Is this The Five Residences Hanoi pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Five Residences Hanoi have a swimming pool?

Yes, this The Five Residences Hanoi has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is The Five Residences Hanoi a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Five Residences Hanoi wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Five Residences Hanoi is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Five Residences Hanoi?

Based on the information reported by the owner or manager, the The Five Residences Hanoi indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Five Residences Hanoi?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Five Residences Hanoi | Hotel in Hanoi

Name: The Five Residences Hanoi
Address: Ba Dinh, Hanoi, Hanoi Province, Vietnam, VN
Price range: Prices for upcoming dates start at $213 per night
Rating: 9.2

| 9.2 (64 Reviews) | 1 Bathroom

Ba Dinh Hotel | The Five Residences Hanoi

Hotel in Ba Dinh, Hanoi

Luxury hotel with 2 indoor pools connected to a shopping center in Hanoi
This hotel features 2 indoor pools, a full-service spa, and a restaurant. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Change of towels is available on request.
The Five Residences Hanoi offers 116 air-conditioned accommodations with safes and complimentary bottled water. These individually furnished accommodations have separate sitting areas and include dining tables. Pillowtop beds feature premium bedding. A pillow menu is available. 57-inch Smart televisions come with premium cable channels. Accommodations at this 4.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with hydromassage showerheads, bathrobes, slippers, and designer toiletries.

This Hanoi hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include rice cookers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: anytime

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are available for vnd 800000.0 per day. cribs (infant beds) are not available.

Payment Policy

Airport shuttle fee: vnd 1000000.00 per vehicle (one-way, maximum occupancy 6) airport shuttle fee per child: vnd 1000000.00 (one-way) rollaway bed fee: vnd 800000.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

CHI NUN

Dec 24, 2025 01:27:42 AM

Review Score: 10

Summary: Room is cleaned and staff is nice

See All Reviews

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