Is this Zidada Hotel and Chalets pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Zidada Hotel and Chalets?

Check-in time for Zidada Hotel and Chalets starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Zidada Hotel and Chalets have a swimming pool?

No, this Zidada Hotel and Chalets does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Zidada Hotel and Chalets a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zidada Hotel and Chalets wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zidada Hotel and Chalets has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zidada Hotel and Chalets?

Based on the information reported by the owner or manager, the Zidada Hotel and Chalets indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zidada Hotel and Chalets?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Zidada Hotel and Chalets | Hotel in Bernal

Name: Zidada Hotel and Chalets
Address: Bernal, Mexico, MX
Price range: Prices for upcoming dates start at $148 per night
Rating: 8.9

| 8.9 (950 Reviews) | Pet Friendly 12 Bathrooms 37 Guests

Hotel in Bernal

Located in Bernal, within a 17-minute walk of Bernal's Boulder and 29 miles of Polytecnic University of Querétaro, Zidada Hotel and Chalets provides accommodations with a garden and free WiFi as well as free private parking for guests who drive. This 4-star hotel offers a 24-hour front desk and a concierge service. Certain units at the property include a balcony with a garden view. All guest rooms are equipped with a flat-screen TV with satellite channels, minibar, an electric tea pot, a shower, free toiletries and a closet. Every room has a safety deposit box, while certain rooms here will provide you with a terrace and others also provide guests with mountain views. Querétaro International Airport is 19 miles away.

Zidada Hotel and Chalets is located in Bernal.

This 23 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Pet Friendly, Designated Smoking Area, and several others. This is a 4 star rated property and has over 950 reviews with the average score of 8.9 . Coming to Bernal and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 23 Bedrooms Hotel if you want to learn more about this place in Bernal. These details are authentic, as they are provided by our partner, booking.com.

This Zidada Hotel and Chalets in Bernal is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Zidada Hotel and Chalets”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Parking

Pet Friendly

Designated Smoking Area

View

Balcony/Terrace

Accessibility

Security/Safety

Sports/Activities

Guest Services

Internet

Facility Overview

Parking

Accessible parking

Parking on site

Private Parking

Free parking

Parking

Activities

Walking tours

Entertainment

Board games/Puzzles

General

Family rooms

Non-smoking rooms

Pet friendly

Soundproof rooms

Designated smoking area

Safe

Guest Services

24-hour front desk

Private check-in/out

Concierge

Daily housekeeping

Baggage storage

Invoice provided

Internet

Wifi

Internet

Free Wifi

Outdoors

Garden

Picnic area

Outdoor furniture

Security/Safety

24-hour security

Fire extinguishers

CCTV outside property

Guest accommodation disinfected between stays

Guest accommodation sealed after cleaning

Linens, towels, and laundry washed in accordance with local authority guidelines

Property cleaned by professional cleaning companies

Guests have the option to cancel any cleaning services for their accommodation during their stay

Use of cleaning chemicals that are effective against coronavirus

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Access to healthcare professionals

Process in place to check health of guests

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and common areas

First aid kits available

Cashless payment available

Physical distancing rules followed

All plates, cutlery, glasses, and other tableware sanitized

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are allowed and charges may apply.

Please note that pets will incur an additional charge of $800.00 mxn per pet per night.

Reviews

Value for money:

8.39

Location:

9.31

Staff:

8.51

Facilities:

8.92

Comfort:

9.22

Cleanliness:

9.21

Daniela

Feb 11, 2026 08:00:00 AM

Review Score: 9

USA

Reviewer Type: Couple

Travel Purpose: leisure

Positive: The rooms had a lovely view and the property was well cared for and safe. Upper rooms had the best view.

Negative: There was no on site restaurant.

Summary: Nice hotel, would stay again!

