Mercy Hotel | Hotel in Hanoi

| 7.7 (66 Reviews) |  1 Bathroom  12 Guests
Hai Ba Trung Hotel | Mercy Hotel

Hotel in Hai Ba Trung, Hanoi

Located in Hanoi, 2 miles from Hanoi Opera House, Mercy Hotel provides accommodations with a shared lounge, private parking, a terrace and a restaurant. This 3-star hotel offers a bar. The property has a 24-hour front desk, airport transportation, room service and free WiFi. Guest rooms are equipped with air conditioning, a flat-screen TV with satellite channels, a fridge, a electric tea pot, a shower, free toiletries and a desk. Each room comes with a shared bathroom with a hairdryer, while certain rooms include a balcony and others also offer city views. Guest rooms at the hotel come with a seating area. Trang Tien Plaza is 2.2 miles from Mercy Hotel, while Thang Long Water Puppet Theater is 2.7 miles away. Noi Bai International Airport is 17 miles from the property.

Mercy Hotel is located in Hanoi.

This 43 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: View, Ocean View, Balcony/Terrace, and several others. This is a 3 star rated property and has over 66 reviews with the average score of 7.7 . Coming to Hanoi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 43 Bedrooms Hotel if you want to learn more about this place in Hanoi. These details are authentic, as they are provided by our partner, booking.com.

This Mercy Hotel in Hanoi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercy Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more

Amenities

Air Conditioner
Parking
TV
View
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Bar
  • Coffee house on site
  • Snack bar
Parking
  • Parking on site
  • Parking
  • Private Parking
Activities
  • Public Bath
  • Spa facilities
  • Massage chair
  • Fitness
  • Cooking class
General
  • Heating
  • Air conditioning
  • Non-smoking rooms
  • Chapel/Shrine
  • Elevator
  • Family rooms
  • Hypoallergenic room available
  • Soundproof rooms
  • Smoke-free property
Guest Services
  • Room service
  • Hair/Beauty salon
  • Baggage storage
  • Shared lounge/TV area
  • Car rental
  • Currency exchange
  • Airport shuttle
  • Ironing service
  • Airport shuttle (additional charge)
  • 24-hour front desk
  • Daily housekeeping
  • Tour desk
  • Shuttle service (additional charge)
  • Lockers
  • Shuttle service
  • Laundry
  • Grocery deliveries
  • Private check-in/out
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Terrace
Security/Safety
  • Key card access
  • 24-hour security
  • Key access
  • CCTV outside property
  • Smoke alarms
  • CCTV in common areas
  • Security alarm
  • Fire extinguishers
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Face masks for guests available
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
Spa
  • Beach umbrellas
Transportation/Shuttle
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Reviews

Value for money:
8.08
Location:
8.69
Staff:
8.48
Facilities:
8.19
Comfort:
8.12
Cleanliness:
8.12
Raju
Dec 6, 2025 08:00:00 AM
Review Score:   10
Japan
Reviewer Type: Solo Traveller
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Standard Double Room
Room Type: Double
Room Size: 25 m2
1 Full bed(s) Bed
Standard Double Room

Food & Drink

Minibar, Bottle of water, Chocolate/Cookies

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Shared toilet, Walk-in shower, Hairdryer, Shower cap, Shared bathroom, Bidet, Shampoo

Media & Technology

Satellite channels, Telephone, TV, Flat-screen TV, Cable channels, Pay-per-view channels

General

Heating, Key card access, Air conditioning, Key access, Tile/Marble floor, Hypoallergenic, Electric blankets, Soundproof, Fire extinguisher, Hardwood or parquet floors, Fan, Smoke Alarm, Carbon monoxide sources, Lockers, Carbon monoxide detector, Trash cans

Outdoors

Balcony

Kitchen

Wine glasses, Dining table, Electric kettle, Refrigerator, Cleaning products

Living Area

Dining area, Sitting area, Desk

Bedroom

Wardrobe or closet, Linens, Walk-in closet

View

City view, Quiet street view, View

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Hypoallergenic pillow, Clothes rack, Non-feather pillow, Feather pillow, Drying rack for clothing, Socket near the bed

