The West Hotel & Spa | Hotel in Hanoi

| 9.1 (1566 Reviews) |  7 Bathrooms  17 Guests
Hang Dao Hotel | The West Hotel & Spa

Hotel in Hang Dao, Hanoi

Located in Hanoi and with Thang Long Water Puppet Theater reachable within a 4-minute walk, The West Hotel & Spa provides concierge services, allergy-free rooms, a terrace, free WiFi throughout the property and a restaurant. This 3-star hotel offers a tour desk and luggage storage space. The property has room service, a 24-hour front desk and currency exchange for guests. The units are equipped with air conditioning, a flat-screen TV with satellite channels, a fridge, a electric tea pot, a bidet, free toiletries and a desk. With a private bathroom equipped with a shower and a hairdryer, some units at the hotel also provide guests with a city view. All guest rooms feature a closet. A buffet, American or Asian breakfast is available at the property. Popular points of interest near The West Hotel & Spa include Hanoi Old City Gate, Hoan Kiem Lake and Trang Tien Plaza. Noi Bai International Airport is 15 miles away, and the property offers a paid airport shuttle service.

The West Hotel & Spa is located in Hanoi.

This 30 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Designated Smoking Area, Sports/Activities, Wellness Facilities, and several others. This is a 3 star rated property and has over 1566 reviews with the average score of 9.1 . Coming to Hanoi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 30 Bedrooms Hotel if you want to learn more about this place in Hanoi. These details are authentic, as they are provided by our partner, booking.com.

This The West Hotel & Spa in Hanoi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The West Hotel & Spa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Designated Smoking Area
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Wine/Champagne
  • Fruit
  • Snack bar
Activities
  • Spa/Wellness packages
  • Body wrap
  • Facial treatments
  • Walking tours
  • Bike tours
  • Head massage
  • Body scrub
  • Tour or class about local culture
  • Neck massage
  • Body treatments
  • Back massage
  • Cooking class
  • Full-body massage
  • Spa facilities
  • Live music/Performance
  • Spa
  • Hand massage
  • Waxing services
  • Foot massage
  • Couples' massage
  • Massage
  • Beauty services
  • Spa lounge/Relaxation area
General
  • Heating
  • Air conditioning
  • Non-smoking rooms
  • Designated smoking area
  • Elevator
  • Family rooms
  • Wifi in all areas
  • Soundproof rooms
  • Smoke-free property
Guest Services
  • Room service
  • Baggage storage
  • Car rental
  • Currency exchange
  • Airport shuttle
  • Airport shuttle (additional charge)
  • 24-hour front desk
  • Express check-in/out
  • Concierge
  • Daily housekeeping
  • Tour desk
  • Shuttle service (additional charge)
  • Shuttle service
  • Laundry
  • Private check-in/out
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Terrace
Security/Safety
  • Key card access
  • 24-hour security
  • Key access
  • CCTV outside property
  • Smoke alarms
  • CCTV in common areas
  • Security alarm
  • Fire extinguishers
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Hand sanitizer in guest accommodation and common areas
  • Cashless payment available
  • Physical distancing rules followed
  • Contactless check-in/out
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Delivered food covered securely
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
9.23
Location:
9.73
Staff:
9.63
Facilities:
8.91
Comfort:
9.14
Cleanliness:
9.17
Tristan
Dec 12, 2025 08:00:00 AM
Review Score:   10
United Kingdom
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Centrally located in the old town, big balcony, and they made a bed with two swans and rose petals, amazing and romantic, will stay there again.
Summary: I would stay again
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Double Room
Room Type: Double
Room Size: 25 m2
1 Queen bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Towels/Sheets (extra fee), Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom

Media & Technology

Satellite channels, Telephone, TV, Flat-screen TV, Cable channels

General

Key card access, Air conditioning, Key access, Tile/Marble floor, Iron, Hypoallergenic, Soundproof, Fire extinguisher, Smoke Alarm, Trash cans

