Grand Mercure Hanoi | Hotel in Hanoi

Name: Grand Mercure Hanoi
Address: Hanoi, Vietnam, VN
Price range: Prices for upcoming dates start at $108 per night
Rating: 9

| 9.0 (353 Reviews) | 8 Bathrooms 24 Guests

Hotel in Dong Da, Hanoi

Elegant Accommodations

Grand Mercure Hanoi in Hanoi offers a 5-star experience with a rooftop swimming pool, spa facilities, sauna, fitness center, and a lush garden. Guests can relax on the terrace or enjoy meals at the restaurant and bar.

Comfortable Amenities

The hotel features private check-in and check-out, a paid airport shuttle, beauty services, wellness packages, and a hot tub. Additional amenities include a fitness room, 24-hour front desk, concierge service, and a tour desk.

Dining Options

Breakfast is available as a continental buffet, while the restaurant serves dinner with vegetarian, vegan, and gluten-free options. Cuisines include Chinese, French, Italian, Japanese, Korean, and Vietnamese.

Prime Location

Located 15 mi from Noi Bai International Airport, the hotel is near attractions such as the Vietnam Fine Arts Museum (6-minute walk) and Ho Chi Minh Mausoleum (15-minute walk). An ice-skating rink is also in the vicinity.

Grand Mercure Hanoi is located in Hanoi.

This 181 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Bar, Kitchen, Air Conditioner, and several others. This is a 5 star rated property and has over 353 reviews with the average score of 9 . Coming to Hanoi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 181 Bedrooms Hotel if you want to learn more about this place in Hanoi. These details are authentic, as they are provided by our partner, booking.com.

This Grand Mercure Hanoi in Hanoi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Grand Mercure Hanoi”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Kitchen

Laundry

Facility Overview

Breakfast

Snack bar

Restaurant

Special diet meals (on request)

Wine/Champagne

Coffee house on site

Breakfast in the room

Kid-friendly buffet

Kids' meals

Accessibility

Visual aids (Braille)

Raised toilet

Lowered sink

Bathroom emergency cord

Visual aids (tactile signs)

Wheelchair accessible

Toilet with grab rails

Activities

Foot bath

Sauna

Fitness

Karaoke

Steam room

Facial treatments

Beauty services

Hot tub/Jacuzzi

Spa lounge/Relaxation area

Locker rooms

Spa facilities

Massage

Full-body massage

Happy hour

Cooking class

Spa/Wellness packages

Fitness center

Body scrub

Body treatments

Body wrap

Tour or class about local culture

General

Soundproof rooms

Designated smoking area

Elevator

Family rooms

Facilities for disabled guests

Safe

Non-smoking rooms

Air conditioning

Guest Services

Concierge

Babysitting/Child services

Business center

Fax/Photocopying

Dry cleaning

Daily housekeeping

Room service

Express check-in/out

Tour desk

Private check-in/out

Airport shuttle

Meeting/Banquet facilities

24-hour front desk

Currency exchange

Airport shuttle (additional charge)

Laundry

Packed lunches

Ironing service

Baggage storage

Outdoors

Garden

Outdoor pool (year-round)

Outdoor pool

Terrace

Security/Safety

Key access

Fire extinguishers

CCTV outside property

Key card access

Security alarm

CCTV in common areas

24-hour security

Smoke alarms

Guests have the option to cancel any cleaning services for their accommodation during their stay

Property cleaned by professional cleaning companies

Guest accommodation disinfected between stays

Use of cleaning chemicals that are effective against coronavirus

Linens, towels, and laundry washed in accordance with local authority guidelines

All plates, cutlery, glasses, and other tableware sanitized

Food can be delivered to guest accommodation

Delivered food covered securely

Access to healthcare professionals

Thermometers for guests provided by property

Face masks for guests available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

First aid kits available

Hand sanitizer in guest accommodation and common areas

Staff follow all safety protocols as directed by local authorities

Cashless payment available

Physical distancing rules followed

Mobile app for room service

Spa

Swimming pool

Beach chairs/Loungers

Rooftop pool

Transportation/Shuttle

Airport drop-off

Airport pickup

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

8.86

Location:

8.55

Staff:

9.39

Facilities:

9.38

Comfort:

9.66

Cleanliness:

