Poza Clara Sanctuary Hotel | Hotel in Bacalar

| 9.0 (108 Reviews) |  1 Bathroom
Mario Villanueva Madrid Hotel | Poza Clara Sanctuary Hotel

Hotel in Mario Villanueva Madrid, Bacalar

Hotel with a nearby private beach, 4-minute walk to Laguna Bacalar Ecological Park
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a snack bar/deli, coffee/tea in a common area, and a garden are onsite.
Poza Clara Sanctuary Hotel offers 7 accommodations, which are accessible via exterior corridors and feature private pools and safes. Accommodations offer separate sitting areas. 32-inch Smart televisions come with premium cable channels and Netflix.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hair dryers can be requested.


Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
View
Private Pool
Balcony/Terrace
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shampoo
  • Shower
  • Hair dryer
  • Private bathroom
  • Free toiletries
  • Toilet paper
  • Towels
  • Soap
Bedroom
  • Air conditioning (climate-controlled)
  • Free rollaway beds
  • Ceiling fan
  • Bed sheets
  • Free cribs/infant beds
  • Safe
  • Guidebooks/recommendations
  • Separate sitting area
  • Iron/ironing board
  • Electrical adapters/chargers
  • Access via exterior corridors
  • Private pool
Breakfast
  • 1 bar
  • Free English breakfast available daily 8:00 AM–11:00 AM
  • Coffee/tea in common area(s)
  • 1 restaurant
  • Coffee/tea maker
  • Free tea bags/instant coffee
Parking
  • Wheelchair-accessible parking available
  • Street parking available
  • Free offsite parking
  • Free self parking on site
Accessibility
  • This property does not have elevators
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
Activities
  • Free beach club
  • Kayaking
  • Private beach (direct access)
  • Boat tours
  • Outdoor pool
Entertainment
  • 32-inch Smart TV
  • Cable channels
  • Premium channels
  • Netflix
  • Streaming services
General
  • English
  • Spanish
  • Smoke-free property
  • Mosquito nets
Guest Services
  • Free rollaway/extra beds
  • Snack bar/deli
  • Outdoor pool
  • Free cribs/infant beds
  • Daily housekeeping
  • Luggage storage
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Dock
  • Terrace
  • Picnic area
  • Garden
  • Pool umbrellas
  • Pool sun loungers

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: 2:00 am minimum check-in age: 21
Check-out
Check-out before noon
Child Policy
Children are welcome. free rollaway/extra beds! free cribs (infant beds)!
Payment Policy
Pet fee: mxn 500 per pet, per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 33 lbs per pet) food and water bowls are available pets allowed for an extra charge of mxn 500 per pet, per night welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

ERIC
Aug 6, 2025 08:14:50 PM
Review Score:   10
Summary: The Poza Clara staff were amazing and helpful. I advised the hotel it was a bday gift for my wife, and they made a beautiful floral arrangement on the bedding. Thank you! The associated restaurant was not so good. Food was overcooked and server had a poor attitude. Better to go next door to Ixchel food.
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Room, 1 King Bed, Pool View
Room Size: 431 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, Pool View

General

Mini-fridge, Cookware, dishware, and utensils, Square meters - 40, Pool view, Number of bedrooms - 1, Ping - 12, Stovetop, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, Square feet - 431
Superior Room, 1 Queen Bed, Balcony
Room Size: 258 square feet m2
1 Queen Bed
Superior Room, 1 Queen Bed, Balcony

General

Square feet - 258, Number of bedrooms - 1, Ping - 7, Stovetop, Square meters - 24, Extra bed count 1, Balcony or patio, Mini-fridge, Cookware, dishware, and utensils, Pool view, Balcony, Bed count minimum 1, Bed count maximum 1
Standard Double or Twin Room, Pool View
Room Size: 258 square feet m2
2 Double Beds
Standard Double or Twin Room, Pool View

General

Square feet - 258, Pool view, Number of bedrooms - 1, Ping - 7, Square meters - 24, Extra bed count 1, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Poza Clara Sanctuary Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Poza Clara Sanctuary Hotel have a swimming pool?

Yes, this Poza Clara Sanctuary Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Poza Clara Sanctuary Hotel?

Best-rates for the Poza Clara Sanctuary Hotel starts from $92 per night with includes Restaurant, Bar, Entertainment, Laundry, Parking, TV, View, Balcony/Terrace, Bedding/Linens, Toiletries, Guest Services, Internet, Air Conditioner, Breakfast, Child Friendly, Wellness Facilities, Kitchen, Pool, Private Pool, Accessibility, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Poza Clara Sanctuary Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Poza Clara Sanctuary Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Poza Clara Sanctuary Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Poza Clara Sanctuary Hotel?

Based on the information reported by the owner or manager, the Poza Clara Sanctuary Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Poza Clara Sanctuary Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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