Grand Mercure Hanoi | Hotel in Hanoi
Hotel in Dong Da, Hanoi
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
Housekeeping is available on request.
Grand Mercure Hanoi offers 181 air-conditioned accommodations with safes and complimentary newspapers. 50-inch flat-screen televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and bidets.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Amenities
Facility Overview
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Shower
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Bathrobes
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Bidet
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Eco-friendly toiletries
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Towels
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Free cribs/infant beds
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Blackout drapes/curtains
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Bed sheets
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Air conditioning
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Hypo-allergenic bedding
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LED light bulbs
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Bulk dispenser for toiletries
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Desk chair
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Phone
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Slippers
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Laptop-friendly workspace
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Turndown service
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Eco-friendly cleaning products provided
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Window screens
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Free newspapers
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Desk
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Safe
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Soundproofing
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Water-efficient showers only
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Iron/ironing board
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Connecting rooms available
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Electrical adapters/chargers
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Guidebooks/recommendations
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2 bars/lounges and 1 poolside bar
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24-hour room service
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2 restaurants
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Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: VND 577500 for adults and VND 290000 for children
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Paper towels
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Coffee/tea maker
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Refrigerator
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Free bottled water
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Electric kettle
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Onsite parking available only on request
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Wheelchair-accessible parking available
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24-hour roundtrip airport shuttle (surcharge)
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Limited onsite parking (max 1 space per unit)
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Height restrictions apply for onsite parking
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Airport shuttle on request
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Free secured, covered self parking on site
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Wheelchair accessible (may have limitations)
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Wheelchair-accessible parking
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Wheelchair-accessible public washroom
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Wheelchair-accessible business center
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Wheelchair-accessible concierge desk
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Hospital bed available
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Wheelchairs available on site
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Visual fire alarm
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Doorbell and phone notification
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Lever door handles
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Wheelchair-accessible path to elevator
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Wheelchair-accessible registration desk
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Wheelchair-accessible restaurant
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Wheelchair-accessible spa
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Elevator
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Braille signage
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Wheelchair-accessible lounge
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Lifeguards on site
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Outdoor pool
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Full-service spa
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24-hour fitness center
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Digital channels
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50-inch flat-screen TV
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24-hour business center
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Conference center (4133 square feet of space)
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Computer station
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Meeting rooms - 3
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Free newspapers in lobby
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Water dispenser
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Front-desk safe
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Ballroom
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Banquet hall
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Lockers available
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Elevator
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German
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Korean
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French
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Japanese
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Vietnamese
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Chinese (Mandarin)
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English
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Fireplace in lobby
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TV in lobby
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Smoke-free property
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No plastic soda bottles
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No plastic water bottles
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Reusable tableware only
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Double-glazed windows
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At least 80% organic food
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At least 80% of food locally-sourced
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Local culture & ecosystem education
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Humane treatment of captive wild animals
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No plastic drinking straws
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Reusable cups only
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No plastic coffee stirrers
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Biodegradable coffee stirrers
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Vegetarian dining options
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Biodegradable drinking straws
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Vegan dining options
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At least 80% lighting from LEDs
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Highchair
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Fence around the pool
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Outdoor pool
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Free cribs/infant beds
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Laundry facilities
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Soundproofed rooms
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Snack bar/deli
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Refrigerator
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24-hour front desk
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Daily housekeeping
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Multilingual staff
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Concierge services
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Luggage storage
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Tour/ticket assistance
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Wedding services
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Laundry facilities
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Dry cleaning service
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Porter/bellhop
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Turndown service
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Available in all rooms: Free WiFi
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Available in some public areas: Free WiFi
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Pool sun loungers
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Free pool cabanas
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Pool umbrellas
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Garden
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Lifeguards on site
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Sauna
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Hot tub
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Steam room
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Body treatments
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Body wraps
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Facials
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Massages
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Spa open daily
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Body scrubs
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property reserves the right to pre-authorize the guest's credit card prior to arrival.
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Executive Room, 2 Twin Beds, Club Lounge Access (High Floor)
Room Size:
344 square feet m2
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GeneralSquare meters - 32, Executive level room, Private bathroom, Minibar (stocked, some free items), Number of bedrooms - 1, Square feet - 344, Bed count minimum 2, Ping - 10, Bed count maximum 2 |
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Grand Deluxe, King Bed, High Floor
Room Size:
344 square feet m2
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GeneralGrab bar - in shower, Minibar, Wheelchair-width doorways, Low-height counters/sink, Low-height desk, Number of bedrooms - 1, Hand-held showerhead, Square feet - 344, Grab bar - near toilet, Wheelchair accessible, Lowered locks/deadbolt, Ping - 10, Square meters - 32, Portable shower seat, Lowered electrical outlets in bathroom, Private bathroom, Braille signage, Height-adjustable showerhead, Low-height bed, Wheelchair-accessible bathroom vanity, Bed count minimum 1, Bed count maximum 1 |
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Presidential Suite, Club Lounge Access
Room Size:
m2
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GeneralExecutive level room, Minibar (stocked, some free items), Number of bedrooms - 1, Private bathroom (not in room), Bed count minimum 1, Number of living rooms 1, Number of bathrooms - 2, Bed count maximum 1 |
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Deluxe Room, 1 King Bed
Room Size:
344 square feet m2
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GeneralSquare meters - 32, Private bathroom, Minibar, Number of bedrooms - 1, Square feet - 344, Bed count minimum 1, Bed count maximum 1, Ping - 10 |
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Deluxe Suite, 1 King Bed, Club Lounge Access
Room Size:
807 square feet m2
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GeneralSquare meters - 75, Number of living rooms 0, Executive level room, Private bathroom, Minibar (stocked, some free items), Number of bedrooms - 1, Square feet - 807, Ping - 23, Separate sitting area, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1 |
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Grand Deluxe Twin Room, 2 Twin Beds (High Floor)
Room Size:
291 square feet m2
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GeneralPing - 8, Private bathroom, Minibar, Square feet - 291, Number of bedrooms - 1, Square meters - 27, Bed count minimum 2, Bed count maximum 2 |
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Executive Room, 1 King Bed, Club Lounge Access (High Floor)
Room Size:
344 square feet m2
|
GeneralSquare meters - 32, Executive level room, Private bathroom, Minibar (stocked, some free items), Number of bedrooms - 1, Square feet - 344, Bed count minimum 1, Bed count maximum 1, Ping - 10 |
|
Deluxe Twin Room, 2 Twin Beds
Room Size:
291 square feet m2
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GeneralPing - 8, Private bathroom, Minibar, Square feet - 291, Number of bedrooms - 1, Square meters - 27, Bed count minimum 2, Bed count maximum 2 |
FAQ's
Is this Grand Mercure Hanoi pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the Grand Mercure Hanoi have a swimming pool?
Yes, this Grand Mercure Hanoi has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Grand Mercure Hanoi?
Best-rates for the Grand Mercure Hanoi starts from $138 per night with includes Air Conditioner, Spa, Fireplace/Heating, Guest Services, Breakfast, Hot Tub, Parking, Pool, Wheelchair Accessible, Business Services, Internet, Laundry, TV, Balcony/Terrace, Accessibility, Bedding/Linens, Restaurant, Child Friendly, Kitchen, Security/Safety, Wellness Facilities, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Grand Mercure Hanoi a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Grand Mercure Hanoi wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Grand Mercure Hanoi is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Grand Mercure Hanoi?
Based on the information reported by the owner or manager, the Grand Mercure Hanoi indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Grand Mercure Hanoi?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