9.57

David

Jul 5, 2026 07:00:00 AM

Review Score: 8

Slovenia

Reviewer Type: Couple

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Grand Deluxe King Room - High Floor Room Type: Double Room Size: 32 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Bathtub or shower, Body soap, Hairdryer, Conditioner, Toothbrush, Guest bathroom, Shower, Bidet, Walk-in shower, Private bathroom, Bathrobe, Free toiletries, Toilet, Toilet paper, Shampoo, Slippers, Towels, Shower cap General Soundproof, Suit press, Carpeted, Smoke Alarm, Key access, Key card access, Interconnecting room(s) available, Laptop safe, Hypoallergenic, Trash cans, Ironing facilities, Fire extinguisher, Carbon monoxide detector, Iron, Safe, Air conditioning, Hardwood or parquet floors Media & Technology Flat-screen TV, Telephone, TV, Cable channels, Satellite channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Electric kettle, Coffee machine, Cleaning products, Dryer Living Area Desk, Sitting area Bedroom Wardrobe or closet, Linens, Walk-in closet, Alarm clock, Childrens' cribs View City view, View Accessibility Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator Room amenities Feather pillow, Hypoallergenic pillow, Pajamas, Clothes rack, Socket near the bed Pool and Spa Pool towels, Pool with a view, Rooftop pool Safety features Air purifiers Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Executive King Room with Lounge Access - High Floor Room Type: Double Room Size: 32 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Bathtub or shower, Body soap, Hairdryer, Conditioner, Toothbrush, Guest bathroom, Shower, Bidet, Walk-in shower, Private bathroom, Bathrobe, Free toiletries, Toilet, Toilet paper, Shampoo, Slippers, Towels, Shower cap General Soundproof, Suit press, Carpeted, Smoke Alarm, Key access, Key card access, Interconnecting room(s) available, Laptop safe, Hypoallergenic, Trash cans, Ironing facilities, Fire extinguisher, Carbon monoxide detector, Iron, Safe, Air conditioning, Hardwood or parquet floors Media & Technology Flat-screen TV, Telephone, TV, Cable channels, Satellite channels Services Wake-up service/Alarm clock, Wake-up service, Executive lounge access Kitchen Refrigerator, Electric kettle, Coffee machine, Cleaning products, Dryer Living Area Desk, Sitting area Bedroom Wardrobe or closet, Linens, Walk-in closet, Alarm clock, Childrens' cribs View City view, View, Garden view Accessibility Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator Room amenities Feather pillow, Hypoallergenic pillow, Sofa bed, Pajamas, Clothes rack, Socket near the bed Pool and Spa Pool towels, Pool with a view, Rooftop pool Safety features Air purifiers Exclusive services Complimentary snacks and drinks in the executive lounge all day, Free laundry services, Private check-in/out in the executive lounge, Free newspapers and magazines in the executive lounge, Complimentary access to conference room/business areas, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary evening snacks and drinks in the executive lounge, Free gym access, Complimentary breakfast in the executive lounge Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Deluxe King Suite with Lounge Access Room Type: Suite Room Size: 75 m² 1 King bed(s) Bed	Food & Drink Fruit, Minibar, Tea/Coffee maker Bathroom Private bathroom, Bathrobe, Slippers, Bathtub or shower, Body soap, Toothbrush, Shower, Walk-in shower, Free toiletries, Toilet, Toilet paper, Hairdryer, Conditioner, Bidet, Shower cap, Shampoo, Towels, Guest bathroom, Bathtub General Soundproof, Suit press, Carpeted, Smoke Alarm, Key access, Key card access, Interconnecting room(s) available, Laptop safe, Hypoallergenic, Trash cans, Ironing facilities, Fire extinguisher, Carbon monoxide detector, Iron, Safe, Air conditioning, Hardwood or parquet floors Media & Technology Flat-screen TV, Telephone, TV, Cable channels, Satellite channels Services Wake-up service/Alarm clock, Wake-up service, Executive lounge access Kitchen Refrigerator, Electric kettle, Coffee machine, Cleaning products, Dryer Living Area Desk, Sitting area, Sofa Bedroom Wardrobe or closet, Linens, Walk-in closet, Alarm clock, Childrens' cribs View City view, View, Garden view Accessibility Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator Room amenities Feather pillow, Hypoallergenic pillow, Sofa bed, Pajamas, Clothes rack, Socket near the bed Pool and Spa Pool towels, Pool with a view, Rooftop pool Safety features Air purifiers Exclusive services Complimentary snacks and drinks in the executive lounge all day, Free laundry services, Private check-in/out in the executive lounge, Free newspapers and magazines in the executive lounge, Complimentary access to conference room/business areas, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary evening snacks and drinks in the executive lounge, Free gym access, Complimentary breakfast in the executive lounge Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Grand Deluxe Twin Room - High Floor Room Type: Twin Room Size: 27 m² 2 Twin bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Bathtub or shower, Body soap, Hairdryer, Conditioner, Toothbrush, Guest bathroom, Shower, Bidet, Walk-in shower, Private bathroom, Bathrobe, Free toiletries, Toilet, Toilet paper, Shampoo, Slippers, Towels, Shower cap General Soundproof, Suit press, Carpeted, Smoke Alarm, Key access, Key card access, Interconnecting room(s) available, Laptop safe, Hypoallergenic, Trash cans, Ironing facilities, Fire extinguisher, Carbon monoxide detector, Iron, Safe, Air conditioning, Hardwood or parquet floors Media & Technology Flat-screen TV, Telephone, TV, Cable channels, Satellite channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Electric kettle, Coffee machine, Cleaning products, Dryer Living Area