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

Living Area

Sitting area, Desk

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack, Socket near the bed

Cleanliness & disinfection

Hand sanitizer
Deluxe Double Room with City View
Room Type: Double
Room Size: 25 m2
1 Queen bed(s) Bed
Deluxe Double Room with City View

Food & Drink

Minibar, Bottle of water

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Towels/Sheets (extra fee), Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom

Media & Technology

Satellite channels, Telephone, TV, Flat-screen TV, Cable channels

General

Key card access, Air conditioning, Key access, Tile/Marble floor, Iron, Hypoallergenic, Soundproof, Fire extinguisher, Smoke Alarm, Trash cans

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

Living Area

Sitting area, Desk

View

City view, Quiet street view, View

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack, Socket near the bed

Cleanliness & disinfection

Hand sanitizer
Triple Room with City View
Room Type: Triple
Room Size: 36 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed
Triple Room with City View

Food & Drink

Minibar, Bottle of water

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Towels/Sheets (extra fee), Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom

Media & Technology

Satellite channels, Telephone, TV, Flat-screen TV, Cable channels

General

Key card access, Air conditioning, Key access, Tile/Marble floor, Iron, Hypoallergenic, Soundproof, Fire extinguisher, Smoke Alarm, Trash cans

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

Living Area

Sitting area, Desk

View

City view, Quiet street view, View

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack, Socket near the bed

Cleanliness & disinfection

Hand sanitizer
Junior Suite with Balcony
Room Type: Suite
Room Size: 30 m2
1 Queen bed(s) Bed
Junior Suite with Balcony

Food & Drink

Minibar, Bottle of water

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Towels/Sheets (extra fee), Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom

Media & Technology

Satellite channels, Telephone, TV, Flat-screen TV, Cable channels

General

Key card access, Air conditioning, Key access, Tile/Marble floor, Iron, Hypoallergenic, Soundproof, Fire extinguisher, Smoke Alarm, Trash cans

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Patio, Balcony

Kitchen

Refrigerator, Electric kettle

Living Area

Sitting area, Desk

View

City view, Quiet street view, View

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack, Socket near the bed

Exclusive services

Complimentary breakfast in the executive lounge

Cleanliness & disinfection

Hand sanitizer
Superior Double Room
Room Type: Double
Room Size: 23 m2
1 Queen bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Towels/Sheets (extra fee), Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom

Media & Technology

Satellite channels, Telephone, TV, Flat-screen TV, Cable channels

General

Key card access, Air conditioning, Key access, Tile/Marble floor, Iron, Hypoallergenic, Soundproof, Fire extinguisher, Smoke Alarm, Trash cans

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

Living Area

Sitting area, Desk

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack, Socket near the bed

Cleanliness & disinfection

Hand sanitizer
Deluxe Twin Room
Room Type: Twin
Room Size: 27 m2
2 Twin bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Towels/Sheets (extra fee), Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom

Media & Technology

Satellite channels, Telephone, TV, Flat-screen TV, Cable channels

General

Key card access, Air conditioning, Key access, Tile/Marble floor, Iron, Hypoallergenic, Soundproof, Fire extinguisher, Smoke Alarm, Trash cans

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

Living Area

Sitting area, Desk

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack, Socket near the bed

Cleanliness & disinfection

Hand sanitizer
Family Room
Room Type: Family
Room Size: 38 m2
2 Queen bed(s) Bed
Family Room

Food & Drink

Minibar, Bottle of water

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Towels/Sheets (extra fee), Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom

Media & Technology

Satellite channels, Telephone, TV, Flat-screen TV, Cable channels

General

Key card access, Air conditioning, Key access, Tile/Marble floor, Iron, Hypoallergenic, Soundproof, Fire extinguisher, Smoke Alarm, Trash cans

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

Living Area

Sitting area, Desk

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack, Socket near the bed

Cleanliness & disinfection

Hand sanitizer
Check Hotel Availability
Nightly rates from:
USD43
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