Mia Bacalar Luxury Resort & Spa | Hotel in Chetumal

| 7.6 (85 Reviews) |   Pet Friendly  4 Bathrooms  13 Guests
Bacalar Hotel | Mia Bacalar Luxury Resort & Spa

Hotel in Bacalar, Chetumal

Elegant Accommodations

Mia Bacalar Luxury Resort & Spa in Bacalar offers luxurious rooms with air-conditioning, private bathrooms, and garden or lake views. Each room includes a work desk, mini-bar, and free WiFi, ensuring a comfortable stay.

Exceptional Facilities

Guests can enjoy spa facilities, a fitness center, and a year-round outdoor swimming pool. The resort features a family-friendly restaurant serving American cuisine, a bar, and a lush garden. Additional amenities include a hot tub, terrace, and yoga classes.

Prime Location

Located 24 mi from Chetumal International Airport, the resort is located on Carretera Federal Bacalar-Xtomoc. Nearby attractions include Xtomoc Beach and the Bacalar Lagoon, offering diverse activities for visitors.

Guest Satisfaction

Guests appreciate the comfortable bathrooms, convenient location, and impeccable room cleanliness, making it a preferred choice for luxury travelers.

Mia Bacalar Luxury Resort & Spa is located in Chetumal.

This 30 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Restaurant, Parking, Pet Friendly, and several others. This is a 5 star rated property and has over 85 reviews with the average score of 7.6 . Coming to Chetumal and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 30 Bedrooms Hotel if you want to learn more about this place in Chetumal. These details are authentic, as they are provided by our partner, booking.com.

This Mia Bacalar Luxury Resort & Spa in Chetumal is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mia Bacalar Luxury Resort & Spa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
View
Ocean View
Oceanfront
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet

Facility Overview

Breakfast
  • Restaurant
  • Wine/Champagne
  • Kids' meals
  • Bar
Parking
  • Free parking
  • Parking on site
  • Private Parking
  • Parking
Activities
  • Massage
  • Fitness center
  • Water sports facilities on site
  • Tour or class about local culture
  • Couples' massage
  • Hand massage
  • Hot tub/Jacuzzi
  • Sauna
  • Spa facilities
  • Yoga classes
  • Spa/Wellness packages
  • Spa and wellness center
  • Live music/Performance
General
  • Pet friendly
  • Non-smoking rooms
  • Air conditioning
  • Family rooms
  • Safe
  • Wifi in all areas
Guest Services
  • Express check-in/out
  • Room service
  • Business center
  • Shuttle service (additional charge)
  • Tour desk
  • Meeting/Banquet facilities
  • Concierge
  • 24-hour front desk
  • Currency exchange
  • Airport shuttle
  • Pet bowls
  • Baggage storage
  • Shuttle service
  • Airport shuttle (additional charge)
  • Daily housekeeping
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Outdoor pool
  • Garden
  • Outdoor pool (year-round)
Security/Safety
  • Key card access
  • Fire extinguishers
  • 24-hour security
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Breakfast to-go containers
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Face masks for guests available
  • Thermometers for guests provided by property
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Contactless check-in/out
  • Cashless payment available
Spa
  • Beach umbrellas
  • Beach chairs/Loungers
  • Swimming pool
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed and charges may apply.

"descubre una nueva forma de vivir bacalar en mía bacalar, un exclusivo luxury spa & wellness resort de solo 30 suites frente a la impresionante laguna de los siete colores. diseñado para viajeros que buscan tranquilidad, confort y conexión con la naturaleza, el hotel combina arquitectura contemporánea, privacidad y experiencias de bienestar en un entorno único.", "relájate en ixchel spa, uno de los spas más completos de la costa maya, con circuito de hidroterapia, temazcal y tratamientos restaurativos. complementa tu estancia con yoga frente a la laguna, sound healing, experiencias de cacao, kayak y paddle board sobre aguas cristalinas.", "disfruta de la cocina de origen en hunab ku, inspirada en ingredientes locales y sabores de méxico, mientras contemplas uno de los paisajes más espectaculares del caribe mexicano.", menús especiales, • menú wellness, • menú pool bar, • menú para niños, • menú room service, "ideal para escapadas románticas, viajes de bienestar o unos días de desconexión, mía bacalar ofrece una experiencia de lujo relajado donde el descanso y la naturaleza se convierten en protagonistas.", la habitación 109 cuenta con características de accesibilidad pensadas para ofrecer una experiencia más cómoda y segura a huéspedes con movilidad reducida. su acceso mediante rampa y diseño funcional permiten disfrutar la estancia con mayor facilidad, confort y tranquilidad, cunas - comodidad para los más pequeños, el hotel dispone de cunas disponibles bajo solicitud previa y sujetas a disponibilidad, para que las familias puedan disfrutar una estancia más cómoda y relajada, la estancia incluye beneficios pensados para disfrutar bacalar con calma, comodidad y contacto directo con la naturaleza:, • wifi, • acceso al circuito de hidroterapia de ixchel spa, • kayaks, • paddle boards, • guest experience, • programa semanal de bienestar y experiencias incluidas, como parte de su filosofía de wellness ligero, mía bacalar ofrece un programa semanal con más de 10 experiencias diseñadas para acompañar el descanso y la reconexión personal, yoga frente a la laguna, breathwork, sound healing, hidroterapia, talleres de movimiento consciente y actividades inspiradas en la naturaleza permiten que cada huésped descubra su propio ritmo de bienestar, sin horarios rígidos ni agendas exigentes, con costo adicional: para quienes desean personalizar aún más su estancia, mía bacalar ofrece experiencias y servicios diseñados para complementar el descanso, la exploración y los momentos especiales frente a la laguna, • temazcal, • masajes y tratamientos en ixchel spa, • tours privados por la laguna de los siete colores, • cenas románticas frente a la laguna, • decoraciones y amenidades para celebraciones especiales, • experiencias acuáticas motorizadas (jetski), • transportación privada desde y hacia el aeropuerto internacional de chetumal y otros puntos de la region.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests under the age of 18 can only check in with a parent or official guardian.

