Lotte Hotel Hanoi | Hotel in Hanoi

| 9.1 (936 Reviews) |  10 Bathrooms  30 Guests
Cong Vi Hotel | Lotte Hotel Hanoi

Hotel in Cong Vi, Hanoi

Strategically located in Hanoi, Lotte Hotel Hanoi offers modern and luxurious accommodations with free WiFi access throughout the property. It features an outdoor pool, indoor pool, a fitness center, sauna facility and free parking on site. This nonsmoking hotel is just 0.7 mi from Giang Vo Exhibition Center an 1.1 mi from Vietnam Museum of Ethnology. The famous One Pillar Pagoda is 1.4 mi away, while Noi Bai International Airport is accessible within a 12 mi drive. Offering city views, air-conditioned rooms and suites are furnished with a wardrobe, in-room safe, a flat-screen cable/satellite TV and sofa seating area. Mini-bar and tea/coffee making facilities are also included. The private bathroom comes with a bathtub, separate shower, bathrobes and hairdryer. At Lotte Hotel Hanoi, guests may indulge in a pampering massage at the spa. The friendly 24-hour front desk staff can assist with laundry, car rental and tour arrangements. Airport transfers and business facilities are also available at an extra charge. The in-house restaurant serves a delectable selection of local and Western dishes. After-meal drinks can be enjoyed at the bar, while barbecue facilities are available upon request. Room service options are offered for guests’ convenience.

Lotte Hotel Hanoi is located in Hanoi.

This 309 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Transportation/Shuttle, Business Services, Wellness Facilities, and several others. This is a 5 star rated property and has over 936 reviews with the average score of 9.1 . Coming to Hanoi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 309 Bedrooms Hotel if you want to learn more about this place in Hanoi. These details are authentic, as they are provided by our partner, booking.com.

This Lotte Hotel Hanoi in Hanoi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Lotte Hotel Hanoi”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Private Pool
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Fruit
  • Breakfast in the room
  • Coffee house on site
  • Wine/Champagne
  • Restaurant
Parking
  • Parking on site
  • Free parking
  • Parking garage
  • Parking
Activities
  • Spa facilities
  • Spa
  • Personal trainer
  • Indoor pool (year-round)
  • Hot tub/Jacuzzi
  • Locker rooms
  • Fitness
  • Indoor pool
  • Nightclub/DJ
  • Evening entertainment
  • Sauna
  • Yoga classes
  • Massage
  • Fitness classes
  • Fitness center
General
  • Wifi in all areas
  • Non-smoking rooms
  • Soundproof rooms
  • Family rooms
  • Facilities for disabled guests
  • Elevator
  • Convenience store on site
  • Safe
  • Air conditioning
  • Heating
  • Smoke-free property
Guest Services
  • Fax/Photocopying
  • Express check-in/out
  • Car rental
  • Business center
  • ATM on site
  • Baggage storage
  • Ironing service
  • Shared lounge/TV area
  • Meeting/Banquet facilities
  • Dry cleaning
  • Laundry
  • 24-hour front desk
  • Concierge
  • Tour desk
  • Babysitting/Child services
  • Currency exchange
  • Room service
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Outdoor pool
  • Outdoor pool (year-round)
Security/Safety
  • CCTV outside property
  • Smoke alarms
  • Key card access
  • CCTV in common areas
  • Fire extinguishers
  • 24-hour security
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Thermometers for guests provided by property
  • Face masks for guests available
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Physical distancing rules followed
  • Cashless payment available
Spa
  • Swimming pool
  • Kids' pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Please note that due to the nature of the club lounge, guests must be at least 12 years old to gain access and entry.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.56
Location:
8.89
Staff:
9.24
Facilities:
9.23
Comfort:
9.38
Cleanliness:
9.33
Chris
Jan 29, 2026 08:00:00 AM
Review Score:   10
USA
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe King Room
Room Type: Triple
Room Size: 42 m2
1 King bed(s) Bed
Deluxe King Room

