Hotel Mousai Cancun Ocean Front Adults Only - All Inclusive | Resort in Cancún

| 9.6 (42 Reviews) |  14 Bathrooms  38 Guests
Playa Mujeres Resort | Hotel Mousai Cancun Ocean Front Adults Only - All Inclusive

Resort in Playa Mujeres, Cancún

Located in Cancún, a 3-minute walk from Mujeres Beach, Hotel Mousai Cancun Ocean Front Adults Only - All Inclusive provides accommodations with an outdoor swimming pool, free private parking, a fitness center and a private beach area. Each room at the 5-star resort has sea views, and guests can enjoy access to a hot tub. The property has a 24-hour front desk, airport transportation, room service and free WiFi throughout the property. The resort will provide guests with air-conditioned rooms offering a desk, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a bidet. Guest rooms in Hotel Mousai Cancun Ocean Front Adults Only - All Inclusive are equipped with free toiletries and an iPad. A buffet breakfast is available at the accommodation. At Hotel Mousai Cancun Ocean Front Adults Only - All Inclusive you'll find a restaurant serving American, Chinese and Italian cuisine. Vegetarian, vegan and gluten-free options can also be requested. Cancun Bus Station is 5.5 miles from the resort, while Cancun Government Palace is 6.2 miles away. Cancún International Airport is 16 miles from the property.

Hotel Mousai Cancun Ocean Front Adults Only - All Inclusive is located in Cancún.

This 108 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wellness Facilities, Hot Tub, Internet, and several others. This is a 5 star rated property and has over 42 reviews with the average score of 9.6 . Coming to Cancún and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 108 Bedrooms Resort if you want to learn more about this place in Cancún. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Mousai Cancun Ocean Front Adults Only - All Inclusive in Cancún is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Mousai Cancun Ocean Front Adults Only - All Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Amenities

Air Conditioner
Parking
Pool
View
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Wine/Champagne
  • Coffee house on site
  • Snack bar
  • Restaurant
  • Bar
Parking
  • Parking
  • Free parking
  • Parking on site
  • Private Parking
Activities
  • Hot tub/Jacuzzi
  • Private beach area
  • Locker rooms
  • Live music/Performance
  • Fitness classes
  • Yoga classes
  • Entertainment staff
  • Massage
  • Spa
  • Spa lounge/Relaxation area
  • Beach
  • Spa facilities
  • Bike tours
  • Beachfront
  • Fitness center
  • Spa/Wellness packages
General
  • Non-smoking rooms
  • Wifi in all areas
  • Elevator
  • Smoke-free property
  • Safe
  • Convenience store on site
  • Adults only
  • Air conditioning
Guest Services
  • Ironing service
  • Currency exchange
  • 24-hour front desk
  • Shuttle service
  • Room service
  • Laundry
  • Daily housekeeping
  • ATM on site
  • Valet parking
  • Concierge
  • Shuttle service (additional charge)
  • Dry cleaning
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Express check-in/out
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Outdoor furniture
  • Outdoor pool
  • Terrace
  • Outdoor pool (year-round)
Security/Safety
  • CCTV outside property
  • 24-hour security
  • Smoke alarms
  • Fire extinguishers
  • Security alarm
  • CCTV in common areas
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Delivered food covered securely
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • First aid kits available
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Mobile app for room service
Spa
  • Beach chairs/Loungers
  • Rooftop pool
  • Swimming pool
  • Beach umbrellas
  • Infinity pool
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

This property does not accommodate bachelor(ette) or similar parties, in the event of an early departure, the property will charge you the full amount for your stay.

License number: 003-007-005445/2025

Reviews

Value for money:
10
Location:
10
Staff:
10
Facilities:
10
Comfort:
10
Cleanliness:
10
osariemen
Feb 7, 2026 08:00:00 AM
Review Score:   6
Nigeria
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Very clean
Negative: When my partner and I attempted to order food through room service, as our stay was all-inclusive, we had a very unpleasant experience with the front desk staff member who took the call. He accused us of having more than two people staying in the room and claimed that we had secretly brought in a third person the previous night. He further stated that this was captured on CCTV footage. When we requested to see the alleged footage, he changed his story and began apologising, admitting that he had lied and saying that a colleague had informed him earlier in the day that there was a third person in our room. Despite this, he refused to process our room service order. We asked repeatedly to speak with a manager or supervisor to resolve the issue, but he refused to contact anyone and continued apologising without taking any corrective action. Being falsely accused, denied service we were entitled to, and refused access to management was extremely upsetting and unprofessional. This incident significantly affected our experience and left us feeling embarrassed, disrespected, and uncomfortable during our stay.
Summary: Terrible experience with a staff
See All Reviews

