Na Balam Hotel | Hotel in Isla Mujeres

| 8.2 (860 Reviews) |  1 Bathroom
Centro - Supmza 001 Hotel | Na Balam Hotel

Hotel in Centro - Supmza 001, Isla Mujeres

Guests at this beach hotel will appreciate convenient onsite amenities such as airport transportation and complimentary wireless internet access.
Na Balam Hotel offers 21 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and hair dryers can be requested.
Recreational amenities at the hotel include an outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Pool
TV
View
Ocean View
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Child Friendly
Internet

Facility Overview

Bathrooms
  • Free toiletries
  • Towels
  • Hair dryer (on request)
  • Shower
Bedroom
  • Ceiling fan
  • Air conditioning (climate-controlled)
  • Access via exterior corridors
  • Individually furnished
  • Safe
  • Individually decorated
Breakfast
  • 1 beach bar and 1 bar
  • 1 restaurant
  • Free bottled water
Parking
  • Ferry terminal shuttle (surcharge)
  • No onsite parking available
  • Airport shuttle at scheduled times, on request
  • Roundtrip airport shuttle (surcharge) from 6:00 AM - 11:30 PM
Accessibility
  • This property does not have elevators
Activities
  • Parasailing
  • Scuba diving
  • Boat tours
  • Whale watching
  • Theme parks
  • Fishing
  • Skydiving
  • Snorkeling
  • Bicycle rentals
  • Ecotours
  • Sailing
  • Scooter/moped rentals
  • Kayaking
  • Outdoor pool
Entertainment
  • 32-inch flat-screen TV
  • Satellite channels
General
  • Front-desk safe
  • Banquet hall
  • English
  • Spanish
  • Beach towels
  • Smoke-free property
Guest Services
  • Outdoor pool
  • Tour/ticket assistance
  • Daily housekeeping
  • Wedding services
  • Front desk (limited hours)
  • Multilingual staff
Internet
  • Available in some public areas: Free WiFi
Outdoors
  • Beach loungers
  • Terrace
  • Garden
  • Beach umbrellas
  • Pool umbrellas

Policies

Check-in
Check-in start time: 3 pm; check-in end time: 11 pm contactless check-in available early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon contactless check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are not available.
Payment Policy
Airport shuttle fee: usd 120 per vehicle (roundtrip) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number 003-007-001607/2025 special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Cecilie
Feb 28, 2026 06:56:59 PM
Review Score:   8
Summary: Central. Close to the beach. Good breakfast. Free sunbeds. Good beds.
See All Reviews

Room Arrangement

Room Info Facilities
Poolside Suite
Room Size: 732 square feet m2
3 Double Beds and King Bed
Poolside Suite

General

Square feet - 732, Private bathroom, Pool view, No cribs (infant beds), Number of bedrooms - 1, Bed count maximum 3, Square meters - 68, Ping - 21, Bed count minimum 3
Poolside Room
Room Size: 581 square feet m2
2 Double Beds
Poolside Room

General

Square meters - 54, Private bathroom, Number of bedrooms - 1, Ping - 16.33, Square feet - 581, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Master Suite with Pool View
Room Size: 689 square feet m2
2 King Bed and Double Sofa Bed
Master Suite with Pool View

General

Square feet - 689, Number of bedrooms - 1, Smooth flooring in room, Ping - 19, Square meters - 64, Bathrobes, Private bathroom, Pool view, No cribs (infant beds), Separate sitting area, Balcony, Bed count minimum 2, Bed count maximum 2
Two Bedroom Suite
Room Size: 1119 square feet m2
2 King Beds
Two Bedroom Suite

General

Private bathroom, Ping - 31.45, Number of bedrooms - 2, Square meters - 104, Separate sitting area, Square feet - 1119, Number of living rooms 1, Bed count minimum 2, Separate dining area, Free cribs/infant beds, Bed count maximum 2

FAQ's

Is this Na Balam Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Na Balam Hotel?

Check-in time for Na Balam Hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Na Balam Hotel have a swimming pool?

Yes, this Na Balam Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Na Balam Hotel?

Best-rates for the Na Balam Hotel starts from $202 per night with includes Air Conditioner, Transportation/Shuttle, Security/Safety, Business Services, Guest Services, Child Friendly, Pool, TV, View, Bar, Toiletries, Internet, Ocean View, Accessibility, Wellness Facilities, Balcony/Terrace, Bedding/Linens, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Na Balam Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Na Balam Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Na Balam Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Na Balam Hotel?

Based on the information reported by the owner or manager, the Na Balam Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Na Balam Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD202
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