Holiday Inn Acapulco La Isla by IHG | Hotel in Acapulco

| 9.2 (738 Reviews) |  1 Bathroom
La Poza Hotel | Holiday Inn Acapulco La Isla by IHG

Hotel in La Poza, Acapulco

Family-friendly hotel with free valet parking and a coffee shop
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas, free valet parking, and a free beach shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Holiday Inn Acapulco La Isla by IHG offers 101 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. A pillow menu is available. Premium cable television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Acapulco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.


An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Ocean View
Balcony/Terrace
Transportation/Shuttle
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Private bathroom
  • Hair dryer
  • Free toiletries
  • Towels
  • Shower
Bedroom
  • Air conditioning
  • Hypo-allergenic bedding
  • Down comforter
  • Bed sheets
  • Pillow menu
  • Premium bedding
  • Blackout drapes/curtains
  • Mobile key entry
  • Safe
  • Phone
  • Soundproofing
  • Restaurant dining guide
  • Local maps
  • Connecting rooms available
  • Iron/ironing board
  • Free local calls
  • Electrical adapters/chargers
  • Desk
  • Guidebooks/recommendations
Breakfast
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available
  • Buffet breakfast available for a fee daily 7:00 AM–noon: MXN 380 for adults and MXN 195 for children
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Free bottled water
  • Coffee/tea maker
Parking
  • Wheelchair-accessible parking and van parking available
  • Free valet parking on site
  • Free beach shuttle
  • Free self parking on site
Accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible business center
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair-accessible path to elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible lounge
  • Wheelchair-accessible van parking
  • Wheelchairs available on site
  • Wheelchair-accessible pool
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible path of travel
Activities
  • Health/beauty spa
  • Children's pool
  • Outdoor pool
  • Fitness center
Entertainment
  • TV
  • Premium channels
  • Cable channels
General
  • Business center
  • Meeting rooms - 5
  • Coworking space
  • Conference center
  • Computer station
  • Front-desk safe
  • Banquet hall
  • Ballroom
  • ATM/banking services
  • Reception hall
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser
  • English
  • Spanish
  • Romance packages available
  • Designated smoking areas
  • Communal living room
  • Couples dining
Guest Services
  • In-room child care (surcharge)
  • Outdoor pool
  • Soundproofed rooms
  • Children's pool
  • Snack bar/deli
  • Pool gate
  • Laundry facilities
  • Tour/ticket assistance
  • Porter/bellhop
  • Wedding services
  • Concierge services
  • Luggage storage
  • 24-hour front desk
  • Dry cleaning service
  • Multilingual staff
  • Daily housekeeping
  • Laundry facilities
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Garden
  • Pool sun loungers
  • Terrace

Policies

Check-in
Check-in start time: 3 pm; check-in end time: 11:00 am contactless check-in available early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before 11:00 am contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. cribs (infant beds) are available for mxn 250.00 per night.
Payment Policy
Fee for buffet breakfast: approximately mxn 380 for adults and mxn 195 for children pet fee: mxn 800.00 per pet, per night service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) crib (infant bed) fee: mxn 250.00 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 20 lbs per pet) pets allowed for an extra charge of mxn 800.00 per pet, per night pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Steve
Aug 29, 2025 10:30:01 PM
Review Score:   10
Summary: In have stayed at this property multiple times. It is outstanding!
See All Reviews

Room Arrangement

Room Info Facilities
Standard Room, 1 King Bed
Room Size: 86 square feet m2
1 King Bed
Standard Room, 1 King Bed

General

Rollaway/extra beds (free), Square meters - 8, Number of bedrooms - 1, Square feet - 86, Wardrobe or closet, Pets not allowed, Cribs/infant beds (surcharge), Ping - 2.42, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Standard Room, 1 King Bed, Balcony
Room Size: 86 square feet m2
1 King Bed
Standard Room, 1 King Bed, Balcony