Room Arrangement

Room Info Facilities
Suite 1 King Bed
Room Type: Suite
Room Size: 88 m2
1 King bed(s) Bed

Bathroom

Shower, Bathtub or shower, Body soap, Shampoo, Private bathroom, Free toiletries, Toilet paper, Bathrobe, Bidet, Hairdryer, Slippers, Toilet, Conditioner, Bathtub, Shower cap

General

Carbon monoxide detector, Iron, Ironing facilities, Safe, Smoke Alarm, Air conditioning

Media & Technology

Flat-screen TV, TV, iPad

Outdoors

Terrace, Balcony

Living Area

Desk

View

View, Sea view

Bedroom

Wardrobe or closet

Room Amenities

Clothes rack

Exclusive services

Free gym access, Access to private pool
Suite 2 Queen Beds
Room Type: Suite
Room Size: 88 m2
2 Queen bed(s) Bed

Bathroom

Shower, Bathtub or shower, Body soap, Shampoo, Private bathroom, Free toiletries, Toilet paper, Bathrobe, Bidet, Hairdryer, Slippers, Toilet, Conditioner, Bathtub, Shower cap

General

Carbon monoxide detector, Iron, Ironing facilities, Safe, Smoke Alarm, Air conditioning

Media & Technology

Flat-screen TV, TV, iPad

Outdoors

Terrace, Balcony

Living Area

Desk

View

View, Sea view

Bedroom

Wardrobe or closet

Room Amenities

Clothes rack

Exclusive services

Free gym access, Access to private pool
Corner Suite
Room Type: Suite
Room Size: 127 m2
1 King bed(s) Bed

Bathroom

Shower, Bathtub or shower, Body soap, Shampoo, Private bathroom, Free toiletries, Toilet paper, Bathrobe, Bidet, Hairdryer, Slippers, Toilet, Conditioner, Bathtub, Shower cap

General

Carbon monoxide detector, Iron, Ironing facilities, Safe, Smoke Alarm, Air conditioning

Media & Technology

Flat-screen TV, TV, iPad

Outdoors

Terrace, Balcony

Living Area

Desk

View

View, Sea view

Bedroom

Wardrobe or closet

Room Amenities

Clothes rack

Exclusive services

Free gym access, Access to private pool
Ultra Suite 1 King Bed
Room Type: Suite
Room Size: 88 m2
1 King bed(s) Bed

Bathroom

Shower, Bathtub or shower, Body soap, Shampoo, Private bathroom, Free toiletries, Toilet paper, Bathrobe, Bidet, Hairdryer, Slippers, Toilet, Conditioner, Bathtub, Shower cap

General

Carbon monoxide detector, Iron, Ironing facilities, Safe, Smoke Alarm, Air conditioning

Media & Technology

Flat-screen TV, TV, iPad

Outdoors

Terrace, Balcony

Living Area

Desk

View

View, Sea view

Bedroom

Wardrobe or closet

Room Amenities

Clothes rack

Exclusive services

Free gym access, Access to private pool
Ultra Suite 2 Queen Beds
Room Type: Suite
Room Size: 88 m2
2 Queen bed(s) Bed

Bathroom

Shower, Bathtub or shower, Body soap, Shampoo, Private bathroom, Free toiletries, Toilet paper, Bathrobe, Bidet, Hairdryer, Slippers, Toilet, Conditioner, Bathtub, Shower cap

General

Carbon monoxide detector, Iron, Ironing facilities, Safe, Smoke Alarm, Air conditioning

Media & Technology

Flat-screen TV, TV, iPad

Outdoors

Terrace, Balcony

Living Area

Desk

View

View, Sea view

Bedroom

Wardrobe or closet

Room Amenities

Clothes rack

Exclusive services

Free gym access, Access to private pool
Superior Suite
Room Type: Suite
Room Size: 127 m2
1 King bed(s) Bed

Bathroom

Shower, Bathtub or shower, Body soap, Shampoo, Private bathroom, Free toiletries, Toilet paper, Bathrobe, Bidet, Hairdryer, Slippers, Toilet, Conditioner, Bathtub, Shower cap

