The West Hotel & Spa | Hotel in Hanoi

| 9.0 (1528 Reviews) |  7 Bathrooms  17 Guests
Hang Dao Hotel | The West Hotel & Spa

Hotel in Hang Dao, Hanoi

Located in Hanoi and with Thang Long Water Puppet Theater reachable within a 4-minute walk, The West Hotel & Spa provides concierge services, allergy-free rooms, a terrace, free WiFi throughout the property and a restaurant. This 3-star hotel offers a tour desk and luggage storage space. The property has room service, a 24-hour front desk and currency exchange for guests. The units are equipped with air conditioning, a flat-screen TV with satellite channels, a fridge, a electric tea pot, a bidet, free toiletries and a desk. With a private bathroom equipped with a shower and a hairdryer, some units at the hotel also provide guests with a city view. All guest rooms feature a closet. A buffet, American or Asian breakfast is available at the property. Popular points of interest near The West Hotel & Spa include Hanoi Old City Gate, Hoan Kiem Lake and Trang Tien Plaza. Noi Bai International Airport is 15 miles away, and the property offers a paid airport shuttle service.

The West Hotel & Spa is located in Hanoi.

This 30 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Accessibility, Sports/Activities, Wellness Facilities, and several others. This is a 3 star rated property and has over 1528 reviews with the average score of 9 . Coming to Hanoi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 30 Bedrooms Hotel if you want to learn more about this place in Hanoi. These details are authentic, as they are provided by our partner, booking.com.

This The West Hotel & Spa in Hanoi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The West Hotel & Spa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Designated Smoking Area
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Snack bar
  • Wine/Champagne
  • Fruit
Activities
  • Foot massage
  • Back massage
  • Body scrub
  • Massage
  • Walking tours
  • Hand massage
  • Spa facilities
  • Spa lounge/Relaxation area
  • Body wrap
  • Waxing services
  • Head massage
  • Full-body massage
  • Live music/Performance
  • Cooking class
  • Spa/Wellness packages
  • Body treatments
  • Bike tours
  • Spa
  • Couples' massage
  • Neck massage
  • Tour or class about local culture
  • Facial treatments
  • Beauty services
General
  • Air conditioning
  • Designated smoking area
  • Family rooms
  • Elevator
  • Smoke-free property
  • Soundproof rooms
  • Heating
  • Wifi in all areas
  • Non-smoking rooms
Guest Services
  • Private check-in/out
  • Laundry
  • Shuttle service
  • Currency exchange
  • Airport shuttle (additional charge)
  • Room service
  • 24-hour front desk
  • Tour desk
  • Car rental
  • Shuttle service (additional charge)
  • Airport shuttle
  • Daily housekeeping
  • Concierge
  • Baggage storage
  • Express check-in/out
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Terrace
Security/Safety
  • Smoke alarms
  • Fire extinguishers
  • 24-hour security
  • Key access
  • CCTV outside property
  • Key card access
  • Security alarm
  • CCTV in common areas
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Property cleaned by professional cleaning companies
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Cashless payment available
  • Physical distancing rules followed
  • Contactless check-in/out
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
9.23
Location:
9.73
Staff:
9.63
Facilities:
8.91
Comfort:
9.14
Cleanliness:
9.17
steve
Jan 15, 2026 08:00:00 AM
Review Score:   10
United Kingdom
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Great location ! Breakfast was great very friendly helpful staff
Summary: Great place to stay to explore the city ! Many places easy reached by walking
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Double Room
Room Type: Double
Room Size: 25 m2
1 Queen bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Conditioner, Towels, Toilet, Body soap, Free toiletries, Bathtub or shower, Private bathroom, Hairdryer, Toothbrush, Toilet paper, Shampoo, Bidet, Towels/Sheets (extra fee), Shower cap, Shower, Slippers

Media & Technology

Flat-screen TV, TV, Satellite channels, Cable channels, Telephone

General

Air conditioning, Hypoallergenic, Key access, Tile/Marble floor, Smoke Alarm, Key card access, Soundproof, Fire extinguisher, Iron, Trash cans

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Sitting area

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Cleanliness & disinfection

Hand sanitizer
Deluxe Double Room with City View
Room Type: Double
Room Size: 25 m2
1 Queen bed(s) Bed
Deluxe Double Room with City View

Food & Drink

Minibar, Bottle of water

Bathroom

Conditioner, Towels, Toilet, Body soap, Free toiletries, Bathtub or shower, Private bathroom, Hairdryer, Toothbrush, Toilet paper, Shampoo, Bidet, Towels/Sheets (extra fee), Shower cap, Shower, Slippers

