Grand Mercure Hanoi | Hotel in Hanoi
Hotel in Dong Da, Hanoi
Elegant Accommodations
Grand Mercure Hanoi in Hanoi offers a 5-star experience with a rooftop swimming pool, spa facilities, sauna, fitness center, and a lush garden. Guests can relax on the terrace or enjoy meals at the restaurant and bar.Comfortable Amenities
The hotel features private check-in and check-out, a paid airport shuttle, beauty services, wellness packages, and a hot tub. Additional amenities include a fitness room, 24-hour front desk, concierge service, and a tour desk.Dining Options
Breakfast is available as a continental buffet, while the restaurant serves dinner with vegetarian, vegan, and gluten-free options. Cuisines include Chinese, French, Italian, Japanese, Korean, and Vietnamese.Prime Location
Located 15 mi from Noi Bai International Airport, the hotel is near attractions such as the Vietnam Fine Arts Museum (6-minute walk) and Ho Chi Minh Mausoleum (15-minute walk). An ice-skating rink is also in the vicinity.Grand Mercure Hanoi is located in Hanoi.
This 181 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Laundry, Accessibility, Breakfast, and several others. This is a 5 star rated property and has over 353 reviews with the average score of 8.9 . Coming to Hanoi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.
You can check the reviews and description of this 181 Bedrooms Hotel if you want to learn more about this place in Hanoi. These details are authentic, as they are provided by our partner, booking.com.
This Grand Mercure Hanoi in Hanoi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Grand Mercure Hanoi”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.
Amenities
Facility Overview
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Special diet meals (on request)
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Wine/Champagne
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Breakfast in the room
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Coffee house on site
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Kid-friendly buffet
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Bar
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Snack bar
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Restaurant
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Kids' meals
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Raised toilet
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Wheelchair accessible
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Toilet with grab rails
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Bathroom emergency cord
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Lowered sink
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Visual aids (tactile signs)
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Visual aids (Braille)
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Tour or class about local culture
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Facial treatments
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Spa/Wellness packages
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Body treatments
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Body scrub
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Cooking class
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Massage
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Spa lounge/Relaxation area
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Fitness center
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Steam room
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Body wrap
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Beauty services
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Happy hour
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Foot bath
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Full-body massage
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Karaoke
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Spa facilities
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Spa and wellness center
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Fitness
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Hot tub/Jacuzzi
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Sauna
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Locker rooms
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Safe
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Facilities for disabled guests
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Family rooms
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Elevator
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Soundproof rooms
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Air conditioning
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Non-smoking rooms
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Designated smoking area
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Meeting/Banquet facilities
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Ironing service
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Currency exchange
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Baggage storage
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Tour desk
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Babysitting/Child services
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Fax/Photocopying
