Is this Sheraton Hanoi Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Sheraton Hanoi Hotel?

Check-in time for Sheraton Hanoi Hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Sheraton Hanoi Hotel have a swimming pool?

Yes, this Sheraton Hanoi Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sheraton Hanoi Hotel?

Best-rates for the Sheraton Hanoi Hotel starts from $139 per night with includes Business Services, Fireplace/Heating, Restaurant, Bar, Guest Services, Parking, Balcony/Terrace, Security/Safety, Laundry, Entertainment, Breakfast, Internet, Air Conditioner, Pool, Transportation/Shuttle, Designated Smoking Area, Wellness Facilities, Child Friendly, Sports/Activities, Spa, Hot Tub, Kitchen, View, Wheelchair Accessible, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Sheraton Hanoi Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sheraton Hanoi Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sheraton Hanoi Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sheraton Hanoi Hotel?

Based on the information reported by the owner or manager, the Sheraton Hanoi Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sheraton Hanoi Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Sheraton Hanoi Hotel | Hotel in Hanoi

Name: Sheraton Hanoi Hotel
Address: Hanoi, Vietnam, VN
Price range: Prices for upcoming dates start at $139 per night
Rating: 8.9

| 8.9 (88 Reviews) | 10 Bathrooms 33 Guests

Hotel in Quang An, Hanoi

The luxurious Sheraton Hanoi Hotel features picturesque views of the West Lake, and is within a 10-minute drive of downtown Hanoi and the Hoan Kiem Lake. It offers modern accommodations with an outdoor pool, a fitness center and free on-site parking. Spacious guest rooms are equipped with separate shower room and bathroom, personal safety box, Wi-Fi internet, flat-screen TV with cable channels and complimentary tea/coffee. The hotel features a 24-hour fitness center with gym equipment, sauna rooms, Jacuzzi and spa. All-day dining restaurant – Oven D’or - serves international buffet. Fine-dining restaurant - Hemispheres - feature steak and seafood specialties. Lobby Lounge offers light meals, coffee, afternoon tea and drinks throughout the day. Bar Déjà Vu provides a lively atmosphere for evening snacks and alcohol drinks. Sheraton Hanoi Hotel is adjust to the iconic West Lake, 20 minutes walk to Tran Quoc Pagoda and 5 minutes drive to Ho Chi Minh Mausoleum and One Pillar Pagoda, 15 minutes drive to the famous Water Puppet Theater, Dong Xuan Market and the Temple of Literature. Without traffic jam, it takes 25 minutes to drive from the hotel to Noi Bai International Airport.

Sheraton Hanoi Hotel is located in Hanoi.

This 299 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Designated Smoking Area, Wellness Facilities, Child Friendly, and several others. This is a 5 star rated property and has over 88 reviews with the average score of 8.9 . Coming to Hanoi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 299 Bedrooms Hotel if you want to learn more about this place in Hanoi. These details are authentic, as they are provided by our partner, booking.com.

This Sheraton Hanoi Hotel in Hanoi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sheraton Hanoi Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Breakfast

Restaurant

Fruit

Wine/Champagne

Kids' meals

Snack bar

Special diet meals (on request)

Breakfast in the room

Kid-friendly buffet

Parking

Parking

Private Parking

Parking garage

Parking on site

Free parking

Accessibility

Visual aids (Braille)

Toilet with grab rails

Wheelchair accessible

Lowered sink

Activities

Happy hour

Fitness center

Facial treatments

Themed dinners

Head massage

Neck massage

Tennis court

Body treatments

Back massage

Hot tub/Jacuzzi

Fitness

Light therapy

Full-body massage

Yoga classes

Tennis equipment

Fitness classes

Spa facilities

Personal trainer

Hand massage

Sauna

Foot massage

Pool table

Couples' massage

Massage

Locker rooms

Beauty services

Spa lounge/Relaxation area

General

Heating

Air conditioning

Non-smoking rooms

Facilities for disabled guests

Designated smoking area

Elevator

Family rooms

Safe

Wifi in all areas

Guest Services

ATM on site

Ironing service

Meeting/Banquet facilities

Dry cleaning

Suit press

Airport shuttle

24-hour front desk

Babysitting/Child services

Concierge

Private check-in/out

Room service

Packed lunches

Baggage storage

Tour desk

Currency exchange

Daily housekeeping

Fax/Photocopying

Business center

Laundry

Invoice provided

Internet

Free Wifi

Wifi

Internet

Outdoors

Outdoor pool

Outdoor pool (seasonal)

Terrace

Garden

Sun deck

Security/Safety

Key card access

24-hour security

Key access

Smoke alarms

CCTV in common areas

Security alarm

Fire extinguishers

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Delivered food covered securely

Food can be delivered to guest accommodation

Breakfast to-go containers

Process in place to check health of guests

Access to healthcare professionals

Staff follow all safety protocols as directed by local authorities

Thermometers for guests provided by property

First aid kits available

Hand sanitizer in guest accommodation and common areas

Physical distancing rules followed

Spa

Swimming pool

Transportation/Shuttle

Airport drop-off

Airport pickup

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

Please note that guests are required to present the same credit card used to guarantee the booking when checking in / making payment at the hotel. the credit card must be valid throughout the stay, the property offers a special welcome amenities - a dish of local savories to booking.com guests, guests may experience some noise or light disturbances due to renovation work from 1/9/2025 until 30/9/2026.

