The Fives Downtown Hotel - Curio Collection by Hilton | Hotel in Playa del Carmen

| 8.6 (764 Reviews) |  1 Bathroom
Centro Hotel | The Fives Downtown Hotel - Curio Collection by Hilton

Hotel in Centro, Playa del Carmen

2 restaurants, 2 outdoor pools, and a full-service spa are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
The Fives Downtown Hotel - Curio Collection by Hilton offers 133 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Playa del Carmen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include safes and phones. Housekeeping is provided daily.


2 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3 pm; check-in end time: 11:00 pm early check-in fee: usd 50 early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. cribs (infant beds) are not available.
Payment Policy
Fee for cooked-to-order breakfast: approximately usd 19 to 22 for adults, and usd 9.5 to 11 for children self parking fee: usd 18 per night pet fee: usd 25 per pet (varies based on length of stay) early check-in fee: usd 50 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 25 lbs per pet) pets allowed for an extra charge of usd 25 per pet (varies based on length of stay) pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed safety features at this property include a fire extinguisher and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Fatos
Apr 11, 2026 10:52:01 PM
Review Score:   8
Summary: This hotel overall was great: location is fantastic, the rooftop pool is amazing, staff are very friendly and helpful! The buffet breakfast was lovely too, a good selection of food & drinks. The food in the restaurant in the rooftop was also lovely - the shrimp tacos were a real highlight! Generally had a great stay. Two things that I took into account when giving 4 stars instead or 5: a small bottle of water (not even 500ml) in the restaurant in the rooftop costs around £4 which feels extortionate. Secondly, we booked a “courtyard view” room, however we’re placed in a room on the ground floor behind the lifts which meant we had no view, a window we couldn’t open and a generally dark room that smelled damp. When we asked it we could change our room, we were told they’d get back to us, which they didn’t. When we followed up, they said they couldn’t move us. We felt like the room, although spacious, wasn’t great - and it’s a shame customer service wasn’t the best on this point when we raised it.
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FAQ's

Is this Centro hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Centro hotel?

Check-in time for Centro hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Centro hotel have a swimming pool?

Yes, this Centro hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Centro hotel?

Best-rates for the Centro hotel starts from $116 per night with includes Wheelchair Accessible, Breakfast, Child Friendly, Kitchen, Spa, Hot Tub, Laundry, Accessibility, Security/Safety, Business Services, Wellness Facilities, Toiletries, TV, Balcony/Terrace, Bedding/Linens, Bar, Guest Services, Internet, Restaurant, Air Conditioner, Parking, Pool with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Centro hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Centro hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Centro hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Centro hotel?

Based on the information reported by the owner or manager, the Centro hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Centro hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD116
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