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Dry cleaning
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Airport shuttle (additional charge)
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Packed lunches
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Laundry
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Daily housekeeping
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Business center
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24-hour front desk
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Private check-in/out
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Express check-in/out
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Concierge
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Airport shuttle
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Room service
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Terrace
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Garden
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Outdoor pool (year-round)
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Outdoor pool
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24-hour security
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Fire extinguishers
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CCTV outside property
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Smoke alarms
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Key card access
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Security alarm
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CCTV in common areas
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Key access
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Property cleaned by professional cleaning companies
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Use of cleaning chemicals that are effective against coronavirus
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Guest accommodation disinfected between stays
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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All plates, cutlery, glasses, and other tableware sanitized
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Delivered food covered securely
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Food can be delivered to guest accommodation
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Access to healthcare professionals
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First aid kits available
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Face masks for guests available
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Hand sanitizer in guest accommodation and common areas
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Shared stationery (e.g. printed menus, magazines, pens, paper) removed
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Staff follow all safety protocols as directed by local authorities
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Thermometers for guests provided by property
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Mobile app for room service
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Physical distancing rules followed
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Cashless payment available
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Beach chairs/Loungers
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Swimming pool
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Rooftop pool
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Airport drop-off
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Airport pickup
Policies
Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
|
Grand Deluxe King Room - High Floor
Room Type:
Double
Room Size:
32 m2
|
Food & DrinkMinibar, Tea/Coffee makerBathroomWalk-in shower, Towels, Conditioner, Free toiletries, Bathrobe, Bath or shower, Additional toilet, Bidet, Shower cap, Hairdryer, Toilet, Slippers, Body soap, Shower, Toothbrush, Private bathroom, Shampoo, Toilet paperGeneralSafety deposit box, Ironing facilities, Laptop safe, Soundproofing, Hypoallergenic, Trash cans, Smoke Alarm, Suit press, Carpeted, Fire extinguisher, Key card access, Carbon monoxide detector, Key access, Air conditioning, Iron, Interconnected room(s) available, Hardwood or parquet floorsMedia & TechnologyFlat-screen TV, Cable channels, Satellite channels, Telephone, TVServicesWake-up service, Wake-up service/Alarm clockKitchenDryer, Cleaning products, Coffee machine, Refrigerator, Electric kettleLiving AreaDesk, Seating areaBedroomWalk-in closet, Cribs, Alarm clock, Linens, Wardrobe or closetViewView, City viewAccessibilityAccessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevatorRoom amenitiesPajamas, Clothes rack, Feather pillow, Socket near the bed, Hypoallergenic pillowPool and SpaPool towels, Rooftop pool, Pool with a viewSafety featuresAir purifiersPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
|
Executive King Room with Lounge Access - High Floor
Room Type:
Double
Room Size:
32 m2
|
