Wardrobe or closet

View

Quiet street view, View, City view

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Non-feather pillow, Feather pillow, Socket near the bed, Clothes rack, Drying rack for clothing, Hypoallergenic pillow

Safety features

Air purifiers

Exclusive services

Concierge services

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe Double Room
Room Type: Double
Room Size: 24 m2
1 King bed(s) Bed
Deluxe Double Room

Food & Drink

Minibar, Bottle of water

Bathroom

Slippers, Shampoo, Walk-in shower, Toothbrush, Toilet paper, Toilet, Free toiletries, Hairdryer, Shared bathroom, Bathtub or shower, Towels, Body soap, Shared toilet, Conditioner, Shower, Shower cap

Media & Technology

Pay-per-view channels, Satellite channels, TV, Flat-screen TV, Telephone, Cable channels

General

Electric blankets, Carbon monoxide sources, Soundproof, Air conditioning, Hardwood or parquet floors, Key card access, Hypoallergenic, Tile/Marble floor, Smoke Alarm, Heating, Fire extinguisher, Trash cans, Key access, Carbon monoxide detector

Kitchen

Electric kettle, Refrigerator, Dining table, Cleaning products

Living Area

Sitting area, Desk

Bedroom

Walk-in closet, Linens, Wardrobe or closet

View

View

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Feather pillow, Socket near the bed, Clothes rack, Drying rack for clothing, Hypoallergenic pillow

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe Double or Twin Room with City View
Room Type: Twin/Double
Room Size: 25 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Slippers, Shampoo, Walk-in shower, Toothbrush, Toilet paper, Toilet, Free toiletries, Hairdryer, Shared bathroom, Bathtub or shower, Towels, Body soap, Shared toilet, Conditioner, Shower, Shower cap

Media & Technology

Pay-per-view channels, Satellite channels, TV, Flat-screen TV, Telephone, Cable channels

General

Electric blankets, Carbon monoxide sources, Soundproof, Air conditioning, Hardwood or parquet floors, Key card access, Hypoallergenic, Tile/Marble floor, Smoke Alarm, Heating, Fire extinguisher, Trash cans, Key access, Carbon monoxide detector

Kitchen

Electric kettle, Refrigerator, Dining table, Cleaning products

Living Area

Sitting area, Desk

Bedroom

Walk-in closet, Linens, Wardrobe or closet

View

View, City view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Feather pillow, Socket near the bed, Clothes rack, Drying rack for clothing, Hypoallergenic pillow

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Twin Room with City View
Room Type: Twin
Room Size: 25 m2
2 Twin bed(s) Bed
Twin Room with City View

Food & Drink

Minibar, Bottle of water

Bathroom

Slippers, Shampoo, Walk-in shower, Toothbrush, Toilet paper, Toilet, Free toiletries, Hairdryer, Bidet, Shared bathroom, Bathtub or shower, Towels, Body soap, Shared toilet, Conditioner, Shower, Shower cap

Media & Technology

Pay-per-view channels, Satellite channels, TV, Flat-screen TV, Telephone, Cable channels

General

Electric blankets, Carbon monoxide sources, Soundproof, Air conditioning, Hardwood or parquet floors, Key card access, Hypoallergenic, Tile/Marble floor, Smoke Alarm, Heating, Fire extinguisher, Trash cans, Key access, Carbon monoxide detector

Kitchen

Electric kettle, Refrigerator, Dining table, Cleaning products

Living Area

Sitting area, Desk

Bedroom

Walk-in closet, Linens

View

View, City view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Feather pillow, Socket near the bed, Clothes rack, Drying rack for clothing, Hypoallergenic pillow

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Mercy Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercy Hotel?

Check-in time for Mercy Hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercy Hotel have a swimming pool?

No, this Mercy Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercy Hotel?

Best-rates for the Mercy Hotel starts from $27 per night with includes Security/Safety, Restaurant, Guest Services, Air Conditioner, Ocean View, Accessibility, Transportation/Shuttle, Entertainment, Breakfast, Oceanfront, Sports/Activities, Wellness Facilities, Spa, TV, View, Fireplace/Heating, Bar, Internet, Laundry, Parking, Balcony/Terrace with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mercy Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercy Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercy Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercy Hotel?

Based on the information reported by the owner or manager, the Mercy Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercy Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD27
You will be redirected to  
Hot Deal - It has been viewed 106 times today
Not the right fit? Check out our other properties in Hai Ba Trung
T Boutique Hotel From US $69
         

|
9.6 (178 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Designated Smoking Area
UNIQUE Creative Apartment w SKY View From US $118
         

|
10.0 (3 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pool
A romantic 4-star hotel in the center of Hanoi From US $97
         

New
Hotel
  • Air Conditioner
  • Parking
  • Designated Smoking Area
Minasi Grand Hotel From US $58
         

|
9.5 (291 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pool
My house hotel From US $21
         

|
10.0 (1 Review)
Hotel
  • Air Conditioner
  • Parking
  • Designated Smoking Area
A25 Hotel - 130 Bà Triệu From US $64
         

|
9.4 (19 Reviews)
Hotel
  • Air Conditioner
  • Pet Friendly
  • Accessibility
T Boutique Hotel From US $141
         

|
9.6 (7 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Wheelchair Accessible
Ritana Boutique Hotel & Spa From US $21
         

|
9.3 (26 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Designated Smoking Area
Blue Hanoi Hotel From US $44
         

|
9.4 (14 Reviews)
Hotel
  • Air Conditioner
  • Designated Smoking Area
  • TV
The Harmony Central Suites Ha Noi From US $59
         

|
9.3 (16 Reviews)
Hotel
  • Air Conditioner
  • Security/Safety
  • Guest Services
Ben's Signature Hotel and Residence - Hanoi Center From US $21
         

|
9.2 (8 Reviews)
Hotel
  • Air Conditioner
  • Designated Smoking Area
  • Balcony/Terrace
Vista Hanoi Hotel From US $30
         

|
9.1 (115 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Designated Smoking Area
Blue Hanoi Hotel From US $43
         

|
9.1 (85 Reviews)
Hotel
  • Air Conditioner
  • Designated Smoking Area
  • Accessibility
A25 Hotel - 185-187 Lò Đúc From US $45
         

|
9.1 (29 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
The Ann Hanoi Hotel & Spa From US $63
         

|
8.9 (132 Reviews)
Hotel
  • Air Conditioner
  • Pool
  • Designated Smoking Area
J Village Hotel - Triệu Việt Vương From US $53
         

|
8.9 (57 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Accessibility
Nesta Hotel Hanoi From US $59
         

|
8.8 (151 Reviews)
Hotel
  • Air Conditioner
  • TV
  • Accessibility
Parkside Sunline Hotel From US $41
         

|
8.8 (145 Reviews)
Hotel
  • Air Conditioner
  • Designated Smoking Area
  • TV
Elegant Hotel From US $43
         

8.8 (29 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Designated Smoking Area
Hanoi Ben's Apartment and Hotel From US $27
         

|
8.7 (473 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Designated Smoking Area
Midori Boutique Hotel From US $38
         

|
8.7 (411 Reviews)
Hotel
  • Air Conditioner
  • TV
  • Balcony/Terrace
Adonis Hotel From US $39
         

|
8.7 (227 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Designated Smoking Area