Hotelito Azul | Hotel in Tulum

| 8.4 (709 Reviews) |   Pet Friendly  1 Bathroom
Zona Hotelera Hotel | Hotelito Azul

Hotel in Zona Hotelera, Tulum

At Hotelito Azul, spend the day on the beach where you can enjoy yoga. Then return for a meal at one of the hotel's 2 restaurants.
Hotelito Azul offers 35 accommodations with minibars and safes. These individually decorated and furnished accommodations include desks. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries. Hypo-allergenic bedding and hair dryers can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
2 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Pet Friendly
Pool
View
Ocean View
Balcony/Terrace
Transportation/Shuttle
Security/Safety
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are available for usd 107.1 per night. free cribs (infant beds)!
Payment Policy
Fee for cooked-to-order breakfast: approximately usd 30 to 40 for adults, and usd 30 to 40 for children airport shuttle fee: usd 200 per vehicle (one-way, maximum occupancy 4) pet deposit: usd 100.00 per stay pet fee: usd 25 per pet (varies based on length of stay) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: usd 107.1 per night service fee: 7.5 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total pets food and water bowls are available pets allowed for an extra charge of usd 25 per pet (varies based on length of stay), plus a deposit of usd 100.00 per stay pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation welcoming dogs and cats only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Mariafrancesca
Jan 26, 2026 04:14:01 AM
Review Score:   4
Summary: Very unfriendly staff at reception: we arrived after 6pm and received a Whatsapp at 4pm (we were on a flgiht) with a QR code to enter the building and no indications where we could find our rooms' keys. The reception hours are vague to say the least. Reception is sometimes not present until 11.30am or after 5pm. The entrance after 6pm is from a very dark narrow corridor which is clearly meant to be a side entrance for workers, rather than guests. The driver that reception suggested for trips into town charged 33% more than regular taxis and was never on time, in the 10 days we were in Tulum. The food on the beach took 3 hours to arrive on january 1st: we ordered at 1pm and got food at 4pm and received no excuses nor discount. The bars at the roof terrace swimming pool were not open and we were told we could not take our own food/drinks - then, what's the point of having a roof terrace with a pool? The location is good (although the two side properties are abandoned), the rooms are large and well cleaned; the rest is not worth the money. Much better choices in Tulum in this price range. We paid 5-star prices for a 3-star hotel. One last thing: the suite with its own pool is a trap. The main window is on the main street and there's a lot of noise in that room. And the water in the pool cannot be heated. Only cold water.
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FAQ's

Is this Hotelito Azul pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotelito Azul have a swimming pool?

Yes, this Hotelito Azul has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotelito Azul?

Best-rates for the Hotelito Azul starts from $277 per night with includes Ocean View, Sports/Activities, Bar, Toiletries, Guest Services, Hot Tub, Internet, Pet Friendly, Pool, Bedding/Linens, Child Friendly, Transportation/Shuttle, Security/Safety, Wellness Facilities, Entertainment, Breakfast, Air Conditioner, View, Balcony/Terrace, Spa, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotelito Azul a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotelito Azul wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotelito Azul has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotelito Azul?

Based on the information reported by the owner or manager, the Hotelito Azul indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotelito Azul?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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