See All Reviews

Room Arrangement

Room Info	Facilities
Junior Chalet Room Type: Chalet Room Size: 39 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Shower, Shampoo, Hairdryer, Toilet, Private bathroom, Toilet paper, Towels, Free toiletries General Iron, Hardwood or parquet floors, Trash cans, Smoke Alarm, Key access, Soundproof, Fire extinguisher, Private entrance, Safe Media & Technology TV, Satellite channels, Flat-screen TV Outdoors Barbecue, Outdoor dining area, Terrace, Patio, Outdoor furniture Living Area Fireplace View Garden view, View, Landmark view Services Wake-up service Kitchen Cleaning products, Coffee machine, Electric kettle Bedroom Wardrobe or closet, Linens Accessibility Entire unit wheelchair accessible, Entire unit located on ground floor Room amenities Socket near the bed, Clothes rack, Non-feather pillow Exclusive services Concierge services
Chalet Luxury Room Type: Chalet Room Size: 65 m² 2 Twin bed(s) Bed 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Shower, Shampoo, Hairdryer, Toilet, Private bathroom, Toilet paper, Towels, Free toiletries General Iron, Hardwood or parquet floors, Trash cans, Smoke Alarm, Key access, Soundproof, Fire extinguisher, Private entrance, Safe Media & Technology TV, Satellite channels, Flat-screen TV Outdoors Barbecue, Outdoor dining area, Terrace, Patio, Outdoor furniture Living Area Fireplace View Garden view, View, Landmark view Services Wake-up service Kitchen Cleaning products, Coffee machine, Electric kettle Bedroom Wardrobe or closet, Linens Accessibility Entire unit wheelchair accessible, Entire unit located on ground floor Room amenities Socket near the bed, Clothes rack, Non-feather pillow, Sofa bed Exclusive services Concierge services
Grand Chalet Room Type: Chalet Room Size: 85 m² 2 Twin bed(s) Bed 1 Full bed(s) Bed 1 Sofa bed Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Shower, Shampoo, Spa tub, Hairdryer, Toilet, Private bathroom, Toilet paper, Towels, Free toiletries General Iron, Hardwood or parquet floors, Trash cans, Smoke Alarm, Key access, Soundproof, Fire extinguisher, Private entrance, Key card access, Safe Media & Technology TV, Satellite channels, Flat-screen TV Activities Hot tub Kitchen Coffee machine, Electric kettle, Dining table, Kitchenette, Kitchenware, Cleaning products, Refrigerator, Microwave Outdoors Barbecue, Outdoor dining area, Terrace, Patio, Outdoor furniture Living Area Fireplace, Dining area View Garden view, View, Landmark view, Mountain view Services Wake-up service Bedroom Wardrobe or closet, Linens Accessibility Entire unit located on ground floor Room amenities Socket near the bed, Clothes rack, Non-feather pillow, Sofa bed Exclusive services Concierge services
Chalet Confort Room Type: Chalet Room Size: 40 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Shower, Shampoo, Spa tub, Hairdryer, Toilet, Private bathroom, Toilet paper, Towels, Free toiletries General Iron, Hardwood or parquet floors, Trash cans, Smoke Alarm, Key access, Soundproof, Fire extinguisher, Private entrance, Key card access, Safe Media & Technology TV, Satellite channels, Flat-screen TV Activities Hot tub Outdoors Terrace, Patio, Barbecue Living Area Fireplace View Garden view, View, Landmark view, Mountain view Services Wake-up service Kitchen Cleaning products, Coffee machine, Electric kettle Bedroom Wardrobe or closet, Linens Accessibility Entire unit wheelchair accessible, Entire unit located on ground floor Room amenities Socket near the bed, Clothes rack, Non-feather pillow Exclusive services Concierge services
Chalet Master Room Type: Chalet Room Size: 40 m² 1 King bed(s) Bed 2 Full bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Shower, Shampoo, Spa tub, Hairdryer, Toilet, Private bathroom, Additional bathroom, Toilet paper, Towels, Free toiletries General Iron, Hardwood or parquet floors, Trash cans, Smoke Alarm, Key access, Soundproof, Fire extinguisher, Private entrance, Key card access, Safe Media & Technology TV, Satellite channels, Flat-screen TV Activities Hot tub Outdoors Terrace, Patio, Barbecue Living Area Fireplace View Garden view, View, Landmark view, Mountain view Services Wake-up service Kitchen Cleaning products, Coffee machine, Electric kettle Bedroom Wardrobe or closet, Linens Accessibility Entire unit wheelchair accessible, Entire unit located on ground floor Room amenities Socket near the bed, Clothes rack, Non-feather pillow Exclusive services Concierge services
Chalet Premier Room Type: Chalet Room Size: 40 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Shower, Shampoo, Spa tub, Hairdryer, Toilet, Private bathroom, Bathtub, Toilet paper, Towels, Free toiletries General Iron, Hardwood or parquet floors, Trash cans, Smoke Alarm, Key access, Soundproof, Fire extinguisher, Private entrance, Safe Media & Technology TV, Satellite channels, Flat-screen TV Activities Hot tub Outdoors Patio Living Area Fireplace View Garden view, View, Landmark view, Mountain view Services Wake-up service Kitchen Cleaning products, Coffee machine, Electric kettle Bedroom Wardrobe or closet, Linens Accessibility Entire unit located on ground floor Room amenities Socket near the bed, Clothes rack, Non-feather pillow Exclusive services Concierge services
