Is this Capella Hanoi pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Capella Hanoi?

Check-in time for Capella Hanoi starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Capella Hanoi have a swimming pool?

Yes, this Capella Hanoi has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Capella Hanoi?

Best-rates for the Capella Hanoi starts from $402 per night with includes Breakfast, Child Friendly, TV, Private Pool, Wellness Facilities, Restaurant, Entertainment, Transportation/Shuttle, Fireplace/Heating, Guest Services, Internet, Laundry, Pool, Sports/Activities, Spa, Bar, Air Conditioner, Parking, Balcony/Terrace, Accessibility, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Capella Hanoi a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Capella Hanoi wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Capella Hanoi has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Capella Hanoi?

Based on the information reported by the owner or manager, the Capella Hanoi indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Capella Hanoi?

Based on the information reported by the owner or manager, details for the cancellation policy for the Capella Hanoi are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Capella Hanoi | Hotel in Hanoi

Name: Capella Hanoi
Address: Hanoi, Vietnam, VN
Price range: Prices for upcoming dates start at $402 per night
Rating: 9.7

| 9.7 (171 Reviews) | 10 Bathrooms 30 Guests

Hotel in Trang Tien, Hanoi

Well situated in the center of Hanoi, Capella Hanoi provides air-conditioned rooms, a fitness center, free WiFi and a shared lounge. This 5-star hotel offers a 24-hour front desk and a concierge service. The hotel features an indoor pool, sauna, evening entertainment and room service. At the hotel, rooms have a desk. All rooms have a private bathroom with a hairdryer, while selected rooms will provide you with a terrace and others also have city views. All guest rooms feature a safety deposit box. The breakfast offers à la carte, continental or American options. At Capella Hanoi you'll find a restaurant serving American, Japanese and Vietnamese cuisine. Vegetarian, dairy-free and halal options can also be requested. Popular points of interest near the accommodation include Trang Tien Plaza, Hanoi Opera House and Thang Long Water Puppet Theater. Noi Bai International Airport is 15 miles away, and the property offers a paid airport shuttle service.

Capella Hanoi is located in Hanoi.

This 47 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Balcony/Terrace, Accessibility, Security/Safety, and several others. This is a 5 star rated property and has over 171 reviews with the average score of 9.7 . Coming to Hanoi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 47 Bedrooms Hotel if you want to learn more about this place in Hanoi. These details are authentic, as they are provided by our partner, booking.com.

This Capella Hanoi in Hanoi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Capella Hanoi”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

Private Pool

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Sports/Activities

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Fruit

Restaurant

Wine/Champagne

Snack bar

Special diet meals (on request)

Breakfast in the room

Kids' meals

Parking

Street parking

Free parking

Parking

Activities

Body treatments

Beauty services

Spa lounge/Relaxation area

Head massage

Evening entertainment

Full-body massage

Facial treatments

Fitness center

Hand massage

Couples' massage

Neck massage

Cooking class

Foot massage

Locker rooms

Back massage

Live music/Performance

Spa/Wellness packages

Massage

Tour or class about local culture

Indoor pool (year-round)

Steam room

Spa facilities

Indoor pool

Sauna

Fitness

Entertainment

Board games/Puzzles

General

Elevator

Wifi in all areas

Heating

Hypoallergenic room available

Smoke-free property

Air conditioning

Safe

Family rooms

Non-smoking rooms

Guest Services

Daily housekeeping

Airport shuttle

Room service

Shuttle service

Lockers

Express check-in/out

Tour desk

Dry cleaning

Ironing service

Airport shuttle (additional charge)

Babysitting/Child services

Baggage storage

24-hour front desk

Private check-in/out

Packed lunches

Shuttle service (additional charge)

Laundry

Concierge

Shared lounge/TV area

Invoice provided

Internet

Free Wifi

Wifi

Internet

Outdoors

Terrace

Security/Safety

Fire extinguishers

Smoke alarms

Key card access

Security alarm

CCTV outside property

24-hour security

CCTV in common areas

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Property cleaned by professional cleaning companies

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Guest accommodation sealed after cleaning

Delivered food covered securely

All plates, cutlery, glasses, and other tableware sanitized

Breakfast to-go containers

Food can be delivered to guest accommodation

Physical distancing in dining areas

Staff follow all safety protocols as directed by local authorities

Thermometers for guests provided by property

Process in place to check health of guests

First aid kits available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Access to healthcare professionals

Hand sanitizer in guest accommodation and common areas

Face masks for guests available

Mobile app for room service

Cashless payment available

Physical distancing rules followed

Spa

Swimming pool

Heated pool

Saltwater pool

Transportation/Shuttle

Airport pickup

Airport drop-off

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are not allowed

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

8.98

Location:

9.77

Staff:

9.79

Facilities:

9.74

Comfort:

9.88

Cleanliness:

9.81

Jason

Oct 11, 2025 07:00:00 AM

Review Score: 10

Australia

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Amazing Hotel. Service was impeccable! Highly recommended!

