Is this Lotte Hotel Hanoi pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Lotte Hotel Hanoi?

Check-in time for Lotte Hotel Hanoi starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Lotte Hotel Hanoi have a swimming pool?

Yes, this Lotte Hotel Hanoi has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Lotte Hotel Hanoi?

Best-rates for the Lotte Hotel Hanoi starts from $177 per night with includes Security/Safety, Wellness Facilities, Fireplace/Heating, Entertainment, Internet, Laundry, Accessibility, Guest Services, Hot Tub, Parking, Wheelchair Accessible, Transportation/Shuttle, Business Services, Spa, Restaurant, Breakfast, Child Friendly, Air Conditioner, TV, Private Pool, Bar, Pool with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Lotte Hotel Hanoi a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Lotte Hotel Hanoi wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Lotte Hotel Hanoi is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Lotte Hotel Hanoi?

Based on the information reported by the owner or manager, the Lotte Hotel Hanoi indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Lotte Hotel Hanoi?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Lotte Hotel Hanoi | Hotel in Hanoi

Name: Lotte Hotel Hanoi
Address: Hanoi, Vietnam, VN
Price range: Prices for upcoming dates start at $177 per night
Rating: 9.1

| 9.1 (967 Reviews) | 10 Bathrooms 30 Guests

Hotel in Cong Vi, Hanoi

Strategically located in Hanoi, Lotte Hotel Hanoi offers modern and luxurious accommodations with free WiFi access throughout the property. It features an outdoor pool, indoor pool, a fitness center, sauna facility and free parking on site. This nonsmoking hotel is just 0.7 mi from Giang Vo Exhibition Center an 1.1 mi from Vietnam Museum of Ethnology. The famous One Pillar Pagoda is 1.4 mi away, while Noi Bai International Airport is accessible within a 12 mi drive. Offering city views, air-conditioned rooms and suites are furnished with a wardrobe, in-room safe, a flat-screen cable/satellite TV and sofa seating area. Mini-bar and tea/coffee making facilities are also included. The private bathroom comes with a bathtub, separate shower, bathrobes and hairdryer. At Lotte Hotel Hanoi, guests may indulge in a pampering massage at the spa. The friendly 24-hour front desk staff can assist with laundry, car rental and tour arrangements. Airport transfers and business facilities are also available at an extra charge. The in-house restaurant serves a delectable selection of local and Western dishes. After-meal drinks can be enjoyed at the bar, while barbecue facilities are available upon request. Room service options are offered for guests’ convenience.

Lotte Hotel Hanoi is located in Hanoi.

This 309 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Internet, Laundry, Accessibility, and several others. This is a 5 star rated property and has over 967 reviews with the average score of 9.1 . Coming to Hanoi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 309 Bedrooms Hotel if you want to learn more about this place in Hanoi. These details are authentic, as they are provided by our partner, booking.com.

This Lotte Hotel Hanoi in Hanoi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Lotte Hotel Hanoi”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Private Pool

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Restaurant

Fruit

Coffee house on site

Breakfast in the room

Wine/Champagne

Parking

Parking on site

Parking

Free parking

Parking garage

Activities

Indoor pool (year-round)

Fitness center

Indoor pool

Yoga classes

Fitness classes

Evening entertainment

Spa facilities

Massage

Personal trainer

Locker rooms

Hot tub/Jacuzzi

Nightclub/DJ

Fitness

Sauna

General

Heating

Convenience store on site

Air conditioning

Non-smoking rooms

Facilities for disabled guests

Elevator

Family rooms

Safe

Wifi in all areas

Soundproof rooms

Smoke-free property

Guest Services

Room service

Baggage storage

Shared lounge/TV area

Car rental

Currency exchange

ATM on site

Ironing service

Meeting/Banquet facilities

24-hour front desk

Babysitting/Child services

Express check-in/out

Fax/Photocopying

Concierge

Tour desk

Business center

Laundry

Dry cleaning

Internet

Free Wifi

Wifi

Internet

Outdoors

Outdoor pool (year-round)

Outdoor pool

Security/Safety

Key card access

24-hour security

CCTV outside property

Smoke alarms

CCTV in common areas

Fire extinguishers

Guest accommodation sealed after cleaning

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Delivered food covered securely

