Moon West Lake Residence | Hotel in Hanoi

8.8 (3 Reviews) |  1 Bathroom
Tay Ho Hotel | Moon West Lake Residence

Hotel in Tay Ho, Hanoi

Hotel connected to the convention center in Hanoi with a 24-hour front desk
Along with self parking, this hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and ATM/banking services are onsite.
Moon West Lake Residence offers 33 air-conditioned accommodations with fireplaces and washers/dryers. Accommodations are furnished with single sofa beds. Cable television is provided.

Bathrooms include showers, bathrobes, slippers, and hair dryers. This Hanoi hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include minibars and complimentary bottled water. Housekeeping is provided daily.

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Amenities

Air Conditioner
Parking
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Bar
Guest Services
Child Friendly
Internet
Laundry

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: anytime early check-in fee: vnd 80000 early check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon late check-out fee: vnd 80000 late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Airport shuttle fee: vnd 400000 per vehicle (one-way, maximum occupancy 5) airport shuttle fee per child: vnd 100000 (one-way), (from 1 to 2 years old) self parking fee: vnd 300000 per day early check-in fee: vnd 80000 (subject to availability) late check-out fee: vnd 80000 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

CJ
Nov 20, 2025 02:16:18 PM
Review Score:   10
Summary: Good
See All Reviews
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