Summary: Amazing Hotel!

See All Reviews

Room Arrangement

Room Info	Facilities
Premier Room Queen Room Type: Triple Room Size: 35 m² 1 King bed(s) Bed	Bathroom Private bathroom, Bathtub, Hairdryer, Toilet paper General Safe, Air conditioning Living Area Desk Bedroom Childrens' cribs
Junior Suite Room Type: Suite Room Size: 59 m² 1 King bed(s) Bed	Bathroom Private bathroom, Bathtub, Hairdryer, Toilet paper General Safe, Air conditioning Living Area Desk Bedroom Childrens' cribs
Premier Suite Room Type: Suite Room Size: 67 m² 1 King bed(s) Bed	Bathroom Private bathroom, Bathtub, Hairdryer, Toilet paper General Safe, Air conditioning Living Area Desk Bedroom Childrens' cribs
Deluxe Suite Room Type: Suite Room Size: 71 m² 1 King bed(s) Bed	Bathroom Private bathroom, Bathtub, Hairdryer, Toilet paper General Safe, Air conditioning Living Area Desk Bedroom Childrens' cribs
Capella Suite Room Type: Suite Room Size: 83 m² 1 King bed(s) Bed	Bathroom Private bathroom, Bathtub, Hairdryer, Toilet paper General Safe, Air conditioning Living Area Desk Bedroom Childrens' cribs
Terrace Opera Suite Room Type: Suite Room Size: 74 m² 1 King bed(s) Bed	Food & Drink Fruit, Minibar, Wine/Champagne, Chocolate/Cookies, Tea/Coffee maker, Bottle of water Bathroom Shower cap, Private bathroom, Hairdryer, Bathtub, Bathtub or shower, Shampoo, Towels, Walk-in shower, Guest bathroom, Bathrobe, Body soap, Bidet, Towels/Sheets (extra fee), Toilet paper, Slippers, Free toiletries, Toothbrush, Toilet, Shower, Conditioner General Fire extinguisher, Smoke Alarm, Hardwood or parquet floors, Key card access, Trash cans, Air conditioning, Carpeted, Safe, Hypoallergenic Media & Technology TV, Telephone, iPad Outdoors Terrace, Patio, Outdoor dining area, Balcony, Outdoor furniture Living Area Desk, Dining area, Sitting area, Sofa Bedroom Linens, Childrens' cribs, Wardrobe or closet, Extra long beds (> 6.5 ft) Internet Wireless internet View Quiet street view, City view, View Services Wake-up service, Executive lounge access Kitchen Dining table, Coffee machine, Wine glasses, Electric kettle Accessibility Upper floors accessible by elevator, Shower chair, Emergency cord in bathroom, Accessible by elevator, Toilet with grab rails Room Amenities Non-feather pillow, Feather pillow, Socket near the bed, Hypoallergenic pillow Exclusive services Complimentary snacks and drinks in the executive lounge all day, Concierge services, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge, Complimentary evening snacks and drinks in the executive lounge, Private check-in/out in the executive lounge, Free gym access Cleanliness & disinfection Hand sanitizer
Classic Opera Suite Room Type: Suite Room Size: 95 m² 1 King bed(s) Bed	Food & Drink Fruit, Minibar, Wine/Champagne, Chocolate/Cookies, Tea/Coffee maker, Bottle of water Bathroom Shower cap, Private bathroom, Hairdryer, Bathtub, Bathtub or shower, Shampoo, Towels, Walk-in shower, Guest bathroom, Bathrobe, Body soap, Bidet, Towels/Sheets (extra fee), Toilet paper, Slippers, Free toiletries, Toothbrush, Toilet, Shower, Conditioner General Fire extinguisher, Smoke Alarm, Hardwood or parquet floors, Key card access, Trash cans, Air conditioning, Carpeted, Safe, Hypoallergenic Media & Technology TV, Telephone, iPad Outdoors Terrace, Patio, Outdoor dining area, Balcony, Outdoor furniture Living Area Desk, Dining area, Sitting area, Sofa Bedroom Linens, Childrens' cribs, Wardrobe or closet, Extra long beds (> 6.5 ft) Internet Wireless internet View Quiet street view, City view, View Services Wake-up service, Executive lounge access Kitchen Dining table, Coffee machine, Wine glasses, Electric kettle Accessibility Upper floors accessible by elevator, Shower chair, Emergency cord in bathroom, Accessible by elevator, Toilet with grab rails Room Amenities Non-feather pillow, Feather pillow, Socket near the bed, Hypoallergenic pillow Exclusive services Complimentary snacks and drinks in the executive lounge all day, Concierge services, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge, Complimentary evening snacks and drinks in the executive lounge, Private check-in/out in the executive lounge, Free gym access Cleanliness & disinfection Hand sanitizer