Desk, Sitting area Bedroom Wardrobe or closet, Linens, Walk-in closet, Alarm clock, Childrens' cribs View City view, View Accessibility Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator Room amenities Feather pillow, Hypoallergenic pillow, Pajamas, Clothes rack, Socket near the bed Pool and Spa Pool towels, Pool with a view, Rooftop pool Safety features Air purifiers Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Deluxe King Room Room Type: Triple Room Size: 32 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Bathtub or shower, Body soap, Hairdryer, Conditioner, Toothbrush, Guest bathroom, Shower, Bidet, Walk-in shower, Private bathroom, Bathrobe, Free toiletries, Toilet, Toilet paper, Shampoo, Slippers, Towels, Shower cap General Soundproof, Suit press, Carpeted, Smoke Alarm, Key access, Key card access, Laptop safe, Hypoallergenic, Trash cans, Ironing facilities, Fire extinguisher, Carbon monoxide detector, Iron, Safe, Air conditioning, Hardwood or parquet floors Media & Technology Flat-screen TV, Telephone, TV, Cable channels, Satellite channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Electric kettle, Coffee machine, Cleaning products, Dryer, High chair Living Area Desk, Sitting area Bedroom Wardrobe or closet, Linens, Walk-in closet, Alarm clock, Childrens' cribs View City view, View Room amenities Feather pillow, Hypoallergenic pillow, Pajamas, Clothes rack, Socket near the bed Accessibility Shower chair, Roll-in shower, Emergency cord in bathroom, Lower sink, Raised toilet, Toilet with grab rails Pool and Spa Pool towels, Pool with a view, Rooftop pool Safety features Air purifiers Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Deluxe Room with Twin Beds Room Type: Triple Room Size: 27 m² 2 Twin bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Bathtub or shower, Body soap, Hairdryer, Conditioner, Toothbrush, Guest bathroom, Shower, Bidet, Walk-in shower, Private bathroom, Bathrobe, Free toiletries, Toilet, Toilet paper, Shampoo, Slippers, Towels, Shower cap General Soundproof, Suit press, Carpeted, Smoke Alarm, Key access, Key card access, Laptop safe, Hypoallergenic, Trash cans, Ironing facilities, Fire extinguisher, Carbon monoxide detector, Iron, Safe, Air conditioning, Hardwood or parquet floors Media & Technology Flat-screen TV, Telephone, TV, Cable channels, Satellite channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Electric kettle, Coffee machine, Cleaning products, Dryer, High chair Living Area Desk, Sitting area Bedroom Wardrobe or closet, Linens, Walk-in closet, Alarm clock, Childrens' cribs View City view Room amenities Feather pillow, Hypoallergenic pillow, Pajamas, Clothes rack, Socket near the bed Pool and Spa Pool towels, Pool with a view, Rooftop pool Safety features Air purifiers Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Executive Room with Twin Beds and Lounge Access - High Floor Room Type: Triple Room Size: 32 m² 2 Twin bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Bathtub or shower, Body soap, Hairdryer, Conditioner, Toothbrush, Guest bathroom, Shower, Bidet, Walk-in shower, Private bathroom, Bathrobe, Free toiletries, Toilet, Toilet paper, Shampoo, Slippers, Towels, Shower cap General Soundproof, Suit press, Carpeted, Smoke Alarm, Key access, Key card access, Interconnecting room(s) available, Laptop safe, Hypoallergenic, Trash cans, Ironing facilities, Fire extinguisher, Carbon monoxide detector, Iron, Safe, Air conditioning, Hardwood or parquet floors Media & Technology Flat-screen TV, Telephone, TV, Cable channels, Satellite channels Services Wake-up service/Alarm clock, Wake-up service, Executive lounge access Kitchen Refrigerator, Electric kettle, Coffee machine, Cleaning products, Dryer Living Area Desk, Sitting area Bedroom Wardrobe or closet, Linens, Walk-in closet, Alarm clock, Childrens' cribs View City view, View, Garden view Room amenities Feather pillow, Hypoallergenic pillow, Sofa bed, Pajamas, Clothes rack, Socket near the bed Pool and Spa Pool towels, Pool with a view, Rooftop pool Safety features Air purifiers Exclusive services Complimentary snacks and drinks in the executive lounge all day, Free laundry services, Private check-in/out in the executive lounge, Free newspapers and magazines in the executive lounge, Complimentary access to conference room/business areas, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary evening snacks and drinks in the executive lounge, Free gym access, Complimentary breakfast in the executive lounge Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Presidential Suite with Lounge Access Room Type: Suite Room Size: 117 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Bathtub or shower, Body soap, Hairdryer, Toothbrush, Guest bathroom, Shower, Bathtub, Bidet, Private bathroom, Bathrobe, Free toiletries, Toilet, Toilet paper, Shampoo, Slippers, Towels, Shower cap General Soundproof, Suit press, Carpeted, Smoke Alarm, Key access, Key card access, Laptop safe, Hypoallergenic, Trash cans, Ironing facilities, Fire extinguisher, Carbon monoxide detector, Iron, Safe, Air conditioning, Hardwood or parquet floors Media & Technology Telephone, TV, Flat-screen TV, Cable channels Services Wake-up service/Alarm clock, Wake-up service, Executive lounge access Kitchen Refrigerator, Electric kettle, Coffee machine, Cleaning products, Dryer Living Area Desk, Sitting area, Sofa Bedroom Wardrobe or closet, Linens, Walk-in closet, Alarm clock, Childrens' cribs View City view, View Accessibility Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator Room amenities Feather pillow, Hypoallergenic pillow, Pajamas, Clothes rack, Socket near the bed Pool and Spa Pool towels, Pool with a view, Rooftop pool Safety features Air purifiers Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer

FAQ's

Is this Grand Mercure Hanoi pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Grand Mercure Hanoi?

Check-in time for Grand Mercure Hanoi starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Grand Mercure Hanoi have a swimming pool?

Yes, this Grand Mercure Hanoi has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Grand Mercure Hanoi?

Best-rates for the Grand Mercure Hanoi starts from $108 per night with includes Ocean View, Transportation/Shuttle, Business Services, Spa, Bar, Kitchen, Air Conditioner, Balcony/Terrace, Sports/Activities, Wellness Facilities, Guest Services, Entertainment, Hot Tub, Wheelchair Accessible, Oceanfront, Accessibility, Restaurant, Breakfast, Laundry, Pool, View, Security/Safety, Toiletries, Child Friendly, Designated Smoking Area with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Grand Mercure Hanoi a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Grand Mercure Hanoi wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Grand Mercure Hanoi is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Grand Mercure Hanoi?

Based on the information reported by the owner or manager, the Grand Mercure Hanoi indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Grand Mercure Hanoi?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

USD108

Price Details

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Grand Mercure Hanoi | Hotel in Hanoi

Hotel in Dong Da, Hanoi

Elegant Accommodations

Comfortable Amenities

Dining Options

Prime Location

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Bathroom

General

Media & Technology

Services

Kitchen

Living Area

Bedroom

View

Accessibility

Room amenities

Pool and Spa

Safety features

Physical distancing

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Services

Kitchen

Living Area

Bedroom

View

Accessibility

Room amenities

Pool and Spa

Safety features

Exclusive services

Physical distancing

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Services

Kitchen

Living Area

Bedroom

View

Accessibility

Room amenities

Pool and Spa

Safety features

Exclusive services

Physical distancing

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Services

Kitchen

Living Area

Bedroom

View

Accessibility

Room amenities

Pool and Spa

Safety features

Physical distancing

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Services

Kitchen