Is this Meritel Hanoi pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Meritel Hanoi have a swimming pool?

Yes, this Meritel Hanoi has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Meritel Hanoi?

Best-rates for the Meritel Hanoi starts from $150 per night with includes Toiletries, Hot Tub, TV, Balcony/Terrace, Business Services, Wellness Facilities, Fireplace/Heating, Restaurant, Designated Smoking Area, Guest Services, Entertainment, Breakfast, Child Friendly, Internet, Wheelchair Accessible, Accessibility, Bedding/Linens, Spa, Bar, Laundry, Air Conditioner, Pool, Security/Safety, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Meritel Hanoi a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Meritel Hanoi wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Meritel Hanoi is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Meritel Hanoi?

Based on the information reported by the owner or manager, the Meritel Hanoi indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Meritel Hanoi?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Meritel Hanoi | Hotel in Hanoi

Name: Meritel Hanoi
Address: Old Quarter, Hanoi, Hanoi Province, Vietnam, VN
Price range: Prices for upcoming dates start at $150 per night
Rating: 9.8

| 9.8 (461 Reviews) | 1 Bathroom

Hotel in Old Quarter, Hanoi

Luxury hotel with a full-service spa and a fitness center
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Change of towels is available on request.
Meritel Hanoi offers 64 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Amenities

Air Conditioner

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Bathrobes

Toilet paper

Private bathroom

Soap

Toothbrush and toothpaste

Towels

Hydromassage showerhead

Shampoo

Designer toiletries

Bidet

Shower

Bedroom

Bed sheets

Air conditioning

Heating (climate-controlled)

Premium bedding

Pillow menu

Blackout drapes/curtains

Frette Italian sheets

Memory foam mattress

Guidebooks/recommendations

Safe

Soundproofing

Local maps

Iron/ironing board

Slippers

Desk

Access via exterior corridors

Individually furnished

Laptop-friendly workspace

Desk chair

Water-efficient toilets only

Phone

Individually decorated

LED light bulbs

Breakfast

Free daily reception

24-hour room service

1 restaurant

1 swim-up bar, 1 poolside bar and 1 bar

Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: VND 300000 for adults and VND 150000 for children

Coffee/tea in common area(s)

Free bottled water

Coffee/tea maker

Minibar

Electric kettle

Parking

Offsite parking within 164 ft (VND 250000 per day); discounts available

Airport shuttle at scheduled times, on request

24-hour roundtrip airport shuttle (surcharge)

Wheelchair-accessible parking and van parking available

Onsite parking includes off-street options

Accessibility

Wheelchair-accessible van parking

Lever door handles

Wheelchair-accessible path of travel

Wheelchair-accessible public washroom

Visual fire alarm

Wheelchair-accessible bathroom vanity

Wheelchair-accessible vanity height (inches): 55

Handrails in stairways

Wheelchair-accessible lounge

Doorbell and phone notification

Accessible airport shuttle

Hardwood flooring in room

Valet for wheelchair-equipped vehicle

Wheelchair-accessible concierge desk

Wheelchair-accessible restaurant

Elevator

Well-lit path to entrance

Wheelchair-accessible spa

Low-height electrical outlets in bathroom

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible fitness center

Wheelchair-accessible parking

Activities

Steam room

Lifeguards on site

Art gallery

Full-service spa

Fitness center

Sauna

Outdoor pool

Shopping

Hot tub

Entertainment

Digital channels

40-inch flat-screen TV

Premium channels

General

Coworking space

Computer station

Banquet hall

Library

Gift shop/newsstand

Vending machine

Lockers available

Water dispenser

Elevator

ATM/banking services

Grocery/convenience store

Reception hall

Front-desk safe

English

Vietnamese

Fireplace in lobby

Vegetarian dining options

Shared microwave

Vegan dining options

Designated smoking areas (fines apply)

At least 80% lighting from LEDs

Shared refrigerator

Rooftop garden

TV in lobby

Communal living room

Locally-owned & organized tours & activities

At least 80% of food locally-sourced

Guest Services

Fence around the pool

Laundry facilities

Soundproofed rooms

Grocery/convenience store

Pool gate

Snack bar/deli

Outdoor pool

Tour/ticket assistance

Laundry facilities

Change of bedsheets (on request)

