Is this Lotte The Residence pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Lotte The Residence have a swimming pool?

Yes, this Lotte The Residence has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Lotte The Residence?

Best-rates for the Lotte The Residence starts from $141 per night with includes Parking, Accessibility, Guest Services, Hot Tub, Internet, Designated Smoking Area, Wheelchair Accessible, Entertainment, Child Friendly, Kitchen, Laundry, Air Conditioner, Spa, Restaurant, Bar, Toiletries, Pool, Balcony/Terrace, Bedding/Linens, Wellness Facilities, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Lotte The Residence a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this apartment 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the apartment has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Lotte The Residence wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Lotte The Residence is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Lotte The Residence?

Based on the information reported by the owner or manager, the Lotte The Residence indicates 1 day stay policy at this apartment. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Lotte The Residence?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Lotte The Residence | Apartment in Hanoi

| 9.6 (157 Reviews) | 1 Bedroom 1 Bathroom 3 Guests

1 Bedroom Apartment in Cong Vi, Hanoi

Aparthotel with a full-service spa, near West Lake
This aparthotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Each apartment provides a kitchenette with a refrigerator, an oven, a stovetop, and a microwave. Conveniences include a washer/dryer and a rice cooker, and guests will appreciate thoughtful touches like bathrobes and slippers.
Lotte The Residence offers 258 air-conditioned accommodations with washers/dryers and safes. LCD televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Hanoi aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and rice cookers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Air Conditioner

Air conditioning

Bathrooms

Shower

Hair dryer

Towels provided

Free toiletries

Slippers

Bathrobes

Rainfall showerhead

Bedroom

Bed sheets provided

1 bar

Full breakfast available for a fee daily 6 AM–10:00 AM: VND 450000 per person

24-hour room service

1 restaurant

Library

Kitchen

Microwave

Oven

Cookware/dishes/utensils

Refrigerator

Rice cooker

Stovetop

Laundry

Dry cleaning/laundry service

Laundry facilities

Washer/dryer

Parking

Free valet parking on site

Free secured, covered self parking on site

Pet Friendly

No pets allowed

Accessibility

Designated smoking areas

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair accessible (with limits)

Elevator

Activities

Fitness center

Entertainment

LCD TV with cable service

General

258 rooms

65 floors

1 building

English

Vietnamese

Korean

In the entertainment district

In the business district

Desk

Guest Services

Children's pool

Playground

Safe

Free newspapers

Safe at front desk

Blackout drapes/curtains

Iron/ironing board

Phone

Daily housekeeping

Luggage storage

Concierge services

ATM/banking services

Internet

Free WiFi

Outdoors

Garden

Security/Safety

Security system

Smoke detector installed (host has indicated there is a smoke detector on the property)

Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)

Fire extinguisher

First aid kit

Window guards

Spa

Hot tub

Sauna

Sun loungers

Outdoor pool

Steam room

Massages

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: midnight minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. cribs (infant beds) are not available.

Payment Policy

Fee for full breakfast: approximately vnd 450000 per person the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Smoking Policy

Smoking allowed: in designated areas

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges host has indicated there is a smoke detector on the property host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property is professionally cleaned

Reviews

Ian

Dec 3, 2025 12:13:19 PM

Review Score: 8

Summary: Great service staff all round. Rooms are clean and the location is great. I love that there’s a Starbucks next door.

See All Reviews

Room Arrangement

Room Info	Facilities
2 Bedroom Apartment Room Size: 969 square feet m² 2 Queen Bed and Twin Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 969, Number of bedrooms - 2, River view, Extra bed count 1, Number of bathrooms - 2, Ping - 27.2, Square meters - 90.0, Private bathroom, Wardrobe or closet, Bed count minimum 2, Bed count maximum 2
1-Bedroom Family Apartment with 1 Queen and 2 Single Beds Room Size: 807 square feet m² 3 Queen Bed and Twin Beds	General Square meters - 75, Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Square feet - 807, Wardrobe or closet, Ping - 23, Lake view, Bed count maximum 3, Bed count minimum 3
1 Bedroom Apartment Room Size: 753 square feet m² 1 Queen Bed	General Rollaway/extra beds (surcharge), Square feet - 753, Private bathroom, Square meters - 70, Number of bedrooms - 1, Wardrobe or closet, Lake view, Separate bedroom, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Ping - 21