Is this Sheraton Hanoi Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Sheraton Hanoi Hotel have a swimming pool?

Yes, this Sheraton Hanoi Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sheraton Hanoi Hotel?

Best-rates for the Sheraton Hanoi Hotel starts from $137 per night with includes Fireplace/Heating, Guest Services, Entertainment, Pool, Designated Smoking Area, TV, Wheelchair Accessible, Spa, Child Friendly, Security/Safety, Restaurant, Bar, Toiletries, Breakfast, Parking, Business Services, Sports/Activities, Kitchen, Internet, Laundry, Air Conditioner, Balcony/Terrace, Accessibility, Bedding/Linens, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Sheraton Hanoi Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sheraton Hanoi Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sheraton Hanoi Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sheraton Hanoi Hotel?

Based on the information reported by the owner or manager, the Sheraton Hanoi Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sheraton Hanoi Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Sheraton Hanoi Hotel | Hotel in Hanoi

Name: Sheraton Hanoi Hotel
Address: Hanoi, Hanoi, Vietnam, VN
Price range: Prices for upcoming dates start at $137 per night
Rating: 8.8

| 8.8 (426 Reviews) | 1 Bathroom

Hotel in Quang An, Hanoi

Luxury hotel with 2 restaurants and a full-service spa
Along with 2 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a poolside bar, and a snack bar/deli are onsite.
Housekeeping is available on request.
Sheraton Hanoi Hotel offers 299 accommodations with fireplaces and minibars. Beds feature Select Comfort mattresses. Televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Bathrobes

Private bathroom

Free toiletries

Towels

Shower/tub combination

Bedroom

Rollaway/extra beds (surcharge)

Bed sheets

Blackout drapes/curtains

Free cribs/infant beds

Air conditioning (climate-controlled)

Select Comfort bed

Safe

Fireplace

Energy-saving switches

Iron/ironing board

Slippers

Desk

Connecting rooms available

Eco-friendly cleaning products provided

Electrical adapters/chargers

Laptop-friendly workspace

Recycling

Phone

Turndown service

LED light bulbs

Breakfast

24-hour room service

Buffet breakfast available for a fee daily 6:30 AM–10 AM: USD 25 for adults and USD 12.5 for children

2 restaurants and 1 coffee shop/cafe

1 poolside bar

Coffee/tea in common area(s)

Free bottled water

Coffee/tea maker

Minibar

Electric kettle

Parking

Limited onsite parking

24-hour roundtrip airport shuttle (surcharge)

Limo/town car service

Airport shuttle on request

Wheelchair-accessible parking and van parking available

Free self parking on site

Height restrictions apply for onsite parking

Accessibility

Wheelchair-accessible van parking

Lever door handles

Wheelchair-accessible path of travel

Visual fire alarm

Wheelchair-accessible lounge

Assistive listening devices in meeting rooms

Braille signage

Wheelchair-accessible concierge desk

Wheelchair-accessible restaurant

Elevator

Stair-free path to entrance

2 on-site accessible parking spaces

Low-height electrical outlets in bathroom

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible fitness center

Wheelchair-accessible parking

Elevator door width (inches): 43

Wheelchair-accessible registration desk height (inches): 45

Activities

Outlet shopping

Theme parks

Bicycle rentals

Health/beauty spa

Golfing

Designer stores

Steam room

Children's pool

Fitness classes

Outdoor tennis court

Foosball table

Full-service spa

Fitness center

Tennis

Yoga classes

Sauna

Outdoor pool

Shopping

Billiards/pool table

Entertainment

37-inch TV

Cable channels

General

Conference center (14854 square feet of space)

Meeting rooms - 10

Coworking space

Computer station

Banquet hall

Gift shop/newsstand

Water dispenser

Ballroom

Elevator

ATM/banking services

Free newspapers in lobby

Front-desk safe

English

Korean

Vietnamese

Dutch

Japanese

Chinese (Mandarin)

Vegan dining options

Reusable cups only

At least 80% lighting from LEDs

Biodegradable drinking straws

No plastic coffee stirrers

Comprehensive food waste policy

Couples dining

Rooftop garden

Biodegradable coffee stirrers

No plastic drinking straws

Comprehensive recycling policy

Designated smoking areas

No plastic water bottles

Vegetarian dining options

At least 80% of food locally-sourced

Guest Services

Rollaway/extra beds (surcharge)