Reviews

Value for money:

7.62

Location:

7.8

Staff:

8.94

Facilities:

8.02

Comfort:

8.67

Cleanliness:

8.45

Võ Hồng

Nov 24, 2025 08:00:00 AM

Review Score: 8

Vietnam

Reviewer Type: Family With Children

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe King, Guest room, 1 King Room Type: Double Room Size: 37 m² 1 King bed(s) Bed	Bathroom Bathtub, Private bathroom General Air conditioning, Interconnecting room(s) available, Iron, Soundproof, Safe, Carpeted, Trash cans Living Area Sofa, Sitting area, Desk Media & Technology Flat-screen TV Kitchen Dryer, Electric kettle Bedroom Wardrobe or closet, Childrens' cribs Room Amenities Sofa bed, Clothes rack
Deluxe Twin, Guest room, 2 Twin/Single Bed(s) Room Type: Double Room Size: 37 m² 2 Twin bed(s) Bed	Bathroom Bathtub, Private bathroom General Air conditioning, Interconnecting room(s) available, Iron, Soundproof, Safe, Carpeted, Trash cans Living Area Sofa, Sitting area, Desk Media & Technology Flat-screen TV Kitchen Dryer, Electric kettle Bedroom Wardrobe or closet, Childrens' cribs Room Amenities Sofa bed, Clothes rack
Grand Deluxe King, Guest room, 1 King, High floor Room Type: Double Room Size: 37 m² 1 King bed(s) Bed	Bathroom Bathtub, Private bathroom General Heating, Air conditioning, Interconnecting room(s) available, Iron, Soundproof, Safe, Carpeted, Trash cans Living Area Sofa, Sitting area, Desk Media & Technology Flat-screen TV View View Kitchen Dryer, Electric kettle Bedroom Wardrobe or closet, Childrens' cribs Room Amenities Sofa bed, Clothes rack
Grand Deluxe Twin, Guest room, 2 Twin/Single Bed(s) Room Type: Double Room Size: 37 m² 2 Twin bed(s) Bed	Bathroom Bathtub, Private bathroom General Heating, Air conditioning, Interconnecting room(s) available, Iron, Soundproof, Safe, Carpeted, Trash cans Living Area Sofa, Sitting area, Desk Media & Technology Flat-screen TV View View Kitchen Dryer, Electric kettle Bedroom Wardrobe or closet, Childrens' cribs Room Amenities Sofa bed, Clothes rack
Sheraton Club King, Club level, Guest room, 1 King Room Type: Double Room Size: 37 m² 1 King bed(s) Bed	Bathroom Bathtub, Private bathroom General Heating, Air conditioning, Interconnecting room(s) available, Iron, Soundproof, Safe, Carpeted, Trash cans Living Area Sofa, Sitting area, Desk Media & Technology Flat-screen TV View View Kitchen Dryer, Electric kettle Bedroom Wardrobe or closet, Childrens' cribs Room Amenities Sofa bed, Clothes rack
Sheraton Club Twin, Club level, Guest room Room Type: Double Room Size: 37 m² 2 Twin bed(s) Bed	Bathroom Bathtub, Private bathroom General Heating, Air conditioning, Interconnecting room(s) available, Iron, Soundproof, Safe, Carpeted, Trash cans Living Area Sofa, Sitting area, Desk Media & Technology Flat-screen TV View View Kitchen Dryer, Electric kettle Bedroom Wardrobe or closet, Childrens' cribs Room Amenities Sofa bed, Clothes rack
Executive Suite, Club level, 1 Bedroom Executive Suite Room Type: Double Room Size: 67 m² 1 King bed(s) Bed	Bathroom Bathtub, Private bathroom General Heating, Air conditioning, Interconnecting room(s) available, Iron, Soundproof, Safe, Carpeted, Trash cans Living Area Sofa, Sitting area, Desk Media & Technology Flat-screen TV View View Kitchen Dryer, Electric kettle Bedroom Wardrobe or closet, Childrens' cribs Room Amenities Sofa bed, Clothes rack
Ambassador Suite, Club level, 1 Bedroom Suite, 1 King Room Type: Double Room Size: 112 m² 1 King bed(s) Bed	Bathroom Bathtub, Private bathroom General Heating, Air conditioning, Iron, Soundproof, Safe, Carpeted, Trash cans Outdoors Balcony Living Area Sofa, Sitting area, Desk Media & Technology Flat-screen TV View View Kitchen Dryer, Electric kettle Bedroom Wardrobe or closet, Childrens' cribs Room Amenities Sofa bed, Clothes rack
Presidential Suite, Club level, Suite, 1 King Room Type: Double Room Size: 126 m² 1 King bed(s) Bed	Bathroom Bathtub, Private bathroom General Heating, Air conditioning, Iron, Soundproof, Safe, Carpeted, Trash cans Outdoors Balcony Living Area Sofa, Sitting area, Desk Media & Technology Flat-screen TV View View Kitchen Dryer, Electric kettle Bedroom Wardrobe or closet, Childrens' cribs Room Amenities Sofa bed, Clothes rack
Imperial Suite, Club level, Suite, 1 King Room Type: Double Room Size: 176 m² 1 King bed(s) Bed	Bathroom Bathtub, Shower, Private bathroom, Bathtub or shower General Heating, Air conditioning, Interconnecting room(s) available, Iron, Soundproof, Safe, Carpeted, Trash cans Living Area Sofa, Sitting area, Desk Media & Technology Flat-screen TV View View Kitchen Dryer, Electric kettle Bedroom Wardrobe or closet, Childrens' cribs Room Amenities Sofa bed, Clothes rack

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4.0 (14 Reviews)

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Sheraton Hanoi Hotel | Hotel in Hanoi

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Hotel in Quang An, Hanoi

Amenities

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