Food can be delivered to guest accommodation

Breakfast to-go containers

Process in place to check health of guests

Face masks for guests available

Access to healthcare professionals

Staff follow all safety protocols as directed by local authorities

Thermometers for guests provided by property

First aid kits available

Hand sanitizer in guest accommodation and common areas

Cashless payment available

Physical distancing rules followed

Spa

Swimming pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

Please note that due to the nature of the club lounge, guests must be at least 12 years old to gain access and entry.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

8.56

Location:

8.89

Staff:

9.24

Facilities:

9.23

Comfort:

9.38

Cleanliness:

9.33

Kristina

Dec 11, 2025 08:00:00 AM

Review Score: 9

Finland

Reviewer Type: Solo Traveller

Travel Purpose: business

Positive: Gluteen free (tasty) bread available! Good variety of glute free choices.

Summary: Enjoyable stay, friendly atmosphere

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe King Room Room Type: Triple Room Size: 42 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom General Key card access, Air conditioning, Iron, Hypoallergenic, Fire extinguisher, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Trash cans Media & Technology Satellite channels, Telephone, TV, Flat-screen TV, Cable channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Dryer, Wine glasses, Electric kettle, Refrigerator, Cleaning products Living Area Sitting area, Desk View City view, Lake view, View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs Activities Sauna Accessibility Upper floors accessible by elevator Room Amenities Feather pillow, Clothes rack, Socket near the bed, Adapter Cleanliness & disinfection Hand sanitizer
Club Junior King Suite Room Type: Suite Room Size: 61 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom General Key card access, Air conditioning, Iron, Hypoallergenic, Fire extinguisher, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Trash cans Media & Technology Satellite channels, Telephone, TV, Flat-screen TV, Cable channels Services Executive lounge access, Wake-up service/Alarm clock, Wake-up service Kitchen Dryer, Wine glasses, Electric kettle, Refrigerator, Coffee machine, Cleaning products Living Area Sofa, Sitting area, Desk View City view, Lake view, View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs Activities Sauna Accessibility Upper floors accessible by elevator Room Amenities Feather pillow, Clothes rack, Socket near the bed, Adapter Cleanliness & disinfection Hand sanitizer
Club Deluxe King Room Room Type: Triple Room Size: 42 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom General Key card access, Air conditioning, Iron, Hypoallergenic, Fire extinguisher, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Trash cans Media & Technology Satellite channels, Telephone, iPod dock, TV, Flat-screen TV, Cable channels Services Executive lounge access, Wake-up service/Alarm clock, Wake-up service Kitchen Dryer, Wine glasses, Electric kettle, Refrigerator, Cleaning products Living Area Sitting area, Desk View City view, Lake view, View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs Activities Sauna Accessibility Upper floors accessible by elevator Room Amenities Feather pillow, Clothes rack, Socket near the bed, Adapter Cleanliness & disinfection Hand sanitizer
Deluxe Twin Room Room Type: Twin Room Size: 42 m² 2 Twin bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom General Key card access, Air conditioning, Iron, Hypoallergenic, Fire extinguisher, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Trash cans Media & Technology Satellite channels, Telephone, TV, Flat-screen TV, Cable channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Dryer, Wine glasses, Electric kettle, Refrigerator, Cleaning products Living Area Sitting area, Desk View City view, Lake view, View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs Activities Sauna Accessibility Upper floors accessible by elevator Room Amenities Feather pillow, Clothes rack, Socket near the bed, Adapter Cleanliness & disinfection Hand sanitizer
Club Deluxe Twin Room Room Type: Twin Room Size: 42 m² 2 Twin bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom General Key card access, Air conditioning, Iron, Hypoallergenic, Fire extinguisher, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Trash cans Media & Technology Satellite channels, Telephone, TV, Flat-screen TV, Cable channels Services Executive lounge access, Wake-up service/Alarm clock, Wake-up service Kitchen Dryer, Wine glasses, Electric kettle, Refrigerator, Cleaning products Living Area Sitting area, Desk View City view, Lake view, View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs Activities Sauna Accessibility Upper floors accessible by elevator Room Amenities Feather pillow, Clothes rack, Socket near the bed, Adapter Cleanliness & disinfection Hand sanitizer