Media & Technology

Flat-screen TV, TV, Satellite channels, Cable channels, Telephone

General

Air conditioning, Hypoallergenic, Key access, Tile/Marble floor, Smoke Alarm, Key card access, Soundproof, Fire extinguisher, Iron, Trash cans

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Sitting area

View

View, Quiet street view, City view

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Cleanliness & disinfection

Hand sanitizer
Triple Room with City View
Room Type: Triple
Room Size: 36 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed
Triple Room with City View

Food & Drink

Minibar, Bottle of water

Bathroom

Conditioner, Towels, Toilet, Body soap, Free toiletries, Bathtub or shower, Private bathroom, Hairdryer, Toothbrush, Toilet paper, Shampoo, Bidet, Towels/Sheets (extra fee), Shower cap, Shower, Slippers

Media & Technology

Flat-screen TV, TV, Satellite channels, Cable channels, Telephone

General

Air conditioning, Hypoallergenic, Key access, Tile/Marble floor, Smoke Alarm, Key card access, Soundproof, Fire extinguisher, Iron, Trash cans

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Sitting area

View

View, Quiet street view, City view

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Cleanliness & disinfection

Hand sanitizer
Junior Suite with Balcony
Room Type: Suite
Room Size: 30 m2
1 Queen bed(s) Bed
Junior Suite with Balcony

Food & Drink

Minibar, Bottle of water

Bathroom

Conditioner, Towels, Toilet, Body soap, Free toiletries, Bathtub or shower, Private bathroom, Hairdryer, Toothbrush, Toilet paper, Shampoo, Bidet, Towels/Sheets (extra fee), Shower cap, Shower, Slippers

Media & Technology

Flat-screen TV, TV, Satellite channels, Cable channels, Telephone

General

Air conditioning, Hypoallergenic, Key access, Tile/Marble floor, Smoke Alarm, Key card access, Soundproof, Fire extinguisher, Iron, Trash cans

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Patio, Balcony

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Sitting area

View

View, Quiet street view, City view

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Exclusive services

Complimentary breakfast in the executive lounge

Cleanliness & disinfection

Hand sanitizer
Superior Double Room
Room Type: Double
Room Size: 23 m2
1 Queen bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Conditioner, Towels, Toilet, Body soap, Free toiletries, Bathtub or shower, Private bathroom, Hairdryer, Toothbrush, Toilet paper, Shampoo, Bidet, Towels/Sheets (extra fee), Shower cap, Shower, Slippers

Media & Technology

Flat-screen TV, TV, Satellite channels, Cable channels, Telephone

General

Air conditioning, Hypoallergenic, Key access, Tile/Marble floor, Smoke Alarm, Key card access, Soundproof, Fire extinguisher, Iron, Trash cans

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Sitting area

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Cleanliness & disinfection

Hand sanitizer
Deluxe Twin Room
Room Type: Twin
Room Size: 27 m2
2 Twin bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Conditioner, Towels, Toilet, Body soap, Free toiletries, Bathtub or shower, Private bathroom, Hairdryer, Toothbrush, Toilet paper, Shampoo, Bidet, Towels/Sheets (extra fee), Shower cap, Shower, Slippers

Media & Technology

Flat-screen TV, TV, Satellite channels, Cable channels, Telephone

General

Air conditioning, Hypoallergenic, Key access, Tile/Marble floor, Smoke Alarm, Key card access, Soundproof, Fire extinguisher, Iron, Trash cans

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Sitting area

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Cleanliness & disinfection

Hand sanitizer
Family Room
Room Type: Family
Room Size: 38 m2
2 Queen bed(s) Bed
Family Room

Food & Drink

Minibar, Bottle of water

Bathroom

Conditioner, Towels, Toilet, Body soap, Free toiletries, Bathtub or shower, Private bathroom, Hairdryer, Toothbrush, Toilet paper, Shampoo, Bidet, Towels/Sheets (extra fee), Shower cap, Shower, Slippers

Media & Technology

Flat-screen TV, TV, Satellite channels, Cable channels, Telephone

General

Air conditioning, Hypoallergenic, Key access, Tile/Marble floor, Smoke Alarm, Key card access, Soundproof, Fire extinguisher, Iron, Trash cans

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Sitting area

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Cleanliness & disinfection

Hand sanitizer
Check Hotel Availability
Nightly rates from:
USD43
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