Papaya Playa Project, Tulum, a Member of Design Hotels | Hotel in Tulum

| 7.7 (144 Reviews) |  29 Bathrooms  59 Guests
Zona Hotelera Hotel | Papaya Playa Project, Tulum, a Member of Design Hotels

Hotel in Zona Hotelera, Tulum

Papaya Playa Project, Tulum, a Member of Design Hotels is a sustainable boutique hotel complex of beachfront cabins and cottages, located on Mayan Riviera in Tulum. Set on a 900-yard stretch of private beach, it offers rustic accommodations with panoramic views of the Caribbean Sea. a 24-hour front desk is available. The eco-friendly cabins at Papaya Playa Project, Tulum, a Member of Design Hotels are modestly decorated, with high ceilings, a private bathroom and lots of natural light. Some have sea views or views of the tropical gardens. Papaya Playa Project, Tulum, a Member of Design Hotels organizes events every saturdays and once a month a full-moon party. All the events feature music from international DJs at its beach bar.There is also a spa specializing in Mayan Shaman therapies. Water sports and fishing are all available on the nearby beaches. Guests staying on weekends will receive free admission to the Saturday's celebrations. The Tulum ruins are located 0.6 mi from the Papaya Playa Project, Tulum, a Member of Design Hotels. Cancún International Airport can be reached by car in 1 hour and 30 minutes.

Papaya Playa Project, Tulum, a Member of Design Hotels is located in Tulum.

This 53 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Child Friendly, Internet, Laundry, and several others. This is a 5 star rated property and has over 144 reviews with the average score of 7.7 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 53 Bedrooms Hotel if you want to learn more about this place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Papaya Playa Project, Tulum, a Member of Design Hotels in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Papaya Playa Project, Tulum, a Member of Design Hotels”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
View
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Coffee house on site
  • Breakfast in the room
  • Wine/Champagne
  • Fruit
  • Bar
Kitchen
  • Shared kitchen
Parking
  • Parking garage
  • Parking on site
  • Accessible parking
  • Parking
  • Private Parking
  • Free parking
Activities
  • Solarium
  • Live music/Performance
  • Spa facilities
  • Spa lounge/Relaxation area
  • Spa
  • Evening entertainment
  • Playground
  • Spa/Wellness packages
  • Yoga classes
  • Massage
  • Beach
  • Temporary art galleries
  • Couples' massage
  • Bike tours
  • Nightclub/DJ
  • Beachfront
  • Tour or class about local culture
  • Private beach area
General
  • Non-smoking rooms
  • Air conditioning
  • Safe
  • Family rooms
  • Hypoallergenic room available
  • Smoke-free property
  • Chapel/Shrine
Guest Services
  • Ironing service
  • Daily housekeeping
  • Laundry
  • Airport shuttle (additional charge)
  • Express check-in/out
  • 24-hour front desk
  • Fax/Photocopying
  • Concierge
  • Shuttle service (additional charge)
  • Shuttle service
  • Airport shuttle
  • Car rental
  • Currency exchange
  • Room service
  • Baggage storage
  • Meeting/Banquet facilities
  • Dry cleaning
  • Tour desk
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Outdoor furniture
  • Sun deck
  • Garden
  • Terrace
  • Outdoor pool
Security/Safety
  • Key access
  • 24-hour security
  • CCTV in common areas
  • Fire extinguishers
  • CCTV outside property
  • Property cleaned by professional cleaning companies
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Access to healthcare professionals
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Thermometers for guests provided by property
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Face masks for guests available
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Contactless check-in/out
Spa
  • Swimming pool
  • Beach umbrellas
  • Beach chairs/Loungers
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

Please note that if payment is made with american express, an additional fee of 5% will be charged, guests staying on weekends will receive free admission to the saturday's celebrationsin the event of an early departure, the property will charge you the full amount for your stay.

License number: 009-007-001572/2025

Reviews

Value for money:
6.26
Location:
8.13
Staff:
7.33
Facilities:
7.44
Comfort:
7.4
Cleanliness:
7.42
Barbara
Feb 3, 2026 08:00:00 AM
Review Score:   6
USA
Reviewer Type: Solo Traveller
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Double or Twin Room with Ocean View
Room Type: Suite
Room Size: 35 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Toilet, Private bathroom, Bathtub or shower, Bathrobe, Shampoo, Body soap, Shower, Hairdryer, Conditioner, Toilet paper, Free toiletries

General

Key access, Air conditioning, Fan, Trash cans, Safe, Fire extinguisher, Hypoallergenic