Laundry facilities

Children's pool

Highchair

Free cribs/infant beds

Snack bar/deli

Outdoor pool

Tour/ticket assistance

Laundry facilities

Change of bedsheets (on request)

Daily housekeeping

Porter/bellhop

24-hour front desk

Wedding services

Concierge services

Dry cleaning service

Luggage storage

Turndown service

Multilingual staff

Internet

Available in all rooms: Free WiFi

Free in-room WiFi has a 3-device limit

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Pool umbrellas

Garden

Outdoor entertainment area

Terrace

Vegetable garden

Spa

Massage/treatment rooms

Body scrubs

3 treatment rooms

Aromatherapy

Massage - hot stone

Facials

Sauna

Manicures and pedicures

Spa open daily

Steam room

Body treatments

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight early check-in is available for a fee early check-in subject to availability express check-in available minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon express check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! one child 4 years old or younger stays free when using existing bedding. rollaway/extra beds are available for usd 35.31 per night. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately usd 25 for adults and usd 12.5 for children airport shuttle fee: usd 120 per vehicle (roundtrip, maximum occupancy 8) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: usd 35.31 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property uses wind and solar energy, plus eco-friendly cleaning products

Reviews

Philip

Jul 30, 2025 11:52:43 AM

Review Score: 10

Summary: Nice lake setting

See All Reviews

Room Arrangement

Room Info	Facilities
Room, 1 King Bed Room Size: 398 square feet m² 1 King Bed	General Square meters - 37.0, Number of living rooms 0, Number of bedrooms - 0, Courtyard view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 398, Number of bathrooms - 1, Ping - 11.19
Room, 2 Twin Beds Room Size: 398 square feet m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Toilet grab bar height (centimeters) - 84, Square meters - 37, Grab bar - near toilet, Extra bed count 1, Square feet - 398, Number of bathrooms - 1, Ping - 11.19, Roll-in shower width (centimeters) - 122, Toilet grab bar height (inches) - 33, Roll-in shower width (inches) - 48, Courtyard view, Roll-in shower, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed Room Size: 398 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square meters - 37, Lake view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 398, Number of bathrooms - 1, Ping - 11.19
Room, 2 Twin Beds Room Size: 398 square feet m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Ping - 11, Square meters - 37, Lake view, Extra bed count 1, Bed count minimum 2, Square feet - 398, Number of bathrooms - 1, Bed count maximum 2
Club Room, 1 King Bed Room Size: 398 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Ping - 11, Club level room, Square meters - 37, Lake view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 398, City view, Number of bathrooms - 1
Club Room, 2 Twin Beds Room Size: 398 square feet m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Club level room, Square meters - 37, Lake view, Extra bed count 1, Bed count minimum 2, Square feet - 398, City view, Number of bathrooms - 1, Ping - 11.19, Bed count maximum 2
Executive Suite, 1 Bedroom Room Size: 721 square feet m² 1 King Bed	General Number of living rooms 0, Executive level room, Square feet - 721, Number of bedrooms - 0, Separate sitting area, Ping - 20.26, Lake view, Bed count minimum 1, Extra bed count 1, Square meters - 67, Bed count maximum 1, Number of bathrooms - 1
Club Suite, 1 Bedroom Room Size: 1205 square feet m² 1 King Bed	General Number of living rooms 0, Executive level room, Number of bedrooms - 0, Square feet - 1205, Ping - 34, Separate sitting area, Lake view, Square meters - 112, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Club Suite, 1 King Bed Room Size: 1324 square feet m² 1 King Bed	General Number of living rooms 0, Executive level room, Number of bedrooms - 0, Lake view, Extra bed count 1, Number of bathrooms - 1, Square feet - 1324, Ping - 37.21, Separate sitting area, Square meters - 123, Bed count minimum 1, Bed count maximum 1, City view
Suite, 1 King Bed Room Size: 1894 square feet m² 1 King Bed	General Number of living rooms 0, Executive level room, Number of bedrooms - 0, Square feet - 1894, Separate sitting area, Ping - 53.23, Lake view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 176, Number of bathrooms - 1