General

Number of living rooms 0, Number of bedrooms - 0, Pets not allowed, Cribs/infant beds (surcharge), Extra bed count 1, Number of bathrooms - 1, Balcony or patio, Rollaway/extra beds (free), Square meters - 8, Square feet - 86, Wardrobe or closet, Balcony, Ping - 2.42, Bed count minimum 1, Bed count maximum 1, City view
Suite, 1 King Bed
Room Size: 108 square feet m2
1 King Bed
Suite, 1 King Bed

General

Number of living rooms 0, Number of bedrooms - 0, Square feet - 108, Sofa bed, Pets not allowed, Cribs/infant beds (surcharge), Extra bed count 2, Number of bathrooms - 1, Square meters - 10, Rollaway/extra beds (free), Ping - 3.04, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, City view
Standard Room, 2 Queen Beds (Pet Friendly)
Room Size: m2
2 Queen Beds
Standard Room, 2 Queen Beds (Pet Friendly)

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, No cribs (infant beds), Wardrobe or closet, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 2 Queen Beds
Room Size: 86 square feet m2
2 Queen Beds
Standard Room, 2 Queen Beds

General

Square meters - 8, No cribs (infant beds), Number of bedrooms - 1, Square feet - 86, Wardrobe or closet, Pets not allowed, Ping - 2.42, Bed count minimum 2, City view, Bed count maximum 2
Standard Room
Room Size: m2
1 Twin Bed
Standard Room

General

Number of living rooms 0, Number of bedrooms - 0, No cribs (infant beds), Wardrobe or closet, Room and bed type depend on availability check-in, Pets not allowed, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1
Standard Room, 2 Queen Beds, Balcony
Room Size: 86 square feet m2
2 Queen Beds
Standard Room, 2 Queen Beds, Balcony

General

Number of living rooms 0, Number of bedrooms - 0, Pets not allowed, Number of bathrooms - 1, Balcony or patio, Square meters - 8, Square feet - 86, Wardrobe or closet, Ping - 2, Balcony, Bed count minimum 2, City view, Bed count maximum 2
Standard Room, 1 King Bed (Top Floor)
Room Size: m2
1 King Bed
Standard Room, 1 King Bed (Top Floor)

General

No cribs (infant beds), Number of bedrooms - 1, Wardrobe or closet, Pets not allowed, Bed count minimum 1, Bed count maximum 1
Standard Room, 2 Queen Beds, Accessible
Room Size: 86 square feet m2
2 Queen Beds
Standard Room, 2 Queen Beds, Accessible

General

Wheelchair-width doorways, Number of bedrooms - 1, Lever door handles, Room and bed type depend on availability check-in, Transfer shower, Grab bar - near toilet, Lowered locks/deadbolt, Low-height bed, Square feet - 86, Wheelchair-accessible bathroom vanity, Bathroom emergency pull cord, Wardrobe or closet, Ping - 2.42, Bed count minimum 2, Grab bar - in shower, Low-height counters/sink, Low-height desk, Raised toilet seat, Pets not allowed, Hand-held showerhead, Wheelchair accessible, Lowered peephole/view port in door, Portable shower seat, Square meters - 8, City view, Bed count maximum 2
Standard Room, 2 Queen Beds (Top Floor)
Room Size: m2
2 Queen Beds
Standard Room, 2 Queen Beds (Top Floor)

General

No cribs (infant beds), Number of bedrooms - 1, Wardrobe or closet, Pets not allowed, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this La Poza hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the La Poza hotel have a swimming pool?

Yes, this La Poza hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in La Poza hotel?

Best-rates for the La Poza hotel starts from $111 per night with includes TV, Ocean View, Balcony/Terrace, Bedding/Linens, Breakfast, Air Conditioner, Designated Smoking Area, View, Transportation/Shuttle, Business Services, Bar, Toiletries, Kitchen, Parking, Wellness Facilities, Guest Services, Internet, Laundry, Pool, Restaurant, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is La Poza hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the La Poza hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the La Poza hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the La Poza hotel?

Based on the information reported by the owner or manager, the La Poza hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for La Poza hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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USD111
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