View

View, Sea view

Bedroom

Wardrobe or closet

Outdoors

Terrace

Accessibility

Entire unit located on ground floor

Room amenities

Clothes rack, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels

Layout

Window
Double or Twin Room with Pool View
Room Type: Suite
Room Size: 3 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Toilet, Private bathroom, Bathtub or shower, Bathrobe, Shampoo, Body soap, Shower, Hairdryer, Conditioner, Toilet paper, Free toiletries

General

Key access, Air conditioning, Fan, Trash cans, Safe, Fire extinguisher, Hypoallergenic

View

View, Garden view

Outdoors

Private pool, Terrace

Bedroom

Wardrobe or closet

Accessibility

Entire unit located on ground floor

Room amenities

Sofa bed, Clothes rack, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels, Plunge Pool

Layout

Window
Junior Suite with Ocean View
Room Type: Suite
Room Size: 30 m2
1 King bed(s) Bed
1 Sofa bed Bed
Junior Suite with Ocean View

Food & Drink

Bottle of water, Minibar

Bathroom

Toilet, Private bathroom, Bathtub or shower, Bathrobe, Shampoo, Body soap, Shower, Hairdryer, Conditioner, Toilet paper, Free toiletries

General

Key access, Air conditioning, Fan, Trash cans, Safe, Fire extinguisher, Hypoallergenic

View

View, Sea view

Outdoors

Private pool, Terrace

Bedroom

Wardrobe or closet

Accessibility

Entire unit located on ground floor

Room amenities

Sofa bed, Clothes rack, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels, Plunge Pool, Pool with a view

Layout

Window
Deluxe Double or Twin Room
Room Type: Double
Room Size: 90 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Toilet, Private bathroom, Bathtub or shower, Bathrobe, Shampoo, Body soap, Shower, Hairdryer, Conditioner, Toilet paper, Free toiletries

General

Key access, Air conditioning, Fan, Trash cans, Safe, Fire extinguisher, Hypoallergenic

Kitchen

Dining table, Refrigerator

Living Area

Sitting area, Sofa, Dining area

View

View, Sea view

Outdoors

Outdoor furniture, Private pool, Terrace, Outdoor dining area

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Entire unit located on ground floor

Room amenities

Clothes rack, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels, Plunge Pool, Pool with a view

Layout

Window

Exclusive services

Access to private pool, Concierge services
Deluxe Double Room
Room Type: Apartment
Room Size: 90 m2
1 Queen bed(s) Bed
1 Queen bed(s) Bed
1 Queen bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Toilet, Private bathroom, Bathtub or shower, Bathrobe, Shampoo, Body soap, Shower, Hairdryer, Conditioner, Toilet paper, Free toiletries

General

Key access, Air conditioning, Fan, Trash cans, Safe, Fire extinguisher, Hypoallergenic

Kitchen

Electric kettle, Dining table, Kitchenette, Refrigerator

Living Area

Sitting area, Sofa, Dining area

View

View, Sea view

Outdoors

Outdoor furniture, Private pool, Terrace, Outdoor dining area

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Entire unit located on ground floor

Room amenities

Clothes rack, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels, Plunge Pool, Pool with a view

Layout

Window

Exclusive services

Access to private pool, Concierge services
Double or Twin Room with View
Room Type: Apartment
Room Size: 100 m2
1 Queen bed(s) Bed
1 Queen bed(s) Bed
1 Queen bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Toilet, Private bathroom, Bathtub or shower, Bathrobe, Shampoo, Body soap, Shower, Hairdryer, Conditioner, Toilet paper, Free toiletries

General

Key access, Air conditioning, Fan, Trash cans, Safe, Fire extinguisher, Hypoallergenic

Kitchen

Electric kettle, Dining table, Kitchenette, Refrigerator

Living Area

Sitting area, Sofa, Dining area

View

View, Sea view

Outdoors

Outdoor furniture, Private pool, Terrace, Outdoor dining area

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Entire unit located on ground floor

Room amenities

Clothes rack, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels, Plunge Pool, Pool with a view

Layout

Window

Exclusive services

Access to private pool, Concierge services
Double Room
Room Type: Apartment
Room Size: 120 m2
1 Queen bed(s) Bed
1 Twin bed(s) Bed
1 Queen bed(s) Bed
1 Queen bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Toilet, Private bathroom, Bathtub or shower, Bathrobe, Shampoo, Body soap, Shower, Hairdryer, Conditioner, Toilet paper, Free toiletries

