Is this La Cruz hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the La Cruz hotel have a swimming pool?

Yes, this La Cruz hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in La Cruz hotel?

Best-rates for the La Cruz hotel starts from $209 per night with includes Air Conditioner, Accessibility, Business Services, Guest Services, Breakfast, Internet, Pool, Spa, Entertainment, Child Friendly, Laundry, Parking, Balcony/Terrace, Bedding/Linens, Wellness Facilities, Restaurant, Bar, Wheelchair Accessible, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is La Cruz hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the La Cruz hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the La Cruz hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the La Cruz hotel?

Based on the information reported by the owner or manager, the La Cruz hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for La Cruz hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

HOTEL & SPA DOÑA URRACA QUERETARO | Hotel in Querétaro

Name: HOTEL & SPA DOÑA URRACA QUERETARO
Address: La Cruz, Queretaro, Queretaro, Mexico, MX
Price range: Prices for upcoming dates start at $209 per night
Rating: 9

| 9.0 (66 Reviews) | 1 Bathroom

La Cruz Hotel | HOTEL & SPA DOÑA URRACA QUERETARO

Hotel in La Cruz, Querétaro

Hotel with free valet parking, near Aqueduct of Santiago de Querétaro
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, coffee/tea in a common area, spa services, and free use of bicycles are onsite.
Change of towels is available on request.
HOTEL & SPA DOÑA URRACA QUERETARO offers 24 accommodations with safes and hair dryers. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Bathrooms include showers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Private bathroom

Hair dryer

Toilet paper

Soap

Towels

Shampoo

Shower

Bedroom

Blackout drapes/curtains

Air conditioning (climate-controlled)

Iron/ironing board

Free local calls

Safe

Phone

Breakfast

Free full breakfast available daily 7:30 AM–1:00 PM

1 restaurant

Coffee/tea in common area(s)

1 bar

Local meal delivery service

Parking

Free 24-hour offsite parking within 984 ft

Onsite parking includes off-street options

Free secured, uncovered valet parking on site

Height restrictions apply for onsite parking

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator door width (inches): 37

Front entrance ramp

Elevator

Wheelchair accessible (may have limitations)

Wheelchair-accessible public washroom

Sign language-capable staff

Well-lit path to entrance

Wheelchair-accessible spa

Wheelchair-accessible restaurant

Activities

Outdoor pool

Free bicycle rentals

Spa services

Private winery tours

Designer stores

General

Meeting rooms - 2

Elevator

English

Spanish

Romance packages available

Smoke-free property

Couples dining

Guest Services

Laundry facilities

Outdoor pool

Concierge services

Change of towels (on request)

24-hour front desk

Daily housekeeping

Laundry facilities

Internet

Available in some public areas: Free WiFi

In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Available in all rooms: Free WiFi

Outdoors

Garden

Terrace

Balcony or patio

Spa

Facials

Massage - Swedish

Massage - hot stone

Manicures and pedicures

Body scrubs

Massage - sports

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed safety features at this property include a smoke detector and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Kim

Sep 17, 2025 03:47:36 AM

Review Score: 10

Summary: This place was more magical than I could have imagined. The decor, the ambience, the staff, the rooms, all of it a delightful experience. It's such a serene, peaceful, relaxing place in the middle of the historic area of town. I can't say enough about what a beautiful facility Dona Urraca is. It holds a special place in my heart!

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Single Room, Garden View Room Size: 441.3 square feet m² 1 King Bed	General Square meters - 41, Square feet - 441.3, Desk, Number of bedrooms - 1, Garden view, Ping - 12.4, Bed count minimum 1, Bed count maximum 1
Junior Double Room Room Size: 441.3 square feet m² 2 Queen Beds	General Square meters - 41, Square feet - 441.3, Number of bedrooms - 1, Garden view, Ping - 12.4, Bed count minimum 2, Bed count maximum 2