W Mexico City | Hotel in Mexico City

| 8.8 (1005 Reviews) |  1 Bathroom
Polanco Hotel | W Mexico City

Hotel in Polanco, Mexico City

Luxury hotel with 2 restaurants, 4-minute walk to Paseo de la Reforma
2 restaurants, a full-service spa, and a health club are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a hot tub are onsite.
Housekeeping is available on request.
W Mexico City offers 237 accommodations with minibars and safes. Pillowtop beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels.

Bathrooms include bathrobes, designer toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Bathrobes
  • Hair dryer
  • Towels
  • Designer toiletries
  • Private bathroom
Bedroom
  • Air conditioning (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Pillow menu
  • Premium bedding
  • Bed sheets
  • Phone
  • Safe
  • Recycling
  • Desk
  • Iron/ironing board
  • Water-efficient showers only
  • Energy-saving switches
  • LED light bulbs
Breakfast
  • 1 bar
  • 24-hour room service
  • 2 restaurants
  • Buffet breakfast available for a fee daily 6:30 AM–11:30 AM: MXN 640 for adults and MXN 260 for children
  • Coffee/tea maker
  • Minibar
Parking
  • Valet parking on site (MXN 90 per night)
  • Wheelchair-accessible parking and van parking available
Accessibility
  • Visual alarms in hallways
  • Low-height electrical outlets in bathroom
  • Elevator
  • Wheelchair-accessible van parking
  • Lever door handles
  • Grab bar near toilet
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height door lock
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance
  • Wheelchair-accessible spa
  • Transfer shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible path of travel
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
Activities
  • Sauna
  • Full-service spa
  • Hot tub
  • Bicycle rentals
  • Fitness center
  • Steam room
Entertainment
  • 30-inch TV
  • Satellite channels
General
  • Meeting rooms - 9
  • Business center
  • Banquet hall
  • Ballroom
  • Front-desk safe
  • Elevator
  • English
  • Spanish
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Designated smoking areas
  • Vegan dining options
  • Biodegradable drinking straws
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Vegetarian dining options
  • Comprehensive food waste policy
  • Biodegradable coffee stirrers
Guest Services
  • Laundry facilities
  • Porter/bellhop
  • Daily housekeeping
  • Change of bedsheets (on request)
  • Wedding services
  • Tour/ticket assistance
  • Multilingual staff
  • Concierge services
  • 24-hour front desk
  • Laundry facilities
  • Dry cleaning service
  • Luggage storage
  • Change of towels (on request)
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: internet access (surcharge)
Outdoors
  • Garden
  • Terrace
Spa
  • Massage/treatment rooms
  • Massages
  • Sauna
  • Body scrubs
  • Spa open daily
  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • 4 treatment rooms

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight contactless check-in available minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon late check-out subject to availability
Child Policy
Children are welcome. kids stay free! children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately mxn 640 for adults and mxn 260 for children valet parking fee: mxn 90 per night pet fee: mxn 550 per pet, per stay plus mxn 1350 one-time cleaning fee late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 44 lbs per pet) pets allowed for an extra charge of mxn 550 per pet, per stay, plus a one-time cleaning fee of mxn 1350 welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses solar energy

Reviews

Aldo
Dec 28, 2025 02:26:39 AM
Review Score:   10
Summary: Service
See All Reviews

Room Arrangement

Room Info Facilities
Penthouse, 1 King Bed with Sofa bed, Balcony, City View
Room Size: 678 square feet m2
2 King Bed and Double Sofa Bed
Penthouse, 1 King Bed with Sofa bed, Balcony, City View

General

Square feet - 678, Ping - 19, Number of living rooms 0, Square meters - 63, Number of bedrooms - 1, Shower only, Pets not allowed, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Penthouse, 1 King Bed, Balcony, City View
Room Size: 388 square feet m2
1 King Bed
Penthouse, 1 King Bed, Balcony, City View

General

Number of living rooms 0, Number of bedrooms - 0, Ping - 11, Shower only, Pets not allowed, Square meters - 36, Square feet - 388, Bed count minimum 1, Bed count maximum 1, City view
Superior Room, 2 Queen Beds, City View
Room Size: 388 square feet m2
2 Queen Beds
Superior Room, 2 Queen Beds, City View

General

Number of living rooms 0, Number of bedrooms - 0, Ping - 11, Shower only, Pets not allowed, Square meters - 36, Square feet - 388, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
Superior Room, 1 King Bed, City View
Room Size: 388 square feet m2
1 King Bed
Superior Room, 1 King Bed, City View

General

Number of living rooms 0, Number of bedrooms - 0, Ping - 11, Shower only, Pets not allowed, Square meters - 36, Square feet - 388, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1
Deluxe Room, 1 King Bed, City View
Room Size: 388 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, City View

General

Number of living rooms 0, Number of bedrooms - 0, Shower only, Pets not allowed, Square meters - 36, Square feet - 388, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1, Ping - 10.90
Deluxe Room, 2 Queen Beds, City View
Room Size: 387 square feet m2
2 Queen Beds
Deluxe Room, 2 Queen Beds, City View

General

Number of living rooms 0, Number of bedrooms - 0, Ping - 11, Shower only, Pets not allowed, Square meters - 36, Bed count minimum 2, Square feet - 387, City view, Number of bathrooms - 1, Bed count maximum 2
Premier Suite, 1 Bedroom, City View, Corner
Room Size: 506 square feet m2
1 King Bed
Premier Suite, 1 Bedroom, City View, Corner

General

Number of living rooms 0, Square feet - 506, Shower/tub combination, Number of bedrooms - 1, Pets not allowed, Ping - 14, Square meters - 47, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1
Suite, 1 Bedroom, City View, Corner (urban)
Room Size: 538 square feet m2
1 King Bed
Suite, 1 Bedroom, City View, Corner (urban)

General

Number of living rooms 0, Square meters - 50, Separate bathtub and shower, Square feet - 538, Number of bedrooms - 1, Ping - 15.12, Pets not allowed, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1
Premier Room, 1 King Bed, City View
Room Size: 388 square feet m2
1 King Bed
Premier Room, 1 King Bed, City View

General

Number of living rooms 0, Number of bedrooms - 0, Ping - 11, Shower only, Pets not allowed, Square meters - 36, Square feet - 388, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1
Premier Room, 2 Queen Beds, City View
Room Size: 388 square feet m2
2 Queen Beds
Premier Room, 2 Queen Beds, City View

General

Number of living rooms 0, Number of bedrooms - 0, Ping - 11, Shower only, Pets not allowed, Square meters - 36, Square feet - 388, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
Check Hotel Availability
Nightly rates from:
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