License number: 010-007-005069/2025

Reviews

Value for money:
6.83
Location:
8.38
Staff:
8.38
Facilities:
7.89
Comfort:
8.13
Cleanliness:
8.31
JANET
Jan 22, 2026 08:00:00 AM
Review Score:   7
USA
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Staff was excellent. Especially the restaurant and concierge / check in staff. Food at restaurant was very tasty and restaurant facial g lagoon is beautiful.
Negative: Condition of landscaping and buildings were very poor. Needs a alot of maintenance of the pool and outdoor spaces need a lot of updating! Room is very musty and poorly lit . I expected a higher quality hotel at the price we paid!
Summary: On a scale of 1-10; it is hard to give it more than a 5
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Room Arrangement

Room Info Facilities
Deluxe Room
Room Type: Double
Room Size: 55 m2
2 Full bed(s) Bed
Deluxe Room

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Toilet paper, Hairdryer, Shower cap, Toilet, Private bathroom, Conditioner, Body soap, Shampoo, Free toiletries, Bath or shower, Shower, Towels

General

Tile/Marble floor, Laptop safe, Trash cans, Ironing facilities, Key card access, Smoke Alarm, Air conditioning, Iron, Fan, Safety deposit box, Private entrance

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone, Cable channels, Streaming service (like Netflix)

Outdoors

Balcony

Living Area

Desk, Seating area

View

Garden view, View, Lake view

Services

Wake-up service

Bedroom

Cribs, Wardrobe or closet, Linens

Kitchen

Cleaning products, Coffee machine

Accessibility

Upper floors accessible by stairs only

Pool and Spa

Pool towels

Room amenities

Socket near the bed, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Suite
Room Type: Suite
Room Size: 75 m2
1 King bed(s) Bed
1 Sofa bed Bed
Suite

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Toilet paper, Hairdryer, Shower cap, Toilet, Private bathroom, Conditioner, Body soap, Shampoo, Free toiletries, Bath or shower, Shower, Towels, Spa tub

General

Tile/Marble floor, Laptop safe, Trash cans, Ironing facilities, Key card access, Smoke Alarm, Air conditioning, Iron, Fan, Safety deposit box, Private entrance

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone, Cable channels, Streaming service (like Netflix)

Activities

Hot tub

Living Area

Sofa, Desk, Seating area

View

Garden view, View, Lake view

Services

Wake-up service

Bedroom

Cribs, Wardrobe or closet, Linens

Kitchen

Cleaning products, Coffee machine

Outdoors

Terrace

Accessibility

Entire unit located on ground floor

Room amenities

Sofa bed, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
King Suite
Room Type: Suite
Room Size: 32 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Toilet paper, Hairdryer, Shower cap, Toilet, Private bathroom, Conditioner, Body soap, Shampoo, Free toiletries, Bath or shower, Shower, Towels

General

Tile/Marble floor, Laptop safe, Trash cans, Ironing facilities, Key card access, Smoke Alarm, Air conditioning, Iron, Fan, Safety deposit box, Private entrance

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone, Cable channels, Streaming service (like Netflix)

Outdoors

Private pool, Balcony

Living Area

Desk, Seating area

View

Garden view, View

Services

Wake-up service

Bedroom

Cribs, Wardrobe or closet, Linens

Kitchen

Cleaning products, Coffee machine

Accessibility

Upper floors accessible by stairs only

Pool and Spa

Rooftop pool, Pool with a view, Pool towels, Plunge pool

Room amenities

Socket near the bed, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Superior Suite
Room Type: Suite
Room Size: 55 m2
1 Sofa bed Bed
1 Queen bed(s) Bed
Superior Suite

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Toilet paper, Hairdryer, Shower cap, Toilet, Private bathroom, Conditioner, Body soap, Shampoo, Free toiletries, Bath or shower, Shower, Towels, Spa tub

General

Tile/Marble floor, Laptop safe, Trash cans, Ironing facilities, Key card access, Smoke Alarm, Air conditioning, Iron, Fan, Safety deposit box, Private entrance

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone, Cable channels, Streaming service (like Netflix)

Activities

Hot tub

Living Area

Sofa, Desk, Seating area

View

Garden view, View

Services

Wake-up service

Bedroom

Cribs, Wardrobe or closet, Linens

Kitchen

Cleaning products, Coffee machine

Outdoors

Terrace

Accessibility

Entire unit located on ground floor

Room amenities

Sofa bed, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this property pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Bacalar hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Bacalar hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Bacalar hotel starts from $368 per night with includes Pool, View, Ocean View, Spa, Bar, Breakfast, Oceanfront, Business Services, Child Friendly, Hot Tub, Restaurant, Parking, Pet Friendly, Security/Safety, Wellness Facilities, Entertainment, Air Conditioner, Transportation/Shuttle, Sports/Activities, Guest Services, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Bacalar hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Bacalar hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.