Royal Opera Suite Room Type: Suite Room Size: 123 m² 1 Sofa bed Bed 1 King bed(s) Bed 1 King bed(s) Bed	Food & Drink Fruit, Minibar, Wine/Champagne, Chocolate/Cookies, Tea/Coffee maker, Bottle of water Bathroom Shower cap, Private bathroom, Hairdryer, Bathtub, Bathtub or shower, Shampoo, Towels, Walk-in shower, Guest bathroom, Bathrobe, Body soap, Bidet, Towels/Sheets (extra fee), Additional bathroom, Toilet paper, Slippers, Free toiletries, Toothbrush, Toilet, Shower, Conditioner General Fire extinguisher, Smoke Alarm, Hardwood or parquet floors, Key card access, Trash cans, Air conditioning, Carpeted, Safe, Hypoallergenic Media & Technology TV, Telephone, iPad Outdoors Terrace, Patio, Outdoor dining area, Balcony, Outdoor furniture Living Area Desk, Dining area, Sitting area, Sofa Bedroom Linens, Childrens' cribs, Wardrobe or closet, Extra long beds (> 6.5 ft) Internet Wireless internet View Quiet street view, City view, View Services Wake-up service, Executive lounge access Kitchen Dining table, Coffee machine, Wine glasses, Electric kettle Accessibility Upper floors accessible by elevator, Shower chair, Emergency cord in bathroom, Accessible by elevator, Toilet with grab rails Room Amenities Non-feather pillow, Feather pillow, Socket near the bed, Hypoallergenic pillow Exclusive services Complimentary snacks and drinks in the executive lounge all day, Concierge services, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge, Complimentary evening snacks and drinks in the executive lounge, Private check-in/out in the executive lounge, Free gym access Cleanliness & disinfection Hand sanitizer
Grand Opera Suite Room Type: Suite Room Size: 194 m² 1 King bed(s) Bed	Food & Drink Fruit, Minibar, Wine/Champagne, Chocolate/Cookies, Tea/Coffee maker, Bottle of water Bathroom Shower cap, Private bathroom, Hairdryer, Bathtub, Bathtub or shower, Shampoo, Towels, Walk-in shower, Guest bathroom, Bathrobe, Body soap, Bidet, Towels/Sheets (extra fee), Additional bathroom, Toilet paper, Slippers, Free toiletries, Toothbrush, Toilet, Shower, Conditioner General Fire extinguisher, Smoke Alarm, Hardwood or parquet floors, Key card access, Trash cans, Air conditioning, Carpeted, Safe, Hypoallergenic Media & Technology TV, Telephone, iPad Activities Hot tub Kitchen Kitchenette, Dining table, Kitchen, Stovetop, Coffee machine, Electric kettle, Wine glasses, Refrigerator, Oven Outdoors Terrace, Patio, Outdoor dining area, Balcony, Outdoor furniture Living Area Desk, Dining area, Sitting area, Sofa Bedroom Linens, Childrens' cribs, Wardrobe or closet, Extra long beds (> 6.5 ft) Internet Wireless internet View Quiet street view, City view, View Services Wake-up service, Executive lounge access Accessibility Upper floors accessible by elevator, Shower chair, Emergency cord in bathroom, Accessible by elevator, Toilet with grab rails Room Amenities Non-feather pillow, Feather pillow, Socket near the bed, Hypoallergenic pillow Exclusive services Complimentary snacks and drinks in the executive lounge all day, Concierge services, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge, Complimentary evening snacks and drinks in the executive lounge, Private check-in/out in the executive lounge, Free gym access Cleanliness & disinfection Hand sanitizer
Premier Room Twin Room Type: Twin Room Size: 35 m² 2 Twin bed(s) Bed	Bathroom Private bathroom, Bathtub, Hairdryer, Toilet paper General Safe, Air conditioning Living Area Desk

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Capella Hanoi | Hotel in Hanoi

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Hotel in Trang Tien, Hanoi

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Bathroom

General

Living Area

Bedroom

Bathroom

General

Living Area

Bedroom

Bathroom

General

Living Area

Bedroom

Bathroom

General

Living Area

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Bathroom

General

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Bedroom

Food & Drink

Bathroom

General

Media & Technology

Outdoors

Living Area

Bedroom

Internet

View

Services

Kitchen

Accessibility

Room Amenities

Exclusive services

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Outdoors

Living Area

Bedroom

Internet

View

Services

Kitchen

Accessibility

Room Amenities

Exclusive services

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Outdoors

Living Area

Bedroom

Internet

View

Services

Kitchen

Accessibility

Room Amenities

Exclusive services

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Activities