Food & DrinkMinibar, Tea/Coffee makerBathroomWalk-in shower, Towels, Conditioner, Free toiletries, Bathrobe, Bath or shower, Additional toilet, Bidet, Shower cap, Hairdryer, Toilet, Slippers, Body soap, Shower, Toothbrush, Private bathroom, Shampoo, Toilet paperGeneralSafety deposit box, Ironing facilities, Laptop safe, Soundproofing, Hypoallergenic, Trash cans, Smoke Alarm, Suit press, Carpeted, Fire extinguisher, Key card access, Carbon monoxide detector, Key access, Air conditioning, Iron, Interconnected room(s) available, Hardwood or parquet floorsMedia & TechnologyFlat-screen TV, Cable channels, Satellite channels, Telephone, TVServicesWake-up service, Executive lounge access, Wake-up service/Alarm clockKitchenDryer, Cleaning products, Coffee machine, Refrigerator, Electric kettleLiving AreaDesk, Seating areaBedroomWalk-in closet, Cribs, Alarm clock, Linens, Wardrobe or closetViewCity view, View, Garden viewAccessibilityAccessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevatorRoom amenitiesPajamas, Clothes rack, Feather pillow, Socket near the bed, Hypoallergenic pillow, Sofa bedPool and SpaPool towels, Rooftop pool, Pool with a viewSafety featuresAir purifiersExclusive servicesComplimentary afternoon snacks and drinks in the executive lounge, Free laundry services, Complimentary evening snacks and drinks in the executive lounge, Private check-in/out in the executive lounge, Free gym access, Complimentary access to conference room/business areas, Free newspapers and magazines in the executive lounge, Complimentary breakfast in the executive lounge, Complimentary snacks and drinks in the executive lounge all dayPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
|
Deluxe King Suite with Lounge Access
Room Type:
Suite
Room Size:
75 m2
|
Food & DrinkFruit, Minibar, Tea/Coffee makerBathroomPrivate bathroom, Shampoo, Walk-in shower, Free toiletries, Bath or shower, Shower cap, Slippers, Toilet, Bathrobe, Additional toilet, Bidet, Hairdryer, Body soap, Toothbrush, Toilet paper, Towels, Conditioner, Bath, ShowerGeneralSafety deposit box, Ironing facilities, Laptop safe, Soundproofing, Hypoallergenic, Trash cans, Smoke Alarm, Suit press, Carpeted, Fire extinguisher, Key card access, Carbon monoxide detector, Key access, Air conditioning, Iron, Interconnected room(s) available, Hardwood or parquet floorsMedia & TechnologyFlat-screen TV, Cable channels, Satellite channels, Telephone, TVServicesWake-up service, Executive lounge access, Wake-up service/Alarm clockKitchenDryer, Cleaning products, Coffee machine, Refrigerator, Electric kettleLiving AreaSofa, Desk, Seating areaBedroomWalk-in closet, Cribs, Alarm clock, Linens, Wardrobe or closetViewCity view, View, Garden viewAccessibilityAccessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevatorRoom amenitiesPajamas, Clothes rack, Feather pillow, Socket near the bed, Hypoallergenic pillow, Sofa bedPool and SpaPool towels, Rooftop pool, Pool with a viewSafety featuresAir purifiersExclusive servicesComplimentary afternoon snacks and drinks in the executive lounge, Free laundry services, Complimentary evening snacks and drinks in the executive lounge, Private check-in/out in the executive lounge, Free gym access, Complimentary access to conference room/business areas, Free newspapers and magazines in the executive lounge, Complimentary breakfast in the executive lounge, Complimentary snacks and drinks in the executive lounge all dayPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
|
Grand Deluxe Twin Room - High Floor
Room Type:
Twin
Room Size:
27 m2
|
Food & DrinkMinibar, Tea/Coffee makerBathroomWalk-in shower, Towels, Conditioner, Free toiletries, Bathrobe, Bath or shower, Additional toilet, Bidet, Shower cap, Hairdryer, Toilet, Slippers, Body soap, Shower, Toothbrush, Private bathroom, Shampoo, Toilet paperGeneralSafety deposit box, Ironing facilities, Laptop safe, Soundproofing, Hypoallergenic, Trash cans, Smoke Alarm, Suit press, Carpeted, Fire extinguisher, Key card access, Carbon monoxide detector, Key access, Air conditioning, Iron, Interconnected room(s) available, Hardwood or parquet floorsMedia & TechnologyFlat-screen TV, Cable channels, Satellite channels, Telephone, TVServicesWake-up service, Wake-up service/Alarm clockKitchenDryer, Cleaning products, Coffee machine, Refrigerator, Electric kettleLiving AreaDesk, Seating areaBedroomWalk-in closet, Cribs, Alarm clock, Linens, Wardrobe or closetViewView, City viewAccessibilityAccessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevatorRoom amenitiesPajamas, Clothes rack, Feather pillow, Socket near the bed, Hypoallergenic pillowPool and SpaPool towels, Rooftop pool, Pool with a viewSafety featuresAir purifiersPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
|
Deluxe King Room
Room Type:
Triple
Room Size:
32 m2
|
Food & DrinkMinibar, Tea/Coffee makerBathroomWalk-in shower, Towels, Conditioner, Free toiletries, Bathrobe, Bath or shower, Additional toilet, Bidet, Shower cap, Hairdryer, Toilet, Slippers, Body soap, Shower, Toothbrush, Private bathroom, Shampoo, Toilet paperGeneralSafety deposit box, Ironing facilities, Laptop safe, Soundproofing, Hypoallergenic, Smoke Alarm, Suit press, Carpeted, Fire extinguisher, Key card access, Carbon monoxide detector, Key access, Air conditioning, Iron, Trash cans, Hardwood or parquet floorsMedia & TechnologyFlat-screen TV, Cable channels, Satellite channels, Telephone, TVServicesWake-up service, Wake-up service/Alarm clockKitchenDryer, Cleaning products, Coffee machine, Children's high chair, Refrigerator, Electric kettleLiving AreaDesk, Seating areaBedroomWalk-in closet, Cribs, Alarm clock, Linens, Wardrobe or closetViewView, City viewRoom amenitiesPajamas, Clothes rack, Feather pillow, Socket near the bed, Hypoallergenic pillowAccessibilityRaised toilet, Roll-in shower, Toilet with grab rails, Shower chair, Emergency cord in bathroom, Lower sinkPool and SpaPool towels, Rooftop pool, Pool with a viewSafety featuresAir purifiersPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