Food & Drink

Bottle of water, Minibar

Bathroom

Conditioner, Bathrobe, Towels, Walk-in shower, Shower, Toilet, Body soap, Bathtub, Bidet, Toilet paper, Hairdryer, Toothbrush, Shampoo, Slippers, Shower cap, Private bathroom, Bathtub or shower, Free toiletries

General

Key card access, Ironing facilities, Hypoallergenic, Trash cans, Smoke Alarm, Safe, Air conditioning, Iron, Fire extinguisher, Laptop safe

Media & Technology

Satellite channels, Cable channels, TV, Flat-screen TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle, Cleaning products, Wine glasses, Dryer

Living Area

Sitting area, Desk

View

View, City view, Lake view

Bedroom

Childrens' cribs, Wardrobe or closet, Alarm clock

Activities

Sauna

Accessibility

Upper floors accessible by elevator

Room Amenities

Clothes rack, Adapter, Socket near the bed, Feather pillow

Cleanliness & disinfection

Hand sanitizer
Club Junior King Suite
Room Type: Suite
Room Size: 61 m2
1 King bed(s) Bed
Club Junior King Suite

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Conditioner, Bathrobe, Towels, Walk-in shower, Shower, Toilet, Body soap, Bathtub, Bidet, Toilet paper, Hairdryer, Toothbrush, Shampoo, Slippers, Shower cap, Private bathroom, Bathtub or shower, Free toiletries

General

Key card access, Ironing facilities, Hypoallergenic, Trash cans, Smoke Alarm, Safe, Air conditioning, Iron, Fire extinguisher, Laptop safe

Media & Technology

Satellite channels, Cable channels, TV, Flat-screen TV, Telephone

Services

Wake-up service/Alarm clock, Executive lounge access, Wake-up service

Kitchen

Refrigerator, Coffee machine, Electric kettle, Cleaning products, Wine glasses, Dryer

Living Area

Sitting area, Desk, Sofa

View

View, City view, Lake view

Bedroom

Childrens' cribs, Wardrobe or closet, Alarm clock

Activities

Sauna

Accessibility

Upper floors accessible by elevator

Room Amenities

Clothes rack, Adapter, Socket near the bed, Feather pillow

Cleanliness & disinfection

Hand sanitizer
Club Deluxe King Room
Room Type: Triple
Room Size: 42 m2
1 King bed(s) Bed
Club Deluxe King Room

Food & Drink

Bottle of water, Minibar

Bathroom

Conditioner, Bathrobe, Towels, Walk-in shower, Shower, Toilet, Body soap, Bathtub, Bidet, Toilet paper, Hairdryer, Toothbrush, Shampoo, Slippers, Shower cap, Private bathroom, Bathtub or shower, Free toiletries

General

Key card access, Ironing facilities, Hypoallergenic, Trash cans, Smoke Alarm, Safe, Air conditioning, Iron, Fire extinguisher, Laptop safe

Media & Technology

Satellite channels, iPod dock, Cable channels, TV, Flat-screen TV, Telephone

Services

Wake-up service/Alarm clock, Executive lounge access, Wake-up service

Kitchen

Refrigerator, Electric kettle, Cleaning products, Wine glasses, Dryer

Living Area

Sitting area, Desk

View

View, City view, Lake view

Bedroom

Childrens' cribs, Wardrobe or closet, Alarm clock

Activities

Sauna

Accessibility

Upper floors accessible by elevator

Room Amenities

Clothes rack, Adapter, Socket near the bed, Feather pillow

Cleanliness & disinfection

Hand sanitizer
Deluxe Twin Room
Room Type: Single
Room Size: 42 m2
2 Twin bed(s) Bed
Deluxe Twin Room

Food & Drink

Bottle of water, Minibar

Bathroom

Conditioner, Bathrobe, Towels, Walk-in shower, Shower, Toilet, Body soap, Bathtub, Bidet, Toilet paper, Hairdryer, Toothbrush, Shampoo, Slippers, Shower cap, Private bathroom, Bathtub or shower, Free toiletries

