Is this Sheraton Hai Phong pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Sheraton Hai Phong have a swimming pool?

Yes, this Sheraton Hai Phong has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sheraton Hai Phong?

Best-rates for the Sheraton Hai Phong starts from $86 per night with includes Balcony/Terrace, Spa, Bar, Kitchen, Air Conditioner, Parking, Wellness Facilities, Guest Services, Hot Tub, Internet, Laundry, TV, Wheelchair Accessible, Business Services, Breakfast, Pool, Accessibility, Security/Safety, Bedding/Linens, Restaurant, Toiletries, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Sheraton Hai Phong a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sheraton Hai Phong wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sheraton Hai Phong is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sheraton Hai Phong?

Based on the information reported by the owner or manager, the Sheraton Hai Phong indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sheraton Hai Phong?

Based on the information reported by the owner or manager, details for the cancellation policy for the Sheraton Hai Phong are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Sheraton Hai Phong | Hotel in Hai Phong

Name: Sheraton Hai Phong
Address: Hai Phong, Hai Phong, Vietnam, VN
Price range: Prices for upcoming dates start at $86 per night
Rating: 9

| 9.0 (257 Reviews) | 1 Bathroom

Hotel in Hai Phong

Luxury hotel with 2 restaurants connected to a shopping center in Hai Phong
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a 24-hour business center are onsite.
Housekeeping is available on request.
Sheraton Hai Phong offers 362 air-conditioned accommodations with minibars and safes. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Hai Phong hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathrobes

Shower/tub combination

Towels

Private bathroom

Free toiletries

Hair dryer

Bedroom

Rollaway/extra beds (surcharge)

Pillow menu

Bed sheets

Air conditioning

Free cribs/infant beds

Blackout drapes/curtains

Recycling

Slippers

Safe

Water-efficient showers only

Desk

Phone

Energy-saving switches

Soundproofing

Breakfast

1 bar

24-hour room service

2 restaurants and 1 coffee shop/cafe

Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: VND 396900 for adults and VND 396900 for children

Electric kettle

Minibar

Free bottled water

Parking

Wheelchair-accessible parking available

24-hour roundtrip airport shuttle (surcharge)

Free self parking on site

Accessibility

Elevator door width (inches): 40

Wheelchairs available on site

Wheelchair-accessible pool

Wheelchair-accessible spa

Wheelchair-accessible lounge

Wheelchair-accessible registration desk

Accessible airport shuttle

Visual fire alarm

Elevator

Wheelchair-accessible path of travel

Wheelchair-accessible concierge desk

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Wheelchair-accessible parking

1 on-site accessible parking spaces

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible restaurant

Activities

Full-service spa

24-hour fitness center

Shopping mall

Indoor pool

Entertainment

LCD TV

Cable channels

General

Conference space (9741 square feet)

24-hour business center

Meeting rooms - 4

Front-desk safe

Elevator

Banquet hall

Chinese (Mandarin)

Vietnamese

English

Biodegradable coffee stirrers

Comprehensive food waste policy

Vegan dining options

Comprehensive recycling policy

Vegetarian dining options

Smoke-free property

No plastic coffee stirrers

Rooftop garden

Guest Services

Free cribs/infant beds

Rollaway/extra beds (surcharge)

Indoor pool

Soundproofed rooms

Concierge services

Luggage storage

Change of bedsheets (on request)

Multilingual staff

Porter/bellhop

Wedding services

Dry cleaning service

Tour/ticket assistance

Daily housekeeping

24-hour front desk

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Garden

Terrace

Spa

Spa open daily

Sauna

Steam room

Hot tub

Massages

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon express check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for vnd 1270500.0 per night. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately vnd 396900 for adults and vnd 396900 for children airport shuttle fee: vnd 2079000 per vehicle (roundtrip, maximum occupancy 2) airport shuttle fee per child: vnd 2079000 (roundtrip) rollaway bed fee: vnd 1270500.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

Chun Leong

Nov 14, 2025 01:23:52 PM

Review Score: 8

Summary: Loved the view from room. Appreciate if more complimentary water is given.

See All Reviews

Room Arrangement

Room Info	Facilities
Presidential Suite, 1 Double Bed (View) Room Size: 3229 square feet m² 1 Double Bed	General Ping - 91, Number of living rooms 0, Number of bedrooms - 0, Square feet - 3229, Square meters - 300, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Number of bathrooms - 1
Deluxe Room, 2 Twin Beds Room Size: 388 square feet m² 2 Twin Beds	General Ping - 11, Square meters - 36, Square feet - 388, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Club Room, 1 King Bed Room Size: 463 square feet m² 1 King Bed	General Square meters - 43, Number of living rooms 0, Number of bedrooms - 0, Ping - 13, Bed count minimum 1, Extra bed count 1, Square feet - 463, Bed count maximum 1, City view, Number of bathrooms - 1
Club Room, 2 Twin Beds Room Size: 463 square feet m² 2 Twin Beds	General Square meters - 43, Number of living rooms 0, Number of bedrooms - 0, Ping - 13, Extra bed count 1, Square feet - 463, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
Deluxe Room, 1 King Bed Room Size: 388 square feet m² 1 King Bed	General Outdoor spaces not available, Ping - 11, Square meters - 36, Square feet - 388, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Executive Suite, 1 King Bed Room Size: 861 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square meters - 80, Ping - 24, Square feet - 861, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Number of bathrooms - 1