General

Carbon monoxide detector, Iron, Ironing facilities, Safe, Smoke Alarm, Air conditioning

Media & Technology

Flat-screen TV, TV, iPad

Outdoors

Terrace, Balcony

Living Area

Desk

View

View, Sea view

Bedroom

Wardrobe or closet

Room Amenities

Clothes rack

Exclusive services

Free gym access, Access to private pool
Two Bedroom Suite Connected
Room Type: Suite
Room Size: 215 m2
1 King bed(s) Bed
2 Queen bed(s) Bed

Bathroom

Shower, Bathtub or shower, Body soap, Shampoo, Private bathroom, Free toiletries, Toilet paper, Bathrobe, Bidet, Hairdryer, Slippers, Toilet, Conditioner, Bathtub, Shower cap

General

Carbon monoxide detector, Iron, Ironing facilities, Safe, Smoke Alarm, Air conditioning

Media & Technology

Flat-screen TV, TV, iPad

Outdoors

Terrace, Balcony

Living Area

Desk

View

View, Sea view

Bedroom

Wardrobe or closet

Room Amenities

Clothes rack

Exclusive services

Free gym access, Access to private pool
Ultra Two Bedroom Suite Connected
Room Type: Suite
Room Size: 215 m2
1 King bed(s) Bed
2 Queen bed(s) Bed

Bathroom

Shower, Bathtub or shower, Body soap, Shampoo, Private bathroom, Free toiletries, Toilet paper, Bathrobe, Bidet, Hairdryer, Slippers, Toilet, Conditioner, Bathtub, Shower cap

General

Carbon monoxide detector, Iron, Ironing facilities, Safe, Smoke Alarm, Air conditioning

Media & Technology

Flat-screen TV, TV, iPad

Outdoors

Terrace, Balcony

Living Area

Desk

View

View, Sea view

Bedroom

Wardrobe or closet

Room Amenities

Clothes rack

Exclusive services

Free gym access, Access to private pool
Two Bedroom Master Suite
Room Type: Suite
Room Size: 203 m2
1 King bed(s) Bed
2 Queen bed(s) Bed

Bathroom

Shower, Bathtub or shower, Body soap, Shampoo, Private bathroom, Free toiletries, Toilet paper, Bathrobe, Bidet, Hairdryer, Slippers, Toilet, Conditioner, Bathtub, Shower cap

General

Carbon monoxide detector, Iron, Ironing facilities, Safe, Smoke Alarm, Air conditioning

Media & Technology

Flat-screen TV, TV, iPad

Outdoors

Terrace, Balcony

Living Area

Desk

View

View, Sea view

Bedroom

Wardrobe or closet

Room Amenities

Clothes rack

Exclusive services

Free gym access, Access to private pool
Ultra Two Bedroom Master Suite
Room Type: Suite
Room Size: 203 m2
1 King bed(s) Bed
2 Queen bed(s) Bed
1 Sofa bed Bed

Bathroom

Shower, Bathtub or shower, Body soap, Shampoo, Private bathroom, Free toiletries, Toilet paper, Bathrobe, Bidet, Hairdryer, Slippers, Toilet, Conditioner, Bathtub, Shower cap

General

Carbon monoxide detector, Iron, Ironing facilities, Safe, Smoke Alarm, Air conditioning

Media & Technology

Flat-screen TV, TV, iPad

Outdoors

Terrace, Balcony

Living Area

Desk

View

View, Sea view

Bedroom

Wardrobe or closet

Room Amenities

Clothes rack

Exclusive services

Free gym access, Access to private pool

FAQ's

Is this Playa Mujeres resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Playa Mujeres resort?

Check-in time for Playa Mujeres resort starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Playa Mujeres resort have a swimming pool?

Yes, this Playa Mujeres resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Playa Mujeres resort?

Best-rates for the Playa Mujeres resort starts from $1,131 per night with includes Hot Tub, Internet, Balcony/Terrace, Security/Safety, Wellness Facilities, Sports/Activities, Restaurant, Breakfast, Laundry, Ocean View, Oceanfront, Transportation/Shuttle, Accessibility, Spa, Pool, View, Private Beach, Guest Services, Entertainment, Air Conditioner, Parking, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Playa Mujeres resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the resort has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Playa Mujeres resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Playa Mujeres resort has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Playa Mujeres resort?

Based on the information reported by the owner or manager, the Playa Mujeres resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Playa Mujeres resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD1,131
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