Na Balam Hotel | Hotel in Isla Mujeres

| 8.2 (848 Reviews) |  1 Bathroom
Centro - Supmza 001 Hotel | Na Balam Hotel

Hotel in Centro - Supmza 001, Isla Mujeres

Guests at this beach hotel will appreciate convenient onsite amenities such as airport transportation and complimentary wireless internet access.
Na Balam Hotel offers 21 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and hair dryers can be requested.
Recreational amenities at the hotel include an outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Show more

Amenities

Air Conditioner
Pool
TV
View
Ocean View
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Child Friendly
Internet

Policies

Check-in
Check-in start time: 3 pm; check-in end time: 11 pm contactless check-in available early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon contactless check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are not available.
Payment Policy
Airport shuttle fee: usd 120 per vehicle (roundtrip) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Bob
Jan 31, 2026 07:42:41 AM
Review Score:   10
Summary: What a wonderful stay! We decided to spluge a little since Na Balam costs more than the budget hotels we usually frequent. It was worth every penny! Such a cozy little resort with a jungle feel, but you cross the street for your complimentary sumptious breakfast, and right outside the restaurant is the beach! The complimentary beach beds are very comfortable. Beach club servers are there if you need food and beverage, but they are not intrusive. Wanted to mention Melita, who greeted us when we checked in after a horrible travel day. She immediately put us at ease and explained everything that would make our stay enjoyable. After this cool experience, I don't see how we can stay anywhere else in Isla Mujeres!
See All Reviews

FAQ's

Is this Na Balam Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Na Balam Hotel?

Check-in time for Na Balam Hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Na Balam Hotel have a swimming pool?

Yes, this Na Balam Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Na Balam Hotel?

Best-rates for the Na Balam Hotel starts from $260 per night with includes Transportation/Shuttle, Security/Safety, Wellness Facilities, Toiletries, Internet, TV, View, Business Services, Restaurant, Air Conditioner, Ocean View, Balcony/Terrace, Bedding/Linens, Bar, Child Friendly, Pool, Accessibility, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Na Balam Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Na Balam Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Na Balam Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Na Balam Hotel?

Based on the information reported by the owner or manager, the Na Balam Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Na Balam Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD260
You will be redirected to  
Hot Deal - It has been viewed 16 times today
Not the right fit? Check out our other properties in Centro - Supmza 001
Just steps from downtown with balcony From US $151
         

9.6 (5 Reviews)
Hotel
  • TV
  • Balcony/Terrace
  • Security/Safety
Casa Sirena Hotel Isla Mujeres From US $179
         

|
9.9 (27 Reviews)
Bed & Breakfast
  • Air Conditioner
  • Pool
  • Designated Smoking Area
Hotel Secreto From US $256
         

|
9.6 (327 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pool
1BR with balcony From US $134
         

10.0 (2 Reviews)
Hotel
  • Air Conditioner
  • Pool
  • TV
Posada Paso Del Sol From US $34
         

8.4 (419 Reviews)
Hotel
  • Air Conditioner
  • Designated Smoking Area
  • Child Friendly
Casa del Jaguar Beach Hotel From US $727
         

|
9.6 (81 Reviews)
Hotel
  • Air Conditioner
  • Pool
  • View
Hotel Isleño From US $187
         

|
7.1 (134 Reviews)
Hotel
  • Air Conditioner
  • Balcony/Terrace
  • Child Friendly
Ixchel Beach Hotel From US $637
         

|
9.4 (1008 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pool
The Mermaid and The Pearl Boutique Hotel From US $109
         

|
9.3 (240 Reviews)
Bed & Breakfast
  • Air Conditioner
  • Pool
  • Designated Smoking Area
Lotus Beach Hotel - Adults Only From US $635
         

|
9.4 (118 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pool
Sea Hawk Suites From US $95
         

9.3 (153 Reviews)
Hotel
  • Air Conditioner
  • View
  • Ocean View
Hotel Secreto From US $264
         

|
9.2 (114 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pool
Ixchel Beach Hotel From US $427
         

|
9.0 (722 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pool
Imperla Hotel From US $127
         

|
9.0 (692 Reviews)
Hotel
  • Air Conditioner
  • Security/Safety
  • Sports/Activities
Casa Barco Hotel Boutique From US $109
         

8.9 (555 Reviews)
House
  • Air Conditioner
  • Pool
  • View
Florita39 From US $165
         

8.9 (53 Reviews)
Hotel
  • Air Conditioner
  • Pool
  • View
Casa del Jaguar Beach Hotel From US $485
         

|
8.8 (245 Reviews)
Hotel
  • Air Conditioner
  • Pool
  • View
Antillas From US $71
         

8.7 (263 Reviews)
Hotel
  • Air Conditioner
  • Pet Friendly
  • Pool
Fitz-Mar From US $86
         

8.6 (426 Reviews)
Hotel
  • Air Conditioner
  • Security/Safety
  • Guest Services
Xbulu-Ha From US $99
         

8.6 (317 Reviews)
Hotel
  • Air Conditioner
  • TV
  • Security/Safety
Bartolome Oceanfront Suites From US $137
         

|
8.6 (222 Reviews)
Hotel
  • Air Conditioner
  • Pool
  • View