General

Key card access, Ironing facilities, Hypoallergenic, Trash cans, Smoke Alarm, Safe, Air conditioning, Iron, Fire extinguisher, Laptop safe

Media & Technology

Satellite channels, Cable channels, TV, Flat-screen TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle, Cleaning products, Wine glasses, Dryer

Living Area

Sitting area, Desk

View

View, City view, Lake view

Bedroom

Childrens' cribs, Wardrobe or closet, Alarm clock

Activities

Sauna

Accessibility

Upper floors accessible by elevator

Room Amenities

Clothes rack, Adapter, Socket near the bed, Feather pillow

Cleanliness & disinfection

Hand sanitizer
Club Deluxe Twin Room
Room Type: Twin
Room Size: 42 m2
2 Twin bed(s) Bed
Club Deluxe Twin Room

Food & Drink

Bottle of water, Minibar

Bathroom

Conditioner, Bathrobe, Towels, Walk-in shower, Shower, Toilet, Body soap, Bathtub, Bidet, Toilet paper, Hairdryer, Toothbrush, Shampoo, Slippers, Shower cap, Private bathroom, Bathtub or shower, Free toiletries

General

Key card access, Ironing facilities, Hypoallergenic, Trash cans, Smoke Alarm, Safe, Air conditioning, Iron, Fire extinguisher, Laptop safe

Media & Technology

Satellite channels, Cable channels, TV, Flat-screen TV, Telephone

Services

Wake-up service/Alarm clock, Executive lounge access, Wake-up service

Kitchen

Refrigerator, Electric kettle, Cleaning products, Wine glasses, Dryer

Living Area

Sitting area, Desk

View

View, City view, Lake view

Bedroom

Childrens' cribs, Wardrobe or closet, Alarm clock

Activities

Sauna

Accessibility

Upper floors accessible by elevator

Room Amenities

Clothes rack, Adapter, Socket near the bed, Feather pillow

Cleanliness & disinfection

Hand sanitizer
Club Junior Twin Suite
Room Type: Suite
Room Size: 61 m2
2 Twin bed(s) Bed
Club Junior Twin Suite

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Conditioner, Bathrobe, Towels, Walk-in shower, Shower, Toilet, Body soap, Bathtub, Bidet, Toilet paper, Hairdryer, Toothbrush, Shampoo, Slippers, Shower cap, Private bathroom, Bathtub or shower, Free toiletries

General

Key card access, Ironing facilities, Hypoallergenic, Trash cans, Smoke Alarm, Safe, Air conditioning, Iron, Fire extinguisher, Laptop safe

Media & Technology

Satellite channels, Cable channels, TV, Flat-screen TV, Telephone

Services

Wake-up service/Alarm clock, Executive lounge access, Wake-up service

Kitchen

Refrigerator, Coffee machine, Electric kettle, Cleaning products, Wine glasses, Dryer

Living Area

Sitting area, Desk, Sofa

View

View, City view, Lake view

Bedroom

Childrens' cribs, Wardrobe or closet, Alarm clock

Activities

Sauna

Accessibility

Upper floors accessible by elevator

Room Amenities

Clothes rack, Adapter, Socket near the bed, Feather pillow

Cleanliness & disinfection

Hand sanitizer
Deluxe Suite
Room Type: Suite
Room Size: 99 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Conditioner, Walk-in shower, Toothbrush, Bathtub or shower, Towels, Shower, Toilet, Toilet paper, Hairdryer, Body soap, Shampoo, Free toiletries, Slippers, Bathrobe, Shower cap, Bathtub, Bidet, Private bathroom, Guest bathroom

General

Key card access, Ironing facilities, Hypoallergenic, Trash cans, Smoke Alarm, Safe, Air conditioning, Iron, Fire extinguisher, Laptop safe

Media & Technology

Satellite channels, Cable channels, TV, Flat-screen TV, Telephone

Services

Wake-up service/Alarm clock, Executive lounge access, Wake-up service

Kitchen

Refrigerator, Dining table, Coffee machine, Electric kettle, Cleaning products, Wine glasses, Dryer

