Is this Moon West Lake Residence pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Moon West Lake Residence have a swimming pool?

No, this Moon West Lake Residence does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Moon West Lake Residence?

Best-rates for the Moon West Lake Residence starts from $27 per night with includes Air Conditioner, TV, Wheelchair Accessible, Fireplace/Heating, Bar, Bedding/Linens, Guest Services, Internet, Laundry, Parking, Designated Smoking Area, Accessibility, Wellness Facilities, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Moon West Lake Residence a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Moon West Lake Residence wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Moon West Lake Residence is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Moon West Lake Residence?

Based on the information reported by the owner or manager, the Moon West Lake Residence indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Moon West Lake Residence?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Moon West Lake Residence | Hotel in Hanoi

Name: Moon West Lake Residence
Address: Tay Ho, Hanoi, Hanoi Province, Vietnam, VN
Price range: Prices for upcoming dates start at $27 per night
Rating: 8.8

8.8 (3 Reviews) | 1 Bathroom

Hotel in Tay Ho, Hanoi

Hotel connected to the convention center in Hanoi
Along with self parking, this hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and ATM/banking services are onsite.
Moon West Lake Residence offers 33 air-conditioned accommodations with fireplaces and washers/dryers. Accommodations are furnished with single sofa beds. Cable television is provided.

Bathrooms include showers, bathrobes, slippers, and hair dryers. This Hanoi hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include minibars and complimentary bottled water. Housekeeping is provided daily.

Amenities

Air Conditioner

Parking

Designated Smoking Area

Wheelchair Accessible

Accessibility

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Bar

Guest Services

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Hair dryer

Shower

Bathrobes

Towels

Bedroom

Air conditioning

Single sofa bed

Bed sheets

Fireplace

Slippers

Washer and dryer

Soundproofing

Breakfast

Free bottled water

Minibar

Parking

24-hour roundtrip airport shuttle (surcharge)

Airport shuttle on request

Self parking on site (VND 300000 per day)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator

Elevator door width (inches): 22

Hardwood flooring in room

Activities

Theme parks

Entertainment

Cable channels

35-inch TV

General

Front-desk safe

ATM/banking services

Vending machine

Elevator

Lockers available

English

Vietnamese

Designated smoking areas (fines apply)

Guest Services

Soundproofed rooms

Sofa bed

Washer/dryer

Laundry facilities

Daily housekeeping

Tour/ticket assistance

24-hour front desk

Laundry facilities

Luggage storage

Internet

Available in some public areas: Free WiFi

In-room WiFi speed: 50+ Mbps

Available in all rooms: Free WiFi

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: anytime early check-in fee: vnd 80000 early check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon late check-out fee: vnd 80000 late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Airport shuttle fee: vnd 400000 per vehicle (one-way, maximum occupancy 5) airport shuttle fee per child: vnd 100000 (one-way), (from 1 to 2 years old) self parking fee: vnd 300000 per day early check-in fee: vnd 80000 (subject to availability) late check-out fee: vnd 80000 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Nov 20, 2025 02:16:18 PM

Review Score: 10

Summary: Good

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Double Room, 1 Bedroom, Partial Lake View Room Size: 375 square feet m² 1 Queen Bed	General Number of living rooms 0, Patio, Number of bedrooms - 0, Ping - 11, Square meters - 35, Extra bed count 1, Square feet - 375, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1, City view
Executive Studio, City View Room Size: 269 square feet m² 1 Queen Bed	General Ping - 8, Number of living rooms 0, Square feet - 269, Partial lake view, Patio, Number of bedrooms - 0, Square meters - 25, Extra bed count 1, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1
Standard Studio, 1 Double Bed, Garden View Room Size: 215 square feet m² 1 Double Bed	General Square meters - 20, Number of living rooms 0, Square feet - 215, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Ping - 6, No cribs (infant beds), Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Luxury Apartment, Balcony, Lake View Room Size: 538 square feet m² 1 Queen Bed	General Number of living rooms 0, Square feet - 538, Number of bedrooms - 1, Microwave, Toilet paper, Square meters - 49.6, Lake view, Soap, Extra bed count 1, Number of bathrooms - 1, Cookware, dishware, and utensils, Private bathroom, Kitchen, Ping - 15, Desk, Balcony, Shampoo, Refrigerator, Bed count minimum 1, Bed count maximum 1
Presidential Duplex, Balcony, Lake View Room Size: 2153 square feet m² 2 King Bed and Double Bed	General Number of living rooms 0, Ping - 61, Number of bedrooms - 2, Microwave, Toilet paper, Stovetop, Location - top floor, Lake view, Soap, Extra bed count 1, Free toiletries, Number of bathrooms - 2, Square feet - 2153, Square meters - 200.0, Cookware, dishware, and utensils, Private bathroom, Kitchen, Desk, Balcony, Shampoo, Bed count minimum 2, Bed count maximum 2