Safety features

Air purifiers

Exclusive services

Concierge services

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Superior Twin Room
Room Type: Twin
Room Size: 25 m2
2 Twin bed(s) Bed
Superior Twin Room

Food & Drink

Minibar, Bottle of water, Chocolate/Cookies

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Shared toilet, Walk-in shower, Hairdryer, Shower cap, Shared bathroom, Bidet, Shampoo

Media & Technology

Satellite channels, Telephone, TV, Flat-screen TV, Cable channels, Pay-per-view channels

General

Heating, Key card access, Air conditioning, Key access, Tile/Marble floor, Hypoallergenic, Electric blankets, Soundproof, Fire extinguisher, Hardwood or parquet floors, Fan, Smoke Alarm, Carbon monoxide sources, Lockers, Carbon monoxide detector, Trash cans

Kitchen

Wine glasses, Dining table, Electric kettle, Refrigerator, Cleaning products

Living Area

Dining area, Sitting area, Desk

Bedroom

Wardrobe or closet, Linens, Walk-in closet

View

City view, Quiet street view, View

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Hypoallergenic pillow, Clothes rack, Non-feather pillow, Feather pillow, Drying rack for clothing, Socket near the bed

Safety features

Air purifiers

Exclusive services

Concierge services

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe Double Room
Room Type: Double
Room Size: 25 m2
1 Full bed(s) Bed
Deluxe Double Room

Food & Drink

Minibar, Bottle of water

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Shared toilet, Walk-in shower, Hairdryer, Shower cap, Shared bathroom, Shampoo

Media & Technology

Satellite channels, Telephone, TV, Flat-screen TV, Cable channels, Pay-per-view channels

General

Heating, Key card access, Air conditioning, Key access, Tile/Marble floor, Hypoallergenic, Electric blankets, Soundproof, Fire extinguisher, Hardwood or parquet floors, Smoke Alarm, Carbon monoxide sources, Carbon monoxide detector, Trash cans

Kitchen

Refrigerator, Dining table, Electric kettle, Cleaning products

Living Area

Sitting area, Desk

Bedroom

Wardrobe or closet, Linens, Walk-in closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Hypoallergenic pillow, Clothes rack, Non-feather pillow, Feather pillow, Drying rack for clothing, Socket near the bed

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe Twin Room
Room Type: Twin
Room Size: 25 m2
2 Twin bed(s) Bed
Deluxe Twin Room

Food & Drink

Minibar, Bottle of water

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Shared toilet, Walk-in shower, Hairdryer, Shower cap, Shared bathroom, Shampoo

Media & Technology

Satellite channels, Telephone, TV, Flat-screen TV, Cable channels, Pay-per-view channels

General

Heating, Key card access, Air conditioning, Key access, Tile/Marble floor, Hypoallergenic, Electric blankets, Soundproof, Fire extinguisher, Hardwood or parquet floors, Smoke Alarm, Carbon monoxide sources, Carbon monoxide detector, Trash cans

Kitchen

Refrigerator, Dining table, Electric kettle, Cleaning products

Living Area

Sitting area, Desk

Bedroom

Wardrobe or closet, Linens, Walk-in closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Hypoallergenic pillow, Clothes rack, Non-feather pillow, Feather pillow, Drying rack for clothing, Socket near the bed

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Large Double Room
Room Type: Double
Room Size: 25 m2
1 Full bed(s) Bed
Large Double Room

Food & Drink

Minibar, Bottle of water

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Shared toilet, Walk-in shower, Hairdryer, Shower cap, Shared bathroom, Shampoo

Media & Technology

Satellite channels, Telephone, TV, Flat-screen TV, Cable channels, Pay-per-view channels

General

Heating, Key card access, Air conditioning, Key access, Tile/Marble floor, Hypoallergenic, Electric blankets, Soundproof, Fire extinguisher, Hardwood or parquet floors, Smoke Alarm, Carbon monoxide sources, Carbon monoxide detector, Trash cans