Living Area

Sitting area, Desk, Sofa

View

View, City view, Lake view

Bedroom

Childrens' cribs, Wardrobe or closet, Alarm clock

Activities

Sauna

Accessibility

Upper floors accessible by elevator

Room Amenities

Clothes rack, Adapter, Socket near the bed, Feather pillow

Cleanliness & disinfection

Hand sanitizer
Premier Suite
Room Type: Suite
Room Size: 147 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Conditioner, Walk-in shower, Toothbrush, Bathtub or shower, Towels, Shower, Toilet, Toilet paper, Hairdryer, Body soap, Shampoo, Free toiletries, Slippers, Bathrobe, Shower cap, Bathtub, Bidet, Private bathroom, Guest bathroom

General

Key card access, Ironing facilities, Hypoallergenic, Trash cans, Smoke Alarm, Safe, Air conditioning, Iron, Fire extinguisher, Laptop safe

Media & Technology

Satellite channels, Cable channels, TV, Flat-screen TV, Telephone

Services

Wake-up service/Alarm clock, Executive lounge access, Wake-up service

Kitchen

Refrigerator, Dining table, Coffee machine, Electric kettle, Cleaning products, Wine glasses, Dryer

Living Area

Sitting area, Desk, Sofa

View

View, City view, Lake view

Bedroom

Childrens' cribs, Wardrobe or closet, Alarm clock

Activities

Sauna

Accessibility

Upper floors accessible by elevator

Room Amenities

Pajamas, Socket near the bed, Feather pillow, Clothes rack, Adapter

Cleanliness & disinfection

Hand sanitizer
Junior King Suite
Room Type: Suite
Room Size: 61 m2
1 Queen bed(s) Bed
Junior King Suite

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Conditioner, Bathrobe, Towels, Walk-in shower, Shower, Toilet, Body soap, Bathtub, Bidet, Toilet paper, Hairdryer, Toothbrush, Shampoo, Slippers, Shower cap, Private bathroom, Bathtub or shower, Free toiletries

General

Key card access, Ironing facilities, Hypoallergenic, Trash cans, Smoke Alarm, Safe, Air conditioning, Iron, Fire extinguisher, Laptop safe

Media & Technology

Satellite channels, Cable channels, TV, Flat-screen TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Coffee machine, Electric kettle, Cleaning products, Wine glasses, Dryer

Living Area

Sitting area, Desk, Sofa

View

View, City view, Lake view

Bedroom

Childrens' cribs, Wardrobe or closet, Alarm clock

Activities

Sauna

Accessibility

Upper floors accessible by elevator

Room Amenities

Clothes rack, Adapter, Socket near the bed, Feather pillow

Cleanliness & disinfection

Hand sanitizer
Junior Twin Suite
Room Type: Suite
Room Size: 61 m2
2 Twin bed(s) Bed
Junior Twin Suite

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Conditioner, Bathrobe, Towels, Walk-in shower, Shower, Toilet, Body soap, Bathtub, Bidet, Toilet paper, Hairdryer, Toothbrush, Shampoo, Slippers, Shower cap, Private bathroom, Bathtub or shower, Free toiletries

General

Key card access, Ironing facilities, Hypoallergenic, Trash cans, Smoke Alarm, Safe, Air conditioning, Iron, Fire extinguisher, Laptop safe

Media & Technology

Satellite channels, Cable channels, TV, Flat-screen TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Coffee machine, Electric kettle, Cleaning products, Wine glasses, Dryer

Living Area

Sitting area, Desk, Sofa

View

View, City view, Lake view

Bedroom

Childrens' cribs, Wardrobe or closet, Alarm clock

Activities

Sauna

Accessibility

Upper floors accessible by elevator

Room Amenities

Clothes rack, Adapter, Socket near the bed, Feather pillow

Cleanliness & disinfection

Hand sanitizer
Check Hotel Availability
Nightly rates from:
USD177
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