Is this Casa Malca pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Casa Malca have a swimming pool?

Yes, this Casa Malca has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Casa Malca?

Best-rates for the Casa Malca starts from $797 per night with includes Designated Smoking Area, Accessibility, Sports/Activities, Bedding/Linens, Wellness Facilities, Restaurant, Bar, Guest Services, Child Friendly, Internet, Air Conditioner, Pet Friendly, Toiletries, Entertainment, Parking, View, Ocean View, Spa, Breakfast, Kitchen, Pool, Balcony/Terrace, Business Services, Hot Tub, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Casa Malca a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Casa Malca wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Casa Malca has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Casa Malca?

Based on the information reported by the owner or manager, the Casa Malca indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Casa Malca?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Casa Malca | Hotel in Tulum

Name: Casa Malca
Address: Tulum, QROO, Mexico, MX
Price range: Prices for upcoming dates start at $797 per night
Rating: 9.2

| 9.2 (439 Reviews) | Pet Friendly 1 Bathroom

Hotel in Zona Hotelera, Tulum

Luxury hotel on the beach, with outdoor pool
Catch some rays at the beach or spend the day relaxing at Casa Malca's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Change of towels is available on request.
Casa Malca offers 70 air-conditioned accommodations with minibars and espresso makers. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include day beds. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. This Tulum hotel provides complimentary wireless Internet access.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A health club and complimentary bicycles are featured at the hotel. An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Designated Smoking Area

View

Ocean View

Balcony/Terrace

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shower

Rainfall showerhead

Toilet paper

Hair dryer

Private bathroom

Soap

Designer toiletries

Shampoo

Towels

Bathrobes

Bedroom

Blackout drapes/curtains

Pillow-top mattress

Free cribs/infant beds

Air conditioning

Egyptian cotton sheets

Hypo-allergenic bedding

Down comforter

Premium bedding

Day bed

Bed sheets

Safe

In-room massage

Separate sitting area

Turndown service

Individually furnished

Guidebooks/recommendations

Desk

Desk chair

Iron/ironing board (on request)

Local maps

Electrical adapters/chargers

Mobile key entry

Individually decorated

Slippers

Laptop-friendly workspace

Restaurant dining guide

Soundproofing

Breakfast

Free cooked-to-order breakfast available daily 8 AM–11 AM

24-hour room service

2 restaurants

Coffee/tea in common area(s)

1 bar

Free daily reception

Minibar

Espresso maker

Local meal delivery service

Champagne service

Free bottled water

Parking

Onsite parking includes off-street options

Airport shuttle on request

Free secured, uncovered self parking on site

24-hour roundtrip airport shuttle (surcharge)

Accessibility

Transfer shower

Area rugs in room

Area rugs in public areas

Hand-held showerhead

Accessible airport shuttle

This property does not have elevators

Fixed shower seat

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Well-lit path to entrance

Wheelchairs available on site

Smooth flooring in room

Hardwood flooring in public areas

1 stairs to reach property

Magnifying mirror

Activities

Theme parks

Motor boating

Health/beauty spa

Sailing

Snorkeling

Kayaking

Scuba diving

Ecotours

Water skiing

Windsurfing

Surf lessons

Fishing

Scooter/moped rentals

Boat tours

Swimming

Hiking/biking trails

Surfing/body boarding

Free beach club

Bike parking

Beach volleyball

Billiards/pool table

Private picnics

Hot tub

Outdoor padel court

Yoga classes

Playground

Children's pool

Beach yoga

Free bicycle rentals

Lifeguards on site

Sauna

Bike storage

Steam room

Art gallery

Outdoor pool

Winery release events

Indoor pool

Bicycle tour information

Full-service spa

Fitness center

Volleyball

Entertainment

MP3 dock

General

Coworking space

Conference center (1292 square feet of space)

Business center

Meeting rooms - 3

Front-desk safe

Library

Reception hall

Ballroom

Banquet hall

French

Spanish

English

Beach towels

Designated smoking areas

Games

Romance packages available

Shared microwave

Music library

Communal living room

Books

Couples dining

Guest Services

Children's pool

Fence around the pool

Outdoor pool

Beach toys

Indoor pool

Free cribs/infant beds

In-room child care (surcharge)

Children's games

Playground

Laundry facilities

Soundproofed rooms

Luggage storage

Multilingual staff

Concierge services

Porter/bellhop

Daily housekeeping

Dry cleaning service

Change of bedsheets (on request)

Wedding services

Tour/ticket assistance

Change of towels (on request)

Laundry facilities

24-hour front desk

Turndown service

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Beachfront location

Lifeguards on site

Terrace

Free beach cabanas

Outdoor entertainment area

Outdoor furniture

Nature reserve

Free pool cabanas

Garden

Yard

Furnished balcony or patio

Spa

3 treatment rooms

Body wraps

Spa open daily

Couples treatment room(s)

Hot tub

Hydrotherapy

Outdoor treatment areas

Facials

Body scrubs

Massage/treatment rooms

Aromatherapy

Sauna

Body treatments

Massage - on the beach

Massage - sports

Massage - hot stone

Steam room

Massage - Swedish

Massage - deep-tissue

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available early check-in is available for a fee early check-in subject to availability late check-in fee for check-in between 12:30 am and 1:00 pm late check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon contactless check-out available late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Airport shuttle fee: usd 420 per vehicle (roundtrip, maximum occupancy 4) pet fee: usd 40 per pet, per night service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-in fee for check-in between 12:30 am and 1:00 pm late check-out is available for a fee (subject to availability) service fee: 10 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 22 lbs per pet) pets allowed for an extra charge of usd 40 per pet, per night pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Luz

Nov 10, 2025 12:13:41 AM

Review Score: 10

Summary: Amazing facilities. Everyone was so nice and hepful. Amazing good and service. Thr beachfront from here is so peaceful.

See All Reviews

Room Arrangement

Room Info	Facilities
Suite, Beachfront (Master) Room Size: 1076 square feet m² 1 King Bed	General Square feet - 1076, Number of living rooms 0, Doorbell/telephone notification, Number of bedrooms - 1, Partial ocean view, In-room playpen, Ping - 30, Bed count minimum 1, Extra bed count 1, Square meters - 100, Bed count maximum 1
Junior Suite, Beachfront Room Size: 646 square feet m² 1 King Bed	General Square feet - 646, Number of living rooms 0, Doorbell/telephone notification, Square meters - 60, Number of bedrooms - 1, Ping - 18, Partial ocean view, In-room playpen, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Family Suite, 2 Bathrooms, Garden View (Village) Room Size: 753 square feet m² 2 King Bed and Queen Bed	General Square feet - 753, Doorbell/telephone notification, Square meters - 70, Number of bedrooms - 1, Garden view, Room and bed type depend on availability check-in, In-room playpen, Extra bed count 1, Number of living rooms 1, Bed count minimum 2, Ping - 21, Bed count maximum 2
Junior Suite, Garden View Room Size: 646 square feet m² 1 King Bed	General Square feet - 646, Doorbell/telephone notification, Square meters - 60, Number of bedrooms - 1, Ping - 18, Garden view, In-room playpen, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Suite, 2 Bathrooms, Garden View (Townhouse Labyrinth) Room Size: 1292 square feet m² 1 King Bed	General Square meters - 120, Doorbell/telephone notification, Number of bedrooms - 1, Garden view, Room and bed type depend on availability check-in, Ping - 36, In-room playpen, Square feet - 1292, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, Number of living rooms 2