Kitchen

Refrigerator, Dining table, Electric kettle, Cleaning products

Living Area

Sitting area, Desk

Bedroom

Wardrobe or closet, Linens, Walk-in closet

View

City view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Hypoallergenic pillow, Clothes rack, Non-feather pillow, Feather pillow, Drying rack for clothing, Socket near the bed

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Twin Room with View
Room Type: Twin
Room Size: 25 m2
2 Twin bed(s) Bed
Twin Room with View

Food & Drink

Minibar, Bottle of water

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Shared toilet, Walk-in shower, Hairdryer, Shower cap, Shared bathroom, Bidet, Shampoo

Media & Technology

Satellite channels, Telephone, TV, Flat-screen TV, Cable channels, Pay-per-view channels

General

Heating, Key card access, Air conditioning, Key access, Tile/Marble floor, Hypoallergenic, Electric blankets, Soundproof, Fire extinguisher, Hardwood or parquet floors, Smoke Alarm, Carbon monoxide sources, Carbon monoxide detector, Trash cans

Kitchen

Refrigerator, Dining table, Electric kettle, Cleaning products

Living Area

Sitting area, Desk

Bedroom

Linens, Walk-in closet

View

City view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Hypoallergenic pillow, Clothes rack, Non-feather pillow, Feather pillow, Drying rack for clothing, Socket near the bed

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Check Hotel Availability
Nightly rates from:
USD US $27
You will be redirected to  
Hot Deal - It has been viewed 108 times today
Not the right fit? Check out our other properties in Hai Ba Trung
A romantic 4-star hotel in the center of Hanoi From US $97
         

J Village Hotel - Triệu Việt Vương From US $53
         

|
9.8 (19 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Accessibility
UNIQUE Creative Apartment w SKY View From US $67
         

|
10.0 (3 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pool
Minasi Grand Hotel From US $49
         

|
9.7 (142 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Balcony/Terrace
Blue Hanoi Hotel From US $44
         

|
9.4 (14 Reviews)
Hotel
  • Air Conditioner
  • TV
  • Wheelchair Accessible
T Boutique Hotel From US $69
         

|
9.6 (166 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • TV
The Ann Hanoi Hotel & Spa From US $63
         

|
9.2 (276 Reviews)
Hotel
  • Air Conditioner
  • Pool
  • TV
A25 Hotel - 130 Bà Triệu From US $57
         

|
9.6 (17 Reviews)
Hotel
  • Air Conditioner
  • Pet Friendly
  • Accessibility
Hotel du Parc Hanoi From US $122
         

|
9.0 (1007 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pool
A25 Hotel - 197 Thanh Nhàn From US $56
         

9.6 (10 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
Hanoi Vista Hotel From US $33
         

|
9.3 (93 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • TV
A25 Hotel - 80 Mai Hắc Đế From US $81
         

9.2 (10 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
Ben's Signature Hotel and Residence - Hanoi Center From US $21
         

|
9.2 (8 Reviews)
Hotel
  • Air Conditioner
  • Balcony/Terrace
  • Accessibility
Midori Boutique Hotel From US $38
         

|
9.0 (395 Reviews)
Hotel
  • Air Conditioner
  • TV
  • Balcony/Terrace
Blue Hanoi Hotel From US $54
         

|
9.0 (83 Reviews)
Hotel
  • Air Conditioner
  • Accessibility
  • Transportation/Shuttle
A25 Hotel - 53 Tuệ Tĩnh From US $51
         

9.0 (11 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
Hanoi Ben's Apartment and Hotel From US $23
         

|
8.8 (410 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • View
Adonis Hotel From US $37
         

|
8.8 (216 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • TV
The Ann Hanoi Hotel & Spa From US $63
         

|
8.8 (102 Reviews)
Hotel
  • Air Conditioner
  • Pool
  • TV
Ben's Premier Hotel & Apartment - Hanoi Center From US $32
         

|
8.8 (91 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Balcony/Terrace
Hanoi Ben's Apartment And Hotel - Pub 2 From US $34
         

8.7 (259 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • View
Parkside Sunline Hotel From US $53
         

|
8.7 (148 Reviews)
Hotel
  • Air Conditioner
  • TV
  • Accessibility