Daily housekeeping

Multilingual staff

Porter/bellhop

24-hour front desk

Wedding services

Concierge services

Dry cleaning service

Luggage storage

Hair salon

Free grocery shopping service

Change of towels (on request)

Internet

In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi and wired Internet

Outdoors

Pool sun loungers

Lifeguards on site

Outdoor furniture

Garden

Pool umbrellas

Outdoor entertainment area

Terrace

Spa

Massage - deep-tissue

Body scrubs

Aromatherapy

Massage - hot stone

4 treatment rooms

Facials

Reflexology

Manicures and pedicures

Steam room

Massage/treatment rooms

Couples treatment room(s)

Massage - prenatal

Body treatments

Hydrotherapy

Ayurvedic treatments

Massage - Thai

Sauna

Spa open daily

Body wraps

Hot tub

Massage - sports

Massage - Swedish

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability

Check-out

A late check-out fee will be charged check-out before 11:30 am late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are available for vnd 1000000.0 per day.

Payment Policy

Fee for buffet breakfast: approximately vnd 300000 for adults and vnd 150000 for children airport shuttle fee: vnd 550000 per vehicle (one-way, maximum occupancy 2) nearby parking fee: vnd 250000 per day (164 ft away) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: vnd 1000000.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Elaine

Nov 30, 2025 06:25:43 PM

Review Score: 8

Summary: Alex at the front desk was super hospitable!

See All Reviews

Room Arrangement

Room Info	Facilities
Family Connecting Suite Room Size: 592 square feet m² 3 King Bed and Twin Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 2, Ping - 17, Balcony, Square feet - 592, Bed count maximum 3, Extra bed count 1, Square meters - 55, City view, Free cribs/infant beds, Bed count minimum 3
Old Quarter Suite Room Size: 355 square feet m² 1 King Bed	General Doorway wheelchair width (centimeters) - 150, Number of living rooms 0, Number of bedrooms - 0, Wheelchair-width doorways, Location - top floor, Square feet - 355, Wheelchair accessible, Lowered locks/deadbolt, Square meters - 33, Ping - 10, Lowered peephole/view port in door, No rollaway/extra beds, No cribs (infant beds), Doorway wheelchair width (inches) - 80, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Room With Internal Window Room Size: 280 square feet m² 1 Queen Bed	General Ping - 8, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Wheelchair-width doorways, Square meters - 26, Wheelchair accessible, Extra bed count 1, Lowered locks/deadbolt, Free cribs/infant beds, Lowered peephole/view port in door, Square feet - 280, Bed count minimum 1, Bed count maximum 1
Junior Double Room Room Size: 301 square feet m² 1 King Bed	General Ping - 8, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Wheelchair-width doorways, Low-height counters/sink, Low-height desk, Square meters - 28, Square feet - 301, Wheelchair accessible, Extra bed count 1, Lowered locks/deadbolt, Free cribs/infant beds, Balcony, Bed count minimum 1, Bed count maximum 1, City view
Executive Double Room Room Size: 280 square feet m² 1 King Bed	General Ping - 8, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 280, Square meters - 26, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free cribs/infant beds
Meritel Suite Room Size: 323 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Ping - 9, Square meters - 30, Number of bedrooms - 0, Balcony, Square feet - 323, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Free cribs/infant beds
Superior Double or Twin Room With Internal Window Room Size: 258 square feet m² 1 Queen Bed 2 Large Twin Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 258, Number of bedrooms - 0, Wheelchair-width doorways, Ping - 7, Square meters - 24, Wheelchair accessible, Extra bed count 1, Lowered locks/deadbolt, Free cribs/infant beds, Low-height bed, Bed count minimum 1, Bed count maximum 2
Grand Terrace Room Size: 538 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 538, Yard, Outdoor play area, Location - top floor, Extra bed count 1, Free cribs/infant beds, Deck or patio, Square meters - 50, Ping - 15, Fence around yard, Bed count minimum 1, Bed count maximum 1, City view