Chalet Deluxe Room Type: Chalet Room Size: 40 m² 1 Queen bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Shower, Shampoo, Spa tub, Hairdryer, Toilet, Private bathroom, Bathtub, Toilet paper, Towels, Free toiletries General Iron, Hardwood or parquet floors, Trash cans, Smoke Alarm, Key access, Soundproof, Fire extinguisher, Private entrance, Safe Media & Technology TV, Satellite channels, Flat-screen TV Activities Hot tub Outdoors Balcony, Patio Living Area Fireplace View Garden view, View, Landmark view, Mountain view Services Wake-up service Kitchen Cleaning products, Electric kettle Bedroom Wardrobe or closet, Linens Accessibility Entire unit wheelchair accessible Room amenities Socket near the bed, Clothes rack, Non-feather pillow Exclusive services Concierge services
Chalet Elite Room Type: Chalet Room Size: 40 m² 1 Queen bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Shower, Shampoo, Spa tub, Hairdryer, Toilet, Private bathroom, Bathtub, Toilet paper, Towels, Free toiletries General Iron, Hardwood or parquet floors, Trash cans, Smoke Alarm, Key access, Soundproof, Fire extinguisher, Private entrance, Key card access, Safe Media & Technology TV, Satellite channels, Flat-screen TV Activities Hot tub Outdoors Patio, Barbecue View Garden view, View, Landmark view, Mountain view Services Wake-up service Kitchen Cleaning products, Coffee machine, Electric kettle Bedroom Wardrobe or closet, Linens Room amenities Socket near the bed, Clothes rack, Non-feather pillow Exclusive services Concierge services
Chalet Premium Room Type: Chalet Room Size: 40 m² 1 King bed(s) Bed 1 Twin bed(s) Bed 2 Full bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Shower, Shampoo, Spa tub, Hairdryer, Toilet, Private bathroom, Toilet paper, Towels, Free toiletries General Iron, Hardwood or parquet floors, Trash cans, Smoke Alarm, Key access, Soundproof, Fire extinguisher, Private entrance, Key card access, Safe Media & Technology TV, Satellite channels, Flat-screen TV Activities Hot tub Outdoors Patio, Barbecue Living Area Fireplace View Garden view, View, Landmark view, Mountain view Services Wake-up service Kitchen Cleaning products, Coffee machine, Electric kettle Bedroom Wardrobe or closet, Linens Room amenities Socket near the bed, Clothes rack, Non-feather pillow Exclusive services Concierge services
Panoramic Chalet Room Type: Chalet Room Size: 40 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Shower, Shampoo, Spa tub, Hairdryer, Toilet, Private bathroom, Toilet paper, Towels, Free toiletries General Iron, Trash cans, Key access, Soundproof, Private entrance, Key card access, Safe Media & Technology TV, Satellite channels, Flat-screen TV Activities Hot tub Living Area Fireplace View Garden view, View, Mountain view Services Wake-up service Kitchen Cleaning products, Coffee machine, Electric kettle Bedroom Wardrobe or closet, Linens Room amenities Socket near the bed, Clothes rack, Non-feather pillow Exclusive services Concierge services
Executive Chalet Room Type: Chalet Room Size: 40 m² 1 Full bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Shower, Shampoo, Hairdryer, Toilet, Private bathroom, Toilet paper, Towels, Free toiletries General Iron, Trash cans, Key access, Soundproof, Private entrance, Safe Media & Technology TV, Satellite channels, Flat-screen TV View Garden view, View, Mountain view Services Wake-up service Kitchen Cleaning products, Coffee machine, Electric kettle Bedroom Wardrobe or closet, Linens Room amenities Socket near the bed, Clothes rack, Non-feather pillow Exclusive services Concierge services
Chalet Standard Room Type: Chalet Room Size: 40 m² 1 Full bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Shower, Shampoo, Free toiletries, Hairdryer, Toilet, Toilet paper, Towels General Iron, Trash cans, Key access, Soundproof, Private entrance, Safe Media & Technology TV, Satellite channels, Flat-screen TV Services Wake-up service Kitchen Cleaning products, Coffee machine, Electric kettle Bedroom Wardrobe or closet Room amenities Socket near the bed, Clothes rack, Non-feather pillow Exclusive services Concierge services

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USD148

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Zidada Hotel and Chalets | Hotel in Bernal

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General

Media & Technology

Outdoors

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Kitchen

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General

Media & Technology

Activities

Kitchen

Outdoors

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Bedroom

Accessibility

Room amenities

Exclusive services

Food & Drink

Bathroom

General

Media & Technology

Activities

Outdoors

Living Area

View

Services

Kitchen

Bedroom

Accessibility

Room amenities

Exclusive services

Food & Drink

Bathroom

General

Media & Technology

Activities

Outdoors

Living Area

View

Services

Kitchen

Bedroom

Accessibility

Room amenities

Exclusive services

Food & Drink

Bathroom