General

Key access, Air conditioning, Fan, Trash cans, Safe, Fire extinguisher, Hypoallergenic

Kitchen

Electric kettle, Dining table, Kitchenette, Refrigerator

Living Area

Sitting area, Sofa, Dining area

View

View, Sea view

Outdoors

Outdoor furniture, Private pool, Terrace, Outdoor dining area

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Entire unit located on ground floor

Room amenities

Clothes rack, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels, Plunge Pool, Pool with a view

Layout

Window

Exclusive services

Access to private pool, Concierge services
Standard Double Room
Room Type: Apartment
Room Size: 180 m2
1 King bed(s) Bed
1 King bed(s) Bed
1 King bed(s) Bed
1 Twin bed(s) Bed
1 Twin bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Toilet, Private bathroom, Bathtub or shower, Bathrobe, Shampoo, Body soap, Shower, Hairdryer, Conditioner, Toilet paper, Free toiletries

General

Key access, Air conditioning, Fan, Trash cans, Safe, Interconnecting room(s) available, Fire extinguisher, Hypoallergenic

Kitchen

Kitchenette, Kitchen, Electric kettle, Refrigerator, Dining table

Living Area

Sitting area, Sofa, Dining area

View

View, Sea view

Outdoors

Outdoor furniture, Private pool, Terrace, Outdoor dining area

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Entire unit located on ground floor

Room amenities

Clothes rack, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels, Plunge Pool, Pool with a view

Layout

Window

Exclusive services

Access to private pool, Concierge services
Superior Double Room
Room Type: Suite
Room Size: 250 m2
1 Full bed(s) Bed
1 King bed(s) Bed
1 King bed(s) Bed
1 King bed(s) Bed
2 King bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Toilet, Private bathroom, Bathtub or shower, Bathrobe, Shampoo, Body soap, Shower, Hairdryer, Conditioner, Toilet paper, Free toiletries

General

Key access, Air conditioning, Fan, Trash cans, Safe, Interconnecting room(s) available, Fire extinguisher, Hypoallergenic

Kitchen

Kitchen, Electric kettle, Refrigerator, Dining table, Coffee machine

Living Area

Sitting area, Sofa, Dining area

Bedroom

Extra long beds (> 6.5 ft), Childrens' cribs, Wardrobe or closet, Walk-in closet

View

View, Sea view

Outdoors

Outdoor furniture, Private pool, Terrace, Outdoor dining area

Accessibility

Entire unit located on ground floor

Room amenities

Clothes rack, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels, Plunge Pool, Pool with a view

Layout

Window

Exclusive services

Access to private pool, Concierge services
Deluxe Double or Twin Room with Pool View
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed
Deluxe Double or Twin Room with Pool View

Food & Drink

Bottle of water, Minibar

Bathroom

Toilet, Private bathroom, Bathtub or shower, Towels, Bathrobe, Shampoo, Body soap, Shower, Hairdryer, Conditioner, Toilet paper, Free toiletries

General

Key access, Air conditioning, Fan, Trash cans, Safe, Fire extinguisher, Hypoallergenic

View

View, Garden view

Outdoors

Private pool

Bedroom

Wardrobe or closet

Accessibility

Entire unit located on ground floor

Room amenities

Clothes rack, Non-feather pillow, Socket near the bed

Pool and Spa

Pool with a view, Pool towels, Plunge Pool, Rooftop pool
Deluxe Suite with Sea View
Room Type: Suite
Room Size: 30 m2
1 Queen bed(s) Bed
Deluxe Suite with Sea View

Bathroom

Private bathroom, Free toiletries

View

View, Sea view

Outdoors

Private pool

FAQ's

Is this Zona Hotelera hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Zona Hotelera hotel?

Check-in time for Zona Hotelera hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Zona Hotelera hotel have a swimming pool?

Yes, this Zona Hotelera hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zona Hotelera hotel?

Best-rates for the Zona Hotelera hotel starts from $434 per night with includes Accessibility, Wellness Facilities, Entertainment, Kitchen, Air Conditioner, Pool, Private Beach, Ocean View, Oceanfront, Security/Safety, Spa, Restaurant, Balcony/Terrace, Sports/Activities, Bedding/Linens, Bar, Guest Services, Child Friendly, Internet, Laundry, Business Services, View, Transportation/Shuttle, Breakfast, Parking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Zona Hotelera hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zona Hotelera hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zona Hotelera hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zona Hotelera hotel?

Based on the information reported by the owner or manager, the Zona Hotelera hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zona Hotelera hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD434
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