Club Junior Twin Suite Room Type: Suite Room Size: 61 m² 2 Twin bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom General Key card access, Air conditioning, Iron, Hypoallergenic, Fire extinguisher, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Trash cans Media & Technology Satellite channels, Telephone, TV, Flat-screen TV, Cable channels Services Executive lounge access, Wake-up service/Alarm clock, Wake-up service Kitchen Dryer, Wine glasses, Electric kettle, Refrigerator, Coffee machine, Cleaning products Living Area Sofa, Sitting area, Desk View City view, Lake view, View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs Activities Sauna Accessibility Upper floors accessible by elevator Room Amenities Feather pillow, Clothes rack, Socket near the bed, Adapter Cleanliness & disinfection Hand sanitizer
Deluxe Suite Room Type: Suite Room Size: 99 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Walk-in shower, Slippers, Toothbrush, Bathtub, Hairdryer, Private bathroom, Body soap, Towels, Toilet, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Shower cap, Shampoo, Shower, Free toiletries, Guest bathroom, Bidet General Key card access, Air conditioning, Iron, Hypoallergenic, Fire extinguisher, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Trash cans Media & Technology Satellite channels, Telephone, TV, Flat-screen TV, Cable channels Services Executive lounge access, Wake-up service/Alarm clock, Wake-up service Kitchen Dryer, Wine glasses, Dining table, Electric kettle, Refrigerator, Coffee machine, Cleaning products Living Area Sofa, Sitting area, Desk View City view, Lake view, View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs Activities Sauna Accessibility Upper floors accessible by elevator Room Amenities Feather pillow, Clothes rack, Socket near the bed, Adapter Cleanliness & disinfection Hand sanitizer
Premier Suite Room Type: Suite Room Size: 147 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Walk-in shower, Slippers, Toothbrush, Bathtub, Hairdryer, Private bathroom, Body soap, Towels, Toilet, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Shower cap, Shampoo, Shower, Free toiletries, Guest bathroom, Bidet General Key card access, Air conditioning, Iron, Hypoallergenic, Fire extinguisher, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Trash cans Media & Technology Satellite channels, Telephone, TV, Flat-screen TV, Cable channels Services Executive lounge access, Wake-up service/Alarm clock, Wake-up service Kitchen Dryer, Wine glasses, Dining table, Electric kettle, Refrigerator, Coffee machine, Cleaning products Living Area Sofa, Sitting area, Desk View City view, Lake view, View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs Activities Sauna Accessibility Upper floors accessible by elevator Room Amenities Clothes rack, Adapter, Pajamas, Feather pillow, Socket near the bed Cleanliness & disinfection Hand sanitizer
Junior King Suite Room Type: Suite Room Size: 61 m² 1 Queen bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom General Key card access, Air conditioning, Iron, Hypoallergenic, Fire extinguisher, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Trash cans Media & Technology Satellite channels, Telephone, TV, Flat-screen TV, Cable channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Dryer, Wine glasses, Electric kettle, Refrigerator, Coffee machine, Cleaning products Living Area Sofa, Sitting area, Desk View City view, Lake view, View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs Activities Sauna Accessibility Upper floors accessible by elevator Room Amenities Feather pillow, Clothes rack, Socket near the bed, Adapter Cleanliness & disinfection Hand sanitizer
Junior Twin Suite Room Type: Suite Room Size: 61 m² 2 Twin bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom General Key card access, Air conditioning, Iron, Hypoallergenic, Fire extinguisher, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Trash cans Media & Technology Satellite channels, Telephone, TV, Flat-screen TV, Cable channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Dryer, Wine glasses, Electric kettle, Refrigerator, Coffee machine, Cleaning products Living Area Sofa, Sitting area, Desk View City view, Lake view, View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs Activities Sauna Accessibility Upper floors accessible by elevator Room Amenities Feather pillow, Clothes rack, Socket near the bed, Adapter Cleanliness & disinfection Hand sanitizer

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Nightly rates from:

USD177

Price Details

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Lotte Hotel Hanoi | Hotel in Hanoi

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Hotel in Cong Vi, Hanoi

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Bathroom

General

Media & Technology

Services

Kitchen

Living Area

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Bedroom

Activities

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