|
Deluxe Room with Twin Beds
Room Type:
Triple
Room Size:
27 m2
|
Food & DrinkMinibar, Tea/Coffee makerBathroomWalk-in shower, Towels, Conditioner, Free toiletries, Bathrobe, Bath or shower, Additional toilet, Bidet, Shower cap, Hairdryer, Toilet, Slippers, Body soap, Shower, Toothbrush, Private bathroom, Shampoo, Toilet paperGeneralSafety deposit box, Ironing facilities, Laptop safe, Soundproofing, Hypoallergenic, Smoke Alarm, Suit press, Carpeted, Fire extinguisher, Key card access, Carbon monoxide detector, Key access, Air conditioning, Iron, Trash cans, Hardwood or parquet floorsMedia & TechnologyFlat-screen TV, Cable channels, Satellite channels, Telephone, TVServicesWake-up service, Wake-up service/Alarm clockKitchenDryer, Cleaning products, Coffee machine, Children's high chair, Refrigerator, Electric kettleLiving AreaDesk, Seating areaBedroomWalk-in closet, Cribs, Alarm clock, Linens, Wardrobe or closetViewCity viewRoom amenitiesPajamas, Clothes rack, Feather pillow, Socket near the bed, Hypoallergenic pillowPool and SpaPool towels, Rooftop pool, Pool with a viewSafety featuresAir purifiersPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
|
Executive Room with Twin Beds and Lounge Access - High Floor
Room Type:
Triple
Room Size:
32 m2
|
Food & DrinkMinibar, Tea/Coffee makerBathroomWalk-in shower, Towels, Conditioner, Free toiletries, Bathrobe, Bath or shower, Additional toilet, Bidet, Shower cap, Hairdryer, Toilet, Slippers, Body soap, Shower, Toothbrush, Private bathroom, Shampoo, Toilet paperGeneralSafety deposit box, Ironing facilities, Laptop safe, Soundproofing, Hypoallergenic, Trash cans, Smoke Alarm, Suit press, Carpeted, Fire extinguisher, Key card access, Carbon monoxide detector, Key access, Air conditioning, Iron, Interconnected room(s) available, Hardwood or parquet floorsMedia & TechnologyFlat-screen TV, Cable channels, Satellite channels, Telephone, TVServicesWake-up service, Executive lounge access, Wake-up service/Alarm clockKitchenDryer, Cleaning products, Coffee machine, Refrigerator, Electric kettleLiving AreaDesk, Seating areaBedroomWalk-in closet, Cribs, Alarm clock, Linens, Wardrobe or closetViewCity view, View, Garden viewRoom amenitiesPajamas, Clothes rack, Feather pillow, Socket near the bed, Hypoallergenic pillow, Sofa bedPool and SpaPool towels, Rooftop pool, Pool with a viewSafety featuresAir purifiersExclusive servicesComplimentary afternoon snacks and drinks in the executive lounge, Free laundry services, Complimentary evening snacks and drinks in the executive lounge, Private check-in/out in the executive lounge, Free gym access, Complimentary access to conference room/business areas, Free newspapers and magazines in the executive lounge, Complimentary breakfast in the executive lounge, Complimentary snacks and drinks in the executive lounge all dayPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
|
Presidential Suite with Lounge Access
Room Type:
Suite
Room Size:
117 m2
|
Food & DrinkMinibar, Tea/Coffee makerBathroomTowels, Free toiletries, Bathrobe, Bath or shower, Additional toilet, Bidet, Shower cap, Hairdryer, Toilet, Slippers, Bath, Body soap, Shower, Toothbrush, Private bathroom, Shampoo, Toilet paperGeneralSafety deposit box, Ironing facilities, Laptop safe, Soundproofing, Hypoallergenic, Smoke Alarm, Suit press, Carpeted, Fire extinguisher, Key card access, Carbon monoxide detector, Key access, Air conditioning, Iron, Trash cans, Hardwood or parquet floorsMedia & TechnologyTelephone, Flat-screen TV, Cable channels, TVServicesWake-up service, Executive lounge access, Wake-up service/Alarm clockKitchenDryer, Cleaning products, Coffee machine, Refrigerator, Electric kettleLiving AreaSofa, Desk, Seating areaBedroomWalk-in closet, Cribs, Alarm clock, Linens, Wardrobe or closetViewView, City viewAccessibilityAccessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevatorRoom amenitiesPajamas, Clothes rack, Feather pillow, Socket near the bed, Hypoallergenic pillowPool and SpaPool towels, Rooftop pool, Pool with a viewSafety featuresAir purifiersPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at property?
Check-in time for Grand Mercure Hanoi starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the property have a swimming pool?
Yes, this Grand Mercure Hanoi has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the Grand Mercure Hanoi starts from $108 per night with includes Sports/Activities, Restaurant, Bar, Toiletries, Designated Smoking Area, Wellness Facilities, Spa, Guest Services, Entertainment, Kitchen, Laundry, Accessibility, Breakfast, Pool, View, Balcony/Terrace, Transportation/Shuttle, Security/Safety, Business Services, Child Friendly, Hot Tub, Air Conditioner, Wheelchair Accessible, Ocean View, Oceanfront with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Grand Mercure Hanoi is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the Grand Mercure Hanoi indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.